ZipRecruiter

Log In

1

Fraud Chargeback Manager Jobs (NOW HIRING)

GlossGenius

Fraud Operations Manager

New York, NY · On-site +1

$160K - $180K/yr

About the Role As the Fraud Operations Manager, you'll own the end-to-end fraud function: building ... Build investigation workflows for chargebacks, disputes, suspicious transactions, and account ...

Quilt Software

Director, Risk and Fraud

New York, NY · Remote

Manage fraud detection and prevention across the merchant portfolio, including chargeback management, dispute resolution, and loss mitigation * Maintain credit exposure within defined thresholds ...

Quilt Software

Director, Risk and Fraud

New York, NY · On-site +1

Manage fraud detection and prevention across the merchant portfolio, including chargeback management, dispute resolution, and loss mitigation * Maintain credit exposure within defined thresholds ...

Vaco LLC

Chargeback Analyst I (x3)

Saint Petersburg, FL · Remote

$19/hr

The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud ... Manage dispute cases through all cycles up to final resolution • Maintain accurate case files ...

KnitWell Group

Manager, Omni Fraud Prevention

Manager, Asset Protection - Omni Fraud Prevention About the role The Manager of OMNI Fraud ... Experienced with the chargeback process, able to analyze chargeback reports, pinpoint causes and ...

ALOIS LLC

Sr Fraud Analyst

San Jose, CA · On-site

$140K - $165K/yr

... chargebacks, and customer experience. * Build dashboards, reporting solutions, and visualizations ... Independently manage analytics initiatives in a client-facing and cross-functional environment.

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN · On-site

$25.20 - $29.50/hr

Minimum 1-2 years direct experience investigating credit card fraud or handling card disputes/chargebacks in a financial services environment. Demonstrated Knowledge * Effective time management ...

Blaze Credit Union

Fraud Analyst

Saint Paul, MN · On-site

$25.20 - $29.50/hr

Minimum 1-2 years direct experience investigating credit card fraud or handling card disputes/chargebacks in a financial services environment. Demonstrated Knowledge * Effective time management ...

Blaze Credit Union

Fraud Analyst

Falcon Heights, MN

$25.20 - $29.50/hr

Minimum 1-2 years direct experience investigating credit card fraud or handling card disputes/chargebacks in a financial services environment. Demonstrated Knowledge * Effective time management ...

next page

Showing results 1-20

People also search for

All JobsFraud Chargeback JobsFraud Chargeback Manager Jobs

Fraud Chargeback Manager information

See salary details

$31K

$58.7K

$109K

How much do fraud chargeback manager jobs pay per year?

As of May 31, 2026, the average yearly pay for fraud chargeback manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fraud Chargeback Manager, and why are they important?

To thrive as a Fraud Chargeback Manager, you need expertise in chargeback processes, payment industry regulations, and fraud prevention strategies, usually supported by experience in banking or financial services. Familiarity with chargeback management platforms, data analysis tools, and relevant certifications like Certified Fraud Examiner (CFE) is often required. Strong analytical thinking, attention to detail, and effective communication skills help you resolve disputes and lead teams efficiently. These skills and qualities are vital for minimizing financial losses, ensuring regulatory compliance, and maintaining strong customer trust.

How does a Fraud Chargeback Manager typically collaborate with other departments to resolve disputed transactions?

A Fraud Chargeback Manager often works closely with teams such as customer service, compliance, risk management, and IT to investigate and resolve disputed transactions. They coordinate with customer service representatives to gather client statements, consult with compliance teams on regulatory requirements, and leverage IT support for data analysis or evidence collection. This cross-departmental collaboration ensures a thorough review of each case and helps the organization maintain strong fraud prevention protocols while providing excellent customer service.

What does a Fraud Chargeback Manager do?

A Fraud Chargeback Manager oversees the process of handling fraudulent chargebacks, which are disputes raised by customers regarding unauthorized or fraudulent transactions. They are responsible for investigating claims, gathering evidence, and representing the business in the dispute process with banks and credit card companies. Their main goal is to minimize financial losses from chargebacks while ensuring compliance with industry regulations and maintaining customer trust. This role often involves collaborating with fraud analysts, customer service teams, and payment processors to improve fraud prevention strategies.

