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Director Intake Jobs in Connecticut (NOW HIRING)

BHCARE INC

Lead Intake Specialist

New Haven, CT · On-site

$17.75 - $24/hr

Lead Intake Specialist (Bilingual English/Spanish) Domestic Violence Programs Full-Time Make a ... direct service to clients, followed with six-hour recertification on an annual basis. Why Join ...

BHcare

Lead Intake Specialist

New Haven, CT · On-site

$17.75 - $24/hr

Lead Intake Specialist (Bilingual English/Spanish) Domestic Violence Programs Full-Time Make a ... direct service to clients, followed with six-hour recertification on an annual basis. Why Join ...

BHcare Inc.

Lead Intake Specialist

New Haven, CT · On-site

$17.75 - $24/hr

Lead Intake Specialist (Bilingual English/Spanish) Domestic Violence Programs | Full-Time Make a ... direct service to clients, followed with six-hour recertification on an annual basis. Why Join ...

Hebrew Senior Care

Intake Coordinator (3600)

Hartford, CT · On-site

$18.25 - $25/hr

Position Summary The Intake Coordinator supports the overall department by managing the patient ... Review referrals with the Director of Psychiatry and clinical staff. * Notify referral sources of ...

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Director Intake information

What are some of the main challenges a director intake might face when managing a high-volume intake department?

A Director of Intake often navigates challenges such as balancing urgent client needs with efficient workflow management, ensuring compliance with regulatory standards, and maintaining high-quality service in a fast-paced environment. They must also effectively lead and support their team, adapt to changing organizational policies, and collaborate with other departments to streamline processes. Regularly updating protocols and leveraging technology can help address these challenges, but adaptability and strong communication are essential for long-term success.

What is the difference between Director Intake vs Intake Coordinator?

AspectDirector IntakeIntake Coordinator
Required CredentialsBachelor's degree, management experienceHigh school diploma or associate's degree, relevant certifications
Work EnvironmentLeadership roles, strategic planningClient interaction, administrative tasks
Employer & Industry UsageHealthcare, social services, nonprofit organizationsHealthcare facilities, social service agencies
Common Search & ComparisonLeadership, management, strategic rolesOperational, client-facing roles

The main difference between Director Intake and Intake Coordinator lies in their responsibilities and seniority. Directors typically oversee the entire intake process, develop policies, and manage teams, requiring more experience and higher credentials. Intake Coordinators focus on executing intake procedures, working directly with clients, and handling administrative tasks. Both roles are essential in healthcare and social services, but they differ significantly in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a director intake, and why are they important?

To thrive as a Director of Intake, you need strong leadership abilities, expertise in case management or admissions processes, and typically a bachelor's or master's degree in healthcare, social work, or a related field. Familiarity with intake and case management software, electronic health record (EHR) systems, and compliance standards is essential. Exceptional communication, organizational, and problem-solving skills help you manage teams and coordinate effectively with clients and stakeholders. These skills ensure efficient client onboarding, regulatory compliance, and high-quality service delivery in fast-paced environments.
What are the most commonly searched types of Intake jobs in Connecticut? The most popular types of Intake jobs in Connecticut are:
What job categories do people searching Director Intake jobs in Connecticut look for? The top searched job categories for Director Intake jobs in Connecticut are:
What cities in Connecticut are hiring for Director Intake jobs? Cities in Connecticut with the most Director Intake job openings:
Director Intake jobs near you
Infographic showing various Director Intake job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Lead Intake Specialist

BHCARE INC

New Haven, CT • On-site

$17.75 - $24/hr

Full-time

Posted 22 days ago

Job description

Lead Intake Specialist (Bilingual English/Spanish)
Domestic Violence Programs Full-Time
Make a Difference When It Matters Most
Are you passionate about helping survivors of domestic violence access safety, support, and hope? We are seeking a compassionate, organized, and bilingual Lead Intake Specialist to serve as a critical first point of contact for individuals seeking services through our Family Justice Center.
In this highly impactful role, you will lead the intake process, coordinate client support services, provide crisis intervention and advocacy, and collaborate with community partners to help survivors navigate their path toward safety and healing. If you are a strong communicator who thrives in a mission-driven environment and believes in empowering others through trauma-informed care, we'd love to hear from you.
What You'll Do:
Lead Client Intake & Service Coordination
  • Oversee intake and service inquiry processes to ensure clients receive timely and effective support.
  • Welcome and assist clients while ensuring all intake documentation is completed accurately and sensitively.
  • Explain available programs and connect clients with internal and community-based resources.
  • Monitor client access to services and recommend process improvements to enhance the client experience.

Provide Advocacy & Crisis Support
  • Deliver trauma-informed emotional support to survivors of domestic violence.
  • Provide crisis intervention, safety planning, and advocacy services.
  • Help clients identify strengths, develop coping strategies, and build confidence as they move toward safety and stability.

Collaborate with Community Partners
  • Coordinate and facilitate Client Care Plan Meetings.
  • Build and maintain strong partnerships with law enforcement, service providers, and community organizations.
  • Serve as a key liaison between clients and multidisciplinary service teams.
  • Participate in community and agency meetings to strengthen collaboration and support outcomes for survivors.

Reporting & Program Support
  • Prepare intake forms, reports, and program documentation.
  • Collect and provide narrative and statistical data for grant-funded programs, including VOCA and CDBG initiatives.
  • Support quality assurance and program effectiveness through accurate recordkeeping and reporting.

Office & Safety Leadership
  • Serve as the Safety Officer for the Family Justice Center office.
  • Coordinate facility-related concerns with maintenance and property management.

What We're Looking For:
Required Qualifications
  • Bachelor's Degree required.
  • Bilingual fluency in English and Spanish (reading, writing, and speaking).
  • Strong customer service, communication, and interpersonal skills.
  • Experience working with diverse populations in a professional setting
  • Valid driver's license with an acceptable driving record and insurability.
  • Must be able to obtain and maintain the domestic violence counselor certification per CGS 52-146K before providing direct service to clients, followed with six-hour recertification on an annual basis.

Why Join BHcare?
At BHcare, you'll be part of a mission-driven team working to break the cycle of domestic violence and build stronger, safer communities. We offer a supportive environment where your work truly changes lives.
If you're ready to combine your advocacy skills with purposeful work that changes lives, we encourage you to apply today.
We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member.

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