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Chargeback Officer Jobs (NOW HIRING)

tms

Chief Information Officer

Chicago, IL · On-site

WHY WE THINK YOU WILL LOVE THIS ROLE The Chief Information Officer will serve as the global ... Financial management (capex and opex budget planning) with allocation and/or chargeback models.

tms

Chief Information Officer

Chicago, IL · On-site

WHY WE THINK YOU WILL LOVE THIS ROLE The Chief Information Officer will serve as the global ... Financial management (capex and opex budget planning) with allocation and/or chargeback models.

Open iT Inc.

Executive Assistant to CEO

Houston, TX · On-site

Open iT enables fully customizable usage reporting, granular chargeback for software and hardware ... He/ she will manage/oversee all communication, projects, and initiatives for the CEO. Key ...

MIDAS CHAIN INC

Accounts Receivable Specialist

Northvale, NJ · On-site

$27 - $31/hr

Position reports directly to CFO. If you have a strong work ethic and want to work in for a company ... Specific experience with cash application, remittances, chargeback resolution, follow up/customer ...

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Medulla

Patient Advocate

Oak Brook, IL · On-site

$18 - $23.25/hr

As the organization continues to expand and enter new markets, it seeks a strong strategic COO to ... Manage credit card chargebacks. * Collaborate with Marketing team to help mitigate negative social ...

Cardless, Inc

Head of Disputes

San Francisco, CA · On-site +1

You'll report to the COO and have a real voice in decisions that shape the business - chargeback liability, provisional credit policy, fraud thresholds. Your expertise will drive those calls, not ...

Medulla

Patient Advocate (Oak Brook Illinois)

Oak Brook, IL · On-site

$18 - $23.25/hr

As the organization continues to expand and enter new markets, it seeks a strong strategic COO to ... Manage credit card chargebacks. * Collaborate with Marketing team to help mitigate negative social ...

Maxana

Senior Backend Engineer - Payments

You will work directly under the CTO to build and integrate payment orchestration systems and ... Refund logic * Chargeback lifecycle * Subscription billing Benefits * High-Impact Architecture ...

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All JobsChargeback Officer Jobs

Chargeback Officer information

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How much do chargeback officer jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for chargeback officer in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Chargeback Officer vs Fraud Analyst?

AspectChargeback OfficerFraud Analyst
Required CredentialsBanking/finance certifications, knowledge of payment processingRisk management, fraud detection certifications, data analysis skills
Work EnvironmentFinancial institutions, payment processorsBanks, e-commerce companies, financial services
Employer & Industry UsageUsed in payment dispute resolution within banking and credit card companiesUsed to identify and prevent fraud in various financial sectors

While both roles involve financial security, a Chargeback Officer primarily handles payment disputes and chargeback processes, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. Both roles require knowledge of financial regulations and payment systems, but their daily tasks and objectives differ significantly.

What are the key skills and qualifications needed to thrive as a Chargeback Officer, and why are they important?

To thrive as a Chargeback Officer, you need strong analytical abilities, attention to detail, and a solid understanding of payment processing systems, often supported by experience in banking, finance, or fraud prevention. Familiarity with chargeback management platforms, card network rules (such as Visa and Mastercard regulations), and dispute resolution tools is typically required. Excellent communication, problem-solving skills, and the ability to work under pressure help distinguish top performers in this role. These skills are crucial for effectively managing disputes, minimizing financial losses, and ensuring regulatory compliance in payment operations.

What are Chargeback Officers?

Chargeback Officers are professionals responsible for handling and resolving disputes related to payment transactions, particularly chargebacks, in financial institutions or payment processing companies. They investigate claims from customers or merchants, gather necessary documentation, and ensure compliance with relevant regulations and card network rules. Their goal is to minimize financial losses, prevent fraud, and maintain positive relationships between all parties involved in electronic transactions.

What are some of the main challenges Chargeback Officers face when handling disputes, and how can they effectively manage them?

Chargeback Officers often face challenges such as tight response deadlines, gathering sufficient documentation, and communicating effectively with both merchants and cardholders. To manage these challenges, it’s important to stay organized, maintain up-to-date knowledge of card network rules, and build strong relationships with internal teams like fraud prevention and customer service. Proactively tracking disputes and utilizing specialized chargeback management systems can also help ensure timely and accurate resolutions.
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Chargeback Officer jobs near you

Deposit Operations Officer

Territorial Savings

Honolulu, HI • On-site

$23 - $27/hr

Full-time

Posted 25 days ago

Job description

The Deposit Operations Officer is responsible for managing the day-to-day operations of a bank's deposit accounts, ensuring the accuracy and efficiency of transactions, maintaining compliance with banking regulations, and providing support to retail and commercial banking staff regarding deposit products and services, all while overseeing the overall smooth functioning of the deposit operations department
  • Administrative/HR duties for self, i.e. complete assigned training, update/maintain HR required recordkeeping.
  • Administrative/HR duties for junior staff, i.e. training, counseling, mentoring as needed for junior staff, report any team staffing issues as needed to supervisory/management level, manage team morale, etc.
  • Prepare daily reconciliation of general ledger and affected accounts.
  • Prepare any required management reporting as assigned.
  • Manage job assignments and work schedules of assigned duties.
  • Stay aware of indicators/red flags, which may necessitate reporting to BSA/FCC Dept.
  • Communicate any issues encountered, operational or regulatory, to supervising management for providing status information and coordination of resolution.
  • Comply with Bank's operational and security procedures/policies and regulatory requirements are adhered to the performance of assigned duties.
  • Interact with others in a professional, clear manner to communicate key points. May include, but not limited to, other management, consultants, auditors, examiners, vendors.
  • Deposit Support:
    • Escheat - Inactive & Dormant
    • Regulation O
    • Cash management, Fedline, Cashier's Checks
    • Reconciliation/Certification of Deposit Operations controlled/own accounts
    • IOLTA, Bankruptcy Accounts
    • W-8BEN, W-9 corrections (B notices), Back-up withholding reporting/filing
    • Address Change - verification/notification
  • Operations Support/Payment/EFT
    • Canadian Check Collection
    • Fraudulent/Error/Unauthorized Transactions Claims - Collections
    • Reg E Claims Resolution
    • Debit Card maintenance, including network notification of compromise
    • ATM & Mobile deposit monitoring; reject, acceptance & hold decisioning
    • Suspect check system monitoring; ownership of filtering/criteria/spec setting for monitoring system; and decision of pay or return on suspect
    • Exception item processing
    • Support C&I: monitoring/reviewing of RDC of C&I client accounts
  • Deposit Servicing
    • Branch GL certification review
    • Branch operations exception/out of spec activity review, includes but not limited to Reg D, Chargebacks, Branch Cash Limits, etc.
    • Administer IRA accounts
    • Verification of Deposits
    • Returned Mail Handling
    • Support Treasury for Brokered/Institution Deposit Account Onboarding and Processing of CDARS & ICS accounts onboarding on vendor system
  • Deposit Operations Support Advisors
    • Call Center for primarily branch (Retail Banking), but also for all business units, on questions related to policies, procedures, and regulations
    • Support for Retail Strategy in development of new products and services and strategy by acting as coordinator between IT and Legal
      1. Spec/work requests and testing for: creation and changes and deletions to Core, BPM, and Beni
      2. Coordination with Compliance
    • Communication of changes with affected stakeholders
    • Executive management reporting
    • Support Deposit Services, QA teams
    • ChexSystem audit coordination

The salary range for this full-time position is $23 Hourly - $27 Hourly + bonus + benefits
Salary ranges are determined based on qualifications, level, and location
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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