... recurring chargebacks and necessary adjustments. • Utilize and update various software ... management, customer service and interpersonal skills. • Strong communication skills with the ...
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... recurring chargebacks and necessary adjustments. • Utilize and update various software ... management, customer service and interpersonal skills. • Strong communication skills with the ...
Quick apply
... recurring chargebacks and necessary adjustments. • Utilize and update various software ... management, customer service and interpersonal skills. • Strong communication skills with the ...
Memphis, TN · On-site
... chargeback processing, customer maintenance, deduction and dispute resolution, managing wholesaler relationships, and oversight. Within that scope of responsibility, the analyst is accountable for ...
Memphis, TN · On-site
... chargeback processing, customer maintenance, deduction and dispute resolution, managing wholesaler relationships, and oversight. Within that scope of responsibility, the analyst is accountable for ...
Chargeback recovery * Inbound defect rates * Support audits and documentation retention requirements. Qualifications * Bachelor's degree in Supply Chain Management or other related field required ...
Chargeback recovery * Inbound defect rates * Support audits and documentation retention requirements. Qualifications * Bachelor's degree in Supply Chain Management or other related field required ...
Chargeback recovery * Inbound defect rates * Support audits and documentation retention requirements. Qualifications * Bachelor's degree in Supply Chain Management or other related field required ...
Chargeback recovery * Inbound defect rates * Support audits and documentation retention requirements. Qualifications * Bachelor's degree in Supply Chain Management or other related field required ...
$23 - $25/hr
Set up and maintain escrow accounts and related recurring IC chargebacks in alignment with ... Ability to manage high volumes of emails, phone calls, and customer inquiries. * Strong ...
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$23 - $25/hr
Set up and maintain escrow accounts and related recurring IC chargebacks in alignment with ... Ability to manage high volumes of emails, phone calls, and customer inquiries. * Strong ...
Dyersburg, TN · On-site
$51K - $70K/yr
You will not only be responsible for managing high-volume POs, disputing chargebacks, and navigating annual vendor negotiations (AVN), but you will also take hands-on ownership of our brand's digital ...
Dyersburg, TN · On-site
$51K - $70K/yr
You will not only be responsible for managing high-volume POs, disputing chargebacks, and navigating annual vendor negotiations (AVN), but you will also take hands-on ownership of our brand's digital ...
Collierville, TN · On-site
$23 - $25/hr
Set up and maintain escrow accounts and related recurring IC chargebacks in alignment with ... Ability to manage high volumes of emails, phone calls, and customer inquiries. * Strong ...
Collierville, TN · On-site
$23 - $25/hr
Set up and maintain escrow accounts and related recurring IC chargebacks in alignment with ... Ability to manage high volumes of emails, phone calls, and customer inquiries. * Strong ...
As a Manager, Strategy, Growth, and Transformation on the M&A team, you will be a key member ... rebate and chargeback data, inventory, pipeline, and customer/channel data) to develop and test ...
As a Manager, Strategy, Growth, and Transformation on the M&A team, you will be a key member ... rebate and chargeback data, inventory, pipeline, and customer/channel data) to develop and test ...
Nashville, TN · On-site
$63K - $79K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Nashville, TN · On-site
$63K - $79K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
$63K - $79K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
$63K - $79K/yr
Are you passionate about real estate and property management? We're seeking a dedicated Resident ... Conduct move-out reconciliation, assess damages, and determine resident chargebacks in accordance ...
Collierville, TN · On-site
$24/hr
... chargeback activity to confirm settlement information is complete and accurate before release. • Establish and manage escrow profiles, recurring deductions, and related account settings for ...
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Collierville, TN · On-site
$24/hr
... chargeback activity to confirm settlement information is complete and accurate before release. • Establish and manage escrow profiles, recurring deductions, and related account settings for ...
Memphis, TN · On-site
$100K/yr
Investigate warehouse‐related chargebacks, coordinate corrective actions, and implement process ... Strong background in managing 3PLs, transportation networks, and order management systems.
Memphis, TN · On-site
$100K/yr
Investigate warehouse‐related chargebacks, coordinate corrective actions, and implement process ... Strong background in managing 3PLs, transportation networks, and order management systems.
Franklin, TN · On-site
Review all chargebacks in an effective and timely manner * Maintain adequate records of sales tax exemption * Maintain and manage Group Commission process * Prepare weekly and monthly AR reports ...
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Franklin, TN · On-site
Review all chargebacks in an effective and timely manner * Maintain adequate records of sales tax exemption * Maintain and manage Group Commission process * Prepare weekly and monthly AR reports ...
Brentwood, TN · On-site
$19.25 - $25.25/hr
Manage all collection efforts on behalf of the company. For example, initiate collections via phone ... Respond to credit card company for chargebacks in a timely manner * Assist with cash application ...
Brentwood, TN · On-site
$19.25 - $25.25/hr
Manage all collection efforts on behalf of the company. For example, initiate collections via phone ... Respond to credit card company for chargebacks in a timely manner * Assist with cash application ...
