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Credit Collection Jobs in Ontario (NOW HIRING)

Bunzl

Credit & Collections Specialist

Burlington, ON

$55K - $65K/hr

The Credit & Collections Specialist supports the company's financial health by managing customer ... Maintain accurate notes and documentation of collection activity in Sidetrade. * Review payment ...

ASSA ABLOY

District Credit Manager

Mississauga, ON

CA$80K - CA$100K/yr

The District Credit Manager oversees credit and collection operations within an assigned territory, ensuring timely and effective credit decisions and account resolution. This role is responsible for ...

HollisWealth

Credit Risk Officer

Toronto, ON · Hybrid

Is known for their knowledge of legal procedures and hands-on experience working with credit collection agencies. * Demonstrates strong knowledge of the Canadian financial services' regulatory ...

MacEwen Petroleum Inc.

Credit Specialist

Maxville, ON

CA$60K - CA$65K/yr

This role supports the Credit Department in driving effective credit granting and collection processes within the team. The Credit Specialist is required to: * Evaluate, and provide analysis ...

Spin Master

Credit & Collections Analyst

Toronto, ON · Hybrid

CA$60K - CA$65K/yr

The Credit & Collections Analyst should be able to understand and translate large amounts of ... Conduct collection activities via phone, email, and written communication * Investigate and resolve ...

Fuze HR Solutions Inc.

Credit Specialist

Ottawa, ON · On-site

CA$60K - CA$65K/yr

Coordinate collection activity with third-party agencies and legal professionals when required * Ensure company credit policies are consistently applied across your portfolio What you'll bring We're ...

Uxbridge Employment Agency

Credit Controller

Uxbridge, ON · Hybrid

£30K - £42K/yr

Accounts Receivable Specialist, Sales Ledger Clerk, Debt Collection Specialist, Credit Control Administrator, Income Officer, Credit Risk Analyst, Credit Analyst, Financial Compliance Analyst, Senior ...

Samuel, Son & Co (USA), Inc.

Analyst, Credit

Oakville, ON · On-site

CA$65K - CA$90K/yr

Recommend account holds, credit limit adjustments, or collection actions when warranted. * Reporting & Documentation * Prepare detailed credit reviews and risk assessment reports for management ...

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All JobsCredit Collection JobsCredit Collection Jobs in Ontario

Credit Collection information

See Ontario salary details

$10

$21

$37

How much do credit collection jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for credit collection in Ontario is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in credit collection, and how can they be effectively managed?

Credit collection professionals often encounter challenges such as communicating with difficult or unresponsive clients, meeting collection targets, and balancing assertiveness with professionalism. Effective management of these challenges involves utilizing strong negotiation and interpersonal skills, adhering to established protocols, and leveraging technology tools like customer relationship management (CRM) systems to track communications. Regular training in conflict resolution and staying updated with relevant regulations can also help credit collectors handle complex situations professionally while maintaining positive relationships with clients.

What are the key skills and qualifications needed to thrive as a credit collection specialist?

To thrive as a Credit Collection Specialist, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by relevant experience or certifications. Familiarity with collections software, CRM systems, and financial databases is typically required. Persuasion, negotiation, and effective communication are critical soft skills for building rapport and resolving payment issues with clients. These abilities ensure timely collections, minimize financial risk, and maintain positive client relationships for organizational success.

What is the difference between Credit Collection vs Credit Analyst?

AspectCredit CollectionCredit Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field; certifications like CFA or CPA beneficial
Work EnvironmentCollections agencies, corporate finance departments, or banksFinancial institutions, corporate finance teams, or consulting firms
Employer & Industry UsagePrimarily used in debt recovery and accounts receivable managementUsed in credit risk assessment, financial analysis, and lending decisions

While Credit Collection focuses on recovering overdue payments and managing delinquent accounts, Credit Analysts evaluate creditworthiness to approve or deny credit applications. Both roles are essential in financial operations but serve different functions within the credit process.

What is a credit collection?

Credit Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts. Professionals in this field work to negotiate payment plans, resolve disputes, and maintain accurate records of all collection activities. They often communicate by phone, email, or written correspondence and may work for banks, credit agencies, or other organizations. Strong communication, negotiation, and organizational skills are important for success in credit collection roles.
What are popular job titles related to Credit Collection jobs in Ontario? For Credit Collection jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Credit Collection jobs in Ontario look for? The top searched job categories for Credit Collection jobs in Ontario are:
What cities in Ontario are hiring for Credit Collection jobs? Cities in Ontario with the most Credit Collection job openings:
Credit Collection jobs near you
Infographic showing various Credit Collection job openings in Ontario as of July 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Hybrid job distribution, with an average salary of $44,322 per year, or $21.3 per hour.

Credit & Collections Specialist

Bunzl

Burlington, ON

$55K - $65K/hr

Full-time

Posted 23 days ago

Bunzl rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

269th of 359 rated logistics

Job description

The Credit & Collections Specialist supports the company’s financial health by managing customer accounts, collecting payments, and helping resolve billing or credit-related issues. This role works closely with customers and internal teams to ensure accounts are managed fairly, accurately, and in line with company policy.

Success in this role comes from strong communication, organization, and a customer-focused mindset, along with meeting key performance targets such as DSO and past-due balances.

Key Responsibilities

Collections & Account Management

  • Manage a portfolio of customer accounts to ensure timely payment.
  • Contact customers to follow up on overdue balances and resolve payment issues.
  • Maintain accurate notes and documentation of collection activity in Sidetrade.
  • Review payment history and account activity to guide collection efforts.
  • Provide regular portfolio updates and reporting to management.

Dispute Resolution & Credit Support

  • Investigate and help resolve invoice disputes and deductions.
  • Reconcile customer accounts and request appropriate adjustments when needed.
  • Review credit limits and recommend updates based on customer history and risk.
  • Escalate accounts to legal or third-party collections when necessary.

Order Release & Internal Collaboration

  • Review and release blocked orders while managing credit risk.
  • Work closely with Sales, Customer Service, and other internal teams to resolve issues related to orders, deliveries, or billing.
  • Support smooth order processing by setting appropriate credit parameters.

Customer & Team Collaboration

  • Build positive working relationships with both internal teams and external customers.
  • Communicate professionally and clearly at all times.
  • Contribute proactively to team and company goals.

Qualifications & Skills

  • 3 – 5 years of experience in a similar credit, collections, or AR role (B2B preferred).
  • Strong communication and organizational skills.
  • Comfortable working with Excel and Office 365 (intermediate level).
  • Bilingual English/French is an asset.
  • Experience with AS400, Sidetrade, or customer payment portals (e.g., Ariba, Retail Link) is an asset.

Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future! 

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

What Bunzl employees say

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About Bunzl

Sourced by ZipRecruiter

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

London, England, UK

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