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Puco Jobs (NOW HIRING)

The PUCO regulates providers of all types of utility services which includes electric and natural gas companies, local and long-distance telephone, water and wastewater, and rail and trucking ...

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PUCO core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across PUCO departments. Most positions perform work on-site at ...

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Puco information

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How much do puco jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for puco in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is a PUCO?

PUCO stands for the Public Utilities Commission of Ohio, which is a government agency responsible for regulating utility services such as electricity, natural gas, telecommunications, water, and transportation within Ohio. Jobs at PUCO typically involve roles such as inspectors, analysts, engineers, legal advisors, and administrative staff. Employees work to ensure that utility companies comply with state regulations, protect consumer interests, and promote reliable, safe, and affordable utility services. Working at PUCO can involve both fieldwork and office-based tasks, depending on the specific position.

What are the key skills and qualifications needed to thrive as a PUCO?

To thrive as a Public Utilities Commission Officer (PUCO), you need a solid background in regulatory compliance, public policy, and utilities management, usually supported by a relevant degree such as law, public administration, or engineering. Familiarity with regulatory software, data analysis tools, and knowledge of state and federal utility regulations are commonly required. Strong analytical thinking, negotiation skills, and effective communication are vital soft skills for engaging with stakeholders and resolving complex regulatory issues. These competencies ensure fair oversight, promote public interest, and maintain reliable utility services.

What are some common challenges faced by PUCO analysts, and how can applicants prepare for them?

PUCO analysts often deal with complex regulatory issues, balancing the interests of consumers, utilities, and other stakeholders. Applicants should be prepared to interpret and apply state and federal regulations, analyze large volumes of data, and communicate findings to both technical and non-technical audiences. Effective teamwork is crucial, as analysts frequently collaborate with engineers, attorneys, and policy experts. Gaining experience in regulatory analysis or utility industries, and developing strong analytical and communication skills, can help applicants succeed in this dynamic environment.

What is the difference between Puco vs Customer Service Representative?

AspectPucoCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require utility-specific trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentUtility offices, customer service centers, or field sitesCall centers, retail locations, or office settings
Industry UsageUtility companies, energy providers, public utility commissionsVarious industries including retail, telecom, and utilities
Common Search/ComparisonPuco vs Customer Service Representative

Puco roles typically focus on utility regulation and customer interactions within the energy or utility industry, often requiring specific industry knowledge. Customer Service Representatives have broader roles across multiple sectors, emphasizing customer support skills. While both roles involve customer interaction, Puco positions are more specialized in utility regulation and compliance, whereas Customer Service Representatives handle general customer inquiries and support.

More about Puco jobs

What states have the most Puco jobs?

States with the most job openings for Puco jobs include:

Infographic showing various Puco job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,466 per year, or $21.4 per hour.

Utility Specialist 1

State of Ohio

Columbus, OH • On-site

$92.99/hr

Other

Medical, Dental, Vision, Life, PTO

Posted yesterday

New


State Of Ohio rating

7.9

Company rating: 7.9 out of 10

Based on 195 frontline employees who took The Breakroom Quiz

17th of 50 rated states


Job description

Job Description - Utility Specialist 1 (260006I1)

Utility Specialist 1 ( 260006I1 )

Organization

Public Utilities Commission

Unposting Date

Sep 11, 2026, 3:59:00 AM

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation : 34.53

Schedule

Full-time

Work Hours : M-F, 8:00am-5:00pm

Union : OCSEA

Primary Job Skill

Utilities

Technical Skills : Internal Auditing, Regulatory Compliance

Professional Skills : Analyzation, Attention to Detail, Problem Solving

Public Utilities Commission of Ohio 1.06K subscribers

The Public Utilities Commissions of Ohio (PUCO) affects nearly every household in Ohio. The PUCO regulates providers of all types of utility services which includes electric and natural gas companies, local and long-distance telephone, water and wastewater, and rail and trucking companies. More recently, the PUCO gained responsibility for facilitating competitive utility choices for Ohio consumers.

