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Chargeback Manager Jobs in Seattle, WA (NOW HIRING)

Stripe

Customer Success Manager, Radar

Seattle, WA · On-site

Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment * Product ...

Monograph

Customer Success Manager, Radar

Seattle, WA · On-site

$165 - $248/hr

Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first‑party misuse, and dispute representment

Rairdon Auto Group

Automotive Finance Manager

Auburn, WA

$60K - $200K/yr

Compensation: 10% of gross profit less chargebacks. For each month the employee meets or exceeds 55 ... Manage deal flow and ensure timely processing to accounting offices * Ensure every deal is fully ...

Expedia

Senior Product Manager - Fraud & Risk

Seattle, WA · On-site

$144K - $190K/yr

Deep domainexpertiseacross fraud, payments,supplier fraud,chargebacks, dispute management, and AML/KYC fundamentals, witha track recordof shaping productlevel or domainlevel fraud and risk ...

Coinme

Director of Payments & Risk

Seattle, WA · On-site

Own the chargeback and dispute program economics: representing strategy, pre-dispute deflection ... Manage the vendor and partner ecosystem at both levels: hands-on (rules, integrations, data quality ...

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Chargeback Manager information

See Seattle, WA salary details

$42.7K

$85K

$128.1K

How much do chargeback manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for chargeback manager in Seattle, WA is $84,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $99,600.00 per year, depending on experience, location, and employer.

What is a chargeback manager?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What does a chargeback manager do?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What skills and qualifications are needed to be a chargeback manager?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What are popular job titles related to Chargeback Manager jobs in Seattle, WA?

For Chargeback Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Chargeback Manager jobs in Seattle, WA look for?

The top searched job categories for Chargeback Manager jobs in Seattle, WA are:

Chargeback Manager jobs near you
Infographic showing various Chargeback Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $84,909 per year, or $40.8 per hour.

Customer Success Manager, Radar

Stripe

Seattle, WA • On-site

Other

Posted 13 days ago

Job description

Customer Success Manager for Radar

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company.

The Customer Success Manager for Radar is a specialized scaled coverage role serving the Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments health. You will be the domain expert and operational backbone for Stripe's fraud and disputes product suite (examples: Radar Standard, Radar for Fraud Teams (RFFT), Disputes, Adaptive 3DS, Smart Refunds, Radar for Multiprocessor, and Radar for Platforms, working across partners in Product, ProServ, Support, and Data Science.

The ideal candidate combines deep fraud and payments risk domain expertise with strong cross-functional instincts.

Responsibilities
  • Monitor and Mitigate Risk: Identify churn signals, integration gaps, and potential Card Brand Monitoring Program (CBMP) risks to proactively initiate optimization conversations.
  • Drive Value and Adoption: Educate users on fraud and disputes products, drive adoption of high-value features, and identify upsell opportunities
  • Cross-Functional Partnership: Collaborate with cross functional teams to support trials, conversions, and joint enablement.
  • Voice of the Customer: Act as the internal advocate by routing product feedback, representing user needs in roadmap discussions, and flagging systemic integration issues.
  • Operational Leadership: Own reporting and performance metrics, lead internal training, and participate in key customer business reviews (QBRs/EBCs)

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements
  • 5+ years of enterprise relationship management or consulting, with 2+ years embedded in payments fraud, risk management, or disputes at a payments company, bank, or fintech
  • Domain Expertise: Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment
  • Product Fluency: Hands-on experience with machine learning-based fraud tools, rule-based fraud engines, or dispute management platforms; familiarity with Stripe Radar is a strong plus
  • Executive Presence: Experience presenting fraud and risk performance data to and influencing senior stakeholders across risk, finance, and operations functions
  • Operational Rigor: Ability to manage a complex book of business, balancing multiple merchant fraud investigations, dispute escalations, and performance reviews simultaneously
  • Ability to navigate data and people to find answers, including interpreting fraud dashboards, dispute analytics, and authorization rate metrics
Preferred qualifications
  • Deep fraud and payments risk domain expertise with strong cross-functional instincts.

Apply