... • Direct and manage the activities of program staff. Hire staff appropriate to the position ... Responsible for counseling and corrective action programs, as necessary. • Ensure that the intake ...
... • Direct and manage the activities of program staff. Hire staff appropriate to the position ... Responsible for counseling and corrective action programs, as necessary. • Ensure that the intake ...
The Director, Global Investigations Services, will report to the VP, Investigations and will ... hotline, including intake, triage, and assignment of all concerns with the ultimate goal of ...
The Director, Global Investigations Services, will report to the VP, Investigations and will ... hotline, including intake, triage, and assignment of all concerns with the ultimate goal of ...
The Director, Global Investigations Services, will report to the VP, Investigations and will ... hotline, including intake, triage, and assignment of all concerns with the ultimate goal of ...
The Director, Global Investigations Services, will report to the VP, Investigations and will ... hotline, including intake, triage, and assignment of all concerns with the ultimate goal of ...
The intake process will include making direct contact with families and local agencies for referrals and scheduling, while ensuring all intake data is accurate, complete, readable, and scanned into ...
The intake process will include making direct contact with families and local agencies for referrals and scheduling, while ensuring all intake data is accurate, complete, readable, and scanned into ...
Director, Employee Relations
Hartford, CT · Remote
$160K - $185K/yr
The Director of Employee Relations will be responsible for overseeing and managing all employee ... Oversee the team's investigation processes from intake to resolution, ensuring thoroughness ...
Director, Employee Relations
Hartford, CT · Remote
$160K - $185K/yr
The Director of Employee Relations will be responsible for overseeing and managing all employee ... Oversee the team's investigation processes from intake to resolution, ensuring thoroughness ...
Associate Director of Regulatory Affairs
New Britain, CT · On-site
$107 - $160/hr
Associate Director of Regulatory Affairs Application Deadline: 8/28/2026 Full-Time Regular 201534 ... * Assist in the intake and evaluation of reports to determinewhether allegations meet the ...
Associate Director of Regulatory Affairs
New Britain, CT · On-site
$107 - $160/hr
Associate Director of Regulatory Affairs Application Deadline: 8/28/2026 Full-Time Regular 201534 ... * Assist in the intake and evaluation of reports to determinewhether allegations meet the ...
VoxKids Director - Hartford - Part Time
Hartford, CT · On-site
$42K - $57K/yr
Collect and process intake forms for families whose children have special needs or require ... Partner with Central Kids Director to pilot ongoing new initiatives in programming, structure ...
VoxKids Director - Hartford - Part Time
Hartford, CT · On-site
$42K - $57K/yr
Collect and process intake forms for families whose children have special needs or require ... Partner with Central Kids Director to pilot ongoing new initiatives in programming, structure ...
Director of the Jewish Community Relations Council- Hartford
West Hartford, CT · On-site
$120 - $180/hr
The Director of the Jewish Community Relations Council serves as the senior operating leader of the ... Oversee JCRC's antisemitism incident-response function, including intake oversight, case assessment ...
Director of the Jewish Community Relations Council- Hartford
West Hartford, CT · On-site
$120 - $180/hr
The Director of the Jewish Community Relations Council serves as the senior operating leader of the ... Oversee JCRC's antisemitism incident-response function, including intake oversight, case assessment ...
Director of Special Education Compliance and Alternative Services, Office of Special Education Servi
Hartford, CT · On-site
$149K - $162K/yr
Director of Special Education Compliance and Alternative Services, Office of Special Education ... Develop clear referral, intake, placement, progress-monitoring, transition, and reentry procedures ...
Director of Special Education Compliance and Alternative Services, Office of Special Education Servi
Hartford, CT · On-site
$149K - $162K/yr
Director of Special Education Compliance and Alternative Services, Office of Special Education ... Develop clear referral, intake, placement, progress-monitoring, transition, and reentry procedures ...
The intake process will include making direct contact with families and local agencies for referrals and scheduling, while ensuring all intake data is accurate, complete, readable, and scanned into ...
The intake process will include making direct contact with families and local agencies for referrals and scheduling, while ensuring all intake data is accurate, complete, readable, and scanned into ...
Community Outreach Coordinator, Little Learners
Norwich, CT · On-site
$20/hr
The intake process will include making direct contact with families and local agencies for referrals and scheduling, while ensuring all intake data is accurate, complete, readable, and scanned into ...
