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Card Fraud Analyst Jobs (NOW HIRING)

The Sr. Fraud Analyst - Gift Cards is responsible for all data, processes, and strategy around Gift Card fraud mitigation at The Home Depot. The Sr. Fraud Analyst will engage in fraud mitigation ...

Debit card fraud * Check fraud * Zelle and other digital payment platforms * Review and resolve ... Fraud Analyst * Fraud Operations Specialist * Electronic Fraud Specialist * Deposit Operations ...

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...

Provide direct leadership and supervision to the Fraud Analyst team within Back Office Operations. Oversee all non-card fraud detection, investigation, dispute resolution, and loss-mitigation ...

Sr Fraud Analyst

San Jose, CA · On-site

$140K - $165K/yr

Drive insights related to credit/debit card payments, fraud prevention, authorization optimization ... Design deep-dive analyses, experiments, and data-driven strategies to improve payment success rates ...

The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental ... Partner cross-functionally with Fraud Analytics, Operations, Product, Engineering, and business ...

Fraud Team Support Analyst

Newark, DE · On-site

$53K - $86K/yr

Communicates with external card services agencies, clients, CNB operations and vendors. * Provide ongoing analytics and rule recommendations for debit and credit card products. * Support handling ...

Fraud Team Support Analyst

Newark, DE · On-site

$53K - $86K/yr

Communicates with external card services agencies, clients, CNB operations and vendors. * Provide ongoing analytics and rule recommendations for debit and credit card products. * Support handling ...

Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk * Lead investigations into suspected fraudulent activity, coordinating with internal and ...

Serves as a backup to assist on non-card fraud issues. Work Type: Full-time, on-site at our ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...

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Card Fraud Analyst information

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How much do card fraud analyst jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for card fraud analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What does a Card Fraud Analyst do?

A Card Fraud Analyst is responsible for detecting and investigating suspicious or unauthorized credit and debit card transactions. They monitor account activity to identify potential fraud, analyze patterns, and work with banking systems to prevent financial losses. When fraud is suspected, they may contact customers to verify transactions and coordinate with law enforcement or other financial institutions. Their work helps protect both the bank and its customers from fraudulent activities. Strong analytical skills and attention to detail are essential in this role.

How do Card Fraud Analysts typically collaborate with other departments to prevent and address fraudulent activity?

Card Fraud Analysts work closely with teams such as customer service, IT, and risk management to quickly identify and respond to suspicious transactions. Collaboration often involves sharing real-time alerts, investigating flagged accounts, and developing new fraud detection strategies. Analysts may also participate in cross-functional meetings to improve security protocols and provide training on emerging fraud trends. This teamwork ensures a coordinated approach to protecting customers and minimizing financial losses.

What are the key skills and qualifications needed to thrive as a Card Fraud Analyst, and why are they important?

To thrive as a Card Fraud Analyst, you need strong analytical abilities, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, data analysis tools like SQL, and relevant certifications such as Certified Fraud Examiner (CFE) are highly valued. Outstanding problem-solving, communication, and decision-making skills set top performers apart in this role. These competencies are crucial for accurately detecting fraudulent activity, minimizing financial losses, and ensuring customer trust in banking services.
More about Card Fraud Analyst jobs
What cities are hiring for Card Fraud Analyst jobs? Cities with the most Card Fraud Analyst job openings:
What states have the most Card Fraud Analyst jobs? States with the most job openings for Card Fraud Analyst jobs include:
What job categories do people searching Card Fraud Analyst jobs look for? The top searched job categories for Card Fraud Analyst jobs are:
Infographic showing various Card Fraud Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.
Sr. Analyst - Gift Card Fraud

Sr. Analyst - Gift Card Fraud

Home Depot

Atlanta, GA • On-site

Full-time

Re-posted 9 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,333 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
The Sr. Fraud Analyst - Gift Cards is responsible for all data, processes, and strategy around Gift Card fraud mitigation at The Home Depot. The Sr. Fraud Analyst will engage in fraud mitigation efforts for both victim-assisted fraud and third-party Gift Card fraud by collecting, interpreting, and analyzing data from multiple sources using multiple tools, systems and statistical techniques and turning the results of this work into actionable recommendations. They will lead projects to implement recommendations, develop processes and training related to Gift Card fraud for front-line associates, and collaborate with internal and external partners on Gift Card fraud investigations. The Sr. Fraud Analyst will need to have a deep understanding of the gift card space and be able to independently create and monitor reporting to identify performance levels, opportunities, and anomalies in the data and present these findings to multiple levels of leadership.
Key Responsibilities:
  • 30% - Complex Data Investigations - Perform complex data investigations and analyses to identify current Gift Card Fraud mitigation gaps and design and implement countermeasures, develop new fraud reporting as necessary, and assist with data requests involving gift card data sources.
  • 10% - Cross-functional Collaboration - Collaborate with internal partners such as AP, Corporate Security, IT, Legal, Gift Card Business to provide support for Gift Card initiatives and investigations.
  • 20% - Maintain Fraud Decision Logic - Maintain and improve on Gift Card Fraud decisioning logic. Tasks include designing and implementing rules and rulesets, building out reporting to understand efficacy of rules, and monitoring ongoing fraud trends.
  • 10% - Process Improvement - Improve Gift Card fraud prevention tools and processes through analysis, technical expertise, project leadership, and presentations to internal and external partners.
  • 30% - Risk Management and Fraud Prevention - Own the processes and fraud prevention strategies around all gift card purchase and redemption channels.

Direct Manager/Direct Reports:
  • This position typically reports to the Manager, Fraud.
  • This position has 0 direct reports.

Travel Requirements:
  • No travel requirement.

Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:
  • Must be 18 years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite.
  • Working knowledge of Tableau.
  • Demonstrated ability to collaborate and work effectively with cross-functional teams.
  • Ability to draw accurate conclusions from financial documentation.
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers.
  • Excellent written and verbal communication skills.
  • 5+ years experience of work in data or analytical fields using enterprise wide datasets.
  • Experience in gift card or payments fraud mitigation.
  • B.S or higher in Applied Mathematics, Economics, Computer Science, Statistics or a similar field.
  • Knowledge of statistics and experience using statistical packages for analyzing data sets.
  • Basic experience using Python to automate processes and reporting.

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:
  • No additional education

Minimum Years of Work Experience:
  • 3

Preferred Years of Work Experience:
  • 5

Minimum Leadership Experience:
  • None

Preferred Leadership Experience:
  • None

Certifications:
  • None

Competencies:
  • Action Oriented
  • Collaborates
  • Communicates Effectively
  • Customer Focus
  • Drives Engagement
  • Drives Results
  • Manages Conflict

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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