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Milwaukee, WI · On-site
$20 - $21/hr
Generally performs basic chargeback/dispute resolution processing and handles dispute inquires by ... Ability to manage multiple tasks * Ability to work both independently and in a team environment
New
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Be Seen First
Milwaukee, WI · On-site
$20 - $21/hr
Generally performs basic chargeback/dispute resolution processing and handles dispute inquires by ... Ability to manage multiple tasks * Ability to work both independently and in a team environment
New
Managing BLIK-related cases and inquiries * Applying and maintaining knowledge of payment schemes (Visa, Mastercard) regulations related to chargebacks * Preparing team statistics and reports upon ...
Managing BLIK-related cases and inquiries * Applying and maintaining knowledge of payment schemes (Visa, Mastercard) regulations related to chargebacks * Preparing team statistics and reports upon ...
Managing BLIK-related cases and inquiries * Applying and maintaining knowledge of payment schemes (Visa, Mastercard) regulations related to chargebacks * Preparing team statistics and reports upon ...
Managing BLIK-related cases and inquiries * Applying and maintaining knowledge of payment schemes (Visa, Mastercard) regulations related to chargebacks * Preparing team statistics and reports upon ...
Milwaukee, WI · On-site
Chargeback Manager -- SME-level; review and solution client chargeback and return item processing requirements * CCX / FXD -- merchant and mobile distributed capture; SME to strong resource depending ...
Quick apply
Milwaukee, WI · On-site
Chargeback Manager -- SME-level; review and solution client chargeback and return item processing requirements * CCX / FXD -- merchant and mobile distributed capture; SME to strong resource depending ...
Foster City, CA · On-site
$161K - $212K/yr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
Foster City, CA · On-site
$161K - $212K/yr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions ...
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations ... Stay organized and effectively manage multiple priorities in a fast-paced environment.
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations ... Stay organized and effectively manage multiple priorities in a fast-paced environment.
Dallas, TX · Remote
$19/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud ... Excellent organizational, time management and quantitative skills with the ability to handle ...
Dallas, TX · Remote
$19/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud ... Excellent organizational, time management and quantitative skills with the ability to handle ...
Brookshire, TX · On-site
$17 - $22/hr
What to Expect The Chargeback Associate works with cross-functional teams (Global Supply Management, Quality, Production, Supplier Quality) to assure Tesla is fully reimbursed from suppliers for the ...
Brookshire, TX · On-site
$17 - $22/hr
What to Expect The Chargeback Associate works with cross-functional teams (Global Supply Management, Quality, Production, Supplier Quality) to assure Tesla is fully reimbursed from suppliers for the ...
Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and ... Experience managing outsourced or contract support as programs scale, in case this function grows ...
Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and ... Experience managing outsourced or contract support as programs scale, in case this function grows ...
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations ... Stay organized and effectively manage multiple priorities in a fast-paced environment.
Overview As an Analyst Chargeback, you'll play a key role in supporting payment dispute operations ... Stay organized and effectively manage multiple priorities in a fast-paced environment.
Manhattan, NY · On-site
$55K - $65K/yr
Strong organizational skills with the ability to manage multiple priorities and deadlines. * Knowledge of retailer compliance programs and vendor chargeback policies. * Understanding of accounts ...
Manhattan, NY · On-site
$55K - $65K/yr
Strong organizational skills with the ability to manage multiple priorities and deadlines. * Knowledge of retailer compliance programs and vendor chargeback policies. * Understanding of accounts ...
Austin, TX · On-site
$18.75 - $24.25/hr
What to Expect The Chargeback Associate works with cross-functional teams (Global Supply Management ... Manage all return transactions including monitoring daily transactions for accuracy * Deal with ...
Austin, TX · On-site
$18.75 - $24.25/hr
What to Expect The Chargeback Associate works with cross-functional teams (Global Supply Management ... Manage all return transactions including monitoring daily transactions for accuracy * Deal with ...
Allentown, PA · On-site
$68K - $82K/yr
Provide direct support to the Chargeback Manager and the team, including conducting or assisting with training. * Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback ...
Allentown, PA · On-site
$68K - $82K/yr
Provide direct support to the Chargeback Manager and the team, including conducting or assisting with training. * Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback ...
