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Puco Jobs (NOW HIRING)

Also achieves and maintains operating standards in compliance with all existing NERC, PJM and PUCO regulations, plus company safety and operating standards. Operates the transmission system, which ...

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Also achieves and maintains operating standards in compliance with all existing NERC, PJM and PUCO regulations, plus company safety and operating standards. Operates the transmission system, which ...

Work with customers, builders, electricians, etc. to reduce PUCO complaints. * Manages projects in 'assigned' work zones. * Enforces and complies with all federal safety policies, practices and ...

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Puco information

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How much do puco jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for puco in the United States is $21.38, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What does PUCO do?

A PUCO (Public Utilities Commission of Ohio) professional enforces regulations related to utility services such as electricity, natural gas, water, and telecommunications. They ensure fair pricing, safety, and reliable service, often working with utility companies, government agencies, and consumers. Roles may involve compliance monitoring, policy analysis, and customer support, requiring knowledge of utility laws and regulatory procedures.

What is PUCO Police?

PUCO Police refers to security personnel employed by the Public Utilities Commission of Ohio (PUCO) to protect agency facilities and enforce regulations. These officers typically have law enforcement authority, may carry firearms, and require specialized training or certification. Their role involves ensuring safety and security within the agency's operational environment.

What are PUCO jobs and what do they involve?

PUCO stands for the Public Utilities Commission of Ohio, which is a government agency responsible for regulating utility services such as electricity, natural gas, telecommunications, water, and transportation within Ohio. Jobs at PUCO typically involve roles such as inspectors, analysts, engineers, legal advisors, and administrative staff. Employees work to ensure that utility companies comply with state regulations, protect consumer interests, and promote reliable, safe, and affordable utility services. Working at PUCO can involve both fieldwork and office-based tasks, depending on the specific position.

What are some common challenges faced by PUCO (Public Utilities Commission of Ohio) analysts, and how can applicants prepare for them?

PUCO analysts often deal with complex regulatory issues, balancing the interests of consumers, utilities, and other stakeholders. Applicants should be prepared to interpret and apply state and federal regulations, analyze large volumes of data, and communicate findings to both technical and non-technical audiences. Effective teamwork is crucial, as analysts frequently collaborate with engineers, attorneys, and policy experts. Gaining experience in regulatory analysis or utility industries, and developing strong analytical and communication skills, can help applicants succeed in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Public Utilities Commission Officer (PUCO), and why are they important?

To thrive as a Public Utilities Commission Officer (PUCO), you need a solid background in regulatory compliance, public policy, and utilities management, usually supported by a relevant degree such as law, public administration, or engineering. Familiarity with regulatory software, data analysis tools, and knowledge of state and federal utility regulations are commonly required. Strong analytical thinking, negotiation skills, and effective communication are vital soft skills for engaging with stakeholders and resolving complex regulatory issues. These competencies ensure fair oversight, promote public interest, and maintain reliable utility services.

Who needs PUCO in Ohio?

A PUCO (Public Utilities Commission of Ohio) professional is needed by utility companies, regulators, and government agencies involved in overseeing and regulating public utilities such as electricity, natural gas, water, and telecommunications. These roles often require knowledge of utility laws, regulatory procedures, and compliance standards, and may involve working in an office or regulatory environment.

What does PUCO mean?

PUCO stands for the Public Utilities Commission of Ohio, a regulatory agency overseeing utility services such as electricity, gas, and water. In a job context, roles related to PUCO may involve regulatory compliance, policy analysis, or utility industry knowledge. These positions often require understanding of utility regulations and may involve working with legal or technical teams.

What is the difference between Puco vs Customer Service Representative?

AspectPucoCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require utility-specific trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentUtility offices, customer service centers, or field sitesCall centers, retail locations, or office settings
Industry UsageUtility companies, energy providers, public utility commissionsVarious industries including retail, telecom, and utilities
Common Search/ComparisonPuco vs Customer Service Representative

Puco roles typically focus on utility regulation and customer interactions within the energy or utility industry, often requiring specific industry knowledge. Customer Service Representatives have broader roles across multiple sectors, emphasizing customer support skills. While both roles involve customer interaction, Puco positions are more specialized in utility regulation and compliance, whereas Customer Service Representatives handle general customer inquiries and support.

More about Puco jobs
What states have the most Puco jobs? States with the most job openings for Puco jobs include:
Infographic showing various Puco job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% Physical job distribution, with an average salary of $44,466 per year, or $21.4 per hour.
Associate System Operator

