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Chargeback Manager Jobs in Ohio (NOW HIRING)

KURV

Compliance Specialist

Cleveland, OH · On-site

Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...

KURV

Compliance Specialist

Cleveland, OH · On-site

Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...

Collabera

Billing Specialist

Dublin, OH · On-site

$18.50 - $25/hr

... Services and Vendor Management Programs. Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback ...

Collabera

Billing Specialist

Dublin, OH · On-site

$18.50 - $25/hr

... Services and Vendor Management Programs. Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback ...

Wild Republic

Trade Spend Supervisor

Independence, OH · On-site

Own trade spend, deductions, chargebacks, allowances, and credits * Build reporting to quantify ... Strong trade spend analysis and deduction management * Proven ability to improve recovery outcomes

American Homes 4 Rent

Resident Manager

Mason, OH · On-site

$63K - $70K/yr

Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...

Amh

Resident Manager

Mason, OH

$63K - $70K/yr

Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...

Jack Entertainment

Payment & Fraud Analyst

Cleveland, OH · On-site

$55K/yr

Experience in fraud prevention, payment processing, chargeback disputes, or financial risk management preferred. * Excellent problem-solving, critical thinking, organizational, and time management ...

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Chargeback Manager information

See Ohio salary details

$35.7K

$70.9K

$107K

How much do chargeback manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for chargeback manager in Ohio is $70,932.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $83,200.00 per year, depending on experience, location, and employer.

What does a chargeback manager do?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What is a chargeback manager?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What skills and qualifications are needed to be a chargeback manager?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What are the most commonly searched types of Chargeback jobs in Ohio? The most popular types of Chargeback jobs in Ohio are:
What are popular job titles related to Chargeback Manager jobs in Ohio? For Chargeback Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Chargeback Manager jobs in Ohio look for? The top searched job categories for Chargeback Manager jobs in Ohio are:
Chargeback Manager jobs near you
Infographic showing various Chargeback Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $70,932 per year, or $34.1 per hour.

Chargeback Submissions Analyst

Applied Industrial Technologies

Cleveland, OH • On-site

Full-time

Posted 3 days ago

New

Applied Industrial Technologies rating

6.8

Company rating: 6.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

264th of 415 rated retail wholesalers

Job description

This position is responsible for analyzing, reconciling, and reporting chargeback activity across customer, supplier, and internal data as part of the Marketing/Sales division. Chargebacks are claims submitted by AIT for the difference between the replacement cost of a part and the agreed-upon price negotiated by the Sales team and supplier. The role supports accurate claim resolution, compliance with internal controls, and timely reporting in alignment with the company's business objectives and strategic direction.
Scope of Responsibility
  • Manage the chargeback claims process, including outgoing and returned submission claims, to ensure timely processing and completion.
  • Research and respond to questions regarding chargeback submissions to support accurate and timely resolution.
  • Reconcile chargeback amounts within a process-driven SAP/Vistex environment and analyze discrepancies using supplier agreements, customer pricing, sales data, invoices, and related records.
  • Collaborate with field and corporate associates to investigate chargeback discrepancies, determine appropriate resolutions, monitor open issues, and ensure compliance with company chargeback policies.
  • Partner with Finance to support financial accounting requirements, including SOX audit standards and internal controls.
  • Monitor debit and credit activity related to chargebacks and other product management programs.
  • Collaborate with suppliers to develop, implement, and maintain best-practice claim processes.
  • Develop and maintain metrics to measure supplier response, acceptance, and resolution of chargeback submissions, and prepare monthly management reports.
  • Assist with creating and updating chargeback agreements, procedures, and best-practice claim processes as needed.
  • Actively participate in continuous improvement initiatives for chargeback processes.
  • Perform other job-related duties as assigned or directed.

Qualifications
  • Bachelor's degree preferred; High School diploma or GED Required
  • 3+ years of related experience preferred.
  • Process-driven approach with strong analytical and problem-solving skills.
  • Advanced proficiency in Microsoft Excel.
  • Strong organization and time-management skills, with the ability to work independently and in a team environment.
  • Strong written and verbal communication skills.
  • SAP OTC (Order to Cash), Vistex Modules, and Power BI experience preferred

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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