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Credit Collection Jobs in Toronto, ON (NOW HIRING)

Bunzl

Credit & Collections Specialist

Burlington, ON · On-site

$55K - $65K/hr

The Credit & Collections Specialist supports the company's financial health by managing customer ... Maintain accurate notes and documentation of collection activity in Sidetrade. * Review payment ...

Linde

Credit and Collection Supervisor

Brampton, ON · On-site

* Lead, coach, and develop a team of Credit and Collections professionals to achieve performance ... Drive results by monitoring key performance indicators, service level agreements, and collection ...

Sonepar

Credit Analyst

Brampton, ON · On-site

Ensuring collection calls meet monthly targets. * Reviewing and releasing orders from credit hold. * Logging all collections calls on the customer accounts as well as in the Heat program * Issuing of ...

Spin Master

Credit & Collections Analyst

Toronto, ON · Hybrid

CA$60K - CA$65K/yr

The Credit & Collections Analyst should be able to understand and translate large amounts of ... Conduct collection activities via phone, email, and written communication * Investigate and resolve ...

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All JobsCredit Collection JobsCredit Collection Jobs in Toronto, ON

Credit Collection information

What is a credit collection?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What are popular job titles related to Credit Collection jobs in Toronto, ON?

For Credit Collection jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Credit Collection jobs in Toronto, ON look for?

The top searched job categories for Credit Collection jobs in Toronto, ON are:

Credit Collection jobs near you
Infographic showing various Credit Collection job openings in Toronto, ON as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

Credit & Collection Administrator

Unilock

Georgetown, ON • On-site

Full-time

Medical, Dental, Retirement

Posted 14 days ago

Unilock rating

6.8

Company rating: 6.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Unilock, a family-owned and operated business, originally introduced the paving stone to North America in 1972. Backed by family values and a commitment to quality, Unilock has grown to become the premier manufacturer of paving stones and retaining walls. Traveling the globe in search of inspiration, Unilock strives to stay on the leading edge of design and manufacturing innovation, to reflect the evolving needs, wants and sense of style of its customers.

We currently have an opportunity within our Admin Department for a Credit & Collections Administrator. Reporting to the Credit Manager, this role is responsible for supporting credit and collections activities.

The ideal candidate will be highly motivated, detail-oriented team player with strong written and verbal communication skills. Excellent interpersonal skills are essential, as this position requires regular interaction with internal departments, customers, and vendors to resolve issues and maintain positive working relationships.

RESPONSIBILITIES

  • Responsible for all areas of Cash Receipts processing and related reconciliations
  • Ensuring bank deposits are completed on a daily basis
  • Investigate and resolve any payment discrepancies
  • Release orders on credit hold in a timely fashion
  • Provide responsive and professional customer support by phone and email, addressing inquiries and resolving issues efficiently
  • Prepare and distribute requested customer documentation accurately and within established timelines
  • Support month-end processes by generating and issuing customer statements, reports, and related correspondence
  • Maintenance of customer accounts
  • Assist credit manager with the collection process
  • Provide reception coverage during scheduled breaks, lunch periods, and other temporary absences to ensure continuous front desk support
  • Assist with other administrative/accounting tasks as required
  • Other duties and responsibilities as assigned or required

QUALIFICATIONS

  • 3-5 years collections experience
  • Preference given to candidates with some formal college education in an accounting or credit related field
  • Intermediate level Microsoft Excel, Word and Outlook skills

BENEFITS

  • Comprehensive benefit package
  • Immediate enrolment into Health & Dental benefits.
  • Profit Sharing
  • Employer matched pension plan
  • Wellness Program

 EXISITING OPPORTUNITY: This posting represents an active vacancy within our organization. We are seeking qualified candidates and look forward to advancing the recruitment process promptly.

EQUITY: We are committed to tackling the difficult but important subject of Diversity, Equity and Inclusion.  Our goal is to ensure that our company always provides an environment where everyone has a deep sense of belonging, knows they are understood, and feels confident that they will be supported in their efforts to reach their full potential.

SUSTAINABILITY: We know that we have a duty to do our part to protect the environment and have set an aggressive goal for our company to be carbon neutral by 2035.

ACCESSIBILITY: Unilock is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs. 

 #INLP

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