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Chargeback Associate Jobs in Florida (NOW HIRING)

Saks

Specialized Operations Associate

Sarasota, FL · On-site

$17.05 - $21.32/hr

... chargebacks, and counting register and petty cash • Resolving customer issues, both internal and ... associates on the selling floor as necessary • Process Fulfillment orders • Ad hoc ...

Saks

Specialized Operations Associate

Boca Raton, FL · On-site

$17.05 - $21.32/hr

... chargebacks, and counting register and petty cash • Resolving customer issues, both internal and ... associates on the selling floor as necessary • Process Fulfillment orders • Ad hoc ...

Saks

Specialized Operations Associate

Boca Raton, FL · On-site

$17.05 - $21.32/hr

... chargebacks, and counting register and petty cash • Resolving customer issues, both internal and ... associates on the selling floor as necessary • Process Fulfillment orders • Ad hoc ...

Opal Key Resort & Marina

Accounts Receivable

Key West, FL · On-site

$18.75 - $23.75/hr

Preparing documentation for chargebacks; * Processing all credit card refunds and reconciling them ... Requirements: * Associate degree in Accounting or related field * 1-2 years of accounting ...

Opal Key Resort & Marina

Accounts Receivable

Key West, FL · On-site

$18.75 - $23.75/hr

Preparing documentation for chargebacks; * Processing all credit card refunds and reconciling them ... Requirements: * Associate degree in Accounting or related field * 1-2 years of accounting ...

Opal Key Resort & Marina

Accounts Receivable

Key West, FL

$18.75 - $23.75/hr

Preparing documentation for chargebacks; * Processing all credit card refunds and reconciling them ... Requirements: * Associate degree in Accounting or related field * 1-2 years of accounting ...

Opal Key Resort & Marina

Accounts Receivable

Key West, FL

$18.75 - $23.75/hr

Preparing documentation for chargebacks; * Processing all credit card refunds and reconciling them ... Requirements: * Associate degree in Accounting or related field * 1-2 years of accounting ...

Swatch Group

Credit Representative

Miami, FL · On-site

Associate degree in Accounting, Finance, or a related field preferred. * Minimum of two years of experience in finance, credit, accounts receivable, collections, chargebacks, or reconciliations ...

Burlington

Operations Manager V

Hialeah, FL

$25.20 - $38.85/hr

You will serve as a role model for store associates, demonstrating and reinforcing the company ... Monitor the receiving process, transfers, debits/damages, and chargebacks, and partner with the ...

Burlington Stores, Inc.

Operations Manager V

Hialeah, FL · On-site

$25.20 - $38.85/hr

You will serve as a role model for store associates, demonstrating and reinforcing the company ... Monitor the receiving process, transfers, debits/damages, and chargebacks, and partner with the ...

Swatch Group

Credit Representative

Miami, FL

Associate degree in Accounting, Finance, or a related field preferred. * Minimum of two years of experience in finance, credit, accounts receivable, collections, chargebacks, or reconciliations ...

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Chargeback Associate information

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$16

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How much do chargeback associate jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for chargeback associate in Florida is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.60 per hour, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

Chargeback associates typically do not earn $500,000 annually; high-paying roles in finance, executive management, or specialized medical fields are more likely to reach that level. Achieving such income often requires advanced skills, extensive experience, and leadership positions. Most roles with this salary range are in executive or highly specialized sectors rather than entry- or mid-level positions.

What is a chargeback associate job description?

A chargeback associate is responsible for managing and resolving chargeback disputes related to credit card transactions. They review transaction details, communicate with banks and merchants, and ensure compliance with payment processing policies, often using specialized software. Strong attention to detail and knowledge of payment industry regulations are essential for this role.

What are some common challenges Chargeback Associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What jobs pay $10,000 a month without a degree?

A Chargeback Associate typically earns less than $10,000 per month, but some high-paying roles in sales, real estate, or entrepreneurship can reach or exceed this income level without a degree. These jobs often require strong skills, experience, or certifications, and may involve commission-based pay or self-employment.

What are Chargeback Associates?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What is the salary of chargeback associate?

The salary of a chargeback associate typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the employer. Entry-level positions may start lower, while experienced professionals or those in high-cost areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a Chargeback Associate, and why are they important?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.
What are the most commonly searched types of Chargeback jobs in Florida? The most popular types of Chargeback jobs in Florida are:
What cities in Florida are hiring for Chargeback Associate jobs? Cities in Florida with the most Chargeback Associate job openings:
Chargeback Associate jobs near you
Infographic showing various Chargeback Associate job openings in Florida as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, and 33% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,467 per year, or $16.1 per hour.
Associate III, Chargeback Operations

Associate III, Chargeback Operations

FIS

Jacksonville, FL

Full-time

Posted 11 days ago

FIS Global rating

7.3

Company rating: 7.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

137th of 191 rated software companies

Job description

Job Description

Job Title
Associate III, Chargeback Operations

Intro:
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role
You will support end-to-end chargeback and dispute resolution processes, ensuring accurate and timely handling of transaction disputes.
You will investigate complex cases, reduce financial risk, and maintain compliance with network and regulatory requirements.
You will leverage data analysis and Excel-based reporting to monitor trends and improve operational performance.
Success is measured by accuracy, productivity, turnaround time, and adherence to service and compliance standards.

What You Will Be Doing
Review, investigate, and resolve chargeback and dispute cases across card networks
Analyze transaction data and supporting documentation to determine resolution outcomes
Ensure compliance with card network rules and regulatory dispute processing requirements
Manage multiple work queues and prioritize tasks to meet service level agreements
Use Microsoft Excel to track volumes, analyze trends, and support reporting needs
Identify root causes of disputes and recommend process improvements
Collaborate with internal teams, financial institutions, and merchants to resolve issues
Escalate complex or high-risk cases and follow through to resolution
Maintain accurate documentation and update systems with detailed case notes
Meet performance metrics for quality, accuracy, productivity, and timeliness

Required Qualifications
Experience in chargeback, dispute processing, fraud operations, or financial services
Strong proficiency in Microsoft Excel, including data analysis, reporting, and reconciliation
Analytical skills with ability to interpret transactional and case-related data
Knowledge of card network rules and dispute resolution processes
Strong attention to detail and ability to manage high-volume workloads
Effective written and verbal communication skills
Ability to work independently and make decisions using established guidelines
Proficiency with Microsoft Office and business systems

Preferred Qualifications
Experience handling escalated or complex chargeback cases
Advanced Excel skills such as pivot tables, formulas, and data visualization
Background in payments, banking, or card operations
Experience with case management or dispute processing systems
Continuous improvement or process optimization experience

What We Offer you
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

Opportunities to make an impact in fintech

Personal and professional learning

Inclusive, diverse work environment

Resources to give back to your community

Competitive salary and benefits


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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FIS logo

About FIS

Sourced by ZipRecruiter

FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world. For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests. Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Jacksonville , FL, US

Year founded

1968

Social media

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