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Customer Service Assistant 2

Columbus, OH · On-site

$16 - $22.25/hr

Customer Service Assistant 2 The Ohio Department of Health (ODH) is seeking a Customer Service Assistant 2 who will respond to complaints/incidents received via the ODH Complaint/Incident Hotline ...

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How much do puco jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for puco in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What does PUCO do?

A PUCO (Public Utilities Commission of Ohio) professional enforces regulations related to utility services such as electricity, natural gas, water, and telecommunications. They ensure fair pricing, safety, and reliable service, often working with utility companies, government agencies, and consumers. Roles may involve compliance monitoring, policy analysis, and customer support, requiring knowledge of utility laws and regulatory procedures.

What is PUCO Police?

PUCO Police refers to security personnel employed by the Public Utilities Commission of Ohio (PUCO) to protect agency facilities and enforce regulations. These officers typically have law enforcement authority, may carry firearms, and require specialized training or certification. Their role involves ensuring safety and security within the agency's operational environment.

What are PUCO jobs and what do they involve?

PUCO stands for the Public Utilities Commission of Ohio, which is a government agency responsible for regulating utility services such as electricity, natural gas, telecommunications, water, and transportation within Ohio. Jobs at PUCO typically involve roles such as inspectors, analysts, engineers, legal advisors, and administrative staff. Employees work to ensure that utility companies comply with state regulations, protect consumer interests, and promote reliable, safe, and affordable utility services. Working at PUCO can involve both fieldwork and office-based tasks, depending on the specific position.

What are some common challenges faced by PUCO (Public Utilities Commission of Ohio) analysts, and how can applicants prepare for them?

PUCO analysts often deal with complex regulatory issues, balancing the interests of consumers, utilities, and other stakeholders. Applicants should be prepared to interpret and apply state and federal regulations, analyze large volumes of data, and communicate findings to both technical and non-technical audiences. Effective teamwork is crucial, as analysts frequently collaborate with engineers, attorneys, and policy experts. Gaining experience in regulatory analysis or utility industries, and developing strong analytical and communication skills, can help applicants succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Public Utilities Commission Officer (PUCO), and why are they important?

To thrive as a Public Utilities Commission Officer (PUCO), you need a solid background in regulatory compliance, public policy, and utilities management, usually supported by a relevant degree such as law, public administration, or engineering. Familiarity with regulatory software, data analysis tools, and knowledge of state and federal utility regulations are commonly required. Strong analytical thinking, negotiation skills, and effective communication are vital soft skills for engaging with stakeholders and resolving complex regulatory issues. These competencies ensure fair oversight, promote public interest, and maintain reliable utility services.

Who needs PUCO in Ohio?

A PUCO (Public Utilities Commission of Ohio) professional is needed by utility companies, regulators, and government agencies involved in overseeing and regulating public utilities such as electricity, natural gas, water, and telecommunications. These roles often require knowledge of utility laws, regulatory procedures, and compliance standards, and may involve working in an office or regulatory environment.

What does PUCO mean?

PUCO stands for the Public Utilities Commission of Ohio, a regulatory agency overseeing utility services such as electricity, gas, and water. In a job context, roles related to PUCO may involve regulatory compliance, policy analysis, or utility industry knowledge. These positions often require understanding of utility regulations and may involve working with legal or technical teams.

What is the difference between Puco vs Customer Service Representative?

AspectPucoCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require utility-specific trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentUtility offices, customer service centers, or field sitesCall centers, retail locations, or office settings
Industry UsageUtility companies, energy providers, public utility commissionsVarious industries including retail, telecom, and utilities
Common Search/ComparisonPuco vs Customer Service Representative

Puco roles typically focus on utility regulation and customer interactions within the energy or utility industry, often requiring specific industry knowledge. Customer Service Representatives have broader roles across multiple sectors, emphasizing customer support skills. While both roles involve customer interaction, Puco positions are more specialized in utility regulation and compliance, whereas Customer Service Representatives handle general customer inquiries and support.

More about Puco jobs
What states have the most Puco jobs? States with the most job openings for Puco jobs include:
What job categories do people searching Puco jobs look for? The top searched job categories for Puco jobs are:
Puco jobs near you
Infographic showing various Puco job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% Physical job distribution, with an average salary of $44,466 per year, or $21.4 per hour.

Motor Carrier Enforcement Inspector

Ohio Department of Taxation

Southington, OH • On-site

Full-time

Posted 15 days ago

Key responsibilities

  • Document and report economic violations with the Public Utilities Commission of Ohio.

  • Investigate assigned complaints regarding violation of PUCO rules and regulations.

  • Prepare and deliver presentations or training related to highway safety and compliance with state and federal rules.

Job description

 
Ohio Department of Public Safety - Ohio State Highway Patrol
Report In Location - 3424 US Route 422, Southington, 44470
Hours Worked: 6:00am to 10:00pm; Working days and hours may vary

Perks of Working for the Ohio Department of Public Safety

  • Multiple pay increases over the first years of service!
  • Free Parking!

Added Benefits of this Position

  • Paid Training
  • Tools, uniforms, and dry cleaning provided
  • Primarily weekday shifts
  • Company vehicle
  • Voluntary overtime opportunities
     

What You'll Do as a Motor Carrier Enforcement Inspector

  • Documents & reports economic violations with Public Utilities Commission of Ohio (PUCO).
  • Investigates assigned complaints regarding violation of PUCO rules & regulations.
  • Utilizes portable laptop & other computer equipment.
  • Makes on-site recommendation to correct violations.
  • Provides assistance where possible.
  • Maintains effective public relations with drivers, company representatives, law enforcement officers & others to ensure compliance with state & federal safety.
  • Assists other inspectors, troopers & local law enforcement.
  • Prepares & delivers presentations &/or training related to highway safety & compliance with state & federal rules.
  • Testifies in court in regards to violations.

Click here to see full position description

Option 1

6 mos. exp. in enforcing commercial motor vehicle laws or regulations; 

AND 1 course or 3 mos. exp. in public relations; 

AND valid driver's license. 

Option 2

-Or 6 mos. trg. or 6 mos. exp. in motor carrier inspection or commercial vehicle maintenance; 

AND 1 course or 3 mos. exp. in public relations; 

AND valid driver's license. 

-Or equivalent of Minimum Class Qualifications for Employment noted above. 

POSITION SPECIFIC MINIMUM QUALIFICATIONS: Valid Driver's license required.

Helpful Tips for Applying:

1. Be detailed when describing your current/previous work duties.  The more the better!! Don't just write "see attached resume".

2. Tailor your application for each position you apply for.  You should clearly describe how you meet the minimum qualifications outlined in this job posting.

3. Respond to all questions asked.  If you do not have the education/training/experience that is being asked, select either "No" or "N/A".

Job Skills: Automotive

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