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Director Intake Jobs (NOW HIRING)

Suncrest Hospice

Director of Intake

West Chester, OH · On-site

Direct the day-to-day operations of the Intake Coordination team. * Partner closely with the Business Development team and referral sources to support referral growth and strengthen relationships.

Suncrest Hospice

Director of Intake

West Chester, OH · On-site

Direct the day-to-day operations of the Intake Coordination team. * Partner closely with the Business Development team and referral sources to support referral growth and strengthen relationships.

Oso Home Care

Director of Infusion Intake

Irvine, CA · On-site

$80K - $120K/yr

Director of Intake & Patient Access Position Summary Oso Home Care is seeking an experienced, strategic, and results-driven Director of Intake & Patient Access to provide executive leadership and ...

Oso Home Care

Director of Infusion Intake

Irvine, CA · On-site

$80K - $120K/yr

Director of Intake & Patient Access Position Summary Oso Home Care is seeking an experienced, strategic, and results-driven Director of Intake & Patient Access to provide executive leadership and ...

Direct Counsel

Intake Specialist

Los Angeles, CA · On-site

$20 - $25/hr

Intake Specialist Direct Counsel has partnered with a growing law firm in the Los Angeles area, considered a powerhouse in the field of plaintiff's side wage-and-hour class action litigation, who is ...

Direct Counsel

Intake Specialist

Glendale, CA · On-site

$20 - $25/hr

Direct Counsel has partnered with a growing law firm in the Los Angeles area, considered a ... The Intake Specialist is an integral part of generating new business for the Firm and must ...

City of New York

INTAKE DIRECTOR

Manhattan, NY

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director, who will: - Be responsible for the administration ...

City of New York

INTAKE DIRECTOR

Manhattan, NY

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director, who will: - Be responsible for the administration ...

Direct Counsel

Senior Intake Manager

Los Angeles, CA

$110K - $150K/yr

Direct Counsel is seeking an experienced Senior Intake Manager on behalf of a rapidly growing plaintiff-side personal injury law firm. This leadership position is responsible for overseeing the firm ...

New

City of New York

INTAKE DIRECTOR

Manhattan, NY · On-site

$100K - $125K/yr

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-II to function as Intake Director, who will: -Be responsible for the administration of ...

Direct Counsel

Intake Manager

Los Angeles, CA

$120K - $150K/yr

... Direct Counsel is partnered with a rapidly growing Plaintiff's Personal Injury firm in Los Angeles that is seeking a talented and experienced Supervising Pre-Litigation Intake Manager to join their ...

Light Counseling

Intake Manager

Forest, VA · On-site

This position combines direct client interaction with leadership responsibilities, overseeing the Intake team while actively participating in the intake process. WHY JOIN LIGHT COUNSELING

Light Counseling

Intake Manager

Forest, VA · Hybrid

This position combines direct client interaction with leadership responsibilities, overseeing the Intake team while actively participating in the intake process. WHY JOIN LIGHT COUNSELING

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Director Intake information

What are some of the main challenges a director intake might face when managing a high-volume intake department?

A Director of Intake often navigates challenges such as balancing urgent client needs with efficient workflow management, ensuring compliance with regulatory standards, and maintaining high-quality service in a fast-paced environment. They must also effectively lead and support their team, adapt to changing organizational policies, and collaborate with other departments to streamline processes. Regularly updating protocols and leveraging technology can help address these challenges, but adaptability and strong communication are essential for long-term success.

What is the difference between Director Intake vs Intake Coordinator?

AspectDirector IntakeIntake Coordinator
Required CredentialsBachelor's degree, management experienceHigh school diploma or associate's degree, relevant certifications
Work EnvironmentLeadership roles, strategic planningClient interaction, administrative tasks
Employer & Industry UsageHealthcare, social services, nonprofit organizationsHealthcare facilities, social service agencies
Common Search & ComparisonLeadership, management, strategic rolesOperational, client-facing roles

The main difference between Director Intake and Intake Coordinator lies in their responsibilities and seniority. Directors typically oversee the entire intake process, develop policies, and manage teams, requiring more experience and higher credentials. Intake Coordinators focus on executing intake procedures, working directly with clients, and handling administrative tasks. Both roles are essential in healthcare and social services, but they differ significantly in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a director intake, and why are they important?