To carry out our responsibilities, the PUCO employs a professional staff that includes engineers, economists, attorneys, and safety inspectors. Continually monitoring the activities of utility and transportation companies, the PUCO works to ensure safe and reliable services for all Ohioans.

Our mission is to assure all residential and business consumers access to adequate, safe and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.

Job Description Utility Specialist 1 Rates & Analysis Department Accounting & Finance Division

Hourly Rate: $34.53

About The Rates & Analysis Department:

The Rates and Analysis Department participates in federal and state programs and investigations regarding energy policy, delivery and reliability; monitors and advises on utility conformance with prudent corporate oversight practices and procedures; monitors energy efficiency and portfolio compliance requirements; processes utility rate change requests and performs technical investigations. The department is comprised of accounting and finance, grid modernization and retail markets, and regulatory utility services divisions.

What You Will Do:

In this position as a Utility Specialist 1, your responsibilities include:

  • Follow prescribed methods, techniques, policies, and procedures and work under the direction of supervisory staff.
  • Identify and evaluate significant issues and problems, draw conclusions, and prepare written and oral reports and recommendations for supervisors.
  • Participate in formal and informal settlement processes and assist in resolving disputes and other complex matters.
  • Develop stipulations, recommendations, and alternative dispute resolution options by assisting with the strategic planning and coordination of staff actions.
  • Assist with the presentation of offers and counteroffers and participate in sensitive discussions involving regulatory policies and complex technical issues.

PUCO core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across PUCO departments. Most positions perform work on-site at the PUCO Central Office. Flex-time schedules are based on operational need and require supervisor approval.

Salary Information: Unless required by legislation or union contract, starting salary is set at the lowest rate of the salary range. In most cases, successful employees will increase a step in the salary range within six months, with subsequent step increases occurring every year. In addition, the State of Ohio offers cost of living adjustments, longevity supplements after five years of public service, and wellness.

Benefits

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Completion of undergraduate core program or 2 yrs. exp. in one or more of following academic fields: accounting, utility &/or transportation code enforcement, finance, business administration, public administration, economics, mathematics or engineering; 2 yrs. utility or transportation regulatory experience involving combination of following: PUCO operations, programs & policies affecting regulation of utility or transportation companies, state & federal laws, regulations & procedures governing utility or transportation company operations, competitive programs & alternative regulations, rate &/or tariff structure, financing & securities or economics applied to utility or transportation companies, utility or transportation regulatory processing & case hearing proceedings, cost recovery & cost adjustment methods & procedures, enforcement of customer service standards, statistical, mathematical or analytical methods used in formulating & solving problems or in decision making, developing & conducting research studies &/or investigations of enforcement, scientific, technical or legal nature involving issues of utility or transportation or alternative regulation (e.g., 2 yrs. exp. as Water/Wastewater Service Quality Coordinator, 23131, or Telephone Service Quality Coordinator, 23171, or Public Utilities Gas Pipeline Safety Compliance Investigator, 23181, or Public Utilities Electric Coordinator, 23191, or Public Utilities Customer Service Investigator, 26251).

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Utilities

Disability Inclusion

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

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What State Of Ohio employees say

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About State of Ohio

Sourced by ZipRecruiter

The "State of Ohio" is not a conventional for-profit company, but the governmental body that manages, governs, and administers the state of Ohio. Headquartered in Columbus, Ohio, United States, the administrative machinery runs the gamut of varied sectors such as education, transportation, health services, environment, and social services among others, making it a multi-industry entity. Its pivotal mission is to ensure the welfare and prosperity of Ohio's residents via efficient governance, effective policy articulation, and enforceable regulation. The State of Ohio's legacy dates back to March 1, 1803, when it gained statehood, and since then it has been dutifully serving its constituents. Notable for a robust and diverse economy, Ohio ranks as one of the top states for business, holding testament to successful governance and economic policies.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

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