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Entry Level Customer Support Jobs in Edmonton, AB

Ensure the guest is being provided with superior customer service * A passion for excellent service ... Support and communicate with all associates within the casino floor * Uphold a teamwork appearance ...

The Mobile Rock Tools Technician is an entry level position responsible for supporting the rock ... Are you customer focused and willing to develop new skills to advance? Do you have very little ...

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Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Edmonton, AB?

The most popular types of Customer Support jobs in Edmonton, AB are:

What are popular job titles related to Entry Level Customer Support jobs in Edmonton, AB?

For Entry Level Customer Support jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Edmonton, AB look for?

The top searched job categories for Entry Level Customer Support jobs in Edmonton, AB are:

Infographic showing various Entry Level Customer Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Project Management Engineer - Students Seeking Opportunities

ExxonMobil

Edmonton, AB • On-site

Full-time

Posted 9 days ago


ExxonMobil rating

6.0

Company rating: 6.0 out of 10

Based on 232 frontline employees who took The Breakroom Quiz

70th of 87 rated oil and gas companies


Job description

At Imperial, we work every day to responsibly develop Canada’s energy resources – applying technology and innovation to supply affordable, accessible and reliable energy while reducing emissions. Imperial recognizes the important role we can play by advancing climate solutions within our operations and by providing lower life-cycle emission products to our customers. This effort is powered by a unique and diverse workforce fueled by a pride in what we do and what we stand for. 

The success of our upstream, downstream and chemical, and corporate divisions is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. 

Imperial honours diverse backgrounds so we can be a place where people can bring their full selves to work, no matter their identity, race, gender, sexual orientation, age, or ability.

At Imperial, we want you to come for the position and stay for the career. As an integrated company, we are uniquely positioned to offer you a wide range of career prospects and growth opportunities through the course of your career with us. We invite you to bring your ideas and help create sustainable solutions that improve quality of life and meet society’s evolving needs. 

Come be part of the Global Projects department at Imperial which has more than 140 year history in Canada. Our offices are located across Canada.

What role you will play in our team 

As an Projects Engineering Intern, you could support projects in Mechanical Integrity, Process Engineering, Process Control, Process Development, Product Development, Project Development, Project Management, Quality Control, Modeling and Optimization, Test Method Development, Wells Engineering, Wells Operations, Safety, Environmental, Reservoir, and Supply Chain. 
 

What You'll Do

Some responsibilities may include:

Safety and Compliance

  • Participate in site safety programs, supporting effective implementation of the Project Safety Plan and ensuring SSH&E expectations are met during execution
    Project Planning and Execution Support
  • Provide support for cost, schedule, and controls deliverables, ensuring accuracy and alignment with project objectives
  • Contribute execution input during early project development, supporting preparation of key deliverables
  • Assist in developing the Project Plan, SSH&E Plan, and contracting / procurement strategies, and support implementation during execution

Performance Monitoring

  • Monitor and appraise contractor execution against plans and specifications, and collaborate on improvement plans to close performance gaps
  • Track project, functional, and business discipline support activities, ensuring timely completion of reviews, resolution of technical queries, and required actions

Issue Management

  • Support the project issue management plan, stewarding actions to resolution and maintaining alignment with project objectives


About you 

Skills and Qualifications

  • Currently pursuing a Bachelor’s Degree; preferred degrees include Engineering Technology, Construction Management, or similar programs
  • University Engineering student available for a work term beginning in January or May 2027
  • Currently enrolled in a University Engineering program and returning to full-time studies after the work term
  • Your most recent unofficial transcript(s) must be submitted with your application

Preferred Qualifications/Experience

  • Commitment to safety.
  • Highly motivated, enthusiastic, and results-oriented individuals who enjoy working with people and achieving superior results.
  • Problem-solving skills, analytical ability, and mechanical aptitude
  • Excellent communication and leadership skills

Work Location: Calgary, AB or Edmonton, AB

 
Work Term: 16 months

 
Start Date: January or May 2027

 
Other Considerations

  • For applicants selected to be interviewed, pre-employment background screening will be required
  • We thank all those who apply; however, only those candidates selected for interviews will be contacted
  • In certain situations, Imperial may use your application to consider your suitability for other positions in the company and may also provide the information to its affiliates, including affiliates of ExxonMobil Corporation, in connection with possible opportunities at those affiliates
  • To be considered for employment, your most recent unofficial transcript(s) must be submitted.

Application Deadline: September 30, 2026

Imperial is an Equal Opportunity Employer. Imperial is committed to providing equitable treatment and equal opportunity to all individuals and encourages all eligible applicants to apply.

Imperial conducts business in a manner that respects the land, environment, rights and cultures of Indigenous communities. In the areas where we explore, develop and operate, Imperial engages Indigenous communities in open and forthright consultation and strives to establish meaningful relationships built on mutual trust and respect. Please see here for more information on Imperial’s Indigenous Relations Guiding Principles and Guidelines.

Imperial is committed to supporting persons with disabilities throughout the recruitment process. We will work with qualified applicants to provide reasonable accommodation upon request at Recruit.Services.CA@exxonmobil.com.

Eligibility to work in Canada

All applicants who receive an offer of employment must be eligible to work in Canada on a regular full-time basis without restrictions on their start date.  Proof of eligibility shall be in the form of a Canadian birth certificate, Canadian passport, Canadian citizenship certificate, Canadian certificate of permanent residence, Canadian open work permit or receipt from Immigration Canada of an application for a post-graduate work permit. 

Proof of eligibility must be current and valid (not expired, cancelled or voided). Proof of eligibility will be required if an offer of employment is made. Failure to provide proof of eligibility at least six (6) weeks prior to the start date may result in the offer of employment being rescinded.

Job ID: 108577

#LI-Onsite


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