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Chargeback Coordinator Jobs (NOW HIRING)

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN · On-site

$52K - $70K/yr

General Summary The Sr. Chargeback Coordinator has primary responsibility for chargeback processing and reviewing of claims to determine if proper credit was given or denied. This position is also ...

Upsher-Smith

Sr. Chargeback Coordinator

Maple Grove, MN

$52K - $70K/yr

General Summary The Sr. Chargeback Coordinator has primary responsibility for chargeback processing and reviewing of claims to determine if proper credit was given or denied. This position is also ...

Atrium

Chargebacks Coordinator

Iselin, NJ

$33 - $38/hr

They are currently looking to add a Chargebacks Coordinator to their team. Salary/Hourly Rate $33/hr - $38/hr Position Overview Our client is seeking a detail-oriented and analytical Chargebacks ...

Ajanta Pharma USA Inc.

CHARGEBACK ANALYST

Bridgewater, NJ · On-site

$31 - $38/hr

Responsible for the coordination of monthly AR meetings with the AR and Chargeback team to ensure successful collaboration on achieving finance business objectives. * Act as a lead SME for system ...

GSK

Chargeback Analyst

Philadelphia, PA · On-site

The Chargeback Analyst is responsible for the operational execution of assigned GSK wholesaler ... effective coordination with internal and external stakeholders. * Serve as a key operational ...

Topstep

Chargeback and Abuse Risk Analyst

Omaha, NE · On-site +1

$80K - $90K/yr

Connects signals across accounts, timeframes, and chargeback types to identify coordinated or systemic abuse. * Metrics-driven work style; demonstrated ability to drive unstructured problems to ...

Topstep

Chargeback and Abuse Risk Analyst

Chicago, IL · On-site

$80K - $90K/yr

Connects signals across accounts, timeframes, and chargeback types to identify coordinated or systemic abuse. * Metrics-driven work style; demonstrated ability to drive unstructured problems to ...

Topstep

Chargeback and Abuse Risk Analyst

Omaha, NE · On-site

$80K - $90K/yr

Connects signals across accounts, timeframes, and chargeback types to identify coordinated or systemic abuse. * Metrics-driven work style; demonstrated ability to drive unstructured problems to ...

Topstep

Chargeback and Abuse Risk Analyst

Chicago, IL · On-site +1

$80K - $90K/yr

Connects signals across accounts, timeframes, and chargeback types to identify coordinated or systemic abuse. * Metrics-driven work style; demonstrated ability to drive unstructured problems to ...

Lifetime Brands

Staff Accoutant

Garden City, NY · On-site

$65K - $75K/yr

Analyze and process chargebacks * Coordination with other departments (Sales, AP, division presidents) * Ensure documentation for is compliant with internal control * Prepare schedule of open ...

Lifetime Brands, Inc.

Staff Accoutant

Garden City, NY

$65K - $75K/yr

Analyze and process chargebacks * Coordination with other departments (Sales, AP, division presidents) * Ensure documentation for is compliant with internal control * Prepare schedule of open ...

ASUS

Logistics Coordinator

Fremont, CA

$25 - $30/hr

The Logistics Coordinator is responsible for supporting daily transportation and distribution ... Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier ...

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Chargeback Coordinator information

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How much do chargeback coordinator jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for chargeback coordinator in the United States is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Chargeback Coordinator vs Accounts Receivable Specialist?

AspectChargeback CoordinatorAccounts Receivable Specialist
CredentialsFinancial certifications often preferredAccounting or finance certifications common
Work EnvironmentFinancial institutions, payment processing companiesCorporate finance, retail, or service industries
Employer & IndustryPayment processors, banks, credit card companiesBusinesses with invoicing and billing needs
Search & Comparison IntentFocus on dispute resolution and chargeback processesFocus on receivables management and collections

While both roles involve financial processes, a Chargeback Coordinator primarily handles disputes related to card transactions and chargebacks, whereas an Accounts Receivable Specialist manages invoicing, collections, and overall receivables. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What does a Chargeback Coordinator do?

A Chargeback Coordinator is responsible for managing and resolving chargeback cases for a business, typically in the payment processing or retail industry. They investigate disputed transactions, gather supporting documentation, and communicate with banks, credit card companies, and customers to resolve issues. Their goal is to minimize financial losses due to chargebacks and ensure compliance with relevant regulations. Chargeback Coordinators also analyze trends to help prevent future disputes and may work closely with fraud prevention teams.

How does a Chargeback Coordinator typically collaborate with other departments to resolve disputes efficiently?

A Chargeback Coordinator regularly works with teams such as customer service, sales, and finance to investigate and resolve disputed transactions. They gather and verify transaction details, communicate findings, and ensure required documentation is submitted promptly. This collaboration helps streamline the resolution process, reduce financial losses, and improve customer satisfaction. Being proactive and detail-oriented is essential for building effective cross-functional relationships in this role.