Associate System Operator

The AES Corporation

Dayton, OH • On-site

Other

Posted 13 days ago


AES Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

36th of 50 rated energy and utility


Job description

Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation, the largest US-based global power company with a team of 8,300 employees across 12 countries.
AES has been ranked #1 by BloombergNEF in renewable energy sales to corporations in the US and Americas for five consecutive years, providing electricity for millions of people worldwide.
We are proud to foster a strong workplace culture, earning prominent positions in Great Place to Work™ rankings across the markets where we operate. AES was also named one of the World's Most Ethical Companies for the 13th consecutive year in 2026, highlighting our dedication to integrity, transparency, and responsible business practices.
Our spirit of innovation continues to earn industry recognition. AES is the only seven-time winner of the Edison Electric Institute's Edison Awards in the twenty-first century, a distinction honoring global leadership in advancing the electric power industry.
If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a more sustainable future, we're powering it. Apply now and energize your career with a true leader in global energy.
AES Ohio serves approximately 500,000 customers in a 6,000 square-mile service area in Southwest-Central Ohio. This includes 1,800 miles of transmission lines and over 150 substations.
System Operator
Under limited direction, the System Operator controls and operates the Company's transmission, substation and mainline distribution resources and monitors generation resources from a reliability perspective. Also achieves and maintains operating standards in compliance with all existing NERC, PJM and PUCO regulations, plus company safety and operating standards. Operates the transmission system, which includes responsibility for VAR flow, maintaining acceptable voltage levels, and monitoring for first contingency loading and voltage violations. Coordinates and directs all switching operations on the transmission, substation and mainline distribution system. This is a rotating shift work position that requires around the clock coverage. The current 12 hour schedule does will include some nights, weekends and holidays.
Under direct supervision, the System Operator is responsible for the safe, stable, reliable, economical, and environmentally correct operation of the Bulk Electric System. This responsibility extends from the generating station substations through the distribution substations to the first interrupting device. The System Operator Trainee is responsible for successfully completing the System Operator Training Program and complying with FERC, NERC, PJM, and RF requirements.
This position is covered by NERC CIP cyber security standards. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Before being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
Key Responsibilities:

  • Promote a safe working environment both inside and outside the department.
  • Complete the System Operator training requirements and pass the NERC and PJM certification tests.
Essential Duties and Responsibilities:
  • Implement real-time actions, up to and including shedding firm load, to ensure stable and reliable operation of the Bulk Electric System.
  • Direct all actions for the safety and reliability of the electric grid, including field crews, electrical equipment, and customers in matters that affect electric grid reliability.
  • Direct all switching and tagging activities to achieve LOTO isolation on transmission, substation, and mainline distribution equipment for both scheduled and outage situations.
  • Serve as the first line of communication for real-time operations with PJM and interconnected utilities to assure the reliability of the transmission network.
  • Ensure compliance with strict Standards of Conduct, as well as NERC and PJM protocols for transmission services.
  • Operate the system on a minute-by-minute basis to ensure frequency is maintained by generation meeting load requirements.
  • Respond to transmission and distribution disturbances within established regulatory, industry, and company standards to ensure a continuous supply of electricity to customers.
  • Communicate the status of abnormal system conditions to co-workers and management.
  • Monitor and utilize reactive reserves to ensure system reliability.
  • Mentor System Operator Trainees through the Operator training game plan.
  • Annually review and update department Standard Operating Procedures.
  • Utilize the system model to simulate removing transmission elements from service and review resulting contingency analysis to prevent any real-time violations.
  • Be knowledgeable of the procedures to transfer operations to the Back-up Control Center and implement them if necessary.
Competencies:
  • Develop and maintain knowledge of the company's substation, distribution, and transmission systems, relay protection schemes, safety requirements, electrical theory, field equipment capabilities, and associated operating procedures and guidelines.
  • Ability to work in a stressful and fast-paced environment.
  • Ability to make sound judgments and crucial decisions in short amounts of time.
  • Ability to understand and assimilate complex technical information.
  • Ability to build and maintain relationships with teammates and external utility contacts.
  • Ability to work with little supervision and only general guidelines at times.
Qualifications:
  • Bachelor's degree in engineering or another technical discipline is desired. An Associate's degree showing an aptitude for math and electrical theory, including previous work experience demonstrating basic electrical utility knowledge, or an equivalent combination of education and/or experience related to the discipline
  • Certificates, Licenses, Registrations: Must already have or obtain the appropriate North American Electric Reliability Corporation Certification within one year of employment and before independently performing the Reliability functions. This Certification must be maintained with continuing education hours. Must already have or obtain the appropriate PJM Certification within one year of employment and before independently performing the Reliability functions. This Certification must be maintained with continuing education hours.
  • Ability to read and comprehend complex instructions, correspondence, and memos.
  • Strong oral and written communication skills.
  • Ability to apply concepts of algebra and geometry, and basic electrical theory.
  • Working knowledge of various database, spreadsheet, and word processing software.
  • Gather and analyze many complex variables to recommend decisions on complex issues under rapid and severe time constraints.
  • Combine complex data sets including weather, grid conditions, electrical voltages, customer load, power plant capabilities, system disturbance data, interconnected utility conditions, etc., to determine actions required to ensure continuous operation and reliability on the electrical grid.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Has the authority to take or direct timely and appropriate real-time actions, without obtaining approval from higher-level personnel within their own operating authority vicinity. During emergency operating conditions, has additional independent authority to shed firm load to prevent or alleviate Operating Security Limit violations without higher-level approval.
  • Ability to stand up to 2/3 of the time. Must occasionally lift and/or move up to 25 pounds. Ability to accept the mental and physical rigors of rotating shift work, constantly changing system conditions, and varying operating guidelines.
  • As the authority in charge of control room operations, any errors in switching procedures, miscommunication, or errors in analysis could result in serious injury or death to field employees and damage to valuable equipment.
  • Work Environment: Control room environment

AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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