To thrive as a Director of Intake, you need strong leadership abilities, expertise in case management or admissions processes, and typically a bachelor's or master's degree in healthcare, social work, or a related field. Familiarity with intake and case management software, electronic health record (EHR) systems, and compliance standards is essential. Exceptional communication, organizational, and problem-solving skills help you manage teams and coordinate effectively with clients and stakeholders. These skills ensure efficient client onboarding, regulatory compliance, and high-quality service delivery in fast-paced environments.
More about Director Intake jobs
What cities are hiring for Director Intake jobs? Cities with the most Director Intake job openings:
What are the most commonly searched types of Intake jobs? The most popular types of Intake jobs are:
What states have the most Director Intake jobs? States with the most job openings for Director Intake jobs include:
What job categories do people searching Director Intake jobs look for? The top searched job categories for Director Intake jobs are:
Director Intake jobs near you
Infographic showing various Director Intake job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Director of Intake

Suncrest Hospice

West Chester, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Suncrest Hospice rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

22nd of 44 rated hospices

Job description

Why Suncrest

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients.  This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits
  • Actual Work/Life Balance
  • Competitive Pay
  • Benefits Package including Medical, Dental, and Vision insurance
  • Paid Time Off
  • 401k plan with employer match and 100% vesting after 90 days of employment
  • A culture with an emphasis on appreciating and valuing the team member
  • The opportunity to be part of a rapidly growing national company, with possible position upgrades
Details

The Director of Intake provides strategic leadership and oversight of the hospice intake department, ensuring timely referral processing, efficient admissions, regulatory compliance, and exceptional customer service. Working closely with the Business Development team and referral sources, the Director of Intake is responsible for directing the day-to-day operations of the Intake Coordination team while collaborating with clinical, operational, and executive leadership to support organizational growth, referral management, and a seamless patient admission experience.

 

Essential Responsibilities

  • Direct the day-to-day operations of the Intake Coordination team.
  • Partner closely with the Business Development team and referral sources to support referral growth and strengthen relationships.
  • Lead, develop, and mentor the Intake team while fostering a culture of accountability, compassion, collaboration, and excellence.
  • Oversee the referral and admission process to ensure timely, accurate, and efficient patient admissions.
  • Monitor departmental performance, referral trends, and operational metrics to improve outcomes and support census growth.
  • Collaborate with Executive Leadership, Clinical Operations, and branch leadership to optimize workflow and resolve barriers.
  • Ensure compliance with Medicare regulations, HIPAA, state requirements, and organizational policies.
  • Develop and maintain standardized intake processes, policies, and procedures across all service locations.
  • Promote exceptional customer service and maintain strong relationships with referral sources, patients, families, and community partners.
  • Utilize data, reporting tools, and performance dashboards to drive continuous quality improvement and operational excellence.
  • Maintain appropriate staffing levels, oversee employee performance, and support ongoing education, engagement, and retention.
  • Support the organization's mission, vision, and values while contributing to strategic growth initiatives.
Qualifications
  • Current Registered Nurse (RN) licensure (in good standing) in the state(s) of practice with at least 1 year of hospice experience and two years of nursing experience
  • Must be willing to drive with reliable transportation, valid driver's license, and auto insurance
  • Patience, motivation, and a positive attitude
  • Hospice or home health experience (Preferred)
  • Great leadership skills with the ability to inspire the trust of others
  • Balance team and individual responsibilities
  • Give and welcome feedback
  • Exhibit objectivity and openness to others' views, contribute to holding each other accountable and building a positive team spirit
  • Put the success of team above own interests
  • Demonstrate accuracy and thoroughness
  • Monitor and self-correct own work processes and outcomes; apply feedback from others to improve performance
Employment Type: OTHER

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