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Credit/Collection Specialist

Bloomington, MN · On-site

$26 - $28/hr

PRINCIPAL ACCOUNTABILITIES: • Review credit worthiness of prospective accounts, set up as ... collection calls. • Call on past due invoices while ensuring customer retention. • Work with ...

Ace Endico

Credit/Collection Coordinator

Brewster, NY · On-site

$22 - $27/hr

Salary Range $22.00 - $27.00 Hourly Position Type Full Time Job Shift Day Category Office Description Credit/Collection Coordinator (On-Site / Full-Time) Location: Brewster, NY Pay: $22 - 27 /hour ...

AT&T

Manager Credit & Collection

Tulsa, OK

$70K - $106K/yr

... collection agencies when necessary. Team Leadership and Training: Manage and mentor the credit and collections team. Provide training, set performance goals, and conduct regular evaluations to ...

AT and T

Manager Credit & Collection

Tulsa, OK · On-site

$70K - $106K/yr

... collection agencies when necessary. • Team Leadership and Training: Manage and mentor the credit and collections team. Provide training, set performance goals, and conduct regular evaluations to ...

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How much do credit collection jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for credit collection in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as chief executives, investment bankers, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. These positions often require advanced education, extensive experience, leadership skills, and sometimes ownership or equity in a business.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, basic computer proficiency, and sometimes a background check; some positions may also require state licensing or certification depending on local regulations.

What are the key skills and qualifications needed to thrive as a Credit Collection Specialist, and why are they important?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What job makes $10,000 a month without a degree?

In credit collection, experienced professionals can earn $10,000 or more per month through commissions and bonuses, especially in high-volume or corporate debt recovery roles. Success typically requires strong negotiation skills, industry knowledge, and sometimes certifications, but a formal degree is not always necessary for high earnings in this field.

What are Credit Collection jobs?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.

Is being a debt collector a good career?

A debt collector is responsible for pursuing overdue payments and negotiating repayment plans, often working in a regulated environment that requires communication skills and knowledge of debt collection laws. The job can offer steady employment and opportunities for advancement but may involve challenging interactions with distressed individuals. Compensation varies by employer and location, and some roles require certification or training in collections practices.
More about Credit Collection jobs
What cities are hiring for Credit Collection jobs? Cities with the most Credit Collection job openings:
What states have the most Credit Collection jobs? States with the most job openings for Credit Collection jobs include:
What job categories do people searching Credit Collection jobs look for? The top searched job categories for Credit Collection jobs are:
Credit Collection jobs near you
Infographic showing various Credit Collection job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.
Credit/Collection Specialist

Credit/Collection Specialist

ADMAR SUPPLY CO INC

Rochester, NY

$19 - $25/hr

Other

Posted 25 days ago

Admar Supply rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

111th of 144 rated vehicle equipment hire

Job description

Description

Primary Purpose:

Process requests from customers for credit for the rental and/or purchase of equipment. Collect on delinquent accounts in accordance with Company credit policy.


Essential Functions:

  • Process requests to open a credit account with Admar Supply. Contact customer to obtain any missing or incomplete information. If customer rating meets our guidelines issue an approval. If customer rating does not meet our guidelines, inform Sales Rep working with the customer.
  • On daily basis make calls to assigned customers to collect on delinquent accounts.
  • Identify customer accounts that need to be sent to outside collection agencies. File mechanics liens as needed and requested.
  • Generate and distribute customer invoices according to billing schedule.
  • Respond to customer billing questions either by phone or email. . Research issue(s) to obtain all pertinent information about the account by contacting the Sales Rep and/or Branch Manager. Provide clear, concise information back to customer on a timely basis, letting them know how issue(s) will be resolved.
  • Properly apply credits, payments, deductions and taxes to assigned accounts.
  • Furnish credit related information to sales and rental departments as requested for completion of sale and rental contracts.
  • Review and update customer credit history on regular basis to make sure the customer credit line is appropriate.
  • Maintain customer tax exemption and insurance certificate files. Ensure update certificates are received and filed on a timely basis.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Requirements

Required Experience / Education - The requirements listed below are representative of the knowledge, skill and/or ability required for this position.


Education and Experience:

High school degree required; 2 or more years experience working in a credit / collection department desired.

Knowledge of and experience with construction equipment rental industry extremely helpful.


Language Skills:

Ability to read and understand written directions and procedures. Ability to respond to common inquiries or complaints from customers. Ability to effectively communicate with managers and other employees. Must be able to effectively communicate face-to face, over the phone or through email.


Mathematical Skills:

Ability to add, subtract, multiply and divide and work with common fractions and decimals to figure items such as discounts.


Reasoning Ability:

Ability to define problems, collect data, establish facts. Ability to interpret and follow instructions, solve problems involving concrete variables within well-defined situations.


Other:

Proficiency in the use of word processing and spreadsheet software, able to multi task efficiently.

Demonstrated customer service and organizational skills required.


Physical Demands:

The working environment for this position is that of a typical office with a noise level that is usually quiet. While performing the duties of this job the employee is required to sit, hear, talk, stand, walk, use hands to finger, handle and feel; data entry / typing duties comprise from 75% to 90% of time during a typical work day. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision.

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