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Remote Chargeback Manager Jobs in Florida (NOW HIRING)

Justt

Solution Engineer - Tampa

Tampa, FL · On-site +1

We operate on a hybrid model, with time split between our NYC office and remote work. Some travel ... prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...

Worxweb Solutions

$720/wk

Grow Your Career with a Remote Medicare Sales Opportunity Worxweb Solutions is proud to connect top ... Manage a distraction-free home workspace and equipment. * Participate in regular coaching, QA, and ...

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Remote Chargeback Manager information

What is the difference between Remote Chargeback Manager vs Remote Fraud Analyst?

AspectRemote Chargeback ManagerRemote Fraud Analyst
CredentialsExperience in payment processing, certifications like PCI DSSKnowledge of fraud detection, certifications like ACFE or CFCS
Work EnvironmentFinancial institutions, e-commerce companiesFinancial services, online retail
Industry UsageCommonly employed in payment and merchant servicesUsed across banking, e-commerce, and fintech sectors

The Remote Chargeback Manager primarily handles disputes related to payment reversals, focusing on chargeback processes and merchant compliance. In contrast, the Remote Fraud Analyst detects and prevents fraudulent activities to protect company assets. Both roles require knowledge of payment systems and industry regulations, but they focus on different aspects of financial security and customer disputes.

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The most popular types of Remote Chargeback jobs in Florida are:

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Remote Chargeback Manager jobs near you

Solution Engineer - Tampa

Justt

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

Job description

Description
Justt is a leader in the chargeback automation industry, providing hands-free solutions that help merchants reclaim their revenue. Our innovative AI-driven platform resolves payment disputes efficiently and accurately, freeing our clients to focus on their core business. We are a forward-thinking company that values innovation, responsibility, and fairness.
We're seeking an experienced, independent Solution Engineer to join our growing New York team. This is a critical role requiring complete ownership of complex technical processes - from initial pre-sales through full customer onboarding. The ideal candidate is a seasoned professional with exceptional communication skills and the ability to lead processes independently in a fast-paced startup environment.
Location & travel: This position is based in New York, NY. We operate on a hybrid model, with time split between our NYC office and remote work. Some travel is expected - to meet prospective and existing clients, support on-site integrations, and collaborate with teammates - so candidates should be willing and able to travel as needed.
What You'll Do:
Lead Technical Sales Processes
  • Take full ownership of the technical aspects of the sales cycle, including a deep understanding of customer requirements and matching them to the right solutions.
  • Conduct professional product demonstrations and technical workshops for prospective clients.
  • Develop and present customized solutions that address specific client challenges and business objectives

Technical Implementation & Onboarding
  • Lead the complete technical implementation of Justt's solutions for new clients, ensuring seamless integration with their existing systems.
  • Provide comprehensive training and ongoing support so clients maximize the value they get from our solutions.
  • Proactively identify and resolve technical challenges throughout the onboarding process.

Cross-Functional Collaboration
  • Work closely with sales, product, customer success, and engineering teams to exceed client expectations.
  • Translate client needs into clearly defined technical tasks for R&D and help drive them to completion.
  • Contribute to the development of technical documentation and training materials.

What You'll Bring
  • 5+ years of proven experience in solution engineering, pre-sales, or technical consulting roles.
  • 2+ years in fintech or payments - a strong bonus.
  • Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution.

Technical Skills
  • Proven, hands-on experience with integration processes, APIs, and data mapping.
  • Strong problem-solving abilities and a critical-thinking approach to client challenges.
  • Ability to define and scope technical tasks for engineering teams and manage them through delivery.
  • Strong project management capabilities - able to plan, coordinate, and drive multiple onboarding and integration projects to completion, keeping stakeholders aligned and timelines on track.

Personal Qualities
  • Exceptional communication and presentation skills - able to explain complex technical concepts to both technical and non-technical stakeholders.
  • Independence and proactivity - you thrive managing multiple projects simultaneously in a rapidly changing environment.
  • Composure under pressure and a customer-first mindset.
  • Cultural fit for a fast-paced, creative startup atmosphere and our hybrid NYC team.
  • Fluency in English; additional languages are advantageous.

Why Justt
At Justt you'll take real ownership from day one, work alongside a talented and collaborative team, and help shape how the world's merchants win back revenue lost to chargebacks. If you're excited by complex technical problems and love working directly with customers, we'd love to hear from you!
Benefits + Perks:
Health, dental & vision insurance
Equity / stock options
Generous PTO + company holidays
Parental leave
Company-wide shut down every last day of the quarter
✈ Company-wide events

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