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Credit Collection Jobs in Toronto, ON (NOW HIRING)

The District Credit Manager oversees credit and collection operations within an assigned territory, ensuring timely and effective credit decisions and account resolution. This role is responsible for ...

The Credit & Collections Specialist supports the company's financial health by managing customer ... Maintain accurate notes and documentation of collection activity in Sidetrade. * Review payment ...

Credit & Collections Analyst

Toronto, ON · Hybrid

CA$60K - CA$65K/yr

The Credit & Collections Analyst should be able to understand and translate large amounts of ... Conduct collection activities via phone, email, and written communication * Investigate and resolve ...

Credit Controller

Uxbridge, ON · On-site

£14 - £14.50/hr

Temporary Credit Controller, Credit Controller, Accounts Receivable, Debt Collection, Finance Administrator, Collections Coordinator, Immediate Start, Uxbridge, Accounts Management, Finance Support ...

Credit Controller

Uxbridge, ON · Hybrid

£30K - £42K/yr

Accounts Receivable Specialist, Sales Ledger Clerk, Debt Collection Specialist, Credit Control Administrator, Income Officer, Credit Risk Analyst, Credit Analyst, Financial Compliance Analyst, Senior ...

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Credit Collection information

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What is a credit collection?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.
What are popular job titles related to Credit Collection jobs in Toronto, ON? For Credit Collection jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Credit Collection jobs in Toronto, ON look for? The top searched job categories for Credit Collection jobs in Toronto, ON are:
Infographic showing various Credit Collection job openings in Toronto, ON as of August 2026, with employment types broken down into 1% Internship, 64% Full Time, 34% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

District Credit Manager

ASSA ABLOY

Mississauga, ON

CA$80K - CA$100K/yr

Full-time

Re-posted 27 days ago


Job description

The Role:

The District Credit Manager oversees credit and collection operations within an assigned territory, ensuring timely and effective credit decisions and account resolution. This role is responsible for conducting credit investigations, performing underwriting analysis, and interpreting financial data to establish credit limits and mitigate risk. The manager monitors aging accounts, supervises collection efforts, ensures compliance with lien and bond laws, and collaborates closely with sales and district management to resolve disputes and optimize receivables performance. Additionally, this role leads and motivates a credit team, facilitates agency placements, recommends write-offs or legal action as necessary, and contributes to continuous process improvement through reporting and analysis. This position reports to the Director Credit Collections, NA and will support Ontario, Central and Western Canada Provinces.

Key Responsibilities:

  • Conduct and supervise credit investigations on existing and potential customers
  • Perform underwriting analysis on GC's/owners, sureties, and other pertinent parties for new jobs
  • Analyze and interpret information received from corporate financial statements, D&B, NACM and other credit services to establish unsecured and secured credit extension within assigned limits of authority
  • Prepare and submit necessary monthly reports to management regarding collection issues
  • Follow closely the course of aging accounts and determine action needed
  • Perform and supervise all collection call activity for accounts within the assigned territory with timely follow up
  • Review lien / bond filing dates to ensure compliance and protect collectability of AR
  • Apprise Director of Credit & Collections on collection activity and key issues as requested
  • Follow all required state/federal lien/bond laws for branches assigned
  • Follow up on disputes timely and work with District Managers, Salesmen, and appropriate personnel for timely resolution
  • Motivate, train, and monitor activities of assigned credit team
  • Facilitate placement of accounts with collection agencies
  • Recommend bad debt write offs, reserves, and legal action when necessary
  • Communicate regularly and partner with District Managers, Salesman, and appropriate personnel regarding collection and next steps
  • Recommend process improvements to enhance efficiency of team and department
  • Ad-hoc reporting as needed

What You Will Need:

  • 5+ years in the credit & collection field, construction industry preferred
  • Analytical financial skills
  • Bilingual in French preferred
  • Excellent communication skills both oral and written
  • Organizational, Prioritization, and Time Management skills
  • Ability to handle stress successfully and multi-task
  • Ability to work independently on assigned tasks
  • Computer software skills (Windows, Office, Excel)
  • Interpersonal skills and conflict resolution
  • Understanding of KPI's and performance metrics
  • Ability to work as a team

Compensation: $80,000 - $100,000 CAD annually, plus benefits. Final compensation will be based on experience and qualifications. 

We are the ASSA ABLOY Group
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As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.