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Coinstar

Director Fraud Risk Management

Bellevue, WA · On-site +1

$238K/yr

The Director of Fraud Risk Management is responsible for building and overseeing all aspects of Coinstar's fraud, scam, and risk governance framework and program. This role leads the end-to-end ...

Coinstar

Director Fraud Risk Management

Bellevue, WA · On-site +1

$238K/yr

The Director of Fraud Risk Management is responsible for building and overseeing all aspects of Coinstar's fraud, scam, and risk governance framework and program. This role leads the end-to-end ...

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How much do fraud risk management jobs pay per year?

As of Jul 8, 2026, the average yearly pay for fraud risk management in the United States is $111,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $129,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in Fraud Risk Management roles and how are they addressed?

Professionals in Fraud Risk Management often face challenges such as staying ahead of constantly evolving fraud tactics, analyzing large volumes of transactional data, and ensuring compliance with regulatory standards. To address these challenges, teams typically employ advanced analytic tools, collaborate cross-functionally with IT and compliance departments, and engage in continuous training to stay updated on emerging threats. The work environment is dynamic and may involve both independent analysis and team-based investigations, fostering a culture of vigilance and proactive risk mitigation. This dynamic landscape offers professionals the opportunity to develop specialized expertise and grow into senior risk or leadership roles over time.

What are the key skills and qualifications needed to thrive in the Fraud Risk Management position, and why are they important?

To thrive in Fraud Risk Management, you need strong analytical skills, attention to detail, and a solid understanding of financial systems, often supported by degrees in finance, accounting, or related fields. Familiarity with fraud detection software, data analysis tools like SQL or SAS, and industry certifications such as CFE (Certified Fraud Examiner) are highly valued. Excellent communication, problem-solving abilities, and ethical integrity are critical soft skills for collaborating with teams and handling sensitive investigations. These skills and qualities are essential to effectively identify, investigate, and mitigate fraud risks, protecting organizational assets and maintaining compliance.

What careers can you have with a CFE?

A Certified Fraud Examiner (CFE) can pursue careers in fraud investigation, forensic accounting, compliance, and risk management. CFEs often work for corporations, government agencies, or consulting firms to detect and prevent fraud, utilizing skills in investigation, interviewing, and forensic analysis.

What does a fraud risk manager do?

A fraud risk manager is responsible for identifying, assessing, and mitigating potential fraud risks within an organization. They develop and implement controls, monitor transactions for suspicious activity, and ensure compliance with relevant regulations, often using data analysis tools and risk management frameworks.

What is a Fraud Risk Management job?

A Fraud Risk Management job involves identifying, assessing, and mitigating risks related to fraudulent activities within an organization. Professionals in this role develop and implement policies, controls, and monitoring systems to prevent fraud and financial crimes. They work closely with compliance, legal, and operational teams to investigate suspicious activities and ensure regulatory compliance. The goal is to minimize financial losses and protect the organization's reputation.

Is fraud analysis a good career?

Fraud analysis is a valuable career in risk management, focusing on detecting and preventing financial crimes. It requires analytical skills, attention to detail, and familiarity with tools like data analysis software; certifications such as Certified Fraud Examiner (CFE) can enhance job prospects. The role often offers stable employment with opportunities for advancement in financial and security sectors.

What is the highest paying risk management job?

In risk management, senior roles such as Chief Risk Officer (CRO) or Director of Risk typically have the highest salaries, often exceeding six figures annually. These positions require extensive experience, advanced certifications like FRM or CRM, and strong leadership skills, especially in financial services or large corporations.
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What cities are hiring for Fraud Risk Management jobs? Cities with the most Fraud Risk Management job openings:
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Fraud Risk Management jobs near you
Infographic showing various Fraud Risk Management job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 1% As Needed, 77% Full Time, 18% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $111,556 per year, or $53.6 per hour.
Director Fraud Risk Management

