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Chargeback Officer Jobs (NOW HIRING)

City Bank

Exception Processing Specialist

Lubbock, TX · On-site

... officer input, and bank policy. 3. Chargebacks - process items received from the Federal Reserve or identified internally. 4. Positive Pay exceptions - return checks marked for return or left ...

ARMRA Colostrum

OR · On-site

ARMRA was born from a near-fatal health crisis that forced its Founder & CEO, Dr. Sarah Rahal, to ... Finance: Enabled with aligned, accurate tracking of deductions, chargebacks, and sell-through ...

Cryoport

Accounts Receivable Specialist

Brentwood, TN

$19.25 - $25.25/hr

Respond to credit card company for chargebacks in a timely manner * Assist with cash application ... Responds to inquiries from the management, CFO and Controller, special reporting requests and the ...

TVG-Medulla, LLC

Patient Advocate

Oak Brook, IL

$18 - $23.25/hr

As the organization continues to expand and enter new markets, it seeks a strong strategic COO to ... Manage credit card chargebacks. * Collaborate with Marketing team to help mitigate negative social ...

TVG-Medulla, LLC

Patient Advocate

Oak Brook, IL · On-site

$18 - $23.25/hr

As the organization continues to expand and enter new markets, it seeks a strong strategic COO to ... Manage credit card chargebacks. * Collaborate with Marketing team to help mitigate negative social ...

ARMRA Colostrum

Manager of Sales Operations

ARMRA ® was born from a near-fatal health crisis that forced its Founder & CEO, Dr. Sarah Rahal ... Finance: Enabled with aligned, accurate tracking of deductions, chargebacks, and sell-through ...

TVG-Medulla, LLC

Patient Advocate

Oak Brook, IL

$18 - $23.25/hr

As the organization continues to expand and enter new markets, it seeks a strong strategic COO to ... Manage credit card chargebacks. * Collaborate with Marketing team to help mitigate negative social ...

Apply Early

TVG-Medulla, LLC

Patient Advocate

Oak Brook, IL · On-site

$18 - $23.25/hr

As the organization continues to expand and enter new markets, it seeks a strong strategic COO to ... Manage credit card chargebacks. * Collaborate with Marketing team to help mitigate negative social ...

Cryoport, Inc.

Accounts Receivable Specialist

Brentwood, TN · On-site

$19.25 - $25.25/hr

Respond to credit card company for chargebacks in a timely manner * Assist with cash application ... Responds to inquiries from the management, CFO and Controller, special reporting requests and the ...

TVG-Medulla, LLC

Patient Advocate

Oak Brook, IL · On-site

$18 - $23.25/hr

As the organization continues to expand and enter new markets, it seeks a strong strategic COO to ... Manage credit card chargebacks. * Collaborate with Marketing team to help mitigate negative social ...

TVG-Medulla, LLC

Patient Advocate

Oak Brook, IL · On-site

$18 - $23.25/hr

As the organization continues to expand and enter new markets, it seeks a strong strategic COO to ... Manage credit card chargebacks. * Collaborate with Marketing team to help mitigate negative social ...

Apply Early

TVG-Medulla, LLC

Patient Advocate

Oak Brook, IL

$18 - $23.25/hr

As the organization continues to expand and enter new markets, it seeks a strong strategic COO to ... Manage credit card chargebacks. * Collaborate with Marketing team to help mitigate negative social ...

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Chargeback Officer information

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$29

How much do chargeback officer jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for chargeback officer in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Chargeback Officer vs Fraud Analyst?

AspectChargeback OfficerFraud Analyst
Required CredentialsBanking/finance certifications, knowledge of payment processingRisk management, fraud detection certifications, data analysis skills
Work EnvironmentFinancial institutions, payment processorsBanks, e-commerce companies, financial services
Employer & Industry UsageUsed in payment dispute resolution within banking and credit card companiesUsed to identify and prevent fraud in various financial sectors

While both roles involve financial security, a Chargeback Officer primarily handles payment disputes and chargeback processes, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. Both roles require knowledge of financial regulations and payment systems, but their daily tasks and objectives differ significantly.

What are the key skills and qualifications needed to thrive as a Chargeback Officer, and why are they important?

To thrive as a Chargeback Officer, you need strong analytical abilities, attention to detail, and a solid understanding of payment processing systems, often supported by experience in banking, finance, or fraud prevention. Familiarity with chargeback management platforms, card network rules (such as Visa and Mastercard regulations), and dispute resolution tools is typically required. Excellent communication, problem-solving skills, and the ability to work under pressure help distinguish top performers in this role. These skills are crucial for effectively managing disputes, minimizing financial losses, and ensuring regulatory compliance in payment operations.

What are Chargeback Officers?

Chargeback Officers are professionals responsible for handling and resolving disputes related to payment transactions, particularly chargebacks, in financial institutions or payment processing companies. They investigate claims from customers or merchants, gather necessary documentation, and ensure compliance with relevant regulations and card network rules. Their goal is to minimize financial losses, prevent fraud, and maintain positive relationships between all parties involved in electronic transactions.

What are some of the main challenges Chargeback Officers face when handling disputes, and how can they effectively manage them?

Chargeback Officers often face challenges such as tight response deadlines, gathering sufficient documentation, and communicating effectively with both merchants and cardholders. To manage these challenges, it’s important to stay organized, maintain up-to-date knowledge of card network rules, and build strong relationships with internal teams like fraud prevention and customer service. Proactively tracking disputes and utilizing specialized chargeback management systems can also help ensure timely and accurate resolutions.
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Chargeback Officer jobs near you
Manager, Accounts Receivable & Collections

Manager, Accounts Receivable & Collections

YMCA

Coppell, TX • On-site

$78K - $87K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,978 frontline employees who took The Breakroom Quiz

494th of 690 rated non-profit organizations

Job description

The Dallas YMCA is currently seeking a Manager of Accounts Receivable & Collections.
Job Description
At the YMCA, we strengthen communities through youth development, healthy living, and social responsibility. The Accounts Receivable & Collections Manager supports this mission by ensuring strong, efficient revenue processes that enable access to programs and services.
This position leads collections for membership, childcare, and program receivables, with a focus on resolving declined credit card transactions, ACH/bank draft returns, and chargebacks. Managing a team of six, this role is responsible for improving cash collections, reducing delinquency, and enhancing the member experience through process improvement and automation.
Qualifications
Bachelor's degree in Finance, Accounting, Business, or related field (or equivalent experience
7+ years of experience in accounts receivable and/or collections.
5+ years of experience managing or supervising a team.
Experience with recurring billing environments (e.g., memberships, tuition, subscription services).
Hands-on experience with credit card and ACH/bank draft processing and rejections.
Essential Functions
The YMCA offers a competitive benefits package designed to support your overall well-being, including:
Medical, dental, and vision coverage
Retirement plan with employer contribution
Generous paid time off and holidays
Complimentary YMCA membership
Opportunities for professional growth and development
Ymca Careers
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