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Puco Jobs (NOW HIRING)

Aquaamerica

Manager Finance & Rates

Boardman, OH · On-site

Provides guidance on regulatory accounting matters resulting from PUCO orders, settlements, and regulatory precedent, ensuring compliance with ASC 980 and applicable financial reporting requirements.

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$10

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$48

How much do puco jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for puco in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are PUCO jobs and what do they involve?

PUCO stands for the Public Utilities Commission of Ohio, which is a government agency responsible for regulating utility services such as electricity, natural gas, telecommunications, water, and transportation within Ohio. Jobs at PUCO typically involve roles such as inspectors, analysts, engineers, legal advisors, and administrative staff. Employees work to ensure that utility companies comply with state regulations, protect consumer interests, and promote reliable, safe, and affordable utility services. Working at PUCO can involve both fieldwork and office-based tasks, depending on the specific position.

What are some common challenges faced by PUCO (Public Utilities Commission of Ohio) analysts, and how can applicants prepare for them?

PUCO analysts often deal with complex regulatory issues, balancing the interests of consumers, utilities, and other stakeholders. Applicants should be prepared to interpret and apply state and federal regulations, analyze large volumes of data, and communicate findings to both technical and non-technical audiences. Effective teamwork is crucial, as analysts frequently collaborate with engineers, attorneys, and policy experts. Gaining experience in regulatory analysis or utility industries, and developing strong analytical and communication skills, can help applicants succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Public Utilities Commission Officer (PUCO), and why are they important?

To thrive as a Public Utilities Commission Officer (PUCO), you need a solid background in regulatory compliance, public policy, and utilities management, usually supported by a relevant degree such as law, public administration, or engineering. Familiarity with regulatory software, data analysis tools, and knowledge of state and federal utility regulations are commonly required. Strong analytical thinking, negotiation skills, and effective communication are vital soft skills for engaging with stakeholders and resolving complex regulatory issues. These competencies ensure fair oversight, promote public interest, and maintain reliable utility services.

What is the difference between Puco vs Customer Service Representative?

AspectPucoCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require utility-specific trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentUtility offices, customer service centers, or field sitesCall centers, retail locations, or office settings
Industry UsageUtility companies, energy providers, public utility commissionsVarious industries including retail, telecom, and utilities
Common Search/ComparisonPuco vs Customer Service Representative

Puco roles typically focus on utility regulation and customer interactions within the energy or utility industry, often requiring specific industry knowledge. Customer Service Representatives have broader roles across multiple sectors, emphasizing customer support skills. While both roles involve customer interaction, Puco positions are more specialized in utility regulation and compliance, whereas Customer Service Representatives handle general customer inquiries and support.

More about Puco jobs
What states have the most Puco jobs? States with the most job openings for Puco jobs include:
What job categories do people searching Puco jobs look for? The top searched job categories for Puco jobs are:
Puco jobs near you
Infographic showing various Puco job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,466 per year, or $21.4 per hour.
Supervisor Engineering (Reliability) - OH

Supervisor Engineering (Reliability) - OH

FirstEnergy Corp.

Akron, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

FirstEnergy rating

7.8

Company rating: 7.8 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

35th of 52 rated energy and utility

Job description


FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the Opportunity
This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.
The Supervisor, Engineering Services (Reliability), coordinates and supervises the daily activities of an Engineering team, including Distribution Engineers; makes decisions guided by policies, procedures, and the company's business plan.
The reporting locations for this position are the Fairlawn Office in Akron, Ohio, or the Youngstown Service Building in Youngstown, Ohio.
Responsibilities include:
  • Demonstrating a high level of safety commitment throughout day-to-day functions and strengthening the Engineering Services team's commitment to safety.
  • Performing reliability studies, assisting in the querying of reliability data, and preparing detailed internal / external reports for management and the Public Utility Commission of Ohio (PUCO).
  • Working collaboratively with Regulatory Reporting and Compliance organizations to prepare reports and responses to the PUCO.
  • Reviewing and responding to customer complaints submitted to the PUCO.
  • Assisting and supervising the preparation of budget estimates and schedules for reliability improvement projects.
  • Assisting in the development and presentation of the capital budget managing and supporting reliability programs.
  • Identifying and implementing effective programs, processes, and procedures to improve data quality and reliability.
  • Investigating power quality issues.
  • Reporting to the Manager, Engineering Services, on the progress of reliability projects, and advising on issues that could impair the successful completion of projects.
  • Analyzing complex issues and developing actionable recommendations
  • Assisting with required training pertaining to data quality, outage reporting, and reliability analysis.
  • Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities, performance issues, and upcoming departmental changes.
  • Leading, educating, and directing others to improve team effectiveness and communicating results and recommendations to varying audiences including senior leadership.
  • Encouraging open, honest, direct, and ongoing conversation among team members.
  • Driving continuous improvement across the team and the company
  • Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the team and/or the company
  • Supporting storm restoration efforts, including performing duties of Hazard and/or Damage Assessment Coordinator when needed

Qualifications:
  • Bachelor of Science degree in Engineering / Engineering Technology from an ABET accredited institution is required. Acceptable alternatives are:
    • a Professional Engineer's (PE) License
    • a Bachelor's degree in Engineering or technical field of study (non-ABET) plus an advanced degree in Engineering from a university with an ABET accredited bachelor's program.
  • Minimum 5 years' engineering experience is required.
  • Previous supervisory experience preferred.
  • Experience in process/project development, planning/analysis, and performance reporting.
  • Proven ability to identify, troubleshoot and resolve problems on projects and/or processes.
  • Customer request work scheduling (CREWS) navigation skills a plus, including knowledge of work request design requirements, material reservation criteria, CREWS billing categories, date management and lock down procedure.
  • Working knowledge or the ability to learn the following: GIS; Construction and Material Standards; company's Distribution Policies & Procedures; ODOT and county permit requirements for pole sets, highway occupancy and road openings; Appendix A in Part II of the company's Tariff dealing with extension of facilities; PUCO's policy and its impact on the company's billing practices; streetlight installation and billing processes, and the company's Municipal Lighting Handbook.
  • Demonstrated ability to manage multiple priorities and the ability to lead others in achieving goals for the benefit of the business unit and the company.
  • Proven ability to make accurate decisions and demonstrate sound judgment.
  • Excellent verbal and written communication skills to enable effective interaction with both internal and external customers, and the ability to make clear, accurate and concise reports.
  • Superior customer relations, relationship management, leadership, teamwork, and managerial skills.
  • Able to work well under pressure.

Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.
The estimated pay range for this role is $116,000 - $136,000
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification
Exempt
FirstEnergy Human Resources Team

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