Saint Petersburg, FL · On-site
$20/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud ... Manage dispute case through applicable cycles up to and including final resolution. Maintain ...
Saint Petersburg, FL · On-site
$20/hr
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud ... Manage dispute case through applicable cycles up to and including final resolution. Maintain ...
Lead fraud operations end-to-end: manage chargeback lifecycle, partner with fraud vendors to optimize rules, track KPIs (chargeback rate, approval rate, fraud loss), and balance fraud prevention with ...
Lead fraud operations end-to-end: manage chargeback lifecycle, partner with fraud vendors to optimize rules, track KPIs (chargeback rate, approval rate, fraud loss), and balance fraud prevention with ...
Performs/originates chargebacks on POS/ATM PIN cases to ensure recovery and minimize loss to ... Prior experience with card case management software preferred * Previous experience with First Data ...
Performs/originates chargebacks on POS/ATM PIN cases to ensure recovery and minimize loss to ... Prior experience with card case management software preferred * Previous experience with First Data ...
Jacksonville, FL · Remote
... chargeback eligibility. ● Keep management up to date on fraud-related incidents, emerging trends and make recommendations for process improvements. ● Ensure that all alerts and cases are handled ...
Jacksonville, FL · Remote
... chargeback eligibility. ● Keep management up to date on fraud-related incidents, emerging trends and make recommendations for process improvements. ● Ensure that all alerts and cases are handled ...
Role also include project management where candidate would be responsible for providing fraud ... chargeback recovery rights, etc.) Proven strong analytical and communication skills *** This ...
Role also include project management where candidate would be responsible for providing fraud ... chargeback recovery rights, etc.) Proven strong analytical and communication skills *** This ...
Role also include project management where candidate would be responsible for providing fraud ... chargeback recovery rights, etc.) Proven strong analytical and communication skills *** This ...
Role also include project management where candidate would be responsible for providing fraud ... chargeback recovery rights, etc.) Proven strong analytical and communication skills *** This ...
Investigate and resolve disputes, manage chargeback processes, and ensure compliance with card network rules (e.g., Visa's TCR, Mastercard's dispute resolution). Fraud Management**: Monitor and ...
Investigate and resolve disputes, manage chargeback processes, and ensure compliance with card network rules (e.g., Visa's TCR, Mastercard's dispute resolution). Fraud Management**: Monitor and ...
Orlando, FL · On-site
... management. Position Summary and Role Impact: The Associate I, Fraud & Non-Fraud Engagement serves ... Addresses chargeback/dispute related situations * Acts as front-line investigators keeping back end ...
Orlando, FL · On-site
... management. Position Summary and Role Impact: The Associate I, Fraud & Non-Fraud Engagement serves ... Addresses chargeback/dispute related situations * Acts as front-line investigators keeping back end ...
Tampa, FL · On-site +1
Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...
Tampa, FL · On-site +1
Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...
Tampa, FL · On-site
$120 - $165/hr
Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...
Tampa, FL · On-site
$120 - $165/hr
Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...
Tampa, FL · On-site
Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...
Quick apply
Tampa, FL · On-site
Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...
Maitland, FL · On-site +1
$65K - $85K/yr
... credit, fraud exposure, and ongoing transactional risk. Reporting to the Senior Manager, this ... Chargeback Surveillance: Monitor chargeback activity against Visa Dispute Monitoring Program (VDMP ...
Maitland, FL · On-site +1
$65K - $85K/yr
... credit, fraud exposure, and ongoing transactional risk. Reporting to the Senior Manager, this ... Chargeback Surveillance: Monitor chargeback activity against Visa Dispute Monitoring Program (VDMP ...
Maitland, FL · On-site
$65K - $85K/yr
... credit, fraud exposure, and ongoing transactional risk. Reporting to the Senior Manager, this ... Chargeback Surveillance: Monitor chargeback activity against Visa Dispute Monitoring Program (VDMP ...
Maitland, FL · On-site
$65K - $85K/yr
... credit, fraud exposure, and ongoing transactional risk. Reporting to the Senior Manager, this ... Chargeback Surveillance: Monitor chargeback activity against Visa Dispute Monitoring Program (VDMP ...
Maitland, FL · On-site +1
$65K - $85K/yr
... credit, fraud exposure, and ongoing transactional risk. Reporting to the Senior Manager, this ... Chargeback Surveillance: Monitor chargeback activity against Visa Dispute Monitoring Program (VDMP ...
Maitland, FL · On-site +1
$65K - $85K/yr
... credit, fraud exposure, and ongoing transactional risk. Reporting to the Senior Manager, this ... Chargeback Surveillance: Monitor chargeback activity against Visa Dispute Monitoring Program (VDMP ...
Manage the vendor and partner ecosystem at both levels: hands-on (rules, integrations, data quality ... You own the full fraud defense architecture with no or minimal regression in loss rate, chargeback ...
Manage the vendor and partner ecosystem at both levels: hands-on (rules, integrations, data quality ... You own the full fraud defense architecture with no or minimal regression in loss rate, chargeback ...
Tampa, FL · On-site +1
... chargebacks from a constant headache into a managed, predictable part of doing business. Our AI ... Align stakeholders across payments, fraud, finance, and operations teams. * Build a compelling ...
Tampa, FL · On-site +1
... chargebacks from a constant headache into a managed, predictable part of doing business. Our AI ... Align stakeholders across payments, fraud, finance, and operations teams. * Build a compelling ...
