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Fraud Chargeback Manager Jobs (NOW HIRING)

IBC Bank

Fraud Analyst

San Antonio, TX · On-site

The Fraud Analyst is responsible for the analysis and support of all data trends related to Check Fraud chargebacks, charge-offs, and Red E disputes. Utilize the VISA Data Manager system for data ...

Coinflow

Machine Learning Lead

Chicago, IL · On-site

$175K - $235K/yr

Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity ... Experience developing, managing, and scaling MLOps pipelines and monitoring systems (retraining ...

Citizens

Fraud Operations Manager

Irving, TX · On-site

This role is responsible for leading chargeback processing, recovery operations, representment and ... Proven track record managing vendor relationships with recovery or fraud prevention vendors (Ethoca ...

Citizens

Fraud Operations Manager

Irving, TX

This role is responsible for leading chargeback processing, recovery operations, representment and ... Proven track record managing vendor relationships with recovery or fraud prevention vendors (Ethoca ...

Citizens

Fraud Operations Manager

Pittsburgh, PA · On-site

This role is responsible for leading chargeback processing, recovery operations, representment and ... Proven track record managing vendor relationships with recovery or fraud prevention vendors (Ethoca ...

Citizens Bank

Fraud Operations Manager

Riverside, RI · On-site

This role is responsible for leading chargeback processing, recovery operations, representment and ... Proven track record managing vendor relationships with recovery or fraud prevention vendors (Ethoca ...

Citizens

Fraud Operations Manager

Riverside, RI · On-site

This role is responsible for leading chargeback processing, recovery operations, representment and ... Proven track record managing vendor relationships with recovery or fraud prevention vendors (Ethoca ...

Citizens

Fraud Operations Manager

Pittsburgh, PA

This role is responsible for leading chargeback processing, recovery operations, representment and ... Proven track record managing vendor relationships with recovery or fraud prevention vendors (Ethoca ...

GlossGenius

Fraud Operations Manager

New York, NY · On-site +1

$160K - $180K/yr

About the Role As the Fraud Operations Manager, you'll own the end-to-end fraud function: building ... Manage chargeback and dispute operations end-to-end, including evidence compilation, representment ...

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Fraud Chargeback Manager information

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$31K

$58.7K

$109K

How much do fraud chargeback manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for fraud chargeback manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

How does a Fraud Chargeback Manager typically collaborate with other departments to resolve disputed transactions?

A Fraud Chargeback Manager often works closely with teams such as customer service, compliance, risk management, and IT to investigate and resolve disputed transactions. They coordinate with customer service representatives to gather client statements, consult with compliance teams on regulatory requirements, and leverage IT support for data analysis or evidence collection. This cross-departmental collaboration ensures a thorough review of each case and helps the organization maintain strong fraud prevention protocols while providing excellent customer service.

What is the difference between Fraud Chargeback Manager vs Fraud Analyst?

AspectFraud Chargeback ManagerFraud Analyst
Primary RoleOversees chargeback processes related to fraud disputes and manages fraud-related chargebacks.Analyzes fraud patterns, investigates suspicious activity, and develops fraud prevention strategies.
CredentialsExperience in fraud management, knowledge of chargeback procedures, certifications like CFE or CFSA often preferred.Strong analytical skills, knowledge of fraud detection tools, certifications like CFE or ACFE beneficial.
Work EnvironmentTypically in financial institutions, e-commerce companies, or payment processors.Often in financial services, e-commerce, or cybersecurity firms.

The Fraud Chargeback Manager focuses on managing and resolving fraud-related chargebacks, ensuring compliance and minimizing losses. In contrast, the Fraud Analyst primarily investigates fraud incidents, analyzes data, and develops prevention strategies. Both roles require fraud-related certifications and work in similar environments, but their core responsibilities differ in scope and focus.

What does a Fraud Chargeback Manager do?

A Fraud Chargeback Manager oversees the process of handling fraudulent chargebacks, which are disputes raised by customers regarding unauthorized or fraudulent transactions. They are responsible for investigating claims, gathering evidence, and representing the business in the dispute process with banks and credit card companies. Their main goal is to minimize financial losses from chargebacks while ensuring compliance with industry regulations and maintaining customer trust. This role often involves collaborating with fraud analysts, customer service teams, and payment processors to improve fraud prevention strategies.

What are the key skills and qualifications needed to thrive as a Fraud Chargeback Manager, and why are they important?

To thrive as a Fraud Chargeback Manager, you need expertise in chargeback processes, payment industry regulations, and fraud prevention strategies, usually supported by experience in banking or financial services. Familiarity with chargeback management platforms, data analysis tools, and relevant certifications like Certified Fraud Examiner (CFE) is often required. Strong analytical thinking, attention to detail, and effective communication skills help you resolve disputes and lead teams efficiently. These skills and qualities are vital for minimizing financial losses, ensuring regulatory compliance, and maintaining strong customer trust.
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What cities are hiring for Fraud Chargeback Manager jobs? Cities with the most Fraud Chargeback Manager job openings:
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Fraud Chargeback Manager jobs near you
Infographic showing various Fraud Chargeback Manager job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Temporary. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.
Chargeback & Fraud Analyst

Chargeback & Fraud Analyst

Breeze Airways

Cottonwood Heights, UT

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Breeze Airways rating

5.6

Company rating: 5.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

23rd of 26 rated airlines

Job description

Breeze is hiring- join us!

The Chargeback and Fraud Analyst within Fleet and Treasury supports a team tasked with executing on critical capital, financing, and strategic decisions to support the growth of Breeze Airways.  The incumbent will be involved in liquidity management and revenue protection, customer payments processing, fraud detection and reconciliation, and special projects as required by the team. As part of the Fleet and Treasury team, they will get a view into how the growing balance sheet of a start-up airline is managed efficiently and effectively.

Here's what you'll do
  • Review, investigate and respond to chargeback claims by researching transactions and gathering compelling evidence to maximize dispute win rates
  • Monitor chargeback trends and conduct analysis to identify root causes
  • Maintain compliance with card network rules and acquiring bank requirements
  • Monitor transactions for fraudulent activity, making informed approval or decline decisions
  • Identify patterns and implement fraud detection strategies, support fraud rule tuning, and liaising with third-party fraud vendors as needed
  • Partner with internal teams to resolve chargeback and fraud related issues, improve current processes and establish best practices across the organization
  • Assist with customer payment processing reconciliations and dispute resolution
  • Prepare standard monthly reports
  • Other duties and responsibilities as determined by the senior executive team
  • Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence
Here's what you'll need to be successfulMinimum Qualifications
  • 3-6 years' working experience in dispute processing, financial operations, or fraud prevention
  • Strong attention to detail, organization, and time management skills
  • Self-starter must have a positive attitude and strong desire for success
Preferred Qualifications
  • Bachelor's degree in Accounting, Finance, Analytics or other related field from an accredited university or equivalent industry experience
  • Airline experience
Skills/Talents
  • Collaborates across the organization to ensure alignment of stakeholder needs
  • Demonstrated ability to manage multiple projects simultaneously
  • Practices extreme ownership and transparency
  • Proficient in Microsoft Office Suite
  • Exemplifies Breeze's safety culture, values, and mission
  • Excellent oral and written communication skills
  • Excellent problem-solving skills
  • Ability to work with individuals and teams at all levels in the organization
Perks of the Job
  • Health, Vision and Dental
  • Health Savings Account with Breeze Employee Match
  • 401K with Breeze Employee Match
  • PTO
  • Travel on Breeze and other Airlines too!
  

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