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Chargebacks Jobs (NOW HIRING)

Chargeback Analyst

Lake Zurich, IL · On-site

$35 - $39/hr

Serve as the subject matter expert for chargebacks in the Model N system, including training users, troubleshooting functionality issues, executing system testing, and providing expertise on ...

Chargeback Analyst

Lake Zurich, IL · On-site

$35 - $39/hr

Serve as a subject matter expert for chargebacks in the Model N system by training users, troubleshooting functionality issues, executing functionality testing, and providing expertise on chargeback ...

The ideal candidate will investigate chargebacks, prepare representment documentation, communicate with customers, and ensure disputes are resolved within required timelines. Responsibilities

CHARGEBACK ANALYST

Bridgewater, NJ · On-site

$31 - $38/hr

Timely review and validation of debit memos submitted for chargebacks through iContracts with complete accuracy. * Provide trend analysis by customer and product to identify key drivers in chargeback ...

Processing chargebacks recon (Updating status of chargeback and review status) * Communicate with customers regarding documentation requests via email and phonecalls * Ensure Dispute milestones are ...

Chargeback Analyst requires: * Chargeback, Merchant Dispute, Incoming Dispute, Issuing Chargeback, Outgoing Dispute, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets * At least 2 ...

CHARGEBACK ANALYST

Bridgewater, NJ · On-site

$31 - $38/hr

Timely review and validation of debit memos submitted for chargebacks through iContracts with complete accuracy. * Provide trend analysis by customer and product to identify key drivers in chargeback ...

Under the direction of Chargebacks and Sales Tracing Manager, this position is responsible for accurately verifying and processing chargebacks/rebates from our distributors, professionally responding ...

We are seeking an AR & Chargebacks Manager to join the team. The ideal candidate will be passionate, self-motivated, eager to learn and able to execute these essential responsibilities: Oversee AR ...

Reconcile incoming Chargebacks submissions based on frequency of distributor submission schedule and process resubmissions * Troubleshoot problems of various complexities with limited supervision and ...

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Chargebacks information

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How much do chargebacks jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for chargebacks in the United States is $29.04, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chargebacks specialist, and why are they important?

To thrive as a Chargebacks Specialist, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by experience in payment processing or fraud prevention. Familiarity with chargeback management platforms, payment networks (like Visa/Mastercard), and dispute resolution systems is typically required. Exceptional communication, problem-solving abilities, and time management skills help you handle high-pressure situations and negotiate effectively with customers and financial institutions. These skills are vital to minimize financial losses, ensure compliance, and maintain positive relationships with clients and partners.

What is the difference between Chargebacks vs Fraud Analyst?

AspectChargebacksFraud Analyst
Required CredentialsKnowledge of payment processing, basic financial understandingFinancial analysis, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce sectors
Employer & Industry UsageMerchants, payment processorsFinancial institutions, security teams

Chargebacks involve handling disputed transactions and refund processes, while Fraud Analysts focus on detecting and preventing fraudulent activities. Both roles require financial knowledge, but Chargebacks specialists primarily manage transaction disputes, whereas Fraud Analysts analyze patterns to prevent fraud. Understanding these differences helps in choosing the right career path or job focus within the financial and e-commerce industries.

What are common challenges faced by professionals working in chargebacks, and how can they be addressed?

Professionals in chargebacks often encounter challenges such as managing high volumes of disputes, staying updated on evolving payment regulations, and effectively communicating with both customers and merchants. Handling time-sensitive cases and ensuring accurate documentation are crucial, as errors can lead to financial loss or regulatory penalties. To address these challenges, it’s important to develop strong organizational skills, leverage automation tools, and participate in ongoing training on industry best practices and compliance requirements.

What are chargebacks?

Chargebacks are transactions that are reversed by a bank or credit card issuer after a customer disputes a charge on their account. They are designed to protect consumers from unauthorized or fraudulent transactions, but can also occur due to issues like goods not being received or dissatisfaction with a purchase. The process involves the cardholder contacting their bank, which then investigates the claim and may refund the money while retrieving it from the merchant. Managing chargebacks is an important task for businesses, as excessive chargebacks can result in fees or even loss of the ability to process credit card payments.
More about Chargebacks jobs
What cities are hiring for Chargebacks jobs? Cities with the most Chargebacks job openings:
What are the most commonly searched types of Chargebacks jobs? The most popular types of Chargebacks jobs are:
What states have the most Chargebacks jobs? States with the most job openings for Chargebacks jobs include:
Infographic showing various Chargebacks job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $60,411 per year, or $29 per hour.

Pricing/Chargebacks Coordinator

FFF Enterprises, Inc.

