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Credit Collections Associate Jobs in Illinois (NOW HIRING)

High school diploma/GED and experience in computers and collections required. * Accounting ... Credit Monitoring/Pre-Paid Legal, Employee Assistance Program, Education Assistance Program, Gym ...

B2B Collections Specialist

Addison, IL · On-site

$18.50 - $25/hr

Our associates are what makes us unique and sets us apart from our competitors. If you have a ... Collaborate with the Credit Analyst to compile data, build month end reports, and deliver reports ...

Accounts Receivable Associate

Quincy, IL · On-site

$16.75 - $19.62/hr

High school diploma/GED and experience in computers and collections required. * Accounting ... Credit Monitoring/Pre-Paid Legal, Employee Assistance Program, Education Assistance Program, Gym ...

Associates degree in business or finance. Alternatively, equivalent experience in the billing and ... Able to pass hospital background check, including credit component. Strong verbal and written ...

Associates degree in business or finance. Alternatively, equivalent experience in the billing and ... Able to pass hospital background check, including credit component. Strong verbal and written ...

Showing results 41-60

Credit Collections Associate information

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Illinois?

The most popular types of Credit Collections jobs in Illinois are:

What cities in Illinois are hiring for Credit Collections Associate jobs?

Cities in Illinois with the most Credit Collections Associate job openings:

Infographic showing various Credit Collections Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Accounts Receivable Associate

Kohl Wholesale

Quincy, IL

$16.75 - $19.62/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 hours ago


Kohl Wholesale rating

7.4

Company rating: 7.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers


Job description

Kohl Wholesale is looking to hire a full-time accounts receivable associate to handle accounts receivable, process statements, and collect and oversee delinquent accounts.

Hours: 8:00 a.m. - 4:30 p.m. Monday-Friday 

Requirements:

  • High school diploma/GED and experience in computers and collections required.
  • Accounting background preferred.
  • Experience working with customers in a problem-solving capacity; receivables experience preferred.
  • Possess good data entry/math skills and attention to detail.
  • Computer knowledge especially using Microsoft Office programs
  • Must be reliable, self-motivated, and organized.
  • Willing to work independently and as part of the team.
  • Able to think critically and solve problems.
  • Able to work under stress and adapt to changing conditions.
  • Must have visual and aural faculties sufficient to enable employee to perform all tasks as set forth and assigned to him/her.

BENEFIT PROGRAM INCLUDES:
Vacation and Sick Time, 401K, Company Discount, Health, Vision, Dental Plans, Employer Clinic, Social Security and Medicare Match, Supplemental Life Insurance, Short-Term Disability, Flex Plan-Medical/Dependent Care, Credit Monitoring/Pre-Paid Legal, Employee Assistance Program, Education Assistance Program, Gym Membership Discounts, and Flu Shots.
For a full menu of benefits, visit: https://kohlwholesale.com/benefits1/


DEPARTMENT: ACCOUNTING

Wage: $16.75-$19.62 / Hour


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