Community Outreach Coordinator, Little Learners
Norwich, CT · On-site
$20/hr
The intake process will include making direct contact with families and local agencies for referrals and scheduling, while ensuring all intake data is accurate, complete, readable, and scanned into ...
The Associate Director of RFX Management will be responsible for establishing, leading, and ... Oversee end-to-end execution of all RFX activities, including project intake, scoping ...
The Associate Director of RFX Management will be responsible for establishing, leading, and ... Oversee end-to-end execution of all RFX activities, including project intake, scoping ...
C26-036 Associate Director of Regulatory Affairs (201534)
New Britain, CT · On-site
$95 - $125/hr
Associate Director of Regulatory Affairs Application Deadline 8/28/2026 Full-Time Regular 201534 ... * Assist in the intake and evaluation of reports to determine whether allegations meet the ...
New
C26-036 Associate Director of Regulatory Affairs (201534)
New Britain, CT · On-site
$95 - $125/hr
Associate Director of Regulatory Affairs Application Deadline 8/28/2026 Full-Time Regular 201534 ... * Assist in the intake and evaluation of reports to determine whether allegations meet the ...
New
Hospice Program Director RN
Stratford, CT · On-site
Identify and evaluate patient needs and appropriateness of home care by reviewing the initial intake screening form before assignment of direct care staff. * Oversees the maintenance of patient ...
Hospice Program Director RN
Stratford, CT · On-site
Identify and evaluate patient needs and appropriateness of home care by reviewing the initial intake screening form before assignment of direct care staff. * Oversees the maintenance of patient ...
Hospice Program Director RN
Stratford, CT · On-site
Identify and evaluate patient needs and appropriateness of home care by reviewing the initial intake screening form before assignment of direct care staff. * Oversees the maintenance of patient ...
Quick apply
Hospice Program Director RN
Stratford, CT · On-site
Identify and evaluate patient needs and appropriateness of home care by reviewing the initial intake screening form before assignment of direct care staff. * Oversees the maintenance of patient ...
Director, HR Tech
Farmington, CT · On-site
The Director, HR Technology is the network leader responsible for establishing and evolving the HR ... Experience establishing HR technology support practices (ticketing intake, SLAs, release management ...
Director, HR Tech
Farmington, CT · On-site
The Director, HR Technology is the network leader responsible for establishing and evolving the HR ... Experience establishing HR technology support practices (ticketing intake, SLAs, release management ...
The Director, HR Technology is the network leader responsible for establishing and evolving the HR ... Experience establishing HR technology support practices (ticketing intake, SLAs, release management ...
The Director, HR Technology is the network leader responsible for establishing and evolving the HR ... Experience establishing HR technology support practices (ticketing intake, SLAs, release management ...
Director of Mobile Crisis Intervention Services (MCIS) and Trauma-Informed Schools
Hamden, CT · On-site
$90 - $110/hr
The Director is responsible for the performance, quality, regulatory compliance, financial ... Participate in the development and expansion of multidisciplinary assessment and intake services.
New
Director of Mobile Crisis Intervention Services (MCIS) and Trauma-Informed Schools
Hamden, CT · On-site
$90 - $110/hr
The Director is responsible for the performance, quality, regulatory compliance, financial ... Participate in the development and expansion of multidisciplinary assessment and intake services.
New
Director of Mobile Crisis Intervention Services (MCIS) and Trauma-Informed Schools
Whitneyville, CT · On-site
$120 - $180/hr
The Director is responsible for the performance, quality, regulatory compliance, financial ... Participate in the development and expansion of multidisciplinary assessment and intake services.
New
Director of Mobile Crisis Intervention Services (MCIS) and Trauma-Informed Schools
Whitneyville, CT · On-site
$120 - $180/hr
The Director is responsible for the performance, quality, regulatory compliance, financial ... Participate in the development and expansion of multidisciplinary assessment and intake services.
New
Director - Strategic Sourcing
Hartford, CT · On-site
$125.58 - $209.30/hr
Role Overview The Director, Corporate Services Sourcing is a strategic leader responsible for ... Advance procurement digitization (CLM, intake-to-PO automation, P2P optimization) * Strengthen ...
New
Director - Strategic Sourcing
Hartford, CT · On-site
$125.58 - $209.30/hr
Role Overview The Director, Corporate Services Sourcing is a strategic leader responsible for ... Advance procurement digitization (CLM, intake-to-PO automation, P2P optimization) * Strengthen ...
New
Director Intake information
What are some of the main challenges a director intake might face when managing a high-volume intake department?
