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Chargeback Jobs (NOW HIRING)

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN · On-site

$52K - $70K/yr

General Summary The Sr. Chargeback Coordinator has primary responsibility for chargeback processing and reviewing of claims to determine if proper credit was given or denied. This position is also ...

Topstep

Manager, Chargeback Recovery

Chicago, IL · On-site

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback representment and recovery operations - managing the chargeback queue, leading the operations team ...

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN

$52K - $70K/yr

General Summary The Sr. Chargeback Coordinator has primary responsibility for chargeback processing and reviewing of claims to determine if proper credit was given or denied. This position is also ...

Topstep

Manager Chargeback Recovery

Omaha, NE · On-site

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback representment and recovery operations - managing the chargeback queue, leading the operations team ...

Topstep

Manager Chargeback Recovery

Omaha, NE · On-site +1

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback representment and recovery operations - managing the chargeback queue, leading the operations team ...

Topstep

Manager, Chargeback Recovery

Chicago, IL · On-site +1

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback representment and recovery operations - managing the chargeback queue, leading the operations team ...

Luminoustec LLC

Chargeback Associate

Milwaukee, WI

$18.75 - $24.25/hr

One of our Client is hiring 3 Chargeback Associates for a short term assignment. Successful candidate will have to: * pass detailed background check for which they will need to produce their ...

Luminoustec LLC

Chargeback Associate

Milwaukee, WI · On-site

$18.75 - $24.25/hr

One of our Client is hiring 3 Chargeback Associates for a short term assignment. Successful candidate will have to: * pass detailed background check for which they will need to produce their ...

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How much do chargeback jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for chargeback in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a Chargeback job?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the common challenges faced in a Chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

What are the key skills and qualifications needed to thrive in the Chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

More about Chargeback jobs
What cities are hiring for Chargeback jobs? Cities with the most Chargeback job openings:
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Chargeback jobs near you
Infographic showing various Chargeback job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.
Chargeback Analyst - Nutrition - Columbus, OH

Chargeback Analyst - Nutrition - Columbus, OH

Abbott

Columbus, OH • On-site

Full-time

Medical, Retirement

Re-posted 8 days ago

Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

157th of 528 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Chargeback Analyst
About Abbott
Our nutrition business develops science-based nutritional products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands - including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna®- to help get the nutrients they need to live their healthiest lives.
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
This position works out of our Columbus, OH location in the Nutrition Division.
This position will support the Chargeback and Sales Tracings operations for the Therapeutic Nutrition and Pediatric Nutrition business units for Abbot Nutrition (AN). The Chargeback Analyst accurately and timely processes sales data received from distributors which is used broadly across the organization for sales reporting and monitoring market trends. The candidate must demonstrate broad business acumen and strategic thinking as it relates to contracting, financial, customer types and market concepts. Through the Chargeback process, the Analysts support overall market segment business objectives.
The Chargeback Analyst performs research, initiates end user account set up requests, verifies price eligibility and establishes data cross references to ensure the accurate flow of data with our distributor partners. The Analyst analyzes and processes data for paying Chargeback rebates and posting sales tracings. They independently identify and communicate Chargeback/Tracings variances or discrepancy issues with their distributor accounts and collaborate with Accounts Receivable and Sales Analysis to assist in data resolution efforts.
This role collaborates with many other areas such as the Commercial Operations Contracting Teams, Supply Chain, Customer Service Organization, IT and the Field Sales Force to ensure ongoing systems functionality and price integrity in the marketplace. They perform core job functions independently and add subject matter expertise through participation in collaborative cross functional project initiatives and teams. They lead customer calls with their distributor partners to verify and validate information.
WHAT YOU'LL DO
  • Processes and consistently analyzes Chargeback/Tracing data and monitors timeliness and accuracy, including end-user and distributor pricing and completeness verification.
  • Responsible for complex accounts, business processes and resolving system issues.
  • Builds solid relationships with distributor base and can overcome challenges through partnerships and in-depth understanding of customer capabilities and industry standards.
  • Oversees distributors with up-front deductions and actively evaluate and reconcile Account Receivable disputes.
  • Generates and maintains sales/metrics reports, forecasts, and models and presents findings and recommendations to leadership.
  • Able to run and create queries in Power BI to support analysis and projects.
  • Interacts with and recognizes/considers the impact of process/system/account changes to other AN departments.
  • Interprets customer issues and presents findings and recommendations to leadership.
  • Leads departmental training initiatives.
  • Proactively collaborates with customers, CSO, and Commercial Operations on product/pricing/membership loads to ensure accuracy and monitor pull through.
  • Advises and provides education to customers and Field Sales Force on electronic capabilities (EDI & e-Abbott), new distributor setup and ensures in-depth understanding and resolution of issues.
  • Actively participates on cross-functional teams within Commercial Operations on process improvement initiatives and making recommendations for solutions.
  • Timely monitors and responds to customer and Field Sales inquiries
  • Actively participates in system User Acceptance Testing (UAT) and provides constructive feedback to support continued system improvement
  • Demonstrates end-user contract and distributor agreement understanding

EDUCATION AND EXPERIENCE, YOU'LL BRING
Required:
  • Bachelor's Degree and 4+ years of experience or 8 years relevant experience.

Preferred:
  • Serves as a source of guidance and direction for others.
  • Demonstrates strong analytical and strategic thinking skills and the ability to breakdown complex issues into workable solutions.
  • Has a solid understanding of Billback/Tracings and market concepts, and has applied them practically, and with effectiveness.
  • Flexibility in shifting priorities due to changing environment and ability to work in a team environment are essential in this role; ability to multitask is required as business demands.
  • Advanced user of Microsoft Office (Excel, Word and PowerPoint) is required.
  • Strong work ethic, self-motivated, and attention to detail is critical.
  • Ability to quickly learn, understand, and effectively navigate business systems; SAP experience preferred.

Mics:
  • This is an onsite role - this is not a remote role/opportunity.
  • Sponsorship: we will not provide sponsorship of any kind for this role (including OPT).
  • Relocation assistance is not offered for this role.

Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$61,300.00 - $122,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Support & Administration
DIVISION:
ANPD Nutrition Products
LOCATION:
United States > Columbus : RP02
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 5 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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