What are the key skills and qualifications needed to thrive as a Chargeback Coordinator, and why are they important?

To thrive as a Chargeback Coordinator, you need strong analytical skills, attention to detail, and experience with payment processing or financial operations, often supported by a degree in business, finance, or a related field. Familiarity with chargeback management systems, payment platforms, and industry-specific software like Visa Resolve Online (VROL) or MasterCom is typically required. Excellent communication, problem-solving abilities, and organizational skills help in effectively handling disputes and collaborating with internal teams or external partners. These competencies are crucial to efficiently manage chargeback processes, minimize financial losses, and maintain positive client relationships.
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Chargeback Coordinator jobs near you
Infographic showing various Chargeback Coordinator job openings in the United States as of June 2026, with employment types broken down into 46% As Needed, 33% Full Time, 2% Contract, 17% Nights, and 2% Summer. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,405 per year, or $22.3 per hour.

Sr. Chargeback Coordinator

Upsher-Smith

Maple Grove, MN • On-site

$52K - $70K/yr

Full-time

Posted yesterday

Job description

About Upsher Smith
At Upsher-Smith, we strive to improve the health and lives of patients by manufacturing and marketing brand and generic pharmaceutical products across multiple therapeutic areas. Our work is always backed by our attentive level of service, strong industry relationships and dedication to uninterrupted supply.
General Summary
The Sr. Chargeback Coordinator has primary responsibility for chargeback processing and reviewing of claims to determine if proper credit was given or denied. This position is also responsible for verifying contract eligibility and for maintaining the accuracy of the customer membership master file. The Sr. Chargeback Coordinator has frequent verbal and written communication with wholesalers regarding pricing and membership issues. This communication is critical to the accurate processing of chargebacks. This position analyzes and audits all chargebacks, and resubmissions to ensure proper credit is given or denied.
Essential Duties
  • Maintain all protocols of Customer Master creation and maintenance to ensure consistent approach to the creation of the record including naming convention rules and class of trade assignment.
  • Manage an accurate membership list for all contracts. This requires monitoring email, fax and appropriate website for any changes to memberships.
  • Oversee the SAP contract relationship so members can access current and active contracts.
  • Resolve and correct contract discrepancies in a timely manner, within a 3-5 day window. Partner with Commercial Pricing Administrator and National Sales to resolve chargeback resubmissions or situations involving members to determine proper handling procedures and ensuring proper credit is given or denied based on eligibility.
  • Partner with Commercial Pricing Administrator, Accounts Receivable and trading partners to reconcile timely chargeback claims and collections on accounts working to reconcile open deductions and/or payment variances
  • Administer all aspects of the chargeback processing system at Upsher-Smith through daily verification of chargeback data and processing of chargeback claims and audits.
  • Review and process chargebacks received via EDI and hard copy, issuing credit within two days of receipts.
  • Analyze regularly the customer master file to identify and correct duplicates or other records to be blocked or deleted.
  • Responsible for the maintenance and validation of PHS/340B eligible entities to ensure compliance with governmental regulations.
  • Prepare Ad Hoc trend analysis and reporting to identify and visualize trends associated with claim submissions and dollar impact. Communicate insights to Contract Team and Finance
  • Review contracts prepared by Commercial Pricing Administrator for accuracy prior to sending to Wholesalers.
  • Run reports for rebates and queries to ensure debits go out.
  • Possess in depth knowledge of business operation systems, workflows and downstream impacts proactively partnering with SAP team to identify and implement process improvements and automation.
  • Communicate regularly with wholesalers, GPO's and other contract customers providing information and resolving problems over the telephone or in written communication.
  • Collaborate on cross functional projects and special assignments, acting as a subject matter expert and department liaison, including support of all audit and government audit inquires related to the Chargeback function.

Education & Experience Requirements
  • A High School diploma and 5 years of related experience; with a minimum of 2 years' experience in chargeback and/or contract administration.
  • Pharmaceutical industry experience strongly preferred.
  • SAP knowledge a plus.
  • Excellent written and verbal communication skills and ability to craft documentation required.
  • Strong interpersonal skills via direct communication and indirect via email.
  • Typing skills (45-50- wpm) and knowledge of Microsoft Office.

Compensation Range
$52,000 - $70,000
Upsher-Smith Laboratories, LLC is committed to providing equal employment opportunity to all applicants and employees according to all applicable equal opportunity and affirmative action laws, directives and regulations of federal, state and local governing bodies and agencies. In keeping with this commitment, Upsher-Smith Laboratories, LLC will recruit, hire, train and promote persons in all job titles, without regard to race, color, creed, religion, sex (including factors related to pregnancy or child birth), national origin, age, marital status, familial status, disability, sexual orientation, gender identity status with regard to public assistance, employment status, local human rights commission activity, status as a protected veteran, genetic information, atypical hereditary cellular or blood trait, or any other protected category.

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