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Chargeback Associate Jobs in Florida (NOW HIRING)

Chargebacks Analyst

Miami, FL · Hybrid

$80K - $90K/yr

Associate's degree in Accounting, Finance, or related field and/or 3-5 years of pharmaceutical chargeback experience. * Strong knowledge of pharmaceutical chargeback and rebate processes.

Chargeback Surveillance: Monitor chargeback activity against Visa Dispute Monitoring Program (VDMP ... Associate degree in Business or related field or equivalent work experience. Experience * Minimum 3 ...

Chargeback Surveillance: Monitor chargeback activity against Visa Dispute Monitoring Program (VDMP ... Associate degree in Business or related field or equivalent work experience. Experience * Minimum 3 ...

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Accounting Assistant

Coral Gables, FL · On-site

$53K - $60K/yr

Coordinate with Logistics, Sales, and Credit teams to identify root causes of recurring chargebacks. Assist with bank reconciliations and general ledger entries What You Bring * Education: Associate ...

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Operations & Logistics Coordinator

Pompano Beach, FL · On-site

$18.25 - $24.50/hr

Manage customer chargeback processes, including documentation, follow-up, and resolution. * Support ... Education * Associate or bachelor's degree in business, supply chain, logistics, operations ...

Bilingual Dispatch Associate

Jacksonville, FL · On-site

$15.75 - $19.75/hr

Installation Associate REPORTS TO: Installation Manager LOCATION: 2730 Pickettville Road Suite 103 ... Research issues related to work order chargebacks and warranties. * Utilize your in-depth knowledge ...

Bilingual Dispatch Associate

Jacksonville, FL · On-site

$15.75 - $19.75/hr

Installation Associate REPORTS TO: Installation Manager LOCATION: 2730 Pickettville Road Suite 103 ... Research issues related to work order chargebacks and warranties. * Utilize your in-depth knowledge ...

... Associate is responsible for the daily operations of the General Office and operational functions ... chargebacks, and counting register and petty cash • Resolving customer issues, both internal and ...

... Associate is responsible for the daily operations of the General Office and operational functions ... chargebacks, and counting register and petty cash • Resolving customer issues, both internal and ...

Administers plans and actions to keep chargebacks and rebates to a minimum. Verifies all employees ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Associates in this role play an important part in protecting client interests, supporting ... Addresses chargeback/dispute related situations * Acts as front-line investigators keeping back end ...

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Chargeback Associate information

See Florida salary details

$9

$16

$22

How much do chargeback associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for chargeback associate in Florida is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.60 per hour, depending on experience, location, and employer.

What is a chargeback associate?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What are the key skills and qualifications needed to thrive as a chargeback associate?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.

What are some common challenges chargeback associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What are the most commonly searched types of Chargeback jobs in Florida?

The most popular types of Chargeback jobs in Florida are:

What cities in Florida are hiring for Chargeback Associate jobs?

Cities in Florida with the most Chargeback Associate job openings:

Infographic showing various Chargeback Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,467 per year, or $16.1 per hour.

Chargeback Analyst

Saint Petersburg, FL • On-site

Lenmar Consulting Inc
501 - 1,000 employees

$20/hr

Other

Posted 5 days ago


Job description

Chargeback Analyst

Contract - 4 months

St. Petersburg, FL - Remote 100%

Rate: $20/hr w2 no benefits


Job Brief:

The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases.

Primary duties include researching and resolving cardholder claims of fraud and/or error, processing of Chargebacks and funds recovery while complying with card association and regulatory guidelines and timeframes. Chargeback Analyst I is also responsible for mitigating loss, maintaining a high level of productivity and accuracy while providing the highest level of service to cardholders and credit unions. Responsibilities:

Review, research and initiate the resolution of dispute inquiries from cardholders, credit unions and internal teams.

Analyze cardholder fraud/dispute information and/or documentation received. Apply appropriate case actions within card association, regulatory and departmental guidelines. Actions include case set-up, fraud reporting and cardholder adjustments where applicable. Process Chargebacks and funds recovery within card association rules and timeframes. Analyze and interpret merchant responses for appropriate next steps, including Arbitration and Compliance. Manage dispute case through applicable cycles up to and including final resolution.

Maintain accurate case files including documentation and case notations while ensuring timely actions throughout. Generate cardholder letters/correspondence as needed to ensure compliance with regulatory and card association requirements. Pay attention to details in all actions to mitigate financial losses. Interpret changes to dispute resolution rules as mandated by card associations. Keep informed on product enhancements, system changes, and compliance issues. Service inbound/outbound cardholder and credit union calls or inquiries related to dispute cases received. Monitor and trouble shoot daily workflow and make recommendations to management based upon volumes and trends. Regular and reliable attendance is essential. Perform other duties as assigned.

Requirements:

High School Diploma or GED required.

Associates Degree in a related field or equivalent combination of education and/or experience preferred

One (1) year customer service experience required.

Minimum one (1) year working in payments preferred.

General knowledge of card Brand (Visa, Client, Client, Discover etc.) processing preferred.

Ability to work both independently and in a team environment.

Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audio visual support aids.

Excellent reading comprehension and problem-solving skills needed with attention to detail.

Excellent organizational, time management and quantitative skills with the ability to handle multiple activities simultaneously and within a fast-paced environment.

Ability to exercise discretion and good judgment in making decisions.

Proficiency in word processing and spreadsheet computer software applications.

Ability to maintain confidentiality of materials handled.

Ability to be flexible and work under high pressure in a complex environment.