ZipRecruiter

Log In

1

Credit Collection Jobs in Pennsylvania (NOW HIRING)

D&H

Credit Services Supervisor

Harrisburg, PA · On-site

SUMMARY Responsible for the credit/collection maintenance of a prescribed territory of customer receivables. Required to maintain said territory within prescribed goals and with a high degree of ...

PTC

Credit and Collections Specialist

Wexford, PA · On-site

$50K - $58K/yr

Key Responsibilities: - Evaluate and analyze credit applications and establish credit limits based on company policies. - Monitor and manage accounts receivable to ensure timely collection of ...

next page

Showing results 1-20

All JobsCredit Collection JobsCredit Collection Jobs in Pennsylvania

Credit Collection information

See Pennsylvania salary details

$14

$24

$34

How much do credit collection jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for credit collection in Pennsylvania is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $27.93 per hour, depending on experience, location, and employer.

What is a credit collection?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What are popular job titles related to Credit Collection jobs in Pennsylvania?

For Credit Collection jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Credit Collection jobs in Pennsylvania look for?

The top searched job categories for Credit Collection jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Credit Collection jobs?

Cities in Pennsylvania with the most Credit Collection job openings:

Credit Collection jobs near you
Infographic showing various Credit Collection job openings in Pennsylvania as of August 2026, with employment types broken down into 4% Internship, 84% Full Time, 4% Part Time, 4% Temporary, and 4% Contract. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $51,182 per year, or $24.6 per hour.

Credit/Collection Associate - WTL

Altoona, PA • On-site

Ward Trucking, LLC
Trucking • 1 - 5K employees

8.1

Company rating: 8.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

45th of 366 rated logistics

People enjoy working here

Good employer

Recommended by parents

Learn more about Ward Trucking, LLCexternal

$16.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

JOB TITLE: Credit / Collection Associate I
REPORTS TO: Accounts Receivable / Collections Supervisor
OVERVIEW OF ROLE: To notify customers, either by professional telephone contact or by mail, on past due status of account and work with them to resolve the situation. To always serve the customer first by researching any questionable bills for errors and making corrections. To assist with clerical duties, such as mailroom and scanning.
WARD IS ACCEPTING APPLICATIONS FOR FUTURE EMPLOYMENT OPPORTUNITIES IN THIS AREA OF INTEREST.
DUTIES AND RESPONSIBILITIES:
• Contact delinquent accounts by phone or mail for payment, investigate reason for non-payment, send necessary documentation to effect collection for accounts over $500. May recommend collection action or settlement on small balances to Collections Supervisor.
• Research customer documentation on file (DR's, B/L's, paid files, etc.) to either verify or disprove customer's reason for non-payment.
• Correct any billing errors and document in Customer Feedback Log.
• Provide customer service to all customers adhering to Ward standards for customer service.
• Contact service center personnel concerning receivables in dispute and to prevent future payment problems.
• Help with check application when needed.
• Perform morning or afternoon mailroom duties as assigned.
• Perform document scanning as assigned.
• Assist in stuffing and mailing of invoices as assigned
• Mail out coded and/or miscellaneous letters as needed.
• Fully support all technologies and processes, introduced by Ward, that are intended to improve efficiencies and/or the customer experience. Support would include adherence to training programs, guidelines and processes associated with these systems.
• Process customer requests for proof of delivery or bill of lading in a timely manner as needed.
Job Requirements:
REQUIREMENTS:
• Must have proficient organizational and clerical skills.
• Must have customer service focus and good people skills.
• Must have basic knowledge of business math and good analytical skills.
• Must have good verbal and written communication skills.
• Must have basic ability to use office equipment such as computer, calculator,
photocopier, fax, etc.
• Must be able to work overtime / hours as required.
GENERAL BENEFIT LISTING:
As a family-owned and operated business that believes in treating its employees like family. This is why we offer our full-time employees a long list of benefits.
  • Direct Deposit
  • On Demand Pay
  • Paid Time Off
  • Paid Holidays
  • 401(k) Plan with Company Match
  • Employee Assistance Program (EAP)
  • Medical, Prescription, Dental and Vision Insurance
  • Telemedicine
  • Health Savings Account
  • Flexible Spending Account
  • Wellness Program with Health Reimbursement Account
  • Group Life and AD&D Insurance
  • Company-Provided Short-Term Disability
  • Voluntary Worksite Benefits
  • Home, Auto and Pet Insurance
  • 529 College Savings Plan
  • Credit Union

This job description does not necessarily represent an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.

What Ward Transport & Logistics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply