ZipRecruiter

Log In

1

Fraud Claims Analyst Jobs (NOW HIRING)

Citizens Bank

Fraud Claims Sr Specialist

Riverside, RI · On-site

Review Claims - Responsible for reviewing claims filed by customers for fraud and risk activity and analyzing information across multiple applications and documentation. Determine the proper next ...

Citizens

Fraud Claims Sr Specialist

Riverside, RI · Hybrid

Review Claims - Responsible for reviewing claims filed by customers for fraud and risk activity and analyzing information across multiple applications and documentation. Determine the proper next ...

Citizens

Fraud Claims Sr Specialist

Pittsburgh, PA · On-site

Review Claims - Responsible for reviewing claims filed by customers for fraud and risk activity and analyzing information across multiple applications and documentation. Determine the proper next ...

Curana Health, Inc.

Identify and escalate potential irregularities or fraud indicators in claims data. Analysis & Reporting * Compile and analyze claims-related data to identify trends, recurring issues, and ...

UMB Financial

Sr. Fraud Strategy Analyst

Kansas City, MO · On-site +1

$57K - $124K/yr

Works with the Enterprise Fraud Prevention and Claims teams to provide data to help identify emerging fraud trends and UMB's overall fraud performance across all payment channels. * Analyze fraud ...

GreenState Credit Union

Fraud Analyst

North Liberty, IA

$29.17 - $34.11/hr

Responsible for reviewing, analyzing, investigating, monitoring, and reporting of potential and ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.

GreenState Credit Union

Fraud Analyst

North Liberty, IA · On-site

$29.17 - $34.11/hr

Responsible for reviewing, analyzing, investigating, monitoring, and reporting of potential and ... Manages check fraud claims. * Documents, accurately and thoroughly, all actions taken on a case.

Veterans Sourcing Group

Be Seen First

fraud specialist

Johnston, RI · On-site

$20 - $22/hr

The Queue Manager oversees daily fraud and claims inquiry queues to ensure timely, accurate intake ... analytical skills with the ability to interpret and present operational data High attention to ...

Crum & Forster

Claims Analyst

Glastonbury, CT · On-site

... a Claims Analyst. Travel Insured International is a leading travel insurance provider with more ... Recognize fraud and subrogation opportunities and refer to appropriate expert * Consistently ...

next page

Showing results 1-20

All JobsFraud Claims Analyst Jobs

Fraud Claims Analyst information

See salary details

$14

$27

$51

How much do fraud claims analyst jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fraud claims analyst in the United States is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What does a Fraud Claims Analyst do?

A Fraud Claims Analyst investigates suspicious financial transactions and claims to determine if fraud has occurred. They review account activity, analyze data, and communicate with customers to gather information about disputed transactions. Their responsibilities also include documenting findings, working with law enforcement or internal departments, and recommending actions to prevent future fraud. This role is crucial in protecting both the company and its customers from financial losses.

What are the key skills and qualifications needed to thrive as a Fraud Claims Analyst, and why are they important?

To thrive as a Fraud Claims Analyst, you need strong analytical abilities, attention to detail, and a background in finance, accounting, or criminal justice, often supported by a relevant degree. Familiarity with fraud detection software, case management systems, and data analysis tools such as Excel or SQL is commonly required. Excellent communication, critical thinking, and problem-solving skills help you interact effectively with clients and collaborate with investigation teams. These skills ensure accurate detection and resolution of fraudulent claims, protecting organizational assets and maintaining customer trust.

What are some common challenges Fraud Claims Analysts face in their day-to-day work, and how can they be managed?

Fraud Claims Analysts often encounter challenges such as high case volumes, evolving fraud tactics, and tight deadlines for claim resolution. Staying up to date on the latest fraud trends and utilizing advanced detection tools can help manage these challenges. Additionally, strong communication and collaboration with investigation teams and other departments are essential for efficiently resolving complex cases and minimizing losses. Building analytical skills and maintaining attention to detail are key for success in this dynamic environment.
More about Fraud Claims Analyst jobs
What job categories do people searching Fraud Claims Analyst jobs look for? The top searched job categories for Fraud Claims Analyst jobs are:
Infographic showing various Fraud Claims Analyst job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 81% Full Time, 9% Part Time, and 7% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,974 per year, or $27.4 per hour.
Fraud Claims Sr Specialist

Fraud Claims Sr Specialist

Citizens Bank

Riverside, RI • On-site

Full-time

Posted 7 days ago

Job description

Job Description
As a Fraud Claims Sr. Specialist, you'll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of financial transactions.
You'll use critical thinking skills to assist customers with existing claims and determine the best next step for the customer and the bank. This role requires the application of various methods, procedures, and knowledge of the business unit's product(s) and system application(s). Specialists manage competing priorities in an accurate and timely manner and may participate in process enhancements requiring coordination with other teams.
Come join our best-in-class team making a difference for our customers every day. Growth opportunities await you inside our department and within other business areas.
Primary Responsibilities
  • Review Claims - Responsible for reviewing claims filed by customers for fraud and risk activity and analyzing information across multiple applications and documentation. Determine the proper next steps based on the scenario and within the guidelines of the regulations.
  • Customer Assistance - Handle all elements related to existing claims. Gather evidence through records with accurate and complete documentation to establish the legitimacy of a claim.
  • Digital Literacy - Utilize multiple digital platforms, technologies, and software to investigate and appropriately process the initial steps of a fraud claim. Work independently to apply digital literacy skills to resolve cases effectively.

Qualifications, Education, Certifications and/or Other Professional Credentials
  • Required Qualifications
    • High school degree or equivalent, required
    • Experience - 1 year or more of banking and/or claims investigations experience.
    • Adaptability - Ability to thrive in a fast-paced environment and quickly shift priorities as needed.
    • Precision - Strong attention to detail in all tasks and deliverables.
    • Customer-Centric Mindset - Passion for delivering exceptional customer experiences.
  • Preferred Qualifications
    • Associate degree, preferred
    • Proficiency in Microsoft Tools - Knowledge of Outlook for effective communication and SharePoint for collaborative work and document management.
    • Banking Knowledge - Previous experience in the banking industry, including an understanding of banking operations, compliance, and customer service best practices.
    • Workflow Application Navigation - Experience in effectively navigating workflow tool applications to streamline processes and enhance productivity.

Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: 8:30am-5:00pm; 4 days in office, 1 day from home

About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Apply