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Fraud Chargeback Jobs (NOW HIRING)

Fraud Chargeback Coordinator

Orlando, FL

$16.75 - $22/hr

Prepare compelling, evidence-based chargeback rebuttal packages by partnering with cross-functional teams * Lead and contribute to special projects that enhance fraud prevention strategies and ...

Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate ...

Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate ...

Fraud Analyst

Saint Paul, MN · On-site

$25.20 - $29.50/hr

Review, analyze, and record card fraud activity ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files

Sr Fraud Analyst

San Jose, CA · On-site

$140K - $165K/yr

Drive insights related to credit/debit card payments, fraud prevention, authorization optimization, chargebacks, and customer experience. * Build dashboards, reporting solutions, and visualizations ...

Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate ...

Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback operations department. * Effective verbal, written, and interpersonal communication skills. * Skill in ...

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Fraud Chargeback information

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How much do fraud chargeback jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for fraud chargeback in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a Fraud Chargeback job?

A Fraud Chargeback job involves reviewing and investigating disputed transactions to determine if they are fraudulent or valid. Professionals in this role analyze transaction data, gather evidence, and communicate with banks or financial institutions to resolve chargeback claims. They also identify fraud patterns and implement measures to prevent future fraudulent activities. Strong analytical skills, attention to detail, and knowledge of payment processing are essential for success in this role.

What are the primary responsibilities of a Fraud Chargeback specialist in a typical workday?

Fraud Chargeback specialists are responsible for reviewing disputed transactions, gathering and evaluating evidence, and making decisions on the legitimacy of chargeback claims. They often communicate with customers, merchants, and internal teams to clarify details and resolve issues efficiently. Daily tasks include analyzing transaction data, preparing comprehensive documentation to support dispute cases, and ensuring compliance with industry regulations and network guidelines. This role frequently involves working with specialized case management tools and balancing multiple cases to meet strict deadlines. Successful specialists help protect both the company and its customers from financial loss due to fraudulent activities.

What are the key skills and qualifications needed to thrive in the Fraud Chargeback position, and why are they important?

To thrive as a Fraud Chargeback specialist, you need strong analytical skills, attention to detail, and knowledge of banking or payment processing regulations, often supported by a degree in finance, business, or a related field. Familiarity with chargeback management systems, fraud detection software, and platforms such as Visa Resolve Online or Mastercard Dispute Resolution is valuable. Excellent communication, problem-solving, and time management skills help you manage complex cases and liaise with multiple stakeholders. These abilities are crucial for accurately investigating claims, minimizing financial losses, and ensuring compliance with industry standards.

More about Fraud Chargeback jobs
What cities are hiring for Fraud Chargeback jobs? Cities with the most Fraud Chargeback job openings:
What are the most commonly searched types of Fraud Chargeback jobs? The most popular types of Fraud Chargeback jobs are:
What states have the most Fraud Chargeback jobs? States with the most job openings for Fraud Chargeback jobs include:
Infographic showing various Fraud Chargeback job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, and 13% Part Time. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.
Fraud & Chargeback Analyst

Fraud & Chargeback Analyst

Michael Kors

East Rutherford, NJ • On-site

Full-time

Retirement, PTO

Posted 10 days ago


Michael Kors rating

6.9

Company rating: 6.9 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

19th of 102 rated fashion retailers


Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Who You Are:
The Fraud & Chargeback Analyst plays a crucial role in maintaining the integrity of financial transactions and protecting the assets of our organization against fraudulent activities. You must be detail-oriented, analytical, and proactive in identifying potential threats and vulnerabilities. You will perform various fraud and chargeback-related operational tasks. These will include identifying issues, gathering information, formulating data-driven decisions, producing actionable analysis, and driving to resolution.
What You'll Do:
  • Monitor and react to Fraud system tools, reports, and alerts. Research into records and transactions and investigate cases of payment fraud based on information from fraud detection.
  • Identify, analyze, and interpret trends or patterns in data. Ensure the quality, accuracy, and completeness of data and alerting processes.
  • Perform daily fraud and chargeback related transactional activities.
  • Identify and detect suspicious orders by interpreting large, complex, sensitive data using advanced systems and methodologies.
  • Provide evidence to contest buyer payment disputes on behalf of the organization across various payment platforms.
  • Perform linkage across multiple transactional sources.
  • Act as a critical team member during investigations, through data gathering, analysis, and reporting.
  • Analyze E-commerce performance to investigate and interpret data from websites to increase approvals/accepted orders, reduce fraud and false positives.
  • Monitor and reporting key metrics and figures, transforming data into operational insights.
  • Collaborate with other departments to implement fraud prevention strategies and identify areas for improvement.

You'll Need to Have:
  • 4-year degree in relevant field
  • Minimum of 2+ years of e-commerce fraud prevention and detection, chargeback, data analysis (Financial / Business Operations), or Revenue Assurance
  • Proficiency in data analysis and the use of data automation tools
  • Proficiency in Microsoft Excel
  • Knowledge of MS-Office Suite (Word, PowerPoint, Visio, and Access)

We'd Love to See:
  • Knowledge of SQL
  • Experience with data visualization tools (Tableau, PowerBI, etc.)

MK Perks:
  • Generous Paid Time Off & Holiday Calendar
  • Summer Fridays
  • Internal Mobility Across Brands
  • Cross-brand Discount
  • Exclusive Employee Sales
  • Fav 5 Cards (MK Discount for friends and family)
  • 401k Match
  • Paid Parental Leave
  • Thrive Wellness Program
  • Commuter Benefits
  • Gym Discounts

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Compensation Range:
70,000.00 - 80,000.00 USD

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About Michael Kors

Sourced by ZipRecruiter

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men's and women's ready to wear, and a full line of fragrance products. Operating at the luxury, lifestyle and outlet levels combined with a strong e-commerce business, Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong. We currently employ 14,000 people around the world.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1981