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Credit Collection Jobs (NOW HIRING)

Breville

Credit & Collection Supervisor

Torrance, CA · On-site

Credit & Collection Supervisor About Breville Over the past 90+ years Breville has grown to become an iconic global brand, deliveringkitchen products to over 70 countries around the globe. Breville ...

Breville

Credit & Collection Supervisor

Seattle, WA

This role supports the Credit & Collections Manager in executingcredit review, risk reduction, and collections processes across the NorthAmerican region, which currently includes a customer base in ...

Breville

Credit & Collection Supervisor

Seattle, WA

This role supports the Credit & Collections Manager in executingcredit review, risk reduction, and collections processes across the NorthAmerican region, which currently includes a customer base in ...

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How much do credit collection jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for credit collection in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a Credit Collection Specialist, and why are they important?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What are Credit Collection jobs?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.
More about Credit Collection jobs
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Credit Collection jobs near you
Credit Collection Specialists

Credit Collection Specialists

Wholesale Electric Supply Company of Houston Inc.

Houston, TX • On-site

Full-time

Re-posted 8 days ago

Job description

Job title
Credit Collection Specialist
Reports to
Director of Credit
Classification
Non-Exempt
Schedule
Monday - Friday, 7:30 AM - 4:30 PM / 40 hours a week
Summary/Objective
The Credit Collection Specialist position is responsible for providing research, analysis, and clerical support and performing collection duties for a defined portfolio of accounts.
Essential Functions
  • Participate in onboarding large projects.
  • Review contractual documents and project information for account set up, preliminary notice and billing requirements.
  • Follow up on acceptance and approval of billing to customer.
  • Communicate any disputes or items needing resolution to Project Management Team for resolution.
  • Follow up with Project Management Team on disputed or unapproved billings.
  • Request and follow up on payment status from Accounts Payable and document account.
  • Monitor, maintain and document collection activity for assigned accounts.
  • Prepare dispute and open accounts receivable reporting for assigned accounts.
  • Manage and communicate securitization deadlines for all invoices and projects.
  • Secure receivables through bond and lien rights as requested/required.
  • Execute legal documents associated with bond and lien right payments.
  • Work with Project Management Team on project close-out documents.
  • Partner with Credit Team to maintain credit limits for new and existing accounts.
  • Work with Cash Application Team for all cash application exceptions or queries related to portfolio.
  • Maintain high level of professionalism in verbal and written communications.

Competencies
  • Strong computer skills
  • Communication proficiency
  • Customer/Client focus
  • High degree of professionalism
  • Decision-making, problem-solving, and analytical skills
  • Organizational, multi-tasking, and prioritizing skills under high pressure situations
  • Proficient in Excel (vlookup, pivot tables etc.)
  • In depth knowledge of Construction, Contractual Chains, Construction Billing Processes, Lien Waivers and Securitization Requirements.
  • Capability to work independently and as a Team
  • Bilingual in English/Spanish languages is a plus
  • Must be very detail oriented and manage time wisely
  • Strong Research and problem-solving skills.

Supervisory Responsibility
The Credit Collection Specialist position does not have any direct supervisory responsibilities.
Working conditions
Work Environment
This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines etc.
Physical Demands
This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 7:30 am-4:30 pm. The employee must work 40 hours each week to maintain full-time status.
Education and Experience
  • Minimum 5 years' as Collections Specialist preferred but not required
  • Bachelor's Degree preferred but not required
  • High School diploma required

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