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Chargeback Officer Jobs (NOW HIRING)

Wisconsin

Chief Administrative Officer

Madison, WI · On-site

$125K/yr

The inaugural Chief Administrative Officer (CAO) for SMPH Information Technology serves as the ... Serves as the subject matter expert and oversees "chargeback" operations where IT services and ...

News Corp

Vice President, Finance

New York, NY

... CFO /finance business partner role within a multinational organization. * Global Entity Expertise: Proven experience managing financials across multiple international legal entities. * Chargeback ...

News Corp.

Vice President, Finance

New York, NY · On-site

... CFO /finance business partner role within a multinational organization. * Global Entity Expertise: Proven experience managing financials across multiple international legal entities. * Chargeback ...

Gimme Seaweed

Trade Spend Manager

$120K - $130K/yr

... chargeback activity within the TPM system in accordance with company accounting policies and GAAP * Summarize accruals by channel and general ledger account and review findings with the CFO, ...

Open iT Inc.

Executive Assistant to CEO

Houston, TX · On-site

Open iT enables fully customizable usage reporting, granular chargeback for software and hardware ... He/ she will manage/oversee all communication, projects, and initiatives for the CEO. Key ...

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How much do chargeback officer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for chargeback officer in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Chargeback Officer vs Fraud Analyst?

AspectChargeback OfficerFraud Analyst
Required CredentialsBanking/finance certifications, knowledge of payment processingRisk management, fraud detection certifications, data analysis skills
Work EnvironmentFinancial institutions, payment processorsBanks, e-commerce companies, financial services
Employer & Industry UsageUsed in payment dispute resolution within banking and credit card companiesUsed to identify and prevent fraud in various financial sectors

While both roles involve financial security, a Chargeback Officer primarily handles payment disputes and chargeback processes, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. Both roles require knowledge of financial regulations and payment systems, but their daily tasks and objectives differ significantly.

What are the key skills and qualifications needed to thrive as a Chargeback Officer, and why are they important?

To thrive as a Chargeback Officer, you need strong analytical abilities, attention to detail, and a solid understanding of payment processing systems, often supported by experience in banking, finance, or fraud prevention. Familiarity with chargeback management platforms, card network rules (such as Visa and Mastercard regulations), and dispute resolution tools is typically required. Excellent communication, problem-solving skills, and the ability to work under pressure help distinguish top performers in this role. These skills are crucial for effectively managing disputes, minimizing financial losses, and ensuring regulatory compliance in payment operations.

What are Chargeback Officers?

Chargeback Officers are professionals responsible for handling and resolving disputes related to payment transactions, particularly chargebacks, in financial institutions or payment processing companies. They investigate claims from customers or merchants, gather necessary documentation, and ensure compliance with relevant regulations and card network rules. Their goal is to minimize financial losses, prevent fraud, and maintain positive relationships between all parties involved in electronic transactions.

What are some of the main challenges Chargeback Officers face when handling disputes, and how can they effectively manage them?

Chargeback Officers often face challenges such as tight response deadlines, gathering sufficient documentation, and communicating effectively with both merchants and cardholders. To manage these challenges, it’s important to stay organized, maintain up-to-date knowledge of card network rules, and build strong relationships with internal teams like fraud prevention and customer service. Proactively tracking disputes and utilizing specialized chargeback management systems can also help ensure timely and accurate resolutions.
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Chargeback Officer jobs near you
Infographic showing various Chargeback Officer job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 4% Full Time, 93% Part Time, and 1% Nights. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.
Demand Generation Manager - Events

Demand Generation Manager - Events

Chargeback Gurus

Fort Worth, TX

Full-time

Posted 9 days ago

Job description

Job Summary

The Chargeback Gurus (CBG) Demand Generation Manager- Events is responsible for executing a comprehensive tradeshow events strategy that aligns with Chargeback Gurus (CBG) business goals and enhances brand visibility. DGME leads the end-to-end execution of third-party events. This role is responsible for tradeshow planning, marketing and execution, driving lead generation, generating pipeline, and delivering high-quality event experiences that support broader marketing and sales objectives. Works collaboratively with the CMO, across the marketing team and internal stakeholders to execute event communications as well as end of event analysis to determine and track ROI. The job is a Hybrid role.

Duties and Responsibilities

  • Oversee the end-to-end and management lifecycle and ecosystem of CBG third-party B2B events
  • Partner closely with Sales to drive pre-event marketing/demand and post-event demand
  • Responsible for all event logistics, vendors, and key association event relationships
  • Develops and manages event budget, using data-driven insights to optimize spending and ensure each event achieves its business objectives
  • Drive onsite booth traffic, brand awareness and articulate CBGs value proposition and suite of solutions
  • Track KPIs, measure event ROI, and report results
  • Align events with broader marketing campaigns and business objectives
  • Plan, manage, and execute third-party events from strategy to post-event analysis
  • Extensive experience in managing process protocols, procedures and project management across the event ecosystem
  • Lead full event logistics: budgeting, vendor negotiations, venue sourcing, travel coordination, on-site management and post-event analysis
  • Collaborate with CMO and cross-functional teams (Sales, Marketing, Communications, Operations) to drive event success
  • Engage and enable Sales with pre-event planning and structured post-event follow-up demand generation
  • Ensures consistent branding and messaging follows corporate branding guidelines
  • Manages event/tradeshow staff, volunteers, and contractors to ensure tasks are performed effectively and efficiently
  • Support webinar(s) planning and execution
  • Ensures events are executed flawlessly, managing onsite logistics and troubleshooting any issues that arise

Qualifications

  • 3-5 years creating demand and management of B2B third-party events with measurable lead and pipeline contribution; event certification (preferred, but not required)
  • Proven experience in assessing lead generation events to determine sponsorship value and develop compelling business use case documentation
  • 4-year degree in related field (preferably Business Administration/Marketing)
  • Ability to manage time and multiple priorities in a fast-changing environment
  • Strong proficiency in MS Suite, HubSpot (lead management, dashboards, reporting) and strong process/project management proficiency
  • Flexibility to work evenings and weekends around events; travel rand onsite presence at events is required
  • Proven experience defining event KPIs and measuring ROI
  • Excellent communication and stakeholder management written and verbal skills
  • Proven experience with event project management tools such as Monday and SharePoint
  • Experience with vendor management, vendor onboarding, and managing suppliers
  • Strong negotiation skills with vendors to ensure best rates
  • Fluency in English; strong command of event technology and marketing automation tools

Our Offer

  • Competitive compensation and comprehensive benefits
  • A dynamic work environment where your ideas are heard, and you have a direct impact on the company's success
  • Opportunities for further education and professional development
  • A dedicated and supportive team member focused on achieving success together

About CBG: www.chargebackgurus.com

CBG is the leading AI-automated chargeback management platform, helping merchants protect and recover more revenue. CBG's solutions are powered by intelligent technologies, AI, rich analytics, and deep industry expertise. We operate with integrity, honesty, and transparency.

Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions and advanced analytics.