Temecula, CA • On-site

$24.51 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Job description

Why We Are - Who We Are: About FFF Enterprises
What We Do - https://www.fffenterprises.com/company/what-we-do.html
Position Summary
Under the supervision of the Pricing/Procurement Manager the Pricing/Chargebacks Coordinator is responsible for ensuring the overall company's systems and database meet with its known contractual arrangements with respect to GPO and associated vendor agreements. This position maintains pricing for company customers and products. Primary functions are to monitor GPO, IDN and Health System contracts to ensure operational effectiveness and verify FFF is in compliance with the contractual obligations related to pricing and reporting requirements. This position requires processing of chargeback files and reconciliation of those files to ensure minimum losses to FFF.
The position requires a self-starter who can interact with all levels of staff in a fast-paced dynamic work environment. Interpretive and analytical skills are necessary to read, understand, and implement customer and vendor contracts.
This position requires direct interface with Procurement, Sales, Customer Service, Sales Operations, Finance, Product Management and Business Development Management as well as suppliers. Must be able to communicate effectively with the aforementioned departments to resolve issues.
Essential Functions and Duties
  • Create, maintain and audit products for the material master, condition records, and listings ensuring all fields are entered accurately and communicated to ecommerce to add to BioSupply.
  • Create, maintain and audit condition contracts from suppliers ensuring adherence to the contract pricing, terms and customer eligibility. Work with the Sales Ops department to identify customers and update customer identifiers as required.
  • Responsible for chargeback reporting & outstanding aged chargebacks for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
  • Responsible for chargeback reporting for assigned vendors and for reconciliation of all chargeback denials, minimizing any loss to the company for inaccurate contract maintenance. Develop relationship with supplier chargeback personnel to ensure any issues are handled quickly and efficiently.
  • Work with Finance to resolve discrepancies between rebates and subsequent credit issued by vendor.
  • Expiring contract data to be provided by Pricing/Procurement Manager. Contact each vendor with an expiring contract to determine if the contract will be renewed or replaced.
  • Load appropriate Data from EDI 845's, process outgoing data for EDI 844's with correspondence to the VP, Business Operations and Controls.
  • Load and maintain Condition records in SAP. This function is required to populate purchase orders with the correct cost of goods purchased, terms, and conditions of the buy.
  • Under guidance from the Pricing/Procurement Manager run and submit daily, weekly, monthly vendor chargeback reporting as required by contract.
  • Continuously strive to improve processes, service quality to internal and external customers.
  • Work with Manager to identify and implement efficiencies through process improvements and/or systems enhancements. Assist with testing of new SAP improvements as required.
  • Work with Sales and internal personnel to communicate pricing changes, individual customer pricing and contract eligibility with assigned suppliers.
  • Adheres specifically to all company policies and procedures, Federal and State regulations and laws.
  • Display dedication to position responsibilities and achieve assigned goals and objectives.
  • Represent the Company in a professional manner and appearance at all times.
  • Understand and internalize the Company's purpose; Display loyalty to the Company and its organizational values.
  • Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
  • Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds.
  • Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
  • Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the company. Immediately report any concerns or violations.
  • Other duties as assigned.

Education, Knowledge, Skills and Experience
Required Education:
  • High school diploma or equivalent.

Required Experience:
  • Minimum one (1) year in contract administration or directly related experience within a wholesale/distributor company.

Preferred Experience:
  • Prior experience in a company that distributed medical products is preferred.
  • Experience in Finance, Marketing, or Materials Management is desirable.

Required Skills:
  • Must have strong organizational skills
  • Must have a detail orientation and the proven ability to prioritize work
  • Must have effective verbal and written communication skills
  • Must have the ability to work with limited supervision and as part of a team
  • Sound decision-making abilities
  • Ability to communicate effectively with internal/external customers/management at all levels.
  • Analytical skills.
  • Accuracy and diligence to the task at hand.
  • Proficient in Microsoft Word and Excel.
  • Desire and ability to take on new responsibilities and tasks.
  • Ability to recommend solutions to a wide variety of problems.
  • Understanding of and ability to interpret written contracts.
  • Ability to work overtime as needed.

Physical requirements
Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends. Working condition include normal office setting.
Mental Demands
Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.
Direct Reports
No
EEO Statement
FFF Enterprises and Nufactor are an equal opportunity employer and prohibits discrimination and harassment based on the following characteristics: race, color, religion, national origin, physical or mental disability, gender, age (40 years and over) qualified veteran and any other characteristic protected by state or federal anti-discrimination law covering employment. These categories are defined according to Government Code section 12920. The Company prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
To be considered for a position with FFF Enterprises, Inc, applicants must complete and sign the application.
Employee Benefits Available for FFF Enterprises Team Members
Employee benefits include:
  • Medical Insurance
  • Dental Insurance
  • Vision Discount Program
  • Vision Insurance Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Dependent Care Flexible Spending Account
  • Employee Assistance Program (EAP)
  • Group Life and AD&D
  • Voluntary Supplemental Life Insurance Plans
  • Short Term Disability
  • Long Term Disability Income Protection
  • 401k Profit Sharing Retirement Plan - Discretionary Match
  • Discretionary Bonus
  • Supplemental Insurance Plans
  • Prepaid Legal/Identity Theft Plan
  • Paid Holidays/Vacation/Sick Days
    • Seven (7) Paid Holidays, Two (2) Week Vacation, Five (5) Sick Days, and One (1) Float Day for CA, NC, and TX
      All Other States Receive One Hundred Twenty (120) Hours of PTO
  • Tuition Reimbursement Program
  • Notary Services
  • Employee Referral Bonus
  • Vendor Discount Programs
  • Corporate Individual Travel Program

(Note: We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. Hire may be subject to passing a medical examination, and to skill and agility tests.)