Manhattan, NY · On-site
$70K/yr
The role includes performing all duties related to chargebacks, dispute representation, and recovery of amounts in fraud disputes. May also compile aggregate statistics on chargebacks for use by the ...
Quick apply
Manhattan, NY · On-site
$70K/yr
The role includes performing all duties related to chargebacks, dispute representation, and recovery of amounts in fraud disputes. May also compile aggregate statistics on chargebacks for use by the ...
Dallas, TX · On-site +1
$19/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases. Primary duties include researching and resolving cardholder claims of fraud and ...
Dallas, TX · On-site +1
$19/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases. Primary duties include researching and resolving cardholder claims of fraud and ...
Dallas, TX · Remote
$19/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases. Primary duties include researching and resolving cardholder claims of fraud and ...
Dallas, TX · Remote
$19/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases. Primary duties include researching and resolving cardholder claims of fraud and ...
Los Angeles, CA · On-site
$60K - $80K/yr
About the Role We're seeking a Fraud Analyst to serve as the founding member of our risk team. In ... Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize ...
Los Angeles, CA · On-site
$60K - $80K/yr
About the Role We're seeking a Fraud Analyst to serve as the founding member of our risk team. In ... Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize ...
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases. Primary duties include researching and resolving cardholder claims of fraud and ...
Quick apply
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases. Primary duties include researching and resolving cardholder claims of fraud and ...
Los Angeles, CA · On-site
$60K - $80K/yr
About the Role We're seeking a Fraud Analyst to serve as the founding member of our risk team. In ... Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize ...
Quick apply
Los Angeles, CA · On-site
$60K - $80K/yr
About the Role We're seeking a Fraud Analyst to serve as the founding member of our risk team. In ... Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize ...
From rules architecture to model tuning and chargeback analysis, you'll be responsible for driving measurable improvements in fraud performance. This role is ideal for someone who has built or ...
From rules architecture to model tuning and chargeback analysis, you'll be responsible for driving measurable improvements in fraud performance. This role is ideal for someone who has built or ...
San Jose, CA · On-site
$140K - $165K/yr
Drive insights related to credit/debit card payments, fraud prevention, authorization optimization, chargebacks, and customer experience. * Build dashboards, reporting solutions, and visualizations ...
Quick apply
San Jose, CA · On-site
$140K - $165K/yr
Drive insights related to credit/debit card payments, fraud prevention, authorization optimization, chargebacks, and customer experience. * Build dashboards, reporting solutions, and visualizations ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
Holbrook, NY · On-site
$12 - $14/hr
The goal is to maintain a low incidence of fraud and chargebacks initiated from fraudulent transactions. Responsibilities include: * Daily review of suspect orders using Chase Paymentech's Safetech ...
Holbrook, NY · On-site
$12 - $14/hr
The goal is to maintain a low incidence of fraud and chargebacks initiated from fraudulent transactions. Responsibilities include: * Daily review of suspect orders using Chase Paymentech's Safetech ...
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
Omaha, NE · Hybrid
$16.82 - $28.92/hr
Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback operations department. * Effective verbal, written, and interpersonal communication skills. * Skill in ...
Omaha, NE · Hybrid
$16.82 - $28.92/hr
Minimum of two (2) years of direct work experience in a large card disputes or fraud chargeback operations department. * Effective verbal, written, and interpersonal communication skills. * Skill in ...
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
San Francisco, CA · On-site
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
$144K - $162K/yr
We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation ...
Henderson, NV · On-site
$20/hr
Collaborate with Investigator and Disputes team members (Openers, Closers, and Chargeback ... fraud/dispute environment. * High School Diploma or GED required. Working Conditions: * Work is ...
Quick apply
Henderson, NV · On-site
$20/hr
Collaborate with Investigator and Disputes team members (Openers, Closers, and Chargeback ... fraud/dispute environment. * High School Diploma or GED required. Working Conditions: * Work is ...
The Opportunity We are seeking a talented Supervisor, Dispute Operations who will supervise and coordinate the day-to-day operations of the fraud/non-fraud Chargeback Processing staff. Incumbent ...
