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Chargeback Jobs (NOW HIRING)

Morris & Dickson

Chargeback Specialist

Shreveport, LA · On-site

Chargeback Specialist Morris & Dickson is a leading pharmaceutical distribution company dedicated to serving independent pharmacies with reliability, integrity, and innovation. With over 180 years of ...

Rainbow Stores

Chargeback Analyst

Brooklyn, NY · On-site

$21 - $25/hr

Credit Card Chargeback Analyst Founded in 1935, Rainbow USA Inc. is a women's and children's specialty retailer based in Brooklyn, N.Y. with over 800+ locations throughout the U.S. and Caribbean. Our ...

IGT

Chargeback Analyst - Las Vegas, NV

Las Vegas, NV · On-site

Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations by researching, processing, and resolving chargebacks, retrieval requests, and account inquiries.

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN · On-site

$52K - $70K/yr

General Summary The Sr. Chargeback Coordinator has primary responsibility for chargeback processing and reviewing of claims to determine if proper credit was given or denied. This position is also ...

Topstep

Manager Chargeback Recovery

Omaha, NE · On-site +1

$100K - $107K/yr

Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback representment and recovery operations - managing the chargeback queue, leading the operations team ...

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How much do chargeback jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for chargeback in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a chargeback?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the common challenges faced in a chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

More about Chargeback jobs
What cities are hiring for Chargeback jobs? Cities with the most Chargeback job openings:
What are the most commonly searched types of Chargeback jobs? The most popular types of Chargeback jobs are:
What states have the most Chargeback jobs? States with the most job openings for Chargeback jobs include:
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Chargeback jobs near you
Infographic showing various Chargeback job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.

Chargeback Specialist

Morris & Dickson

Shreveport, LA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Chargeback Specialist

Morris & Dickson is a leading pharmaceutical distribution company dedicated to serving independent pharmacies with reliability, integrity, and innovation. With over 180 years of experience, we take pride in delivering life-saving medications while upholding the highest compliance and safety standards. Join a dynamic team where your work directly impacts public health and safety.

Role Overview

As a Chargeback Specialist, you'll be the go-to expert for maintaining accurate contract pricing and managing chargebacks. This role is all about precision, organization, and collaboration. You'll work closely with manufacturers, GPOs, and internal teams to ensure customers receive the correct pricing every time.

If you thrive on details, love staying organized, and have a knack for working with data, this is your chance to build a strong foundation in pricing operations and analytics. You don't need to be an Excel wizard yet, but you should have solid skills and a genuine interest in learning more. We'll help you grow!

What You'll Do
  • Maintain and update contract pricing, customer eligibility, renewals, and terminations
  • Spot and resolve pricing or data discrepancies before they become issues
  • Collaborate with manufacturers, internal teams, and GPOs for accurate updates
  • Manage a high volume of chargeback lines with speed and accuracy
  • Build and maintain strong relationships with external partners
  • Analyze data using Excel and other tools
  • Cross-train on departmental functions and contribute to process improvements
What Success Looks Like
  • You consistently deliver reliable, high-quality work
  • You meet or exceed expectations on key performance goals or metrics
  • You collaborate well with others and build strong working relationships
  • You identify and solve problems with a proactive mindset
  • You embody M&D's values in how you show up and support the team
What You'll Need to Succeed
  • Basic proficiency in Excel or Google Sheets (advanced skills a plus)
  • Experience in accounting, auditing or data analysis is helpful but not required
  • College degree preferred, ideally in Finance, Accounting, or a related field
Desired Attributes
  • Strong attention to detail and organizational skills
  • Ability to manage multiple priorities and communicate clearly
  • A proactive, team-oriented mindset and eagerness to learn
  • Clear communication skills and a collaborative mindset
  • Ability to follow structured processes and adapt to change

Comprehensive Benefits

Medical, Dental, and Vision Insurance, HRA, HSA, and FSA reimbursement accounts, Basic & Voluntary Life Insurance, Short & Long-term Disability Insurance, Paid Time Off, Paid Holidays, Fitness Program Reimbursement, Employee Assistance Program and 401K Savings Plan with a company match

At Morris & Dickson, we are committed to empowering our employees by equipping them with the necessary tools, autonomy, and flexibility to succeed. We foster a collaborative environment where every voice is valued, and each contribution is recognized. Together, we play a vital role in supporting the essential operations of independent pharmacies nationwide.

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