What is the difference between Director Intake vs Intake Coordinator?
| Aspect | Director Intake | Intake Coordinator |
|---|---|---|
| Required Credentials | Bachelor's degree, management experience | High school diploma or associate's degree, relevant certifications |
| Work Environment | Leadership roles, strategic planning | Client interaction, administrative tasks |
| Employer & Industry Usage | Healthcare, social services, nonprofit organizations | Healthcare facilities, social service agencies |
| Common Search & Comparison | Leadership, management, strategic roles | Operational, client-facing roles |
The main difference between Director Intake and Intake Coordinator lies in their responsibilities and seniority. Directors typically oversee the entire intake process, develop policies, and manage teams, requiring more experience and higher credentials. Intake Coordinators focus on executing intake procedures, working directly with clients, and handling administrative tasks. Both roles are essential in healthcare and social services, but they differ significantly in scope and level of responsibility.
What are the key skills and qualifications needed to thrive as a director intake, and why are they important?

$59K/yr
Full-time
Posted 6 days ago
Vinfen rating
7.9
Based on 13 frontline employees who took The Breakroom Quiz
Job description
Oversee the clinical, financial, and administrative operations of specified programs. Ensure proper standards and regulations are adhered to as set forth by the funding sources. Ensure programs meet the quality standards and provide value to the public.
Responsibilities
The essential job duties/responsibilities of the position include but are not limited to the information listed below:
• Direct and manage the activities of program staff. Hire staff appropriate to the position. Utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
• Manage staff performance. Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development. Responsible for counseling and corrective action programs, as necessary.
• Ensure that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons' served appropriateness for program.
• Provide supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques. Assist Managers in completing comprehensive assessment for persons served. Participate in various internal and external meetings regarding treatment/support planning.
• Provide outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
• Provide problem resolution for staff and persons served.
• Foster teamwork and leadership in work groups.
• Provide staff with new and updated policies and directives.
• Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
• Ensure compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Assist in the development of, and manage adherence to, program budgets.
• Ensure collection of program fees and service delivery data.
• Represent Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
• Serve as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
• Manage adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported.
• Respond to internal and external data collection and reporting requests.
• Ensure program quality and achievement of goals and objective, as well as managing quality improvements.
• Provide on-call back up and on-site support and intervention when necessary.
• Store, administer, document, and dispose of medication for persons served consistent with MAC requirements, funding source regulations, and Company policy .
• Maintain and enhance staff's knowledge of human services issues, trends, and techniques.
• Ensure maintenance and safety of physicalsites.
• Perform other related duties, as required.
Knowledge and Skills:
• Knowledge of human services relative to current assignment Knowledge of operations management procedures and practices Sensitivity to cultural, religious, racial, disability, and gender issues Knowledge and use of advocacy techniques
• Knowledge and use of different communication and learning styles Knowledge of organizational, strategic, participatory, collaborative skills Knowledge of human, legal, civil rights, community, and other resources Knowledge of available equipment, therapies and service providers Knowledge of empowerment and self-advocacy techniques
• Knowledge of formal and informal assessment practices Knowledge of participatory planning techniques Knowledge of crisis intervention techniques
• Knowledge of decision-making processes and ability to communicate same Ability to provide leadership and team management to staff
• Ability to balance many competing priorities
• Ability to make independent judgments and decisions Ability to work in a professional and confidential capacity
• Knowledge of personal computer applications and equipment
• Knowledge of financial management practices in human service organizations
• Knowledge of documentation requirements
About Vinfen
Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.
My Job. My Community. My Vinfen.
Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Qualifications
Preferred /Required Education:
A high school diploma or equivalent is required; Master's degree in Human Services, Psychology, or related. In some cases, experience may be substituted for academic training.
Driving Requirements:
Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.
Physical Effort:
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position.
Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
Ability to assist clients with tasks of daily living.
Ability to remain in a stationary position 50% of the time as needed.
Ability to bend, reach, file, sit, stand, and move around the facility.
Ability to speak, hear, and communicate with clients, staff, and external representatives.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Required Certifications:
CPR is required within two weeks of hire
First Aid is required within two weeks of hire
MAC follows CT guidelines
Safety Care is required within 60 days of hire
Other training, as assigned
Pay Range
USD $59,535.00 - USD $59,535.00 /Yr.
About Vinfen
Sourced by ZipRecruiter
Industry
Offices of mental health practitioners
Company size
1,001 - 5,000 Employees
Headquarters location
Cambridge, MA, US
Year founded
1977