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Credit Collection Jobs in Illinois (NOW HIRING)

Rose Paving

Collections Specialist

Villa Park, IL · On-site

$25 - $32/hr

Provide regular reporting of information such as customer aging, credit limits, credit hold status, and collection updates to management, General Counsel, and CFO. * Assist with pre-lien notices ...

GATX

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

Some college and/or work experience of 3-5 years in credit/collection and/or customer service fields. Knowledge and understanding of rail billing process is extremely helpful. * Proficiency and/or ...

GATX

Sr Collection Specialist

Chicago, IL · Remote

$70K - $86K/yr

Some college and/or work experience of 3-5 years in credit/collection and/or customer service fields. Knowledge and understanding of rail billing process is extremely helpful. * Proficiency and/or ...

GATX

Sr Collection Specialist

Chicago, IL · On-site +1

$70K - $86K/yr

Some college and/or work experience of 3-5 years in credit/collection and/or customer service fields. Knowledge and understanding of rail billing process is extremely helpful. * Proficiency and/or ...

CFS

Credit Manager

Chicago, IL · On-site

Ability to drive process improvements and strengthen credit and collection practices * Stable, established organization with a strong reputation in the market * Exposure to executive leadership and ...

circa

Credit and Collections Manager

Skokie, IL · On-site

$98K - $124K/yr

This role will negotiate the collection of overdue accounts. This role partners with Sales, customer service, returns and senior business leaders to deliver exceptional credit and collections ...

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All JobsCredit Collection JobsCredit Collection Jobs in Illinois

Credit Collection information

See Illinois salary details

$14

$23

$33

How much do credit collection jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for credit collection in Illinois is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $27.02 per hour, depending on experience, location, and employer.

What is a credit collection?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What are popular job titles related to Credit Collection jobs in Illinois?

For Credit Collection jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Credit Collection jobs in Illinois look for?

The top searched job categories for Credit Collection jobs in Illinois are:

What cities in Illinois are hiring for Credit Collection jobs?

Cities in Illinois with the most Credit Collection job openings:

Credit Collection jobs near you
Infographic showing various Credit Collection job openings in Illinois as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $49,478 per year, or $23.8 per hour.

CREDIT/COLLECTION AGENT

McDonough District Hospital

Macomb, IL • On-site

$18.93 - $27.45/hr

Full-time

Medical, Dental, Vision

Re-posted 11 days ago

McDonough District Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

427th of 1,060 rated hospitals

Job description

  • Expected pay for this position is $18.93-$27.45. Actual pay will be determined by experience, skills and internal equity.
  • MDH Benefits package includes:
    • Medical, Dental, Vision
    • 457B and employer match for FT Employees
    • Company paid STD and LTD
  • Job Summary
    • Under supervision from the Leader of Patient Financial Services, provides credit and collection activity on all self-pay accounts in accordance with the Payment and Collection Policy.
  • Job Specifications
    • EDUCATION AND EXPERIENCE: High School diploma or GED equivalent required. Prior revenue cycle of hospital patient accounts work experience desired.
    • JOB KNOWLEDGE: Knowledgeable of and conducts all activities consistent with the organization's Mission and Values Statements. Knowledgeable and conducts all activities in accordance with regulatory compliance, including but not limited to such issues as Medicare Secondary Payer screening, 3-day DRG Bundling, Medical Necessity, and Internal Code of Conduct Requirements. Knowledgeable of the comprehensive revenue cycle policies and procedural flow. Knowledgeable of operation of routine office equipment and computer software programs. The patient population must be considered when assessing job knowledge required from the employee.
    • ABILITIES, INTERESTS AND TEMPERAMENTS:
      • Projects a mature, compassionate, customer service attitude with a professional demeanor while dealing with patients and all other customers.
      • Able to work effectively and with flexibility in high-stress, fast-paced situations.
      • Displays attention to detail and accuracy.
      • Able to appropriately prioritize and perform multiple tasks at one time, as well as modifying plans and approaches based on changing situations.
      • Displays a positive attitude while able to adjust to a changing work environment.
      • Accepts personal accountability in order to meet all commitments.
      • Must have the ability to work with a variety of patients of all populations (e.g. developmentally appropriate care, cultural diversity, patients with pain, victims of abuse or neglect, and diagnosis or procedure specific such as patient with congestive heart failure or cesarean delivery).

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