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Credit Collection Jobs in Phoenix, AZ (NOW HIRING)

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Title: Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non ... Coordinate collection strategy and customer communication with field personnel. Continuously seek ...

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

... collection escalations. • Recommend credit holds and write-offs. • Coordinate collection strategy and customer communication with field personnel. • Continuously seek to improve payment ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

This position is responsible for conducting activities resulting in the timely collection or ... Understanding and adhering to the credit policies and procedures in the collection and reporting of ...

Resolve complex collection issues and disputes with customers.* Monitor aging reports and drive ... Communicate credit policies and decisions clearly across departments.* Leadership & Development:

Credit Analyst

Tolleson, AZ · On-site

$27 - $29/hr

Credit Analyst Position Summary: This role reports to the Credit Manager and is responsible for ... Key Duties and Responsibilities: • Make collection calls to collect accounts receivables • ...

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

Credit Specialist

Phoenix, AZ · On-site

$21 - $23/hr

Overview The Credit Specialist is responsible for communicating with customers regarding credit ... Records information about financial status of customer and status of collection efforts.

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Credit Collection information

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How much do credit collection jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for credit collection in Phoenix, AZ is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $27.69 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What is a credit collection?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.
What are popular job titles related to Credit Collection jobs in Phoenix, AZ? For Credit Collection jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Credit Collection jobs in Phoenix, AZ look for? The top searched job categories for Credit Collection jobs in Phoenix, AZ are:
Infographic showing various Credit Collection job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,697 per year, or $24.4 per hour.

Credit & Collections Specialist

Curaleaf

Scottsdale, AZ • On-site

$22 - $29.25/hr

Full-time

Posted 26 days ago


Curaleaf rating

6.4

Company rating: 6.4 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

18th of 33 rated cannabis dispensaries


Job description

Title: Credit & Collections Specialist 

Location: Scottsdale, Arizona 

Job Type: Full-Time, Non-Exempt 

About the Role:  The Credit and Collections Specialist will have responsibility for minimizing the B2B customer past due accounts receivable. Consistently achieve or exceed high volume customer contact goals via assigned communication channels. Collect past due amounts and coordinate payment agreements with customers. Act with a high sense of urgency and prioritize work based on the direction of the Credit and Collections Supervisor. Assignments may be in the form of overall goals/expected results, specific contact goals, or specific customer aging balance reduction priorities established by management.

What You'll Do: 

   Effectively utilize and manage customer portals and other communication methods
   Work with a high sense of urgency to maintain customer touch points and past due goals within company standards. 
   Interact with customers daily, from initial contact to closure, following up on commitments and maintaining a record of all contacts. 
   Alert the appropriate internal stakeholders to collection escalations. 
   Recommend credit holds and write-offs. 
   Coordinate collection strategy and customer communication with field personnel. 
   Continuously seek to improve payment processing solutions for varying customer payment types, including ACH and accompanying remittance formats and payment cards. 
   Analyze and manipulate data and spreadsheets to reconcile issues and to aid in external and internal collaboration.
   Ad hoc requests

What You'll Bring:

   Bachelor's Degree preferred 
   Minimum of two years' experience, A/R credit and collection
   Possesses superior communication, analytical, and organizational skills
   Exhibits goal-oriented behaviors and time management principles 
   Exudes a customer-focused attitude while being firm on the collections efforts
   Applies extensive attention to detail to all tasks 
   Toggles between projects and responsibilities with ease
   Works well in a team environment 
   Demonstrates proficiency in Microsoft Office programs 


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About Curaleaf

Sourced by ZipRecruiter

Curaleaf Holdings, Inc. ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Today, we operate in 19 states with 144 dispensaries, service nearly 2,200 wholesale partner accounts, we have 29 cultivation sites and over 5,500 team members in the United States. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Our corporate social responsibility is Rooted in Good. We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Wakefield, MA, US

Year founded

2010