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Chargeback Jobs in Ohio (NOW HIRING)

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Candidates with direct experience keying chargebacks, applying Mastercard rules, working with Reg E, and supporting transaction investigations will be especially strong fits. Key Requirements * We ...

Billing Specialist

Dublin, OH · On-site

$18.50 - $25/hr

Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback's, processing vendor invoices, developing and ...

Billing Specialist

Dublin, OH · On-site

$18.50 - $25/hr

Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback's, processing vendor invoices, developing and ...

Dispute chargeback. * Communicate with third-party vendors to solve problems. * Work across multiple teams to improve the player experience. * Troubleshoot any technical issues and collaborate with ...

Own trade spend, deductions, chargebacks, allowances, and credits * Build reporting to quantify customer-related spend * Analyze trends and drive root-cause resolution * Lead AR functions: cash ...

Actively monitor major retail customer portals for compliance infractions, chargebacks, and deductions related to on-time delivery (OTD) and shipping performance. * Investigate: Audit and research ...

Sales Administrator

Cincinnati, OH · On-site

$18 - $20/hr

Prepare sales administrative paperwork using SFA-TDP and ADP operating system, including chargebacks. * Update catalogs and other selling tools with manufacturer updates and insure these are ...

National Accounts Clerk

Delphos, OH · On-site

$16.50 - $21.25/hr

Enter National Account Billing (NAB) credits and chargebacks into K&M Point of Sale system; accurately offsetting A/R invoices. * Enter accounts payable data in K&M Point of Sales system for ...

National Accounts Clerk

Delphos, OH · On-site

$16.50 - $21.25/hr

Enter National Account Billing (NAB) credits and chargebacks into K&M Point of Sale system; accurately offsetting A/R invoices. * Enter accounts payable data in K&M Point of Sales system for ...

Sales Administrator

Cincinnati, OH · On-site

$18 - $20/hr

Prepare sales administrative paperwork using SFA-TDP and ADP operating system, including chargebacks. * Update catalogs and other selling tools with manufacturer updates and insure these are ...

Prepare sales administrative paperwork using SFA-TDP and ADP operating system, including chargebacks. * Update catalogs and other selling tools with manufacturer updates and insure these are ...

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Chargeback information

What is a chargeback?

A Chargeback job typically involves reviewing and processing disputed transactions on behalf of a company, usually in the financial, banking, or e-commerce sectors. Chargeback specialists investigate claims from customers who request refunds due to fraud, billing errors, or dissatisfaction. They analyze transaction details, gather evidence, and communicate with payment processors or banks to resolve disputes. The role requires strong attention to detail, knowledge of payment processing systems, and compliance with financial regulations. Effective dispute resolution helps minimize financial losses and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive in the chargeback position, and why are they important?

To thrive in a Chargeback role, you need strong analytical skills, attention to detail, and knowledge of payment processing or financial operations, typically supported by experience in banking or e-commerce environments. Familiarity with chargeback management platforms, dispute resolution systems, and payment network regulations (such as Visa and Mastercard rules) is often required. Excellent communication, problem-solving, and organizational skills help you stand out by ensuring effective collaboration with merchants, banks, and customers. These skills are essential for accurately assessing disputes, minimizing financial losses, and maintaining positive professional relationships.

What are the common challenges faced in a chargeback role, and how are they handled?

One common challenge in a Chargeback position is managing a high volume of complex dispute cases within tight deadlines, which requires strong organization and prioritization skills. You may also need to interpret ambiguous documentation and apply evolving payment network rules to resolve claims accurately. Successful chargeback specialists work closely with internal teams such as fraud prevention and customer service, as well as external partners like banks and payment processors, to gather evidence and reach fair outcomes. Over time, this experience can open doors to advanced roles in risk management, compliance, or financial operations.

How to become a chargeback analyst?

To become a chargeback analyst, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, knowledge of payment processing systems, and familiarity with dispute management tools. Gaining experience in fraud prevention, customer service, or financial analysis can also improve job prospects.

What are the most commonly searched types of Chargeback jobs in Ohio?

The most popular types of Chargeback jobs in Ohio are:

What job categories do people searching Chargeback jobs in Ohio look for?

The top searched job categories for Chargeback jobs in Ohio are:

What cities in Ohio are hiring for Chargeback jobs?

Cities in Ohio with the most Chargeback job openings:

Infographic showing various Chargeback job openings in Ohio as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 74% Physical, 7% Hybrid, and 19% Remote job distribution.

Chargeback Submissions Analyst

Cleveland, OH • On-site


Applied Industrial Technologies
Construction Materials Wholesalers • 5 - 10K employees

6.8

Company rating: 6.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

270th of 425 rated retail wholesalers

Recommended by parents

Respectful managers


Full-time

Posted 21 days ago


Job description

This position is responsible for analyzing, reconciling, and reporting chargeback activity across customer, supplier, and internal data as part of the Marketing/Sales division. Chargebacks are claims submitted by AIT for the difference between the replacement cost of a part and the agreed-upon price negotiated by the Sales team and supplier. The role supports accurate claim resolution, compliance with internal controls, and timely reporting in alignment with the company's business objectives and strategic direction.
Scope of Responsibility
  • Manage the chargeback claims process, including outgoing and returned submission claims, to ensure timely processing and completion.
  • Research and respond to questions regarding chargeback submissions to support accurate and timely resolution.
  • Reconcile chargeback amounts within a process-driven SAP/Vistex environment and analyze discrepancies using supplier agreements, customer pricing, sales data, invoices, and related records.
  • Collaborate with field and corporate associates to investigate chargeback discrepancies, determine appropriate resolutions, monitor open issues, and ensure compliance with company chargeback policies.
  • Partner with Finance to support financial accounting requirements, including SOX audit standards and internal controls.
  • Monitor debit and credit activity related to chargebacks and other product management programs.
  • Collaborate with suppliers to develop, implement, and maintain best-practice claim processes.
  • Develop and maintain metrics to measure supplier response, acceptance, and resolution of chargeback submissions, and prepare monthly management reports.
  • Assist with creating and updating chargeback agreements, procedures, and best-practice claim processes as needed.
  • Actively participate in continuous improvement initiatives for chargeback processes.
  • Perform other job-related duties as assigned or directed.

Qualifications
  • Bachelor's degree preferred; High School diploma or GED Required
  • 3+ years of related experience preferred.
  • Process-driven approach with strong analytical and problem-solving skills.
  • Advanced proficiency in Microsoft Excel.
  • Strong organization and time-management skills, with the ability to work independently and in a team environment.
  • Strong written and verbal communication skills.
  • SAP OTC (Order to Cash), Vistex Modules, and Power BI experience preferred

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.


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