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Amazon Seller Support Jobs (NOW HIRING)

Amazon Channel Manager

Stafford, TX · On-site

$132K - $133K/yr

Manage Seller Central case queue; escalate and follow up on complex issues with Amazon Seller Support and Brand Registry. * Oversee brand registry, IP protection filings, and unauthorized seller ...

Manager, Amazon

Los Angeles, CA · On-site

$100K - $120K/yr

Work with Amazon Vendor & Seller support to troubleshoot & resolve listing issues & other catalog problems * Actively monitor Amazon listings for unusual or negative activity including listing ...

Work with Amazon Vendor & Seller support to troubleshoot & resolve listing issues & other catalog problems * Actively monitor Amazon listings for unusual or negative activity including listing ...

Amazon Account Analyst

Portland, OR · Hybrid

$50K - $70K/yr

Open, manage, and push Amazon cases to resolution across Seller Support, Brand Registry, and Vendor ... Central support. Don't let cases stall. * Monitor and proactively improve account health: Buy Box ...

Amazon Sales Specialist 📍 In-Office | Clearwater Mon - Fri 9AM - 6PM (1 hour lunch) About the Role We are looking for an Amazon PPC Specialist to support and optimize advertising performance ...

Open, manage, and push Amazon cases to resolution across Seller Support, Brand Registry, and Vendor ... Central support. Don't let cases stall. * Monitor and proactively improve account health: Buy Box ...

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Amazon Seller Support information

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$39.5K

$90.7K

$166.5K

How much do amazon seller support jobs pay per year?

As of Jul 2, 2026, the average yearly pay for amazon seller support in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

What is an Amazon Seller Support job?

An Amazon Seller Support job involves assisting sellers who use Amazon's platform to manage their businesses. Representatives help resolve issues related to account management, product listings, orders, payments, and policy compliance. The role requires strong communication skills, problem-solving abilities, and knowledge of Amazon’s seller policies. Seller Support agents typically work via phone, email, or chat to ensure that sellers receive timely and effective assistance.

What are the key skills and qualifications needed to thrive in the Amazon Seller Support position, and why are they important?

To thrive as an Amazon Seller Support representative, you need strong customer service abilities, problem-solving skills, and familiarity with e-commerce practices, often supported by prior experience in support or retail environments. Proficiency in using CRM systems, Amazon's internal tools, and ticketing platforms is commonly required. Excellent communication, patience, and adaptability are vital soft skills in this role. These qualities ensure you can effectively assist sellers, resolve issues efficiently, and maintain high satisfaction levels in a fast-paced, dynamic setting.

What are some typical challenges faced by Amazon Seller Support representatives?

Amazon Seller Support representatives often encounter complex inquiries ranging from account performance issues to listing or payment concerns, where timely and accurate problem-solving is crucial. The role can involve managing a high volume of support tickets and adapting to frequently updated platform policies and procedures. Representatives must also communicate clearly with sellers from diverse backgrounds who may be experiencing stress or frustration. Success in this position requires strong attention to detail, patience, and ongoing willingness to learn about new Amazon tools and protocols.

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What cities are hiring for Amazon Seller Support jobs? Cities with the most Amazon Seller Support job openings:
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What states have the most Amazon Seller Support jobs? States with the most job openings for Amazon Seller Support jobs include:
Software Development Engineer, Amazon Seller Assistant

Software Development Engineer, Amazon Seller Assistant

Amazon

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,921 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

Amazon Seller Assistant is our flagship GenAI-first, multi-agent system that reimagines seller experience. Our vision is to provide each seller with a proactive, autonomous, agentic assistant that understands their business and helps them navigate the complexities of selling by anticipating their needs, surfacing insights, resolving issues, taking actions on their behalf, and helping them grow. Amazon Seller Assistant helps millions of sellers on Amazon serve billions of customers worldwide.
We are seeking a world-class Software Development Engineer to help define and build the next generation of Amazon Seller Assistant. You will partner with top-tier scientists and engineers to launch production-grade agentic capabilities at Amazon's scale - owning your problem space end-to-end, from a crisp customer insight to a shipped product that millions of sellers rely on.
About the team
Amazon Seller Assistant team operates at the very frontier of agentic AI and agentic commerce - not as a research group, but as a team shipping production-grade, multi-agent systems used by millions of sellers worldwide. We move with the urgency of a startup and the resources of the world's most customer-obsessed company, transforming the latest breakthroughs in science and engineering into capabilities that sellers rely on every day.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of software development engineer or related occupational experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
- Experience identifying opportunities to integrate AI solutions into products and services to drive business value
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US