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Chargeback Manager Jobs (NOW HIRING)

Globalchannelmanagement

Chargeback Analyst

Draper, UT · On-site

$26 - $27/hr

Experience with Salesforce and Zendesk (CRM/case management systems used by the team) * Strong data ... Chargeback/dispute experience on the Issuing side (in addition to Merchant Dispute) * Experience ...

MM International

Chargeback Analyst

Draper, UT · On-site

$27/hr

Payment Card Risk Management * Salesforce, Zendesk, QuickBase * Excel, Google Sheets, Smart Sheets * Customer Service & Investigation Requirements: * 2+ years of chargeback/payment card risk ...

Johnson and Johnson

Chargeback Analyst ECM

Raritan, NJ · On-site

Contract Administration and Management Job Category: Professional All Job Posting Locations ... The Chargeback Analyst will be responsible for managing the Chargebacks process for key Medical ...

New

BCI Brands

Wholesale Chargeback Analyst

New York, NY · On-site

This role is responsible for managing and disputing retailer chargebacks, ensuring compliance with vendor requirements, and supporting timely collections. The ideal candidate will bring at least two ...

BCI Brands

Wholesale Chargeback Analyst

New York, NY · On-site

This role is responsible for managing and disputing retailer chargebacks, ensuring compliance with vendor requirements, and supporting timely collections. The ideal candidate will bring at least two ...

BCI Brands

Wholesale Chargeback Analyst

New York, NY · On-site

This role is responsible for managing and disputing retailer chargebacks, ensuring compliance with vendor requirements, and supporting timely collections. The ideal candidate will bring at least two ...

Coloplast

Chargeback Analyst

Minneapolis, MN · On-site

$51K - $75K/yr

The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships ...

Jj

Chargeback Analyst ECM

Raritan, NJ

Contract Administration and Management Job Category: Professional All Job Posting Locations ... The Chargeback Analyst will be responsible for managing the Chargebacks process for key Medical ...

New

Coloplast

Chargeback Analyst

Minneapolis, MN · On-site

$51K - $75K/yr

The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships ...

Berkeley Research Group

Analyst, Chargeback

$115K - $130K/yr

We are seeking a Chargeback Analyst to join our Payment Operations team. This role plays a critical ... Strong technical writing skills and process management experience. * Detail-oriented with a ...

Comfort Medical

Chargeback Analyst

Minneapolis, MN

$51K - $75K/yr

The Chargeback Analyst is responsible for managing indirect sales submissions process (chargebacks/tracings) for key Coloplast distributors, developing key internal and external partnerships ...

Thinkbrg

Analyst, Chargeback

$115K - $130K/yr

We are seeking a Chargeback Analyst to join our Payment Operationsteam. This roleplaysa ... Strong technical writing skills and process management experience. * Detail-oriented with a ...

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Chargeback Manager information

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$37.5K

$74.6K

$112.5K

How much do chargeback manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for chargeback manager in the United States is $74,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a chargeback manager?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What does a chargeback manager do?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What skills and qualifications are needed to be a chargeback manager?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

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Chargeback Manager jobs near you
Infographic showing various Chargeback Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $74,611 per year, or $35.9 per hour.

CHARGEBACK SPECIALIST

North Wales, PA • On-site

Integrated Resources
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Integrated Resourcesexternal

Other

Re-posted yesterday

Job description

Chargeback Specialist

Job Title: Chargeback Specialist

Location: North Wales, PA, 19454

Duration: 6+ months

Job Description

The Chargeback Processing Sr Specialist will be responsible for the timely review and validation of debit memos submitted for chargebacks through Revitas CARS with complete accuracy. The incumbent will also resolve chargeback errors, communicate with wholesalers on a daily basis and manage chargeback accounts resulting in more than $12B in annual chargebacks. Proper issuance of chargebacks allows for indirect sales data to reflect accurate data used for sales and customer incentives and profitability analysis.

Essential Duties & Responsibilities:

  • Analyze daily chargeback transactions to ensure chargebacks are accurately issued within 3-5 days in Revitas CARS system. Primary analyst responsible for researching and investigating chargeback errors to proactively mitigate systematic issues with accounts. Provide analysis of accounts for management review. 30%
  • Primary contact for customers, national account managers and inter-departmental areas (pricing, accounts receivable, government pricing, finance, returns, rebates, IT and EDI). Act as lead and expert in all aspects of Wholesaler accounts. Ability to identify issues with accounts that could lead to revenue leakage and notify management while providing potential solutions to resolve issues. 20%
  • Provide analytical review of indirect sales reporting to Client Account Managers, Branded Business Unit and Government Pricing team. Provide chargeback and indirect sales data for management review to ensure customers are not overpaid and customer performance is accurately reflected in reporting. 15%
  • Manage relationship with Wholesalers to identify, fix and resolve chargeback related issues. Responsible for scheduling and leading regularly scheduled Wholesaler conference calls to address issues and mitigate rejections to save time on the reprocessing of errors and minimize expensive rework for client and customers. 15%
  • Analyze customer deductions to determine if valid and work closely with the Accounts Receivable team to provide support to resolve chargeback deductions reconciliation issues. 15%
  • Primary contact for internal and external chargeback audits. All other projects and responsibilities as assigned 5%
Qualifications

Position Requirements: Education Required: High School Diploma or GED required Education Preferred Bachelor's Degree preferred Experience Required: 3+ years' experience in a corporate or pharmaceutical setting in functions such as Accounting, Finance, Customer Service, Marketing, Memberships/Chargebacks or performing analysis in a corporate environment. Equivalent combination of education and experience will be considered. Experience Preferred: Pharmaceutical industry experience Specialized or Technical Knowledge, License, Certifications needed: Proficient in Word, Excel, and familiarity with internet; experience with Revitas CARS preferred.

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About Integrated Resources

Sourced by ZipRecruiter

Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Edison, NJ, US

Year founded

1996

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