... chargeback processing, customer maintenance, deduction and dispute resolution, managing wholesaler relationships, and oversight. Within that scope of responsibility, the analyst is accountable for ...
... chargeback processing, customer maintenance, deduction and dispute resolution, managing wholesaler relationships, and oversight. Within that scope of responsibility, the analyst is accountable for ...
E-com Marketplace Specialist
Dyersburg, TN · On-site
$51K - $70K/yr
You will not only be responsible for managing high-volume POs, disputing chargebacks, and navigating annual vendor negotiations (AVN), but you will also take hands-on ownership of our brand's digital ...
E-com Marketplace Specialist
Dyersburg, TN · On-site
$51K - $70K/yr
You will not only be responsible for managing high-volume POs, disputing chargebacks, and navigating annual vendor negotiations (AVN), but you will also take hands-on ownership of our brand's digital ...
Work the Service Center Miscellaneous Report to identify potential opportunities and keep Service Center Non Credit/Chargebacks to a minimum. Manage and analyze Quote Reports (Canada, Puerto Rico ...
Work the Service Center Miscellaneous Report to identify potential opportunities and keep Service Center Non Credit/Chargebacks to a minimum. Manage and analyze Quote Reports (Canada, Puerto Rico ...
Inside Sales Account Manager
Nashville, TN · On-site
Work the Service Center Miscellaneous Report to identify potential opportunities and keep Service Center Non Credit/Chargebacks to a minimum. Manage and analyze Quote Reports (Canada, Puerto Rico ...
Inside Sales Account Manager
Nashville, TN · On-site
Work the Service Center Miscellaneous Report to identify potential opportunities and keep Service Center Non Credit/Chargebacks to a minimum. Manage and analyze Quote Reports (Canada, Puerto Rico ...
Work the Service Center Miscellaneous Report to identify potential opportunities and keep Service Center Non Credit/Chargebacks to a minimum. Manage and analyze Quote Reports (Canada, Puerto Rico ...
New
Work the Service Center Miscellaneous Report to identify potential opportunities and keep Service Center Non Credit/Chargebacks to a minimum. Manage and analyze Quote Reports (Canada, Puerto Rico ...
New
As a Manager, Strategy, Growth, and Transformation on the M&A team, you will be a key member ... rebate and chargeback data, inventory, pipeline, and customer/channel data) to develop and test ...
As a Manager, Strategy, Growth, and Transformation on the M&A team, you will be a key member ... rebate and chargeback data, inventory, pipeline, and customer/channel data) to develop and test ...
Resident Manager
Nashville, TN · On-site
$63K - $79K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Resident Manager
Nashville, TN · On-site
$63K - $79K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Resident Manager
Nashville, TN · On-site
$63K - $79K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Resident Manager
Nashville, TN · On-site
$63K - $79K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Cash Applications | Accounts Receivable Specialist
Memphis, TN · On-site
$21/hr
Prior experience in accounts receivable, cash applications, deductions management, or a related finance support function. * Working knowledge of deduction categories, chargeback processing, and ...
Quick apply
Cash Applications | Accounts Receivable Specialist
Memphis, TN · On-site
$21/hr
Prior experience in accounts receivable, cash applications, deductions management, or a related finance support function. * Working knowledge of deduction categories, chargeback processing, and ...
Accounts Receivable Manager
Franklin, TN · On-site
Review all chargebacks in an effective and timely manner * Maintain adequate records of sales tax exemption * Maintain and manage Group Commission process * Prepare weekly and monthly AR reports ...
Quick apply
Accounts Receivable Manager
Franklin, TN · On-site
Review all chargebacks in an effective and timely manner * Maintain adequate records of sales tax exemption * Maintain and manage Group Commission process * Prepare weekly and monthly AR reports ...
Distributor Accounts Receivable/Order Department Supervisor I or II
College Dale, TN · Hybrid
$68K - $90K/yr
Distributor Accounts Receivable & Order Management Supervisor I or II Join America's favorite ... Review and authorize high-level account transactions, including write-offs, chargebacks, and ...
Distributor Accounts Receivable/Order Department Supervisor I or II
College Dale, TN · Hybrid
$68K - $90K/yr
Distributor Accounts Receivable & Order Management Supervisor I or II Join America's favorite ... Review and authorize high-level account transactions, including write-offs, chargebacks, and ...
Accounts Receivable Specialist
Brentwood, TN · On-site
$19.25 - $25.25/hr
Manage all collection efforts on behalf of the company. For example, initiate collections via phone ... Respond to credit card company for chargebacks in a timely manner * Assist with cash application ...
Accounts Receivable Specialist
Brentwood, TN · On-site
$19.25 - $25.25/hr
Manage all collection efforts on behalf of the company. For example, initiate collections via phone ... Respond to credit card company for chargebacks in a timely manner * Assist with cash application ...
Accounts Receivable Specialist
Brentwood, TN · On-site
$19.25 - $25.25/hr
Manage all collection efforts on behalf of the company. For example, initiate collections via phone ... Respond to credit card company for chargebacks in a timely manner * Assist with cash application ...
Accounts Receivable Specialist
Brentwood, TN · On-site
$19.25 - $25.25/hr
Manage all collection efforts on behalf of the company. For example, initiate collections via phone ... Respond to credit card company for chargebacks in a timely manner * Assist with cash application ...