What is the difference between Fraud Chargeback Manager vs Fraud Analyst?

AspectFraud Chargeback ManagerFraud Analyst
Primary RoleOversees chargeback processes related to fraud disputes and manages fraud-related chargebacks.Analyzes fraud patterns, investigates suspicious activity, and develops fraud prevention strategies.
CredentialsExperience in fraud management, knowledge of chargeback procedures, certifications like CFE or CFSA often preferred.Strong analytical skills, knowledge of fraud detection tools, certifications like CFE or ACFE beneficial.
Work EnvironmentTypically in financial institutions, e-commerce companies, or payment processors.Often in financial services, e-commerce, or cybersecurity firms.

The Fraud Chargeback Manager focuses on managing and resolving fraud-related chargebacks, ensuring compliance and minimizing losses. In contrast, the Fraud Analyst primarily investigates fraud incidents, analyzes data, and develops prevention strategies. Both roles require fraud-related certifications and work in similar environments, but their core responsibilities differ in scope and focus.

More about Fraud Chargeback Manager jobs
What cities are hiring for Fraud Chargeback Manager jobs? Cities with the most Fraud Chargeback Manager job openings:
What are the most commonly searched types of Fraud Chargeback jobs? The most popular types of Fraud Chargeback jobs are:
What states have the most Fraud Chargeback Manager jobs? States with the most job openings for Fraud Chargeback Manager jobs include:
What job categories do people searching Fraud Chargeback Manager jobs look for? The top searched job categories for Fraud Chargeback Manager jobs are:
Fraud Chargeback Manager jobs near you
Infographic showing various Fraud Chargeback Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 17% Hybrid, and 83% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.
Fraud Chargeback Coordinator

Fraud Chargeback Coordinator

SeaWorld Parks & Entertainment

Orlando, FL • On-site

$16.75 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What you get to do:
  • Proactively monitor and review internet sales and transaction data for suspicious activity and possible fraud
  • Investigate irregular transactions, uncover root causes, and drive timely resolutions
  • Analyze data to identify emerging fraud trends and evolving threats, sharing insights and recommendations to reduce risk and loss
  • Partner with Investigations to detect, mitigate, and prosecute fraud
  • Document findings and insights to support risk assessments, reporting, and performance metrics
  • Review and resolve payment disputes (chargebacks) from credit card providers
  • Prepare compelling, evidence-based chargeback rebuttal packages by partnering with cross-functional teams
  • Lead and contribute to special projects that enhance fraud prevention strategies and operational efficiency

What it takes to succeed:
We're looking for a proactive, detail-driven problem solver who thrives in a fast-paced environment:
  • Strong organizational and time management skills, with the ability to prioritize effectively
  • Sharp analytical thinking and problem-solving abilities, including recognizing subtle or non-obvious patterns in data
  • A continuous improvement mindset, with the ability to identify best practices and recommend process enhancements
  • Comfort managing multiple priorities and adapting quickly to changing business needs
  • Self-motivated and able to work independently with minimal supervision
  • Excellent written and verbal communication skills, with the ability to clearly present findings and recommendations

What else is important:
  • This is an onsite role based in our Orlando office
  • Occasional weekend availability required (approximately one day every other month, dependent on business needs)
  • Primarily desk-based work
  • Preferred experience dealing with electronic payment fraud, risk operations, chargeback operations, or data analysis
  • Accertify platform experience a plus
  • Advanced proficiency in Excel preferred

The perks of the position:
  • Paid Time Off
  • Complimentary Park Tickets and Passes
  • Park Discounts on Food and Merchandise
  • Medical, Dental, and Vision Insurance
  • 401K Retirement plan
  • Voluntary Insurance
  • Life Insurance
  • Disability Benefits
  • Tuition Reimbursement
  • Dependent and Health Care Flexible Spending Accounts
  • Employee Assistance Program
  • Legal Assistance Plan

EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Apply