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Credit Collection Jobs (NOW HIRING)

You perform daily activities to ensure all credit procedures, internal controls, and policies are ... Furthermore, create and run AR analysis reports to support the monitoring and collection of ...

Credit & Collection Analyst I Tonawanda, NY, United States req31276 What you will enjoy doing* * You review all open balances daily and work directly with customers to resolve payment issues ...

Credit and Collection Specialist

Phoenix, AZ · On-site

$21.50 - $28.75/hr

We are looking for a motivated and detail-oriented Credit and Collection Specialist to join our dynamic Finance team. In this role, you will play a key part in managing accounts receivable balances ...

Credit and Collection Specialist

Phoenix, AZ · On-site

$21.50 - $28.75/hr

We are looking for a motivated and detail-oriented Credit and Collection Specialist to join our dynamic Finance team. In this role, you will play a key part in managing accounts receivable balances ...

Credit and Collection Specialist

Phoenix, AZ · Hybrid

$21.50 - $28.75/hr

We are looking for a motivated and detail-oriented Credit and Collection Specialist to join our dynamic Finance team. In this role, you will play a key part in managing accounts receivable balances ...

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Answering and resolving incoming client payment and credit & collection inquiries as part of the ... regional PureCloud phone queue team. * Support for business units within a designated region.

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Credit Collection information

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How much do credit collection jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for credit collection in the United States is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a Credit Collection Specialist, and why are they important?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What are Credit Collection jobs?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.
More about Credit Collection jobs
What cities are hiring for Credit Collection jobs? Cities with the most Credit Collection job openings:
What states have the most Credit Collection jobs? States with the most job openings for Credit Collection jobs include:
Credit Collection Specialist 1

Credit Collection Specialist 1

Crown Equipment Corporation

New Bremen, OH • On-site

Full-time

Re-posted 19 days ago


Crown Equipment Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

150th of 430 rated machine equipment manufacturers


Job description

Job Posting External
Job Duties
  • Customer Collection Activities - Maintain regular communication with customers to assure that assigned accounts are kept in current status and payment is forthcoming. Provide customer service and maintain appropriate documentation of collection procedures performed to reference for future communications. Follow up in a timely manner on past due invoices. Proactively confirm approval of all larger invoices with key customers. Enlist the efforts of Branch Management, General Managers, and Directors to accelerate the collection process.
  • Credit Review - Monitor credit status on all assigned accounts. Coordinate and work with Regional Credit Specialist on resolution. Assist Collection Specialist Regional with research and resolve of past due accounts. Research customers through Dunn & Bradstreet, Company history, and other internet sources to determine risk. Follow up with customers on delinquent accounts to determine approval of orders
  • Report Preparation and Review - Review portfolio using Accounts Receivable (AR) Metrics & Detail Reports. Prepare and review portfolio and aging reports with Branch Management team and customers on monthly basis. Review portfolio with Supervisor on monthly basis.
  • Miscellaneous - Monitor credit status on all assigned accounts. Research and reconcile account history as needed. Process electronic payments as requested. Perform accounting adjustments as needed. Perform other duties as assigned.

Minimum Qualifications
  • Less than 2 years related experience
  • Associate degree (Accounting)
  • Non-degree considered if 6+ years of related experience along with a high school diploma or GED
  • Per 8-hour shift. Sit 8 hours and stand 0 hours. Typical office environment (low noise level, limited exposure hot/cold temperatures, dust, fumes, and vibrations). Regular interaction with others and performs a degree of independent work. Physical and mental demands are akin to the majority of office positions with prolonged periods of sitting and prolonged use of a computer/keyboard. Infrequent lifting, walking and climbing stairs. Occasional use of office equipment (copiers, printers, etc.).

Preferred Qualifications
  • Attention to detail and ability to work independently with appropriate guidance.
  • Analytical and objective decision-making skills.
  • Good communication skills and problem-solving capabilities.
  • Good computer skills.
  • Ability to multitask and work in fast-paced environment.

What Crown Equipment Corporation employees say

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Benefits

Hours and flexibility

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About Crown Equipment

Sourced by ZipRecruiter

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Industry

Trucking and warehousing and storage

Company size

10,000+ Employees

Headquarters location

New Bremen, OH, US

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