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Chargeback Coordinator Jobs (NOW HIRING)

AXS

Payment Reconciliation Coordinator

Frisco, TX · On-site

Track chargeback activity and support KPI reporting, including status updates and trend monitoring. * Assist with chargeback and payment dispute reconciliation in coordination with Finance and ...

AXS

Payment Reconciliation Coordinator

Frisco, TX · On-site

Track chargeback activity and support KPI reporting, including status updates and trend monitoring. * Assist with chargeback and payment dispute reconciliation in coordination with Finance and ...

Meta

Global Returns and Chargeback Lead

Sunnyvale, CA

$138K/yr

... coordinating teams or contingent workforce across regions * Deep experience in owning returns/RMA ... retail chargeback or deduction disputes, and post-sale channel operations * Strong working ...

Meta

Global Returns and Chargeback Lead

Sunnyvale, CA · On-site

$138K - $196K/yr

... and coordinating teams or contingent workforce across regions • Deep experience in owning returns/RMA operations, retail chargeback or deduction disputes, and post-sale channel operations • ...

ASUS

Logistics Coordinator

Fremont, CA

$25 - $30/hr

The Logistics Coordinator is responsible for supporting daily transportation and distribution ... Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier ...

Developlus, Inc.

Transportation Coordinator

Corona, CA

$31 - $35/hr

Transportation Coordinator Function: The Transportation Coordinator supports transportation and ... Review transportation-related customer chargebacks, shortages, routing violations, and other ...

Developlus Inc

Transportation Coordinator

Corona, CA · On-site

Transportation Coordinator Function: The Transportation Coordinator supports transportation and ... Review transportation-related customer chargebacks, shortages, routing violations, and other ...

UBREAKIFIX

Inventory Coordinator

Houston, TX · On-site

$15 - $16/hr

The Inventory Coordinator plays a critical role in supporting our stores by maintaining inventory ... Chargeback & Return Investigations * Investigate rejected vendor returns. * Research chargebacks ...

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How much do chargeback coordinator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for chargeback coordinator in the United States is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What does a chargeback coordinator do?

A Chargeback Coordinator is responsible for managing and resolving chargeback cases for a business, typically in the payment processing or retail industry. They investigate disputed transactions, gather supporting documentation, and communicate with banks, credit card companies, and customers to resolve issues. Their goal is to minimize financial losses due to chargebacks and ensure compliance with relevant regulations. Chargeback Coordinators also analyze trends to help prevent future disputes and may work closely with fraud prevention teams.

How does a chargeback coordinator typically collaborate with other departments to resolve disputes efficiently?

A Chargeback Coordinator regularly works with teams such as customer service, sales, and finance to investigate and resolve disputed transactions. They gather and verify transaction details, communicate findings, and ensure required documentation is submitted promptly. This collaboration helps streamline the resolution process, reduce financial losses, and improve customer satisfaction. Being proactive and detail-oriented is essential for building effective cross-functional relationships in this role.

What are the key skills and qualifications needed to thrive as a chargeback coordinator, and why are they important?

To thrive as a Chargeback Coordinator, you need strong analytical skills, attention to detail, and experience with payment processing or financial operations, often supported by a degree in business, finance, or a related field. Familiarity with chargeback management systems, payment platforms, and industry-specific software like Visa Resolve Online (VROL) or MasterCom is typically required. Excellent communication, problem-solving abilities, and organizational skills help in effectively handling disputes and collaborating with internal teams or external partners. These competencies are crucial to efficiently manage chargeback processes, minimize financial losses, and maintain positive client relationships.

What is the difference between Chargeback Coordinator vs Accounts Receivable Specialist?

AspectChargeback CoordinatorAccounts Receivable Specialist
CredentialsFinancial certifications often preferredAccounting or finance certifications common
Work EnvironmentFinancial institutions, payment processing companiesCorporate finance, retail, or service industries
Employer & IndustryPayment processors, banks, credit card companiesBusinesses with invoicing and billing needs
Search & Comparison IntentFocus on dispute resolution and chargeback processesFocus on receivables management and collections

While both roles involve financial processes, a Chargeback Coordinator primarily handles disputes related to card transactions and chargebacks, whereas an Accounts Receivable Specialist manages invoicing, collections, and overall receivables. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What skills do you need to be a chargeback coordinator?

A chargeback coordinator needs strong attention to detail, excellent communication skills, and knowledge of payment processing systems and dispute resolution procedures. Familiarity with industry tools like fraud detection software and understanding of card network rules are also important. Analytical skills and the ability to work under pressure are essential for managing disputes effectively.
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Chargeback Coordinator jobs near you
Infographic showing various Chargeback Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $46,405 per year, or $22.3 per hour.

