Manage the chargeback claims process, including outgoing and returned submission claims, to ensure timely processing and completion. * Research and respond to questions regarding chargeback ...
Manage the chargeback claims process, including outgoing and returned submission claims, to ensure timely processing and completion. * Research and respond to questions regarding chargeback ...
Compliance Specialist
Cleveland, OH · On-site
Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...
Compliance Specialist
Cleveland, OH · On-site
Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...
Compliance Specialist
Cleveland, OH · On-site
Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...
Compliance Specialist
Cleveland, OH · On-site
Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...
Compliance Specialist
Cleveland, OH · On-site
Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...
Compliance Specialist
Cleveland, OH · On-site
Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...
Senior Manager Digital, Scam & Mule Fraud
Mason, OH · On-site +1
$148K - $180K/yr
Develop chargeback management strategies for card issuing and travel-related businesses. * Documentation & Compliance * Create and approve risk assessments for new product launches and enhancements.
Senior Manager Digital, Scam & Mule Fraud
Mason, OH · On-site +1
$148K - $180K/yr
Develop chargeback management strategies for card issuing and travel-related businesses. * Documentation & Compliance * Create and approve risk assessments for new product launches and enhancements.
Senior Manager Digital, Scam & Mule Fraud
Cleveland, OH · On-site +1
$148K - $180K/yr
Develop chargeback management strategies for card issuing and travel-related businesses. * Documentation & Compliance * Create and approve risk assessments for new product launches and enhancements.
Senior Manager Digital, Scam & Mule Fraud
Cleveland, OH · On-site +1
$148K - $180K/yr
Develop chargeback management strategies for card issuing and travel-related businesses. * Documentation & Compliance * Create and approve risk assessments for new product launches and enhancements.
Senior Manager Digital, Scam & Mule Fraud
Cleveland, OH · On-site +1
$148K - $180K/yr
Develop chargeback management strategies for card issuing and travel-related businesses. * Documentation & Compliance * Create and approve risk assessments for new product launches and enhancements.
Senior Manager Digital, Scam & Mule Fraud
Cleveland, OH · On-site +1
$148K - $180K/yr
Develop chargeback management strategies for card issuing and travel-related businesses. * Documentation & Compliance * Create and approve risk assessments for new product launches and enhancements.
Compliance Specialist
Cleveland, OH · On-site
Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...
Compliance Specialist
Cleveland, OH · On-site
Experience with chargeback management platforms and fraud monitoring tools * Experience interacting directly with card brands or sponsor banks * Knowledge of merchant vertical risk profiles and ...
Senior Manager Digital, Scam & Mule Fraud
Mason, OH · On-site +1
$148K - $180K/yr
Develop chargeback management strategies for card issuing and travel-related businesses. * Documentation & Compliance * Create and approve risk assessments for new product launches and enhancements.
Senior Manager Digital, Scam & Mule Fraud
Mason, OH · On-site +1
$148K - $180K/yr
Develop chargeback management strategies for card issuing and travel-related businesses. * Documentation & Compliance * Create and approve risk assessments for new product launches and enhancements.
Billing Specialist
$18.50 - $25/hr
... Services and Vendor Management Programs. Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback ...
Billing Specialist
$18.50 - $25/hr
... Services and Vendor Management Programs. Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback ...
Billing Specialist
Dublin, OH · On-site
$18.50 - $25/hr
... Services and Vendor Management Programs. Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback ...
Billing Specialist
Dublin, OH · On-site
$18.50 - $25/hr
... Services and Vendor Management Programs. Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback ...
Trade Spend Supervisor
Independence, OH · On-site
Own trade spend, deductions, chargebacks, allowances, and credits * Build reporting to quantify ... Strong trade spend analysis and deduction management * Proven ability to improve recovery outcomes
Trade Spend Supervisor
Independence, OH · On-site
Own trade spend, deductions, chargebacks, allowances, and credits * Build reporting to quantify ... Strong trade spend analysis and deduction management * Proven ability to improve recovery outcomes
Administrative Assistant (TUC-Licensing)
Northridge, OH · On-site
$17 - $22.75/hr
... Manager. Monitors status of potential, current, open contracts and closing contracts; reconciles, prepares chargebacks, initiate deposit refunds and check requests; creates monthly and quarterly ...
Administrative Assistant (TUC-Licensing)
Northridge, OH · On-site
$17 - $22.75/hr
... Manager. Monitors status of potential, current, open contracts and closing contracts; reconciles, prepares chargebacks, initiate deposit refunds and check requests; creates monthly and quarterly ...
Resident Manager
Mason, OH · On-site
$63K - $70K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Resident Manager
Mason, OH · On-site
$63K - $70K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Experience in fraud prevention, payment processing, chargeback disputes, or financial risk management preferred. * Excellent problem-solving, critical thinking, organizational, and time management ...