Director Fraud Risk Management

Coinstar

Bellevue, WA • On-site, Remote

$238K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

The Director of Fraud Risk Management is responsible for building and overseeing all aspects of Coinstar's fraud, scam, and risk governance framework and program. This role leads the end-to-end development, validation, and execution of controls across fraud prevention, transaction monitoring, identity and access management, funds oversight, investigations, and analytics.
Key Responsibilities
Strategy & Leadership
  • Develop and evolve a robust fraud and risk governance framework aligned with regulatory expectations, industry best practices and business objectives.
  • Lead strategic planning and continuous improvement of fraud mitigation controls and response protocols.
  • Build cross-functional governance across multiple internal teams.
  • Influence product and business roadmaps by embedding fraud risk considerations from design to deployment.
  • Serve as escalation point for all business-critical issues.

Assessment & Controls
  • Proactively conduct end-to-end fraud, scam and risk assessments across products and the customer journey.
  • Identify control gaps and implement targeted risk mitigation strategies.
  • Ensure KYC compliance across products.
  • Manage funds-out controls, chargebacks, and account restrictions to reduce fraud impact.

Analytics & Transaction Monitoring
  • Set fraud risk reduction goals, KPIs, and performance tracking metrics.
  • Design and implement transaction monitoring systems in consultation with stakeholders.
  • Create executive dashboards, operational metrics, and regulatory reports on fraud, scam and risk activity, and loss prevention.
  • Drive end-to-end processes for alert review, case management, and SAR referrals.

Investigations & Subpoena Management
  • Oversee case investigations involving complex fraud, scams and collusion events.
  • Oversee subpoena response, including the coordination internal investigative documentation and interactions with law enforcement.
  • Develop policies and response protocols for high-profile or escalated fraud incidents.

Education & Experience
  • Bachelor's Degree required.
  • 10+ years in fraud risk management, scam prevention, or financial crime, required in a FinTech or digital banking environment.
  • Certifications such as CFE, CAMS, or CRCM a plus.
  • Demonstrated experience with complex fraud systems, identity verification providers, and investigative tools in a FinTech or digital banking environment.

Knowledge, Skills & Abilities
  • Mastery-level understanding of fraud prevention strategies, scam methodologies, KYC/AML controls, and transaction monitoring.
  • Proven ability to manage third-party risk vendors, negotiate contracts, and lead cross-functional initiatives.
  • Strong relationship, interpersonal and leadership skills.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to effectively communicate changes, overcome resistance, build commitment, and prepare and support those affected by change.

Location & Travel Expectations
  • This position is based at our Bellevue, WA headquarters, but remote/work from home arrangements are welcome.
  • This position requires little to no business travel.

Pay and Benefits
The typical starting salary range for this position is between $159,211 - $205,000 per year. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location. Within the range for the applicable geographic area, individual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. Employees in this position have the potential to increase their base salary up to $238,816 per year, which is the max end of the range, based on ongoing demonstrated and continuous performance in the role. Short-Term and Long-Term bonus incentives are a part of the total compensation package and are based on Company and Individual performance.
We believe that continued good health, financial security, and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including:
  • Health & Wellness Coverage - Three outstanding medical plans to choose from, along with dental and vision insurance, Short- and Long-Term Disability Insurance, and Life Insurance.
  • Retirement Savings - Traditional and Roth 401(k) plans with a company-match that immediately vests.
  • Paid Time-Off - PTO accruals begin at 18 days per year, plus 10 company holidays and 2 floating holidays annually. Additionally, we offer paid parental and adoption leave.
  • Other Perks and Benefits - A generous Corporate Matched Giving plan and an Employee Assistance Program.
  • Work Environment - We offer a casual and flexible work environment with work from home options.

EEO Statement
We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where everyone can bring their best self to work. We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via AskHR@coinstar.com. We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool. Even if you do not meet every qualification, we encourage you to apply.
Physical Requirements
Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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