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Chargeback Officer Jobs (NOW HIRING)

Cardless, Inc

Head of Disputes

San Francisco, CA · On-site +1

You'll report to the COO and have a real voice in decisions that shape the business - chargeback liability, provisional credit policy, fraud thresholds. Your expertise will drive those calls, not ...

Maxana

Senior Backend Engineer - Payments

You will work directly under the CTO to build and integrate payment orchestration systems and ... Refund logic * Chargeback lifecycle * Subscription billing Benefits * High-Impact Architecture ...

Flex

Fraud Risk Management Lead

... Officer) who will have the opportunity to take the Fraud Risk Management function at Flex to a ... Dispute, chargeback & recovery: own the analytical view of dispute resolution patterns; identify ...

Human Resources Division

Budget Analyst

Boston, MA · On-site

... each chargeback to make recommendations and projections, which can be shared with HRD's Chief Financial Officer and the business unit directors. * Recommend and implement changes on fiscal and ...

Cision

Financial Operations Analyst II

Chicago, IL · On-site

The role advances showback/chargeback disciplines, optimizes cloud spend, and supports forecasting ... Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity ...

Cryoport, Inc.

Accounts Receivable Specialist

Brentwood, TN · On-site

$19.25 - $25.25/hr

Respond to credit card company for chargebacks in a timely manner * Assist with cash application ... Responds to inquiries from the management, CFO and Controller, special reporting requests and the ...

Flex

Fraud Risk Management Lead

Concord, NC · Remote

... Officer) who will have the opportunity to take the Fraud Risk Management function at Flex to a ... Dispute, chargeback & recovery: own the analytical view of dispute resolution patterns; identify ...

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How much do chargeback officer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for chargeback officer in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Chargeback Officer vs Fraud Analyst?

AspectChargeback OfficerFraud Analyst
Required CredentialsBanking/finance certifications, knowledge of payment processingRisk management, fraud detection certifications, data analysis skills
Work EnvironmentFinancial institutions, payment processorsBanks, e-commerce companies, financial services
Employer & Industry UsageUsed in payment dispute resolution within banking and credit card companiesUsed to identify and prevent fraud in various financial sectors

While both roles involve financial security, a Chargeback Officer primarily handles payment disputes and chargeback processes, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. Both roles require knowledge of financial regulations and payment systems, but their daily tasks and objectives differ significantly.

What are the key skills and qualifications needed to thrive as a Chargeback Officer, and why are they important?

To thrive as a Chargeback Officer, you need strong analytical abilities, attention to detail, and a solid understanding of payment processing systems, often supported by experience in banking, finance, or fraud prevention. Familiarity with chargeback management platforms, card network rules (such as Visa and Mastercard regulations), and dispute resolution tools is typically required. Excellent communication, problem-solving skills, and the ability to work under pressure help distinguish top performers in this role. These skills are crucial for effectively managing disputes, minimizing financial losses, and ensuring regulatory compliance in payment operations.

What are Chargeback Officers?

Chargeback Officers are professionals responsible for handling and resolving disputes related to payment transactions, particularly chargebacks, in financial institutions or payment processing companies. They investigate claims from customers or merchants, gather necessary documentation, and ensure compliance with relevant regulations and card network rules. Their goal is to minimize financial losses, prevent fraud, and maintain positive relationships between all parties involved in electronic transactions.

What are some of the main challenges Chargeback Officers face when handling disputes, and how can they effectively manage them?

Chargeback Officers often face challenges such as tight response deadlines, gathering sufficient documentation, and communicating effectively with both merchants and cardholders. To manage these challenges, it’s important to stay organized, maintain up-to-date knowledge of card network rules, and build strong relationships with internal teams like fraud prevention and customer service. Proactively tracking disputes and utilizing specialized chargeback management systems can also help ensure timely and accurate resolutions.
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Chargeback Officer jobs near you
Infographic showing various Chargeback Officer job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 4% Full Time, 93% Part Time, and 1% Nights. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.
Accounts Receivable Specialist

Accounts Receivable Specialist

MIDAS CHAIN INC

Northvale, NJ • On-site

$27 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

The Company

Midas Chain, known as the premier jewelry manufacturer in the U.S. and worldwide, sells exclusively to the jewelry trade. Midas began as a family business 40 years ago, with expert craftsmanship marked as the company’s keystone. Our jewelry quality is paired with our commitment to creating genuine client relationships uniquely tailored to each jeweler. We proudly work in collaboration with mom-and-pop shops, national retailers, and everyone in between. We offer a beautiful work environment, competitive salary and a comprehensive benefit package including, medical, dental, vision, LTD, Life, 401K Profit Sharing, PTO, Paid Sick Leave and company paid holidays.


Position Overview:

Position reports directly to CFO. If you have a strong work ethic and want to work in for a company with an entrepreneurial-minded culture, this position may be for you. Midas Chain is seeking individuals who aren't afraid to roll up their sleeves and be an integral part of our team. The successful candidate will be able to micro focus on details, have strong relationship building and follow up skills, be able to manage multiple tasks. Specific experience with cash application, remittances, chargeback resolution, follow up/customer account reconciliation and collections. Strength in analyzing and reporting all related data is preferred as well as the ability to identify issues, be a problem solver and present solutions to the CFO.

General Responsibilities

  • The duties include working with the A/R team with calls and/or correspondence in a fast-paced, goal-oriented A/R department.
  • Providing customer service regarding account balances, credits, researching short payments and discrepancies.
  • Responsible for monitoring and maintaining assigned accounts.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Accounting Department.
  • Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis.

Key Responsibilities

  • Close monitoring of company’s A/R aging report on a weekly basis to resolve open invoices and past due amounts.
  • Updating invoices, maintaining customer records, running monthly statements.
  • Reconciling credit card payments.
  • Applying payments for key accounts.
  • Tracking returns for key accounts and working with returns department to resolve discrepancies.
  • Assist with month-end closings and bi-annual bank audits.

Required skills and qualifications include:

  • Bachelor’s degree in accounting or finance or equivalent work experience
  • Understanding of GAAP
  • MUST have a minimum 2 years of experience in A/R, cash application and chargebacks
  • Self-motivated with an ability to work both independently and part of a team
  • Strong working knowledge of Excel (V-look up and pivot tables a plus), Word and Outlook
  • Working knowledge of advanced accounting systems (Sage/Peachtree/Quick books a plus)
  • Excellent written and verbal communication skills