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Credit Collection Jobs (NOW HIRING)

The Credit & Collections Analyst I is an entry-level role responsible for supporting daily credit and collections processes. Core responsibilities include sending customer statements, processing ...

The Senior Credit & Collections Specialist plays a critical role in managing and resolving complex and delinquent customer accounts. This position requires strong analytical skills, sound judgment ...

The Credit and Collection Analyst I is responsible for evaluating customer credit risk and supporting the timely collection of outstanding receivables to maintain consistent cash flow and minimize ...

The Credit and Collection Analyst I is responsible for evaluating customer credit risk and supporting the timely collection of outstanding receivables to maintain consistent cash flow and minimize ...

The Senior Credit & Collections Specialist plays a critical role in managing and resolving complex and delinquent customer accounts. This position requires strong analytical skills, sound judgment ...

The Credit & Collections Analyst I is an entry-level role responsible for supporting daily credit and collections processes. Core responsibilities include sending customer statements, processing ...

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Credit Collection information

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$14

$24

$34

How much do credit collection jobs pay per hour?

As of May 30, 2026, the average hourly pay for credit collection in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Collection Specialist, and why are they important?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What are Credit Collection jobs?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.

What jobs make $3,000 a month without a degree?

In credit collection, entry-level roles such as collections agents or representatives can earn around $3,000 monthly through base pay and commissions. Success in this field often depends on communication skills, persistence, and familiarity with credit and debt recovery processes, with some positions offering on-the-job training and performance-based incentives.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

More about Credit Collection jobs
What cities are hiring for Credit Collection jobs? Cities with the most Credit Collection job openings:
What states have the most Credit Collection jobs? States with the most job openings for Credit Collection jobs include:
Infographic showing various Credit Collection job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Temporary. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,059 per year, or $24.5 per hour.
Credit & Collections Specialist

Credit & Collections Specialist

Jeld-Wen, Inc.

Klamath Falls, OR • On-site

$21.75 - $29/hr

Full-time

Medical, Dental, Retirement

Posted 16 days ago


JELD-WEN rating

7.2

Company rating: 7.2 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

332nd of 511 rated manufacturers


Job description

JELD-WEN is currently seeking a Credit & Collections Specialist to join our growing team.
External Job Description
THE ROLE
The Credit & Collection Specialist will be responsible for the day-to-day credit, customer master, collections, cash posting duties and responsibilities assigned, which may include some administrative work and reporting. This position reports to the Credit & Collections Dept. ("CCD") management team and will aid with all facets of the aforementioned areas of responsibility.
Essential Duties and Responsibilities:
  • Establish and maintain all credit/collection portfolios.
  • Customer data management
  • Credit Underwriting and Analysis (Financial Statement and Tax Return Analysis)
  • Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
  • Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
  • Maintain weekly Reporting and KPIs
  • Assist with Payment Advice and Cash Application as assigned.
  • Provide "World Class" customer service.
  • Special Projects (as assigned by CCD Mgmt.)
  • Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)
  • Interaction, reporting and communicating with all pertinent administrative and operational groups.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
  • Interpersonal skills
  • Organizational skills
  • Time management skills
  • Teamwork skills
  • Ethics
  • Punctuality
  • Dependability
  • Self-starter with the ability to multitask in a fast-paced environment.

Qualifications:
  • High School and/or Vocational School Diploma
  • A minimum of three (3) years of credit and collection experience and/or CBA and/or CBF)
  • Working knowledge of standard office equipment
  • Computer skills: proficiency in MS Office; Good Excel, Word, etc.
  • ERP Experience
  • Excellent written and verbal communication skills

Preferred (but not required) Qualifications:
  • AA. Degree in Business, Accounting or Finance
  • Construction/Builder Experience
  • Computer skills: proficiency in Unix, Access, ERP, SAP
  • Advanced Excel Skills
  • Bilingual (French and/or Spanish)

#LI-NL1
Internal Job Description
THE ROLE
The Credit & Collection Specialist will be responsible for the day-to-day credit, customer master, collections, cash posting duties and responsibilities assigned, which may include some administrative work and reporting. This position reports to the Credit & Collections Dept. ("CCD") management team and will aid with all facets of the aforementioned areas of responsibility.
Essential Duties and Responsibilities:
  • Establish and maintain all credit/collection portfolios.
  • Customer data management
  • Credit Underwriting and Analysis (Financial Statement and Tax Return Analysis)
  • Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
  • Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
  • Maintain weekly Reporting and KPIs
  • Assist with Payment Advice and Cash Application as assigned.
  • Provide "World Class" customer service.
  • Special Projects (as assigned by CCD Mgmt.)
  • Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)
  • Interaction, reporting and communicating with all pertinent administrative and operational groups.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
  • Interpersonal skills
  • Organizational skills
  • Time management skills
  • Teamwork skills
  • Ethics
  • Punctuality
  • Dependability
  • Self-starter with the ability to multitask in a fast-paced environment.

Qualifications:
  • High School and/or Vocational School Diploma
  • A minimum of three (3) years of credit and collection experience and/or CBA and/or CBF)
  • Working knowledge of standard office equipment
  • Computer skills: proficiency in MS Office; Good Excel, Word, etc.
  • ERP Experience
  • Excellent written and verbal communication skills

Preferred (but not required) Qualifications:
  • AA. Degree in Business, Accounting or Finance
  • Construction/Builder Experience
  • Computer skills: proficiency in Unix, Access, ERP, SAP
  • Advanced Excel Skills
  • Bilingual (French and/or Spanish)

About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of 'America's Best Employers' and by Newsweek as one of the 'World's Most Trustworthy Companies'.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals' physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

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