Pricing/Chargebacks Coordinator

Temecula, CA • On-site

FFF Enterprises, Inc.
Health Care and Social Assistance • 201 - 500 employees
Learn more about FFF Enterprises, Inc.external

$24.51 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Why We Are - Who We Are: About FFF Enterprises
What We Do - https://www.fffenterprises.com/company/what-we-do.html
Position Summary
Under the supervision of the Pricing/Procurement Manager the Pricing/Chargebacks Coordinator is responsible for ensuring the overall company's systems and database meet with its known contractual arrangements with respect to GPO and associated vendor agreements. This position maintains pricing for company customers and products. Primary functions are to monitor GPO, IDN and Health System contracts to ensure operational effectiveness and verify FFF is in compliance with the contractual obligations related to pricing and reporting requirements. This position requires processing of chargeback files and reconciliation of those files to ensure minimum losses to FFF.
The position requires a self-starter who can interact with all levels of staff in a fast-paced dynamic work environment. Interpretive and analytical skills are necessary to read, understand, and implement customer and vendor contracts.
This position requires direct interface with Procurement, Sales, Customer Service, Sales Operations, Finance, Product Management and Business Development Management as well as suppliers. Must be able to communicate effectively with the aforementioned departments to resolve issues.
Essential Functions and Duties
  • Create, maintain and audit products for the material master, condition records, and listings ensuring all fields are entered accurately and communicated to ecommerce to add to BioSupply.
  • Create, maintain and audit condition contracts from suppliers ensuring adherence to the contract pricing, terms and customer eligibility. Work with the Sales Ops department to identify customers and update customer identifiers as required.
  • Responsible for chargeback reporting & outstanding aged chargebacks for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
  • Responsible for chargeback reporting for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
  • Work with Finance to resolve discrepancies between rebates and subsequent credit issued by vendor.
  • Expiring contract data to be provided by Pricing/Procurement Manager. Contact each vendor with an expiring contract to determine if the contract will be renewed or replaced.
  • Load appropriate Data from EDI 845's, process outgoing data for EDI 844's with correspondence to the VP, Business Operations and Controls.
  • Load and maintain Condition records in SAP. This function is required to populate purchase orders with the correct cost of goods purchased, terms, and conditions of the buy.
  • Under guidance from the Pricing/Procurement Manager run and submit daily, weekly, monthly vendor chargeback reporting as required by contract.
  • Continuously strive to improve processes, service quality to internal and external customers.
  • Work with Manager to identify and implement efficiencies through process improvements and/or systems enhancements. Assist with testing of new SAP improvements as required.
  • Work with Sales and internal personnel to communicate pricing changes, individual customer pricing and contract eligibility with assigned suppliers.
  • Adheres specifically to all company policies and procedures, Federal and State regulations and laws.
  • Display dedication to position responsibilities and achieve assigned goals and objectives.
  • Represent the Company in a professional manner and appearance at all times.
  • Understand and internalize the Company's purpose; Display loyalty to the Company and its organizational values.
  • Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
  • Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds.
  • Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
  • Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
  • Other duties as assigned.

Education, Knowledge, Skills and Experience
Required Education:
  • High school diploma or equivalent.

Required Experience:
  • Minimum one (1) year in contract administration or directly related experience within a wholesale/distributor company.

Preferred Experience:
  • Prior experience in a company that distributed medical products is preferred.
  • Experience in Finance, Marketing, or Materials Management is desirable.

Required Skills:
  • Must have strong organizational skills
  • Must have a detail orientation and the proven ability to prioritize work
  • Must have effective verbal and written communication skills
  • Must have the ability to work with limited supervision and as part of a team
  • Sound decision-making abilities
  • Ability to communicate effectively with internal/external customers/management at all levels.
  • Analytical skills.
  • Accuracy and diligence to the task at hand.
  • Proficient in Microsoft Word and Excel.
  • Desire and ability to take on new responsibilities and tasks.
  • Ability to recommend solutions to a wide variety of problems.
  • Understanding of and ability to interpret written contracts.
  • Ability to work overtime as needed.

Physical requirements
Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends. Working condition include normal office setting.
Mental Demands
Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.
Direct Reports
No
EEO Statement
FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race, color, religion, national origin, physical or mental disability, gender, age (40 years and over) qualified veteran and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
To be considered for a position with FFF Enterprises, Inc, applicants must complete and sign the application.
Employee Benefits Available for FFF Enterprises Team Members
Employee benefits include:
  • Medical Insurance
  • Dental Insurance
  • Vision Discount Program
  • Vision Insurance Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account
  • Employee Assistance Program (EAP)
  • Group Life and AD&D
  • Voluntary Supplemental Life Insurance Plans
  • Short Term Disability
  • Long Term Disability Income Protection
  • 401k Profit Sharing Retirement Plan - Discretionary Match
  • Discretionary Bonus
  • Supplemental Insurance Plans
  • Prepaid Legal/Identity Theft Plan
  • Paid Holidays/Vacation/Sick Days
    • Seven (7) Paid Holidays, Two (2) Week Vacation, Five (5) Sick Days, and One (1) Float Day for CA, NC, and TX
      All Other States Receive One Hundred Twenty (120) Hours of PTO
  • Tuition Reimbursement Program
  • Notary Services
  • Employee Referral Bonus
  • Vendor Discount Programs
  • Corporate Individual Travel Program

(Note: We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. Hire may be subject to passing a medical examination, and to skill and agility tests.)

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