... chargebacks from a constant headache into a managed, predictable part of doing business. Our AI ... Align stakeholders across payments, fraud, finance, and operations teams. * Build a compelling ...
Quick apply
... chargebacks from a constant headache into a managed, predictable part of doing business. Our AI ... Align stakeholders across payments, fraud, finance, and operations teams. * Build a compelling ...
Tampa, FL · On-site +1
Background in the chargeback, dispute management, or payments fraud domain - you already speak the language. * Experience in fintech or payments infrastructure companies (acquirers, PSPs, gateways ...
Tampa, FL · On-site +1
Background in the chargeback, dispute management, or payments fraud domain - you already speak the language. * Experience in fintech or payments infrastructure companies (acquirers, PSPs, gateways ...
Tampa, FL · On-site
Background in the chargeback, dispute management, or payments fraud domain -- you already speak the language. * Experience in fintech or payments infrastructure companies (acquirers, PSPs, gateways ...
Quick apply
Tampa, FL · On-site
Background in the chargeback, dispute management, or payments fraud domain -- you already speak the language. * Experience in fintech or payments infrastructure companies (acquirers, PSPs, gateways ...
Bonita Springs, FL · On-site
$80K - $100K/yr
Manage and maintain records for Returned Checks, Electronic Payment returns and Credit Card Chargebacks. Manage Check Fraud Process Manage escheatment process for (all) Shared Services. Manage ...
Bonita Springs, FL · On-site
$80K - $100K/yr
Manage and maintain records for Returned Checks, Electronic Payment returns and Credit Card Chargebacks. Manage Check Fraud Process Manage escheatment process for (all) Shared Services. Manage ...
| Aspect | Fraud Chargeback Manager | Fraud Analyst |
|---|---|---|
| Primary Role | Oversees chargeback processes related to fraud disputes and manages fraud-related chargebacks. | Analyzes fraud patterns, investigates suspicious activity, and develops fraud prevention strategies. |
| Credentials | Experience in fraud management, knowledge of chargeback procedures, certifications like CFE or CFSA often preferred. | Strong analytical skills, knowledge of fraud detection tools, certifications like CFE or ACFE beneficial. |
| Work Environment | Typically in financial institutions, e-commerce companies, or payment processors. | Often in financial services, e-commerce, or cybersecurity firms. |
The Fraud Chargeback Manager focuses on managing and resolving fraud-related chargebacks, ensuring compliance and minimizing losses. In contrast, the Fraud Analyst primarily investigates fraud incidents, analyzes data, and develops prevention strategies. Both roles require fraud-related certifications and work in similar environments, but their core responsibilities differ in scope and focus.
The most popular types of Fraud Chargeback jobs in Florida are:
For Fraud Chargeback Manager jobs in Florida, the most frequently searched job titles are:
The top searched job categories for Fraud Chargeback Manager jobs in Florida are:
Cities in Florida with the most Fraud Chargeback Manager job openings:
Chargeback Analyst
Contract - 4 months
St. Petersburg, FL - Remote 100%
Rate: $20/hr w2 no benefits
Job Brief:
The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases.
Primary duties include researching and resolving cardholder claims of fraud and/or error, processing of Chargebacks and funds recovery while complying with card association and regulatory guidelines and timeframes. Chargeback Analyst I is also responsible for mitigating loss, maintaining a high level of productivity and accuracy while providing the highest level of service to cardholders and credit unions. Responsibilities:
Review, research and initiate the resolution of dispute inquiries from cardholders, credit unions and internal teams.
Analyze cardholder fraud/dispute information and/or documentation received. Apply appropriate case actions within card association, regulatory and departmental guidelines. Actions include case set-up, fraud reporting and cardholder adjustments where applicable. Process Chargebacks and funds recovery within card association rules and timeframes. Analyze and interpret merchant responses for appropriate next steps, including Arbitration and Compliance. Manage dispute case through applicable cycles up to and including final resolution.
Maintain accurate case files including documentation and case notations while ensuring timely actions throughout. Generate cardholder letters/correspondence as needed to ensure compliance with regulatory and card association requirements. Pay attention to details in all actions to mitigate financial losses. Interpret changes to dispute resolution rules as mandated by card associations. Keep informed on product enhancements, system changes, and compliance issues. Service inbound/outbound cardholder and credit union calls or inquiries related to dispute cases received. Monitor and trouble shoot daily workflow and make recommendations to management based upon volumes and trends. Regular and reliable attendance is essential. Perform other duties as assigned.
Requirements:
High School Diploma or GED required.
Associates Degree in a related field or equivalent combination of education and/or experience preferred
One (1) year customer service experience required.
Minimum one (1) year working in payments preferred.
General knowledge of card Brand (Visa, Client, Client, Discover etc.) processing preferred.
Ability to work both independently and in a team environment.
Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audio visual support aids.
Excellent reading comprehension and problem-solving skills needed with attention to detail.
Excellent organizational, time management and quantitative skills with the ability to handle multiple activities simultaneously and within a fast-paced environment.
Ability to exercise discretion and good judgment in making decisions.
Proficiency in word processing and spreadsheet computer software applications.
Ability to maintain confidentiality of materials handled.
Ability to be flexible and work under high pressure in a complex environment.
Sourced by ZipRecruiter
501 - 1,000 Employees
Jersey City, NJ, US
1998