Allentown, PA · On-site
$68K - $82K/yr
Provide direct support to the Chargeback Manager and the team, including conducting or assisting with training. * Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback ...
Allentown, PA · On-site
$68K - $82K/yr
Provide direct support to the Chargeback Manager and the team, including conducting or assisting with training. * Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback ...
Allentown, PA · On-site
$68K - $82K/yr
Provide direct support to the Chargeback Manager and the team, including conducting or assisting with training. * Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback ...
Allentown, PA · On-site
$68K - $82K/yr
Provide direct support to the Chargeback Manager and the team, including conducting or assisting with training. * Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback ...
$68K - $82K/yr
Provide direct support to the Chargeback Manager and the team, including conducting or assisting with training. * Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback ...
$68K - $82K/yr
Provide direct support to the Chargeback Manager and the team, including conducting or assisting with training. * Handle daily Chargeback Analyst tasks, including processing sales tracing/chargeback ...
$37.5K - $44.3K
4% of jobs
$44.3K - $51.1K
8% of jobs
$51.1K - $58K
9% of jobs
$59.3K is the 25th percentile. Wages below this are outliers.
$58K - $64.8K
15% of jobs
The median wage is $70.9K / yr.
$64.8K - $71.6K
15% of jobs
$71.6K - $78.4K
14% of jobs
$84.1K is the 75th percentile. Wages above this are outliers.
$78.4K - $85.2K
12% of jobs
$85.2K - $92K
8% of jobs
$92K - $98.9K
6% of jobs
$98.9K - $105.7K
5% of jobs
$105.7K - $112.5K
3% of jobs
$37.5K
$74.6K
$112.5K
A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.
As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.
To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.
Cities with the most Chargeback Manager job openings:
The most popular types of Chargeback jobs are:
States with the most job openings for Chargeback Manager jobs include:
For Chargeback Manager jobs, the most frequently searched job titles are:
Milwaukee, WI • On-site
$20 - $21/hr
Full-time
Medical
Posted 3 days ago
New
Job Profile Summary:
Process cardholder/merchant dispute transactions within Visa/MasterCard and federal rules and regulations. Entry level role. Basic skills with moderate level of proficiency. Generally performs basic chargeback/dispute resolution processing and handles dispute inquires by following standard scripts and procedures. Works under close supervision without latitude for independent judgment. Consults with senior peers and team leads on noncomplex issues to learn through experience. Typically authorized to make decisions regarding items under $500 without receiving approval from a team lead or supervisor. Typically requires one or more years customer service
General Duties & Responsibilities:
• Learns or remains current on Visa and MasterCard rules and regulations, federal and state regulations and internal procedures that affect chargeback dispute processing.
• Handles all aspects of the dispute process in compliance with Visa/MasterCard, federal and state rules and regulations.
• Reviews, researches and initiates the resolution of dispute inquiries from cardholders, financial institutions, merchants and internal departments. Disputes that are not processed efficiently and effectively can result in financial loss for FIS and/or merchants.
• Ensures compliance with federal and state regulations in resolving billing errors.
• Responds to telephone inquiries from cardholders, financial institutions and merchants regarding disputes.
• When unable to resolve the problem in a reasonable amount of time, escalates to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge.
• Handles/resolves non-posted items, retrieval projects and authorization chargeback's.
• Meets the standards of the job, such as quality standards and adherence to schedule.
• Other related duties assigned as needed.
Skills and Experience Requirements:
• Knowledge of Visa/MasterCard operating rules and regulations and federal and state regulations
• Knowledge of processes and procedures that affect credit, debit and pre-paid debit dispute processing
• Excellent customer service skills that build high levels of customer satisfaction
• Effective verbal and written communication skills
• Computer navigation and operation skills
• Detail-oriented with good organizational skills
• Ability to manage multiple tasks
• Ability to work both independently and in a team environment
• Ability to maintain confidentiality
Media Riders Inc is a family-owned Recruitment and Staffing Services company. Providing recruitment and payroll services to our customers, who directly support State and/or Federal funded programs. We are an SBA certified Women-Owned Small Business (WOSB) and Texas certified Historically Underutilized Business (TxHub).
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Recruiting and staffing services
1,001 - 5,000 Employees
Goose Creek, SC, US
