ZipRecruiter

Log In

1

Chargeback Manager Jobs in Virginia (NOW HIRING)

Owens & Minor

Rebate Analyst

Mechanicsville, VA · On-site

$75K/yr

Manages the Rebate/Chargeback GL accounts for audit and monthly reporting with additional responsibilities as assigned for quarterly and year end audits, including account reconciliations, journal ...

C&F Bank

Card Services Support Specialist II

Toano, VA

Independently manage all debit card production workflows. * Resolve system, vendor, and production ... Disputes and Chargebacks (15%) * Process routine consumer dispute claims. * Enter disputes into ...

Posted today

next page

Showing results 1-20

All JobsChargeback JobsChargeback Manager JobsChargeback Manager Jobs in Virginia

Chargeback Manager information

See Virginia salary details

$37.2K

$74K

$111.5K

How much do chargeback manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for chargeback manager in Virginia is $73,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $86,700.00 per year, depending on experience, location, and employer.

What is a chargeback manager?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What does a chargeback manager do?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What skills and qualifications are needed to be a chargeback manager?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What are the most commonly searched types of Chargeback jobs in Virginia?

The most popular types of Chargeback jobs in Virginia are:

What are popular job titles related to Chargeback Manager jobs in Virginia?

For Chargeback Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Chargeback Manager jobs in Virginia look for?

The top searched job categories for Chargeback Manager jobs in Virginia are:

What cities in Virginia are hiring for Chargeback Manager jobs?

Cities in Virginia with the most Chargeback Manager job openings:

Chargeback Manager jobs near you
Infographic showing various Chargeback Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $73,971 per year, or $35.6 per hour.

Pooling Programs Manager

Rehrig Pacific Company

Petersburg, VA • On-site

Full-time

Posted 4 days ago

Rehrig Pacific Company rating

6.9

Company rating: 6.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

47th of 84 rated plastic manufacturers

Job description

Purpose of the Role

The Pooling Programs Manager serves as the operational owner for CHEP, PECO, and other customer-managed asset pooling programs. The role is accountable for translating customer and pooler requirements into operating practices, execution standards, asset controls, and performance expectations across the network. Working closely with Operations, customers, poolers, and support functions, the role drives implementation, compliance, asset accountability, financial performance, and customer outcomes across the pooling program portfolio.

Areas of Accountability

Program Implementation & Customer Integration

  • Lead operational implementation and startup activities for new pooling programs, including readiness planning, site preparation, communication, training, and launch execution.
  • Serve as the primary operational contact for customers, poolers, and internal stakeholders regarding pooling program execution.
  • Monitor implementation performance, issue resolution, and operational readiness during startup and stabilization.
  • Establish effective working relationships that support successful program execution across the network.

Operating Standards & Field Execution

  • Define customer, pooler, and operational requirements for the pooling program portfolio and provide operational input to Operational Transformation & Performance for the development and governance of standards, procedures, and work instructions. Monitor field execution against approved requirements.
  • Translate requirements into clear operating expectations, controls, and field execution standards.
  • Ensure implementation, adoption, and compliance with approved pooling program standards across participating locations.
  • Identify and address operational readiness, training, and execution gaps impacting performance.

Asset Accountability, Quality & Compliance

  • Maintain program quality and compliance through audits, operational reviews, performance analysis, and field engagement.
  • Monitor adherence to customer requirements, operating standards, and approved work practices across participating locations.
  • Own asset accountability across participating locations, including declaration of accuracy, transfer controls, asset recovery, and loss and damage exposure.
  • Own pooler invoice reconciliation, validation of billing accuracy, non-conformance charge resolution, and chargeback management.
  • Drive corrective actions that improve compliance, asset control, financial performance, and customer outcomes.
Performance Reporting & Cross-Functional Coordination
  • Maintain reporting that provides visibility into program performance, asset utilization, compliance, financial exposure, operational risks, and corrective actions.
  • Analyze operational and financial trends and communicate risks, opportunities, and recommendations to leadership and customers.
  • Lead operational reporting and performance analysis for customer business reviews and internal operating reviews.
  • Coordinate issue resolution, customer requests, and implementation of activities across Operations, Finance, Quality, Safety, Account Management, Operational Transformation & Performance, and other support functions.
Knowledge, Skills, and Experience
  • Bachelor's degree or equivalent relevant experience preferred.
  • 5+ years of experience in operations, logistics, pallet pooling, supply chain, asset management, customer program management, or related environments.
  • Experience with pooled assets, warehousing, transportation, depot, repair, or customer-managed supply chain operations preferred.
  • Knowledge of operational controls, asset accountability practices, compliance requirements, financial reconciliation, and performance reporting.
  • Ability to translate customer requirements into executable operational processes and standards.
  • Strong analytical, communication, stakeholder management, and problem-solving skills.
  • Ability to influence execution across multiple functions without direct authority.
  • Willingness to travel approximately 65% based on customer, implementation, audit, and site support requirements.

What Rehrig Pacific Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom