Fraud Claims Analyst Jobs (NOW HIRING)

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol "WTFC."

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years)

• Competitive pay and discretionary or incentive bonus eligible

• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few

• Promote from within culture

Why join this team?

• This position has the opportunity to interface with and have a positive impact on multiple areas of Wintrust's business

• We hold ourselves accountable to high standards, share wins, operate ethically, and have fun

Position Overview

The Fraud Analyst will monitor and investigate suspicious activity from multiple sources to control the risk of fraud losses for the Wintrust Financial Corporation. The Fraud Analyst will review available information and communicate regularly with the banks to minimize exposure, recovery of funds, and report fraud activity. All job duties will be completed in accordance with policies, procedures, applicable Federal regulations and SLA agreements under the principles of the Operations Mission Statement.

What You'll Do

• Process incoming and outgoing bank transactional fraud alerts (Check, Deposit, ACH, P2P, B2B, Wires and Loan) in Verafin daily

• Process and review new account applications in Alloy

• Process and review new and existing MSX/check fraud claims/disputes in the WTFC Case Management System

• Review positive pay items each day and resolve or pass to the customer for review

• Review accounts where kiting is suspected and report as required

• Monitor branch fraud reports and perform extra due diligence on accounts to control risk to the bank and review any other unusual account activity as warranted

• Support other teams in the Information Security, Security, and Fraud departments

Qualifications

• 3+ years' experience in fraud, fraud claims, fraud disputes, loss prevention, BSA-AML, banking operations, retail, compliance risk management or law enforcement

• Prior Loan Servicing experience highly desireable

• Fraud Case Management experience (Verafin, Alloy, Actimize, ACI, FIS Falcon, etc)

• Proficient in computer skills including Microsoft Word, Excel, Outlook, and other Office programs.

• Ability to work in a Hybrid work environment (3 days in office per week) the core hours between 6am and 6pm Monday - Friday and Saturdays 9am - 1pm on a rotational basis as part of the 5-day work week

Benefits

Medical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long-term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet Insurance

Compensation

The estimated salary range for this role is $50,000.00 - $65,000.00, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills and experience.

#LI-Hybrid

#LI-JB1

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.