The Opportunity We are seeking a talented Supervisor, Dispute Operations who will supervise and coordinate the day-to-day operations of the fraud/non-fraud Chargeback Processing staff. Incumbent ...
$14.42 - $15.76
17% of jobs
$16.79 is the 25th percentile. Wages below this are outliers.
$15.76 - $17.09
10% of jobs
$17.09 - $18.42
4% of jobs
The median wage is $19.07 / hr.
$18.42 - $19.76
38% of jobs
$19.76 - $21.09
3% of jobs
$21.09 - $22.42
1% of jobs
$22.42 - $23.75
0% of jobs
$24.20 is the 75th percentile. Wages above this are outliers.
$23.75 - $25.09
3% of jobs
$25.09 - $26.42
7% of jobs
$26.42 - $27.75
4% of jobs
$27.75 - $29.09
12% of jobs
$14
$21
$29
A Fraud Chargeback job involves reviewing and investigating disputed transactions to determine if they are fraudulent or valid. Professionals in this role analyze transaction data, gather evidence, and communicate with banks or financial institutions to resolve chargeback claims. They also identify fraud patterns and implement measures to prevent future fraudulent activities. Strong analytical skills, attention to detail, and knowledge of payment processing are essential for success in this role.
Fraud Chargeback specialists are responsible for reviewing disputed transactions, gathering and evaluating evidence, and making decisions on the legitimacy of chargeback claims. They often communicate with customers, merchants, and internal teams to clarify details and resolve issues efficiently. Daily tasks include analyzing transaction data, preparing comprehensive documentation to support dispute cases, and ensuring compliance with industry regulations and network guidelines. This role frequently involves working with specialized case management tools and balancing multiple cases to meet strict deadlines. Successful specialists help protect both the company and its customers from financial loss due to fraudulent activities.
To thrive as a Fraud Chargeback specialist, you need strong analytical skills, attention to detail, and knowledge of banking or payment processing regulations, often supported by a degree in finance, business, or a related field. Familiarity with chargeback management systems, fraud detection software, and platforms such as Visa Resolve Online or Mastercard Dispute Resolution is valuable. Excellent communication, problem-solving, and time management skills help you manage complex cases and liaise with multiple stakeholders. These abilities are crucial for accurately investigating claims, minimizing financial losses, and ensuring compliance with industry standards.
Cities with the most Fraud Chargeback job openings:
The most popular types of Fraud Chargeback jobs are:
States with the most job openings for Fraud Chargeback jobs include:
The top searched job categories for Fraud Chargeback jobs are:
Manhattan, NY • On-site
$70K/yr
Full-time
Posted 22 days ago
Maintain chargeback records for all schemes and regions on a monthly basis.
Investigate cardholder disputed transactions and respond to disputes in accordance with card scheme regulations.
Reconcile chargeback amounts with schemes and prepare statistics and reports related to chargebacks and schemes.
About the Company
Windcave is a high-growth, innovative, global leader in payment technology, delivering a range of secure solutions in E-commerce, Cashless Parking and Vending, and Retail Terminals to clients across the globe. We are one of the largest integrated POS terminal and e-commerce switching providers in Asia Pacific.
Our global head office is based in Auckland, and our impressive network operates from 14 locations across the US, the UK, Australia, and Canada.
The Role:
The Chargeback and Reconciliation Officer role is a unique position within the Acquiring Solutions department, solely responsible for researching and resolving customer chargebacks and reconciling them to accounts. The role includes performing all duties related to chargebacks, dispute representation, and recovery of amounts in fraud disputes. May also compile aggregate statistics on chargebacks for use by the company in identifying patterns and improving overall customer service.
The role will be in our office in New York City, NY 10022, and we are currently offering a hybrid work setup with two work-from-home days.
Job Responsibilities:
Background:
Remuneration:
Work Authorization: Candidates must be legally authorized to work in the United States at the time of employment and must be able to maintain work authorization for the duration of employment. Windcave is unable to provide visa sponsorship or support for employment-based visa applications for this position.
Windcave is an Equal Opportunity Employer and committed to building a diverse workforce. If you are looking for an exciting career with an organization that is experiencing tremendous growth and offers excellent career development opportunities, we invite you to join us!
