Director, Card Fraud
Frisco, TX · On-site
Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk * Lead investigations into suspected fraudulent activity, coordinating with internal and ...
Frisco, TX · On-site
Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk * Lead investigations into suspected fraudulent activity, coordinating with internal and ...
Frisco, TX · On-site
Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk * Lead investigations into suspected fraudulent activity, coordinating with internal and ...
Cottonwood Heights, UT · On-site +1
Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk * Lead investigations into suspected fraudulent activity, coordinating with internal and ...
Cottonwood Heights, UT · On-site +1
Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk * Lead investigations into suspected fraudulent activity, coordinating with internal and ...
Frisco, TX · On-site
Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk * Lead investigations into suspected fraudulent activity, coordinating with internal and ...
Frisco, TX · On-site
Build and enhance analytical frameworks and metrics to proactively identify, quantify, and assess fraud risk * Lead investigations into suspected fraudulent activity, coordinating with internal and ...
$25.20 - $29.50/hr
Serves as a backup to assist on non-card fraud issues. Work Type: Full-time, on-site at our ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...
$25.20 - $29.50/hr
Serves as a backup to assist on non-card fraud issues. Work Type: Full-time, on-site at our ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...
Saint Paul, MN · On-site
$25.20 - $29.50/hr
This position will focus on card dispute/fraud claims including, but not limited to, assisting ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...
Saint Paul, MN · On-site
$25.20 - $29.50/hr
This position will focus on card dispute/fraud claims including, but not limited to, assisting ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...
Falcon Heights, MN · On-site
$25.20 - $29.50/hr
Serves as a backup to assist on non-card fraud issues. Work Type: Full-time, on-site at our ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...
Falcon Heights, MN · On-site
$25.20 - $29.50/hr
Serves as a backup to assist on non-card fraud issues. Work Type: Full-time, on-site at our ... Analyze case details to determine methodology of each fraud scheme to identify gaps * Create and ...
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
New
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
New
Austin, TX · On-site
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
Austin, TX · On-site
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
New
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
New
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
New York, NY · On-site
The role We are searching for a passionate Staff Fraud Risk Analyst who is highly self-motivated, analytical, with a decent understanding of debit card fraud transactions and account takeover fraud ...
New York, NY · On-site
The role We are searching for a passionate Staff Fraud Risk Analyst who is highly self-motivated, analytical, with a decent understanding of debit card fraud transactions and account takeover fraud ...
Lincoln, NE · On-site
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
Lincoln, NE · On-site
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
New
RESPONSIBILITIES Subject matter expertise for card-based risk and fraud prevention- related ... model management, analytics, and reporting Own documentation efforts around fraud product and ...
New
Jacksonville, FL · Remote
... card, ACH, P2P and Bill Payments using a variety of systems. ● Analyze dispute cases and merchant documentation to determine chargeback eligibility. ● Keep management up to date on fraud-related ...
Quick apply
Jacksonville, FL · Remote
... card, ACH, P2P and Bill Payments using a variety of systems. ● Analyze dispute cases and merchant documentation to determine chargeback eligibility. ● Keep management up to date on fraud-related ...
Lincoln, NE · On-site
RESPONSIBILITIES • Subject matter expertise for card-based risk and fraud prevention- related ... analytics, and reporting • Own documentation efforts around fraud product and strategies we ...
Lincoln, NE · On-site
RESPONSIBILITIES • Subject matter expertise for card-based risk and fraud prevention- related ... analytics, and reporting • Own documentation efforts around fraud product and strategies we ...
Glen Burnie, MD · On-site
$90K - $120K/yr
• Analyze, review, and work complex electronic credit/debit card cases produced by the ServiceNow Fraud Detection System to prevent high-dollar liability. • Monitor and investigate fraudulent ...
Glen Burnie, MD · On-site
$90K - $120K/yr
• Analyze, review, and work complex electronic credit/debit card cases produced by the ServiceNow Fraud Detection System to prevent high-dollar liability. • Monitor and investigate fraudulent ...
New York, NY · On-site
$67K - $89K/yr
The role We are searching for a passionate Staff Fraud Risk Analyst who is highly self-motivated, analytical, with a decent understanding of debit card fraud transactions and account takeover fraud ...
New York, NY · On-site
$67K - $89K/yr
The role We are searching for a passionate Staff Fraud Risk Analyst who is highly self-motivated, analytical, with a decent understanding of debit card fraud transactions and account takeover fraud ...
... card, ACH, P2P and Bill Payments using a variety of systems. • Analyze dispute cases and merchant documentation to determine chargeback eligibility. • Keep management up to date on fraud-related ...
... card, ACH, P2P and Bill Payments using a variety of systems. • Analyze dispute cases and merchant documentation to determine chargeback eligibility. • Keep management up to date on fraud-related ...
$29.17 - $34.11/hr
Responsible for the accurate and timely completion of credit card and debit card member disputes ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.
$29.17 - $34.11/hr
Responsible for the accurate and timely completion of credit card and debit card member disputes ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.
$15.63 - $20
15% of jobs
$21.57 is the 25th percentile. Wages below this are outliers.
$20 - $24.37
28% of jobs
The median wage is $25.94 / hr.
$24.37 - $28.74
19% of jobs
$32.31 is the 75th percentile. Wages above this are outliers.
$28.74 - $33.11
16% of jobs
$33.11 - $37.48
12% of jobs
$37.48 - $41.85
3% of jobs
$41.85 - $46.22
1% of jobs
$46.22 - $50.59
3% of jobs
$50.59 - $54.96
0% of jobs
$54.96 - $59.33
3% of jobs
$59.33 - $63.70
0% of jobs
$15
$30
$63

Full-time
This job post has expired today. Applications are no longer accepted.
This role sits within the Fraud Management Center of Excellence (COE) and is responsible for defining and executing fraud strategies and policies to minimize debit and credit card losses while delivering an exceptional member experience. The Director of Card Fraud owns key strategic focus areas and contributes to broader departmental strategy. This leader will provide thought leadership to develop best‑in‑class policies across card declines, verification strategies, dispute intake, and dispute resolution—while ensuring compliance with applicable regulations.
What You’ll DoThe base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
Equal Employment Opportunity StatementSoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
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Finance and insurance
1,001 - 5,000 Employees
San Francisco, CA, US
2011