Brentwood, TN · On-site
$19.25 - $25.25/hr
Manage all collection efforts on behalf of the company. For example, initiate collections via phone ... Respond to credit card company for chargebacks in a timely manner * Assist with cash application ...
Brentwood, TN · On-site
$19.25 - $25.25/hr
Manage all collection efforts on behalf of the company. For example, initiate collections via phone ... Respond to credit card company for chargebacks in a timely manner * Assist with cash application ...
Nashville, TN · On-site
Manages day to day operation of the Front Office, including covering MOD shifts as necessary ... chargebacks, credit limit and authorizations, deposits, third party billing forms, etc.
Nashville, TN · On-site
Manages day to day operation of the Front Office, including covering MOD shifts as necessary ... chargebacks, credit limit and authorizations, deposits, third party billing forms, etc.
$20 - $26.65/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
$20 - $26.65/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Murfreesboro, TN · On-site
$60K - $100K/yr
Access to 220 carriers ensures you can offer the best solutions to clients and minimize chargebacks. * Build Your Legacy: Enjoy ownership of your renewals, overrides, and client list, securing your ...
Murfreesboro, TN · On-site
$60K - $100K/yr
Access to 220 carriers ensures you can offer the best solutions to clients and minimize chargebacks. * Build Your Legacy: Enjoy ownership of your renewals, overrides, and client list, securing your ...
Murfreesboro, TN · On-site
$60K - $100K/yr
Access to 220 carriers ensures you can offer the best solutions to clients and minimize chargebacks. * Build Your Legacy: Enjoy ownership of your renewals, overrides, and client list, securing your ...
Murfreesboro, TN · On-site
$60K - $100K/yr
Access to 220 carriers ensures you can offer the best solutions to clients and minimize chargebacks. * Build Your Legacy: Enjoy ownership of your renewals, overrides, and client list, securing your ...
Coordinate with Cash Applications, Chargebacks, and Project Management teams to resolve issues affecting payment application, chargebacks, and project-related receivables. * Maintain the accuracy of ...
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Coordinate with Cash Applications, Chargebacks, and Project Management teams to resolve issues affecting payment application, chargebacks, and project-related receivables. * Maintain the accuracy of ...
$34K - $40.2K
4% of jobs
$40.2K - $46.4K
8% of jobs
$46.4K - $52.6K
9% of jobs
$53.8K is the 25th percentile. Wages below this are outliers.
$52.6K - $58.8K
15% of jobs
The median wage is $64.3K / yr.
$58.8K - $65K
15% of jobs
$65K - $71.2K
14% of jobs
$76.4K is the 75th percentile. Wages above this are outliers.
$71.2K - $77.4K
12% of jobs
$77.4K - $83.5K
8% of jobs
$83.5K - $89.7K
6% of jobs
$89.7K - $95.9K
5% of jobs
$95.9K - $102.1K
3% of jobs
$34K
$67.7K
$102.1K
As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.
A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.
To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

Work Schedule Comments: Generally, Monday thru Friday, 9am-6pm
Position Overview: Process weekly Independent Contractor (IC) Settlements. This position also requires and maintains a high level of customer service for both internal and external sources.
Qualified internal candidates will receive priority consideration. Please note that this position has a fixed hourly pay range, which cannot be exceeded.
Essential Job Functions:
• Process settlements using drayage, fuel purchases, recurring chargebacks and necessary adjustments.
• Utilize and update various software applications to maintain and generate IC settlements.
• Review and validate account balances for accuracy and inclusion in settlements where required.
• Set-up and maintain escrow accounts and related recurring IC chargebacks.
• Process Region-provided adjustment to settlements for driver-related chargebacks or deposits.
• Generate deposit batches, conduct manual loads and issue EFS checks for settlement-related items.
• Distribute weekly settlement documents to ICs and approved Region personnel.
• Process final settlement and escrow releases in accordance with Region’s IC Augmentation Agreement.
• Enter adjustments for terminated ICs to ensure escrow accounts are closed into accounts payable.
Other Job Functions:
• As needed, create new IC vendor records and assign fuel cards or WEX 6.5 cards.
• Verify and review IC banking information to conduct pre-notes for direct deposits or WEX 6.5 cards.
• Issue EFS checks for HR requested company driver related pay items.
• Annually, review and validate ICs’ chargebacks and deposits in preparation for completion of 1099s.
• Assist with other Driver Services functions as needed.
Preferred Skills and Knowledge:
• Experience in payroll, accounting or finance desired, but not mandatory.
• Ten-key ability and knowledge of Great Plains desired, but not mandatory.
• Strong MS Office skills, especially Excel, Word and Outlook.
• Excellent organization, time management, customer service and interpersonal skills.
• Strong communication skills with the capacity to manage high volumes of emails and phone calls.
• Ability to work under pressure, solve problems and multitask with meticulous attention to detail.
• Can collaborate in a team environment and perform job duties with minimal supervision.