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Chargeback Manager Jobs in Seattle, WA (NOW HIRING)

Microsoft

Payments Manager

Redmond, WA · On-site

$125K - $206K/yr

This role is responsible for driving payment performance, reducing fraud and chargebacks ... Manage strategic relationships with key payment partners (acquirers, processors, gateways, networks ...

Microsoft

Payments Manager, LATAM

Redmond, WA · On-site

$97K - $188K/yr

This role is responsible for driving payment performance, reducing fraud and chargebacks ... Manage strategic relationships with key payment partners across LATAM (acquirers, processors ...

Rairdon Auto Group

Automotive Finance Manager

Auburn, WA

$60K - $200K/yr

Compensation: 10% of gross profit less chargebacks. For each month the employee meets or exceeds 55 ... Manage deal flow and ensure timely processing to accounting offices * Ensure every deal is fully ...

Rairdon Auto Group

Automotive Finance Manager

Auburn, WA

$60K - $200K/yr

Compensation: 12% of gross profit less chargebacks. For each month the employee meets or exceeds 55 ... Manage deal flow and ensure timely processing to accounting offices * Ensure every deal is fully ...

Axon

Director, Technology Finance

Seattle, WA · On-site

Manage cloud optimization initiatives and track savings targets through to realization. * Support and evolve chargeback and showback programs to drive spending accountability. * Develop and maintain ...

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Chargeback Manager information

See Seattle, WA salary details

$42.7K

$84.9K

$128K

How much do chargeback manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for chargeback manager in Seattle, WA is $84,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,700.00 and $99,600.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized roles in investment banking, private equity, and successful entrepreneurs can also reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What are the most common day-to-day responsibilities of a Chargeback Manager?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What is a Chargeback Manager job?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Chargeback Manager position, and why are they important?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Chargeback Manager typically refers to a policy where disputes or chargebacks must be filed within three months of the transaction date. This timeframe is important for managing and resolving chargebacks efficiently, and knowledge of this rule helps managers ensure timely responses to disputes. It is also relevant for maintaining compliance with card network regulations and internal procedures.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the company. The role often requires knowledge of payment processing systems and dispute management tools.

What does a chargeback manager do?

A chargeback manager oversees the process of handling disputed transactions and chargebacks from customers or banks. They analyze cases, coordinate with payment processors and merchants, and implement strategies to reduce chargeback rates, often using specialized software and industry knowledge. The role requires strong attention to detail and understanding of financial regulations.
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Chargeback Manager jobs near you
Infographic showing various Chargeback Manager job openings in Seattle, WA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Hybrid job distribution, with an average salary of $84,909 per year, or $40.8 per hour.

Payment & Chargeback Analyst

The Pokémon Company International

Redmond, WA • Hybrid

$85K - $150K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted yesterday

Job description

Get to know The Pokémon Company International

The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world. 

Learn more online at corporate.pokemon.com and pokemon.com.

Get to know the role

  • Job Title: Payment & Chargeback Analyst
  • Job Summary: The Payment & Chargeback Analyst supports global ecommerce and automated retail channels by overseeing payment processing, fraud monitoring, and revenue protection in partnership with cross‑functional teams.
  • FLSA Classification (US Only): Exempt
  • People Manager: No

What you’ll do

  • Monitor ecommerce and automated retail transactions for suspicious or fraudulent activity and payment anomalies.
  • Support chargeback and dispute investigations by gathering documentation, compiling evidence, and preparing dispute submissions.
  • Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst.
  • Partner cross-functionally with Customer Support and Operations to research and resolve escalated payment and fraud-related issues.
  • Assist with recapture of failed or incomplete transactions to recover authorized revenue where possible. 
  • Perform regular reconciliations for gift card programs, Global-E/international markets, and ecommerce platforms.
  • Manage manual credit project reporting—aggregate refund lines and track resolution status.
  • Generate and distribute monthly payment trend reports and KPI dashboards.
  • Investigate unapplied cash in sales receipts to resolve invoice level issues.
  • Identify failed transactions and recapture authorized payments to recover lost revenue.
  • Pull daily reports and aggregate refund lines.
  • Assist with quarterly journal entries and receipts matching/reconciliation.
  • Support month end close process.             

What you’ll bring 

  • Three (3) to four (4) years of experience in accounts receivable, payment operations, or related accounting support roles or a demonstrated equivalent level of expertise.
  • Working knowledge of ERP systems (e.g., Oracle, SAP, NetSuite, Microsoft Dynamics) and strong Excel proficiency.
  • Exposure to payment gateways, ecommerce platforms, or digital reconciliation tools.
  • Basic understanding of accounting principles and accounts receivable processes.
  • Comfort working with high transaction volumes and detailed data in fast-paced environments.
  • Strong analytical skills with high attention to detail and accuracy.
  • Ability to balance repetitive operational tasks with investigative and problem-solving work.
  • Clear written and verbal communication skills; comfortable coordinating with internal teams.
  • Strong organizational skills and ability to manage priorities and deadlines.
  • Familiarity with chargebacks, dispute processes, and card network rules (Visa, Mastercard).
  • Exposure to international payments, multi-currency transactions, or cross-border ecommerce.
  • Experience supporting fraud monitoring, payment risk processes, or revenue recovery activities.
  • Experience participating in process improvement, automation, or system implementation initiatives.
  • Experience with automated retail or vending operations is a plus.

Base Salary Range: For this role, new hires generally start between $85,000.00 - $95,000.00 per year. The full range is $85,000.00 - $150,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-Hybrid #LI-JL1

How you’ll be successful

  • Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.  
  • Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. 
  • Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  
  • Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

  • An innovative culture driven by impact, delivering meaningful outcomes.
  • Company events that celebrate the spirit of Pokémon.
  • Competitive cash-based compensation programs.
  • 100% employer-paid healthcare premiums for you.
  • Generous paid family leave.
  • Employer-paid life insurance.
  • Employer-paid long and short-term income protection insurance.
  • US Employees: 401k Employer Matching.
  • UK/IRE/MX Employees: Pension Employer Contributions.
  • Fitness reimbursement.
  • Commuter benefit.
  • LinkedIn learning.
  • Comprehensive relocation package for certain roles.
  • Hybrid work environment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_ta@pokemon.com.

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