The Fraud & Chargeback Analyst plays a crucial role in maintaining the integrity of financial transactions and protecting the assets of our organization against fraudulent activities. You must be ...
The Fraud & Chargeback Analyst plays a crucial role in maintaining the integrity of financial transactions and protecting the assets of our organization against fraudulent activities. You must be ...
The Fraud & Chargeback Analyst plays a crucial role in maintaining the integrity of financial transactions and protecting the assets of our organization against fraudulent activities. You must be ...
The Fraud & Chargeback Analyst plays a crucial role in maintaining the integrity of financial transactions and protecting the assets of our organization against fraudulent activities. You must be ...
Fraud Chargeback Coordinator
Orlando, FL · On-site
$16.75 - $22/hr
Prepare compelling, evidence-based chargeback rebuttal packages by partnering with cross-functional teams * Lead and contribute to special projects that enhance fraud prevention strategies and ...
Fraud Chargeback Coordinator
Orlando, FL · On-site
$16.75 - $22/hr
Prepare compelling, evidence-based chargeback rebuttal packages by partnering with cross-functional teams * Lead and contribute to special projects that enhance fraud prevention strategies and ...
Fraud Chargeback Coordinator
$16.75 - $22/hr
Prepare compelling, evidence-based chargeback rebuttal packages by partnering with cross-functional teams * Lead and contribute to special projects that enhance fraud prevention strategies and ...
Fraud Chargeback Coordinator
$16.75 - $22/hr
Prepare compelling, evidence-based chargeback rebuttal packages by partnering with cross-functional teams * Lead and contribute to special projects that enhance fraud prevention strategies and ...
Payment & Chargeback Analyst
Bellevue, WA · On-site
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Bellevue, WA · On-site
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Redmond, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Redmond, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Tacoma, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Tacoma, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Chargeback Strategy & Performance Manager
Itasca, IL · On-site
$80K - $100K/yr
Accertify enables commerce by doing one thing extraordinarily well: pinpointing fraud. The company ... Join our team as a Chargeback Strategy & Performance Manager , where you will lead the end-to-end ...
Quick apply
Chargeback Strategy & Performance Manager
Itasca, IL · On-site
$80K - $100K/yr
Accertify enables commerce by doing one thing extraordinarily well: pinpointing fraud. The company ... Join our team as a Chargeback Strategy & Performance Manager , where you will lead the end-to-end ...
Payment & Chargeback Analyst
Seattle, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Seattle, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Bellevue, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Bellevue, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Renton, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Payment & Chargeback Analyst
Renton, WA · Hybrid
$85K - $150K/yr
Track chargeback activity, refund patterns, and fraud indicators; escalate recurring trends and insights to their peer Payment & Fraud Analyst. * Partner cross-functionally with Customer Support and ...
Review CCTV footage and transaction reports to identify suspicious behavior, including fraud and chargeback-related activity * Assist in researching and documenting chargebacks and fraudulent ...
Review CCTV footage and transaction reports to identify suspicious behavior, including fraud and chargeback-related activity * Assist in researching and documenting chargebacks and fraudulent ...
Fraud Dispute Analyst
Brentwood, TN · Hybrid
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate ...
Fraud Dispute Analyst
Brentwood, TN · Hybrid
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate ...
Fraud Dispute Analyst
Brentwood, TN · Hybrid
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate ...
Fraud Dispute Analyst
Brentwood, TN · Hybrid
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate ...
Fraud Analyst
Falcon Heights, MN · On-site
$25.20 - $29.50/hr
Review, analyze, and record card fraud activity ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files
Fraud Analyst
Falcon Heights, MN · On-site
$25.20 - $29.50/hr
Review, analyze, and record card fraud activity ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files
Fraud Analyst
Saint Paul, MN · On-site
$25.20 - $29.50/hr
Review, analyze, and record card fraud activity ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files
Fraud Analyst
Saint Paul, MN · On-site
$25.20 - $29.50/hr
Review, analyze, and record card fraud activity ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files
Fraud Analyst
$25.20 - $29.50/hr
Review, analyze, and record card fraud activity ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files
Fraud Analyst
$25.20 - $29.50/hr
Review, analyze, and record card fraud activity ... Process account credits and chargebacks * Review and process spreadsheets * Follow up on case files
Sr Fraud Analyst
San Jose, CA · On-site
$140K - $165K/yr
Drive insights related to credit/debit card payments, fraud prevention, authorization optimization, chargebacks, and customer experience. * Build dashboards, reporting solutions, and visualizations ...
Quick apply
Sr Fraud Analyst
San Jose, CA · On-site
$140K - $165K/yr
Drive insights related to credit/debit card payments, fraud prevention, authorization optimization, chargebacks, and customer experience. * Build dashboards, reporting solutions, and visualizations ...
Fraud Dispute Analyst
Brentwood, TN · On-site
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate ...
Fraud Dispute Analyst
Brentwood, TN · On-site
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Working with the Fraud Risk Team in developing business rules to monitor, identify and remediate ...
Card Dispute Specialist
Omaha, NE · Hybrid
Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback operations department. * Effective verbal, written, and interpersonal communication skills. * Skill in ...
Card Dispute Specialist
Omaha, NE · Hybrid
Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback operations department. * Effective verbal, written, and interpersonal communication skills. * Skill in ...
