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Credit Collection Jobs in Phoenix, AZ (NOW HIRING)

Responsible for the implementation and adherence to company credit/collection policies, practices and procedures across one or multiple geographic areas. * Recommends and/or approves decisions ...

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Title: Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non ... Coordinate collection strategy and customer communication with field personnel. Continuously seek ...

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

... collection escalations. • Recommend credit holds and write-offs. • Coordinate collection strategy and customer communication with field personnel. • Continuously seek to improve payment ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

This position is responsible for conducting activities resulting in the timely collection or ... Understanding and adhering to the credit policies and procedures in the collection and reporting of ...

This position is responsible for conducting activities resulting in the timely collection or ... Understanding and adhering to the credit policies and procedures in the collection and reporting of ...

Resolve complex collection issues and disputes with customers.* Monitor aging reports and drive ... Communicate credit policies and decisions clearly across departments.* Leadership & Development:

Credit Analyst

Tolleson, AZ · On-site

$27 - $29/hr

Credit Analyst Position Summary: This role reports to the Credit Manager and is responsible for ... Key Duties and Responsibilities: • Make collection calls to collect accounts receivables • ...

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

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Credit Collection information

See Phoenix, AZ salary details

$14

$24

$34

How much do credit collection jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for credit collection in Phoenix, AZ is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $27.69 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What is a credit collection?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.
What are popular job titles related to Credit Collection jobs in Phoenix, AZ? For Credit Collection jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Credit Collection jobs in Phoenix, AZ look for? The top searched job categories for Credit Collection jobs in Phoenix, AZ are:
Infographic showing various Credit Collection job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,697 per year, or $24.4 per hour.

Credit and Collections Analyst

builders

Surprise, AZ • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

The ideal candidate will complete activities within the Credit and Collections department across assigned locations, including implementation of company’s policies and procedures related to credit and collection activities; ensures effective handling of collection of delinquent accounts and investigating the credit risks of customers and suppliers.

  • Responsible for the implementation and adherence to company credit/collection policies, practices and procedures across one or multiple geographic areas.
  • Recommends and/or approves decisions regarding adjustments to customer accounts, and referral of overdue accounts for legal action.
  • Coordinates area collection decisions with management teams and sales departments.
  • Manages delinquent customer receivables, negotiates special customer payment plans and participates in development of financial packages.
  • Monitors credit activity including monthly review of large accounts, location compliance with credit policies and procedures, lien laws and sales tax laws.
  • Works closely with Credit Management and field leadership to resolve difficult collection cases.

Bachelor’s degree in Accounting, Finance or a related field preferred and at least two (2) years credit collections experience; or equivalent combination of education and experience.