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Credit Collections Associate Jobs in Illinois (NOW HIRING)

circa

AR Collections Specialist

Skokie, IL

$26/hr

What you will bring: * 2 years of previous experience in Credit and Collections, or Accounts Receivables is required * Associate's degree or equivalent from a college or university accredited by the ...

Rose Paving

Collections Specialist

Villa Park, IL · On-site

$25 - $32/hr

Provide regular reporting of information such as customer aging, credit limits, credit hold status ... Bachelor's or Associates degree in business, accounting, or finance highly preferred, but not ...

Acro Service Corp

Collections Specialist

Naperville, IL · On-site

$18.25 - $24.75/hr

Associate Credit Representative (Hybrid) Location: Naperville IL 60563-1198 Duration: 06 months ... Accounting understanding, Bill Collections * Microsoft Outlook Applications * Good Communication ...

Addison Group

Collections Specialist

Vernon Hills, IL · On-site

$24 - $26/hr

Apply cash receipts and assist with account adjustments, credits, and write-offs * Support month ... Associate's/Bachelor's Degree in Finance, Accounting, or related field preferred * 2 - 4 years of ...

Primient

Collections Specialist

Decatur, IL · On-site

$41K - $51K/yr

Reconcile customer payments, credit memos, and adjustments. * Support accounts payable activities ... Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field ...

Primient

Collections Specialist

Decatur, IL · On-site

$41K - $51K/yr

Reconcile customer payments, credit memos, and adjustments. * Support accounts payable activities ... Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field ...

US Multimodal Group

Collections Representative

Orland Park, IL · On-site

$16.75 - $21.75/hr

Process account adjustments, credit requests, and payment applications as needed. * Escalate ... High school diploma or equivalent required; associate's or bachelor's degree preferred. * Previous ...

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Credit Collections Associate information

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Illinois?

The most popular types of Credit Collections jobs in Illinois are:

What are popular job titles related to Credit Collections Associate jobs in Illinois?

For Credit Collections Associate jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Illinois look for?

The top searched job categories for Credit Collections Associate jobs in Illinois are:

What cities in Illinois are hiring for Credit Collections Associate jobs?

Cities in Illinois with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Sr Credit & Collections Representative

YAMAZEN INC

Elk Grove Village, IL • On-site

$28.85 - $33.66/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Senior Credit & Collections Representative

The Credit and Collections Representative supports healthy cash flow and customer relationships by administering commercial credit and collections for Yamazen Inc. The role proactively identifies issues and takes action to maximize the efficiency and effectiveness of credit and collections management while continuously improving existing management practices. Working with customers and internal teams, this position evaluates risk, manages receivables, resolves complex account issues and drives timely payment.

Key Responsibilities

  • Manage an assigned accounts receivable portfolio: review aging, prioritize risk, contact customers, secure and track payment commitments, document activity, and drive balances to timely resolution.
  • Evaluate customer credit using applications, references, credit reports, payment history, and available financial information; recommend limits, terms, holds, releases, and other risk controls within established authority.
  • Investigate and resolve billing disputes, deductions, short payments, unapplied cash, payment-application issues, and invoice or account discrepancies; coordinate root-cause correction with customers and internal teams.
  • Monitor exposure, delinquency trends, promises to pay, and high-risk accounts; prepare aging and collection reports, escalate material risks, and recommend bad-debt, agency, legal, or other action for approval.
  • Proactively identify process, system, and control issues; implement improvements, standardize workflows, maintain accurate records and procedures, and support policy and internal-control compliance.
  • Serve as a senior resource by providing guidance and training, supporting audits and special projects, and maintaining professional customer relationships while protecting company interests.
  • High school diploma or equivalent; equivalent relevant education and experience may be considered.
  • Associate or bachelor's degree in Accounting, Finance, or Business; distribution or manufacturing, advanced Excel, INFOR, credit-reporting tools, or professional credit certification experience is preferred
  • Five or more years of business-to-business credit, collections, accounts receivable, or related experience with complex or high-value accounts.
  • Commercial credit, collections, aging, cash application, billing, deductions, ERP/accounting systems, and Microsoft Excel and Outlook.
  • Proactive judgment, analysis, negotiation, communication, accuracy, organization, and problem-solving; protects confidential information and resolves escalated issues independently.

Compensation and Benefits:

The estimated base pay for the position is typically between $28.85 - $33.66 (60-70k)

The actual base pay for the position may be influenced by factors such as education, training skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range.

In addition to base pay, Yamazen Inc. provides a competitive compensation package including salary and semi-annual bonus opportunities. Employee benefits includeCOMPANY PAID medical, dental, vision, short- & long-term disability and life insurance within the first 60 days, 401K with company match, and more!

Time off:Vacation / Personal sick days / Company paid holidays

Misc: Flexible work hours, Bi-weekly catered lunches, New car discount program, Employee Assistance Program.

No phone calls please.

Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation or any other protected status.

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