Quick apply
Experience in fraud prevention, payment processing, chargeback disputes, or financial risk management preferred. * Excellent problem-solving, critical thinking, organizational, and time management ...
As a Manager, Strategy, Growth, and Transformation on the M&A team, you will be a key member ... rebate and chargeback data, inventory, pipeline, and customer/channel data) to develop and test ...
As a Manager, Strategy, Growth, and Transformation on the M&A team, you will be a key member ... rebate and chargeback data, inventory, pipeline, and customer/channel data) to develop and test ...
Resident Manager
Mason, OH · On-site
$63K - $70K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Resident Manager
Mason, OH · On-site
$63K - $70K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Payment & Fraud Analyst
Cleveland, OH · On-site
$55K/yr
Experience in fraud prevention, payment processing, chargeback disputes, or financial risk management preferred. * Excellent problem-solving, critical thinking, organizational, and time management ...
Payment & Fraud Analyst
Cleveland, OH · On-site
$55K/yr
Experience in fraud prevention, payment processing, chargeback disputes, or financial risk management preferred. * Excellent problem-solving, critical thinking, organizational, and time management ...
Finance Manager - New Cars
Cincinnati, OH · On-site
$120K - $200K/yr
Analyze chargebacks for accuracy. * Train sales staff on new programs and products. * Maintain ... Self-motivated with time-management skills. * Minimum two years' automotive experience. * Valid ...
Finance Manager - New Cars
Cincinnati, OH · On-site
$120K - $200K/yr
Analyze chargebacks for accuracy. * Train sales staff on new programs and products. * Maintain ... Self-motivated with time-management skills. * Minimum two years' automotive experience. * Valid ...
Finance Manager - New Cars
Cincinnati, OH · On-site
$120K - $200K/yr
In the role of Finance Manager, you will provide financing, insurance, and automotive finance ... Analyze chargebacks for accuracy. * Train sales staff on new programs and products. * Maintain ...
Quick apply
Finance Manager - New Cars
Cincinnati, OH · On-site
$120K - $200K/yr
In the role of Finance Manager, you will provide financing, insurance, and automotive finance ... Analyze chargebacks for accuracy. * Train sales staff on new programs and products. * Maintain ...
Chargeback Manager information
See Ohio salary details
$35.7K - $42.1K
4% of jobs
$42.1K - $48.6K
8% of jobs
$48.6K - $55.1K
9% of jobs
$56.4K is the 25th percentile. Wages below this are outliers.
$55.1K - $61.6K
15% of jobs
The median wage is $67.4K / yr.
$61.6K - $68.1K
15% of jobs
$68.1K - $74.5K
14% of jobs
$80K is the 75th percentile. Wages above this are outliers.
$74.5K - $81K
12% of jobs
$81K - $87.5K
8% of jobs
$87.5K - $94K
6% of jobs
$94K - $100.5K
5% of jobs
$100.5K - $107K
3% of jobs
$35.7K
$70.9K
$107K
How much do chargeback manager jobs pay per year?
What does a chargeback manager do?
As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.
What is a chargeback manager?
A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.
What skills and qualifications are needed to be a chargeback manager?
To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

Full-time
Posted 4 days ago
Applied Industrial Technologies rating
6.8
Based on 56 frontline employees who took The Breakroom Quiz
264th of 415 rated retail wholesalers
Job description
Scope of Responsibility
- Manage the chargeback claims process, including outgoing and returned submission claims, to ensure timely processing and completion.
- Research and respond to questions regarding chargeback submissions to support accurate and timely resolution.
- Reconcile chargeback amounts within a process-driven SAP/Vistex environment and analyze discrepancies using supplier agreements, customer pricing, sales data, invoices, and related records.
- Collaborate with field and corporate associates to investigate chargeback discrepancies, determine appropriate resolutions, monitor open issues, and ensure compliance with company chargeback policies.
- Partner with Finance to support financial accounting requirements, including SOX audit standards and internal controls.
- Monitor debit and credit activity related to chargebacks and other product management programs.
- Collaborate with suppliers to develop, implement, and maintain best-practice claim processes.
- Develop and maintain metrics to measure supplier response, acceptance, and resolution of chargeback submissions, and prepare monthly management reports.
- Assist with creating and updating chargeback agreements, procedures, and best-practice claim processes as needed.
- Actively participate in continuous improvement initiatives for chargeback processes.
- Perform other job-related duties as assigned or directed.
Qualifications
- Bachelor's degree preferred; High School diploma or GED Required
- 3+ years of related experience preferred.
- Process-driven approach with strong analytical and problem-solving skills.
- Advanced proficiency in Microsoft Excel.
- Strong organization and time-management skills, with the ability to work independently and in a team environment.
- Strong written and verbal communication skills.
- SAP OTC (Order to Cash), Vistex Modules, and Power BI experience preferred
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
What Applied Industrial Technologies employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom