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Chargeback Manager Jobs in Florida (NOW HIRING)

Job Title Procurement Manager Location Doral, FL 33122 US (Primary) Category Intelligence Job Type ... Chargebacks may include but are not limited to: * Data Lake services (e.g., Databricks, Notebooks ...

Procurement Manager LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / On-site and Off-site as required ... Document all chargeback activities in the centralized license and services ledger to support ...

Procurement Manager LCAT: Mid Location: SOUTHCOM HQ, Doral, FL / On-site and Off-site as required ... Document all chargeback activities in the centralized license and services ledger to support ...

Construction Area Manager

Ocala, FL ยท On-site

$70K - $80K/yr

The Construction Community Manager (AM) is a leadership role responsible for overseeing all ... chargebacks in Dynamics for work that does not meet ProFormance quality standards, ensuring ...

Reconcile eCommerce invoice activity, payment settlements, fees, refunds, chargebacks, and cash ... Manage customer account escalations, including billing discrepancies, deductions, short payments ...

Reconcile eCommerce invoice activity, payment settlements, fees, refunds, chargebacks, and cash ... Manage customer account escalations, including billing discrepancies, deductions, short payments ...

Accounts Receivable Manager

Jacksonville, FL ยท On-site

$95K - $115K/yr

Reconcile eCommerce invoice activity, payment settlements, fees, refunds, chargebacks, and cash ... Manage customer account escalations, including billing discrepancies, deductions, short payments ...

Front Desk Manager

Marathon, FL ยท On-site

$16.75 - $21.75/hr

The Front Desk Manager leads the day-to-day operations of the Front Office at Banana Bay. You'll ... refunds, chargebacks, and direct-bill procedures. * Review daily revenue reports, no-shows ...

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Showing results 1-20

Chargeback Manager information

See Florida salary details

$28K

$55.8K

$84.1K

How much do chargeback manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for chargeback manager in Florida is $55,756.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $65,400.00 per year, depending on experience, location, and employer.

What does a chargeback manager do?

As a Chargeback Manager, your daily responsibilities focus on overseeing and resolving disputed transactions, analyzing chargeback trends, and preparing evidence for representment. You will coordinate with internal teams such as customer service, risk management, and accounting to investigate cases and develop strategies to minimize future chargebacks. The role often involves monitoring compliance with industry regulations and training staff on best practices. Working in this position offers a balance of analytical and collaborative tasks in a fast-paced environment.

What is a chargeback manager?

A Chargeback Manager oversees the chargeback and dispute resolution process for a company, typically in the financial or e-commerce sectors. They analyze chargeback trends, implement strategies to reduce losses, and ensure compliance with payment network regulations. Their role involves collaborating with internal teams and payment processors to investigate disputes and recover funds. Strong analytical skills, attention to detail, and knowledge of payment industry regulations are essential for success in this role.

What skills and qualifications are needed to be a chargeback manager?

To excel as a Chargeback Manager, you need solid expertise in payment processing, dispute resolution, and financial analysis, often backed by a degree in finance, business, or a related field. Familiarity with chargeback management platforms, payment gateways, and knowledge of relevant industry standards like PCI DSS are typically required. Strong negotiation, analytical thinking, and communication skills distinguish top performers in this role. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and fostering productive relationships with banks, merchants, and customers.

What are the most commonly searched types of Chargeback jobs in Florida? The most popular types of Chargeback jobs in Florida are:
What are popular job titles related to Chargeback Manager jobs in Florida? For Chargeback Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Chargeback Manager jobs in Florida look for? The top searched job categories for Chargeback Manager jobs in Florida are:
What cities in Florida are hiring for Chargeback Manager jobs? Cities in Florida with the most Chargeback Manager job openings:
Infographic showing various Chargeback Manager job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $55,756 per year, or $26.8 per hour.

Senior Manager, Payments and Fraud

Stellar IT Group

Miami, FL โ€ข On-site

Contractor

Re-posted 12 days ago


Job description

Overview:
Senior Manager, Payments & Fraud
Location: Miami, FL (REMOTE)
12+ Months Contract
Position Summary
Seeking a Senior Manager, Payments & Fraud to serve as the operational and analytical backbone of its payments function across all four iconic brands: Burger King, Popeyes, Tim Hortons, and Firehouse Subs. This role is responsible for day-to-day vendor management, fraud operations, and payment channel performance, acting as the primary liaison with acquirers, networks, processors, and fraud vendors. The Senior Manager will also serve as the first escalation point for franchisee payment issues, while partnering closely with Brand, IT, Digital, and Finance teams to balance operational rigor with analytical insight.
Key Responsibilities
  • Oversee daily payments operations across RBI brands: monitor authorization rates, decline codes, settlement, and interchange; triage franchisee escalations and resolve issues with vendor partners.
  • Lead fraud operations end-to-end: manage chargeback lifecycle, partner with fraud vendors to optimize rules, track KPIs (chargeback rate, approval rate, fraud loss), and balance fraud prevention with guest experience.
  • Manage vendor relationships: prepare QBR materials for 10+ critical partners, track SLAs/deliverables, and escalate issues to the Director.
  • Drive execution of payments initiatives: rollout of network tokenization, launch of new payment methods (tap-to-pay, digital wallets, alternative payments), and enablement across stores/regions.
  • Own payments analytics and reporting: build dashboards, deliver monthly touchpoints, conduct ad-hoc analyses, and quantify ROI of initiatives.
  • Support vendor negotiations: analyze proposals, benchmark terms, build financial models, and prepare materials for leadership.
  • Prepare executive-level communications and present updates to cross-functional stakeholders.

Required Qualifications
  • Bachelor's degree in Finance, Economics, Business, STEM, or related field.
  • 5+ years of relevant experience with a Bachelor's, or 3+ years with an advanced degree (MBA, JD, etc.).
  • Proven project management experience across multiple concurrent workstreams.
  • Strong quantitative and analytical skills; advanced Excel proficiency required.
  • Demonstrated vendor management and negotiation experience.
  • Excellent communication skills, with experience presenting to senior leadership.
  • Ability to operate independently in a fast-paced, matrixed environment.

Preferred Qualifications
  • Background in payments, fraud, merchant acquiring, financial services, or consulting.
  • Familiarity with card networks (Visa, Mastercard, Amex, Discover), acquirers, and processors.
  • Working knowledge of tokenization, 3DS, chargeback management, and fraud rule engines.
  • Experience in QSR or multi-unit retail, ideally within a franchised model.
  • Exposure to scenario analysis, investment banking, or consulting.

Key Competencies
  • Operational Rigor: Drives resolution and holds vendors accountable.
  • Analytical Strength: Translates complex data into actionable recommendations.
  • Commercial Mindset: Understands P&L impact and ROI trade-offs.
  • Collaboration: Builds strong cross-functional relationships.
  • Ownership: Trusted to manage workstreams independently.
  • Clear Communication: Adapts messaging for audiences from franchise operators to C-suite executives.

Skills:
payment,fraud