Fraud Chargeback information
See salary details
$14.42 - $15.76
17% of jobs
$16.79 is the 25th percentile. Wages below this are outliers.
$15.76 - $17.09
10% of jobs
$17.09 - $18.42
4% of jobs
The median wage is $19.07 / hr.
$18.42 - $19.76
38% of jobs
$19.76 - $21.09
3% of jobs
$21.09 - $22.42
1% of jobs
$22.42 - $23.75
0% of jobs
$24.20 is the 75th percentile. Wages above this are outliers.
$23.75 - $25.09
3% of jobs
$25.09 - $26.42
7% of jobs
$26.42 - $27.75
4% of jobs
$27.75 - $29.09
12% of jobs
$14
$21
$29
How much do fraud chargeback jobs pay per hour?
What is a Fraud Chargeback job?
A Fraud Chargeback job involves reviewing and investigating disputed transactions to determine if they are fraudulent or valid. Professionals in this role analyze transaction data, gather evidence, and communicate with banks or financial institutions to resolve chargeback claims. They also identify fraud patterns and implement measures to prevent future fraudulent activities. Strong analytical skills, attention to detail, and knowledge of payment processing are essential for success in this role.
What are the primary responsibilities of a Fraud Chargeback specialist in a typical workday?
Fraud Chargeback specialists are responsible for reviewing disputed transactions, gathering and evaluating evidence, and making decisions on the legitimacy of chargeback claims. They often communicate with customers, merchants, and internal teams to clarify details and resolve issues efficiently. Daily tasks include analyzing transaction data, preparing comprehensive documentation to support dispute cases, and ensuring compliance with industry regulations and network guidelines. This role frequently involves working with specialized case management tools and balancing multiple cases to meet strict deadlines. Successful specialists help protect both the company and its customers from financial loss due to fraudulent activities.
What are the key skills and qualifications needed to thrive in the Fraud Chargeback position, and why are they important?
To thrive as a Fraud Chargeback specialist, you need strong analytical skills, attention to detail, and knowledge of banking or payment processing regulations, often supported by a degree in finance, business, or a related field. Familiarity with chargeback management systems, fraud detection software, and platforms such as Visa Resolve Online or Mastercard Dispute Resolution is valuable. Excellent communication, problem-solving, and time management skills help you manage complex cases and liaise with multiple stakeholders. These abilities are crucial for accurately investigating claims, minimizing financial losses, and ensuring compliance with industry standards.

Full-time
Retirement, PTO
Posted 10 days ago
Michael Kors rating
6.9
Based on 52 frontline employees who took The Breakroom Quiz
19th of 102 rated fashion retailers
Job description
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Who You Are:
The Fraud & Chargeback Analyst plays a crucial role in maintaining the integrity of financial transactions and protecting the assets of our organization against fraudulent activities. You must be detail-oriented, analytical, and proactive in identifying potential threats and vulnerabilities. You will perform various fraud and chargeback-related operational tasks. These will include identifying issues, gathering information, formulating data-driven decisions, producing actionable analysis, and driving to resolution.
What You'll Do:
- Monitor and react to Fraud system tools, reports, and alerts. Research into records and transactions and investigate cases of payment fraud based on information from fraud detection.
- Identify, analyze, and interpret trends or patterns in data. Ensure the quality, accuracy, and completeness of data and alerting processes.
- Perform daily fraud and chargeback related transactional activities.
- Identify and detect suspicious orders by interpreting large, complex, sensitive data using advanced systems and methodologies.
- Provide evidence to contest buyer payment disputes on behalf of the organization across various payment platforms.
- Perform linkage across multiple transactional sources.
- Act as a critical team member during investigations, through data gathering, analysis, and reporting.
- Analyze E-commerce performance to investigate and interpret data from websites to increase approvals/accepted orders, reduce fraud and false positives.
- Monitor and reporting key metrics and figures, transforming data into operational insights.
- Collaborate with other departments to implement fraud prevention strategies and identify areas for improvement.
You'll Need to Have:
- 4-year degree in relevant field
- Minimum of 2+ years of e-commerce fraud prevention and detection, chargeback, data analysis (Financial / Business Operations), or Revenue Assurance
- Proficiency in data analysis and the use of data automation tools
- Proficiency in Microsoft Excel
- Knowledge of MS-Office Suite (Word, PowerPoint, Visio, and Access)
We'd Love to See:
- Knowledge of SQL
- Experience with data visualization tools (Tableau, PowerBI, etc.)
MK Perks:
- Generous Paid Time Off & Holiday Calendar
- Summer Fridays
- Internal Mobility Across Brands
- Cross-brand Discount
- Exclusive Employee Sales
- Fav 5 Cards (MK Discount for friends and family)
- 401k Match
- Paid Parental Leave
- Thrive Wellness Program
- Commuter Benefits
- Gym Discounts
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Compensation Range:
70,000.00 - 80,000.00 USD
What Michael Kors employees say
Pay
Benefits
Hours and flexibility
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About Michael Kors
Sourced by ZipRecruiter
Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men's and women's ready to wear, and a full line of fragrance products. Operating at the luxury, lifestyle and outlet levels combined with a strong e-commerce business, Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong. We currently employ 14,000 people around the world.
Industry
Apparel and accessories stores
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1981