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Credit Collection Jobs in Phoenix, AZ (NOW HIRING)

SUPPLY.com

Credit Specialist

Chandler, AZ · On-site

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

HP Products

Credit Specialist

Chandler, AZ · On-site

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Lighting Unlimited

Credit Specialist

Chandler, AZ · On-site

Maintain consistency between credit and collection activities and the organization's overall customer relations strategy. * Implement credit policies to maintain an acceptable risk level, prompt ...

Shamrock Foods Company

Credit Analyst

Phoenix, AZ · On-site

This position is responsible for conducting activities resulting in the timely collection or ... Understanding and adhering to the credit policies and procedures in the collection and reporting of ...

Arizona Tile

Director of Credit

Tempe, AZ · On-site

Resolve complex collection issues and disputes with customers.* Monitor aging reports and drive ... Communicate credit policies and decisions clearly across departments.* Leadership & Development:

Shamrock

Credit Analyst

Phoenix, AZ · On-site

This position is responsible for conducting activities resulting in the timely collection or ... Understanding and adhering to the credit policies and procedures in the collection and reporting of ...

Arizona Tile

Director of Credit

Tempe, AZ · On-site

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

Arizona Tile

Director of Credit

Tempe, AZ · On-site

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

The French Agency

Credit Analyst

Tolleson, AZ · On-site

$27 - $29/hr

Credit Analyst Position Summary: This role reports to the Credit Manager and is responsible for ... Key Duties and Responsibilities: • Make collection calls to collect accounts receivables • ...

Arizona Tile

Director of Credit

Tempe, AZ · On-site

Position Summary The Director of Credit will lead the company's credit and collections operations ... complex collection issues and disputes with customers. • Monitor aging reports and drive ...

Chadwell Supply

Credit Specialist

Phoenix, AZ · On-site

$21 - $23/hr

Overview The Credit Specialist is responsible for communicating with customers regarding credit ... Records information about financial status of customer and status of collection efforts.

Chadwell Supply

Credit Specialist

Phoenix, AZ · On-site

$21 - $23/hr

Overview The credit specialist is responsible for communicating with customers regarding credit ... Records information about financial status of customer and status of collection efforts.

Chadwell Supply

Credit Specialist

Phoenix, AZ · On-site

$21 - $23/hr

Overview The Credit Specialist is responsible for communicating with customers regarding credit ... Records information about financial status of customer and status of collection efforts.

SunWest Federal Credit Union

Be Seen First

Collection Specialist + COMMISSION

Glendale, AZ · On-site

$21/hr

Post Charge Off Collection Specialist Division/Department: Collections Reports to: Collections ... Familiarity with credit union operations and regulatory requirements. Physical Requirements:

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Credit Collection information

See Phoenix, AZ salary details

$14

$24

$34

How much do credit collection jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for credit collection in Phoenix, AZ is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $27.69 per hour, depending on experience, location, and employer.

What is a credit collection?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What are popular job titles related to Credit Collection jobs in Phoenix, AZ?

For Credit Collection jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Credit Collection jobs in Phoenix, AZ look for?

The top searched job categories for Credit Collection jobs in Phoenix, AZ are:

Credit Collection jobs near you
Infographic showing various Credit Collection job openings in Phoenix, AZ as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $50,697 per year, or $24.4 per hour.

Credit Specialist

Ferguson Enterprises Inc.

Chandler, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Ferguson Waterworks rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

26th of 419 rated retail wholesalers

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Overall Job Objective:

The Credit Specialist will be managing a portfolio of process focused customers and national accounts

Responsibilities:
  • Manage customers utilizing portals for purchase order delivery, invoicing, and payment, and handle a wide variety of credit and collection functions.
  • Monitor invoice status and root cause issues within portals like Ariba, Coupa, Taulia, etc., and collaborate with EDI/E-Business for new or updated invoice submission automation/integration needs.
  • Handle sophisticated, large, or difficult credit accounts, ensuring positive customer relations and minimizing outstanding debts.
  • Maintain consistency between credit and collection activities and the organization's overall customer relations strategy.
  • Implement credit policies to maintain an acceptable risk level, prompt repayments, minimize losses, and efficiently collect arrears.
  • Contact customers regarding delinquent payments, prepare reports reflecting credit and collection status, and identify/address problem debts.
  • Participate in associate meetings, communicate concerns to management, and spend time strengthening internal and external relationships.
  • Support enterprise business and sales objectives through efficient performance of job responsibilities.
Qualifications:
  • 3-5 years of experience in credit management or similar roles.
  • Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
  • Knowledge of Bectran, Billtrust, Cash App, PowerBI, and Levelset platforms.
  • Ability to develop and deliver effective presentations and use Ferguson's inventory, logistics, and customer relationship management systems.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$21.63 - $34.07

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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