Monitor and help resolve chargebacks, returned payments, and payment declines * Process PSL ... Process contract amendments and manage the PSL transfer process end-to-end * Perform general ...
Monitor and help resolve chargebacks, returned payments, and payment declines * Process PSL ... Process contract amendments and manage the PSL transfer process end-to-end * Perform general ...
Distributor Accounts Receivable/Order Department Supervisor I or II
College Dale, TN · On-site
$68K - $90K/yr
Distributor Accounts Receivable & Order Management Supervisor I or II Join America's favorite ... Review and authorize high-level account transactions, including write-offs, chargebacks, and ...
Distributor Accounts Receivable/Order Department Supervisor I or II
College Dale, TN · On-site
$68K - $90K/yr
Distributor Accounts Receivable & Order Management Supervisor I or II Join America's favorite ... Review and authorize high-level account transactions, including write-offs, chargebacks, and ...
Store Manager
Clarksville, TN · On-site
$64K - $80K/yr
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Store Manager
Clarksville, TN · On-site
$64K - $80K/yr
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Monitor and help resolve chargebacks, returned payments, and payment declines * Process PSL ... Process contract amendments and manage the PSL transfer process end-to-end * Perform general ...
Monitor and help resolve chargebacks, returned payments, and payment declines * Process PSL ... Process contract amendments and manage the PSL transfer process end-to-end * Perform general ...
Operations/Service Manager II
Clarksville, TN · On-site
$21.50 - $28.65/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Operations/Service Manager II
Clarksville, TN · On-site
$21.50 - $28.65/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Operations/Service Manager II
Chattanooga, TN · On-site
$20 - $26.65/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Operations/Service Manager II
Chattanooga, TN · On-site
$20 - $26.65/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Store Manager
Clarksville, TN · On-site
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Store Manager
Clarksville, TN · On-site
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Chargeback Manager information
See Tennessee salary details
$34K - $40.2K
4% of jobs
$40.2K - $46.4K
8% of jobs
$46.4K - $52.6K
9% of jobs
$53.8K is the 25th percentile. Wages below this are outliers.
$52.6K - $58.8K
15% of jobs
The median wage is $64.3K / yr.
$58.8K - $65K
15% of jobs
$65K - $71.2K
14% of jobs
$76.4K is the 75th percentile. Wages above this are outliers.
$71.2K - $77.4K
12% of jobs
$77.4K - $83.5K
8% of jobs
$83.5K - $89.7K
6% of jobs
$89.7K - $95.9K
5% of jobs
$95.9K - $102.1K
3% of jobs
$34K
$67.7K
$102.1K
How much do chargeback manager jobs pay per year?
What does a chargeback manager do?
As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.
What is a chargeback manager?
A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.
What skills and qualifications are needed to be a chargeback manager?
To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

Job description
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
The Gross to Net Center of Excellence (G2N CoE) is part of Global Financial Solutions (GFS). The G2N COE consists of the Chargebacks, Membership, and Medicaid Rebates process areas. The G2N Organization has colleagues in two locations: Memphis, TN and San Jose, Costa Rica. These locations play an important role in the domestic revenue cycle because each year they process 16 million US wholesaler chargeback submissions totaling $4.5 billion in credits and Medicaid rebate claims totaling $1.1 billion.
The Gross to Net Analyst role is responsible for the day-to-day ownership of chargeback and membership related activities: chargeback processing, customer maintenance, deduction and dispute resolution, managing wholesaler relationships, and oversight. Within that scope of responsibility, the analyst is accountable for proactively identifying and communicating issues, determining the impact, and proposing resolutions. This role is critical in initiating process improvement recommendations, providing training, and proactively addressing and resolving inquiries from internal stakeholders and external customers. Strong analytical and interpersonal skills are essential for working with business partners, ensuring process efficiency, and delivering upon operational objectives. The analyst works closely with other GFS G2N colleagues to achieve department metrics and leads strategic projects as needed.
The position requires excellent problem-solving skills, management to results, organizational agility, customer service, and the ability to build strong relationships across the end to end process. The position will be based in Memphis
ROLE RESPONSIBILITIES
Ability to process a high volume of chargeback lines accurately and in accordance with Client policy. Capacity to create and maintain Client customer master data in compliance with Client standards. Aptitude for analysis of process issues. Must be able to research deductions and resolve claims from customers. Support escalations from internal and external stakeholders and quickly find common ground to solve the root issue. Maintain agreed metrics and goals. Ability to analyze and explain deviations from goal. Excellent customer service skills and the capability to quickly turnaround all customer, manager, and colleague inquires
Bachelor's degree required
3+ years of relevant functional accounting or finance experience
Proficiency in PC skills (MS Excel, Word, PowerPoint) required
Excellent oral and written communication skills with the ability to conduct meetings and present ideas to groups
Customer service oriented. Able to respond to a large volume of inquiries.
Detail oriented. Must be able to complete repetitive processing correctly every time.
Strong organizational skills required to coordinate with business partners both in and out of the organization
Ability to operate independently and remain focused through change or uncertainty
Feel free to forward my email to your friends/colleagues who might be available. We do offer a referral bonus!!
Thank you for your time and for consideration. I look forward to hearing from youÂ
Thanks!!
With Regards,
Shiva Kapoor
Technical RecruiterÂ
Direct: 732-429-1929
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About Integrated Resources
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Edison, NJ, US
Year founded
1996