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Credit Collection Jobs in Toronto, ON (NOW HIRING)

Lead Analyst - Credit and Collections

Markham, ON · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... collection experience in a high-volume environment. * 4 years of working with trade credit and other third parties (e.g., D&B, Experian, Equifax, NACM, CreditSafe) to obtain credit information.

The Collections Administrator will work with a team responsible for the collection of outstanding customer account balances, account reconciliations and credit approval. This position is accountable ...

Manager, Default Recovery - Collections

Toronto, ON · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

... well as Credit Card portfolios. The Manager is tasked with implementing changes and improvements within the Default Recovery Collection process, focusing on operational considerations, employee ...

Group Risk Specialist (ATH 5211)

Toronto, ON · On-site

CA$96K - CA$136K/yr

  • Medical

  • Retirement

  • PTO

Through advanced analytics involving big data - data collection, wrangling, and exploration - perform detailed analytics to identify opportunities to enhance credit extension and lending frameworks.

Leveraging strong data mining, modeling, and analytical skills, you'll identify credit risk trends, inform adjudication and collection strategies, and develop forecasting, benchmarking, and reporting ...

Leveraging strong data mining, modeling, and analytical skills, you'll identify credit risk trends, inform adjudication and collection strategies, and develop forecasting, benchmarking, and reporting ...

The Accounts Receivable Clerk is responsible to the Office Manager for the collection and ... all credit applications and report findings to management. - Investigate and resolve customer ...

Showing results 21-40

Credit Collection information

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What is a credit collection?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.

What are popular job titles related to Credit Collection jobs in Toronto, ON?

For Credit Collection jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Credit Collection jobs in Toronto, ON look for?

The top searched job categories for Credit Collection jobs in Toronto, ON are:

Infographic showing various Credit Collection job openings in Toronto, ON as of August 2026, with employment types broken down into 1% Internship, 75% Full Time, 23% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Bilingual (French and English) Credit Analyst

White Cap Supply Holdings, LLC

Woodbridge, ON • On-site

CA$53K/yr

Full-time

Re-posted 12 days ago


White Cap rating

7.2

Company rating: 7.2 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

6th of 13 rated diy builders merchants


Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Monitor assigned portfolio of customer accounts to minimize risk and maximize responsible for account collection by performing account analysis, review paying habits of customers and make recommendations regarding account status.

Major Tasks, Responsibilities, and Key Accountabilities

  • Provides analysis and reporting in support of Credit Services. Compiles and analyzes Credit Services productivity metrics, providing support in periodic process improvement/redesign reviews to improve A/R portfolio efficiency.
  • Conducts regularly scheduled and periodic portfolio risk, receivables efficiency, and receivables delinquency analysis. Conducts regularly scheduled and periodic aging analysis on product lines.
  • Sets up new accounts and ship to for A/R and maintains customer records in related systems.
  • Conducts periodic departmental quality audits and improve departmental efficiency through workflow process analysis, process documentation and policy update recommendations. Works with other departments to identify efficiency and reporting enhancements.
  • Performs tax maintenance and validation. Researches and pulls certificates for Tax department.
  • Generates weekly credit line review reports and maintains ownership of weekly credit line review process. Conducts credit review for new and existing customers and obtains references.
  • Conducts special projects related to tax expiration reports, response time issues with IT and vendors, etc.

Nature and Scope

  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
  • Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
  • May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

If you're looking to play a role in building Canada, consider one of our open opportunities. We can't wait to meet you.

Minimum Pay

$53,200.00

What White Cap employees say

Pay

Benefits

Hours and flexibility

Workplace

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