Associate III, Chargeback Operations At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams.
Associate III, Chargeback Operations At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams.
Job Title Associate III, Chargeback Operations Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive ...
Job Title Associate III, Chargeback Operations Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive ...
Job Title Associate III, Chargeback Operations Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive ...
Job Title Associate III, Chargeback Operations Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive ...
Job Title Associate III, Chargeback Operations Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive ...
Job Title Associate III, Chargeback Operations Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive ...
Job Title Associate III, Chargeback Operations Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive ...
Job Title Associate III, Chargeback Operations Intro: At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive ...
Procurement Analyst
Tampa, FL · On-site
This role administers chargeback arrangements, supports budgeting documentation, and ensures cost efficiency and compliance with security regulations across all program work orders. This future ...
Quick apply
Procurement Analyst
Tampa, FL · On-site
This role administers chargeback arrangements, supports budgeting documentation, and ensures cost efficiency and compliance with security regulations across all program work orders. This future ...
This role administers chargeback arrangements, supports budgeting documentation, and ensures cost efficiency and compliance with security regulations across all program work orders. This future ...
This role administers chargeback arrangements, supports budgeting documentation, and ensures cost efficiency and compliance with security regulations across all program work orders. This future ...
Chargebacks may include but are not limited to: * Data Lake services (e.g., Databricks, Notebooks, Unity Catalog) * ESRI GIS tools and extensions (e.g., ArcGIS Enterprise, GeoAnalytics) * Kubernetes ...
Chargebacks may include but are not limited to: * Data Lake services (e.g., Databricks, Notebooks, Unity Catalog) * ESRI GIS tools and extensions (e.g., ArcGIS Enterprise, GeoAnalytics) * Kubernetes ...
Procurement Manager - Mid
Doral, FL · On-site
Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. * Maintain a centralized license and services ledger, updated ...
Procurement Manager - Mid
Doral, FL · On-site
Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. * Maintain a centralized license and services ledger, updated ...
Procurement Manager
Doral, FL · On-site
Chargebacks may include but are not limited to: * Data Lake services (e.g., Databricks, Notebooks, Unity Catalog). * ESRI GIS tools and extensions (e.g., ArcGIS Enterprise, GeoAnalytics)
Procurement Manager
Doral, FL · On-site
Chargebacks may include but are not limited to: * Data Lake services (e.g., Databricks, Notebooks, Unity Catalog). * ESRI GIS tools and extensions (e.g., ArcGIS Enterprise, GeoAnalytics)
Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. * Maintain a centralized license and services ledger, updated ...
Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. * Maintain a centralized license and services ledger, updated ...
Procurement Manager - Mid
Miami, FL · On-site
Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. * Maintain a centralized license and services ledger, updated ...
Quick apply
Procurement Manager - Mid
Miami, FL · On-site
Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. * Maintain a centralized license and services ledger, updated ...
Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance ...
Quick apply
Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance ...
Disputes & Chargebacks**: Investigate and resolve disputes, manage chargeback processes, and ensure compliance with card network rules (e.g., Visa's TCR, Mastercard's dispute resolution). Fraud ...
Disputes & Chargebacks**: Investigate and resolve disputes, manage chargeback processes, and ensure compliance with card network rules (e.g., Visa's TCR, Mastercard's dispute resolution). Fraud ...
Procurement Analyst - Mid
Miami, FL · On-site
Administer chargeback arrangements--subject to approval by the Government PM and COR. * Document all chargeback activities in the centralized license and services ledger to support program-wide ...
Quick apply
Procurement Analyst - Mid
Miami, FL · On-site
Administer chargeback arrangements--subject to approval by the Government PM and COR. * Document all chargeback activities in the centralized license and services ledger to support program-wide ...
Procurement Analyst - Mid
Doral, FL · On-site
Administer chargeback arrangements-subject to approval by the Government PM and COR. * Document all chargeback activities in the centralized license and services ledger to support program-wide ...
Procurement Analyst - Mid
Doral, FL · On-site
Administer chargeback arrangements-subject to approval by the Government PM and COR. * Document all chargeback activities in the centralized license and services ledger to support program-wide ...
Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. Coordinate with all active Work Orders to track, validate ...
Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. Coordinate with all active Work Orders to track, validate ...
Administer chargeback arrangements-subject to approval by the Government PM and COR-either within this Work Order or through the provisioning Work Order, based on the designated funding strategy and ...
Administer chargeback arrangements-subject to approval by the Government PM and COR-either within this Work Order or through the provisioning Work Order, based on the designated funding strategy and ...
Lead Client Support Specialist, Card Operations
FL · On-site +1
$75K - $85K/yr
Disputes, chargebacks, and network representment rules * BIN management, card profile configuration, and tokenization * STIP behavior, response codes, and network connectivity * Provide guidance to ...
Lead Client Support Specialist, Card Operations
FL · On-site +1
$75K - $85K/yr
Disputes, chargebacks, and network representment rules * BIN management, card profile configuration, and tokenization * STIP behavior, response codes, and network connectivity * Provide guidance to ...
Construction Community Manager
Tampa, FL · On-site
$70K - $80K/yr
... chargebacks in Dynamics, when necessary, by auditing the Safety Tickets in Dynamics on a daily basis. • Issue chargebacks in Dynamics for work that does not meet ProFormance quality standards ...
Construction Community Manager
Tampa, FL · On-site
$70K - $80K/yr
... chargebacks in Dynamics, when necessary, by auditing the Safety Tickets in Dynamics on a daily basis. • Issue chargebacks in Dynamics for work that does not meet ProFormance quality standards ...
Chargebacks information
See Florida salary details
$12.93 - $14.57
3% of jobs
$14.57 - $16.20
5% of jobs
$17.30 is the 25th percentile. Wages below this are outliers.
$16.20 - $17.83
24% of jobs
$17.83 - $19.47
12% of jobs
The median wage is $20.63 / hr.
$19.47 - $21.10
7% of jobs
$21.10 - $22.73
9% of jobs
$22.73 - $24.37
11% of jobs
$24.88 is the 75th percentile. Wages above this are outliers.
$24.37 - $26
12% of jobs
$26 - $27.63
10% of jobs
$27.63 - $29.26
4% of jobs
$29.26 - $30.90
3% of jobs
$12
$21
$30
How much do chargebacks jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Chargebacks Specialist, and why are they important?
What is the difference between Chargebacks vs Fraud Analyst?
| Aspect | Chargebacks | Fraud Analyst |
|---|---|---|
| Required Credentials | Knowledge of payment processing, basic financial understanding | Financial analysis, fraud detection certifications |
| Work Environment | Financial institutions, e-commerce companies | Banking, finance, e-commerce sectors |
| Employer & Industry Usage | Merchants, payment processors | Financial institutions, security teams |
Chargebacks involve handling disputed transactions and refund processes, while Fraud Analysts focus on detecting and preventing fraudulent activities. Both roles require financial knowledge, but Chargebacks specialists primarily manage transaction disputes, whereas Fraud Analysts analyze patterns to prevent fraud. Understanding these differences helps in choosing the right career path or job focus within the financial and e-commerce industries.
What are some common challenges faced by professionals working in chargebacks, and how can they be addressed?
What are chargebacks?

Other
Posted 4 days ago
Job description
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
About the Role
- Support end-to-end chargeback and dispute resolution processes, ensuring accurate and timely handling of transaction disputes.
- Investigate complex cases, reduce financial risk, and maintain compliance with network and regulatory requirements.
- Leverage data analysis and Excel-based reporting to monitor trends and improve operational performance.
- Success is measured by accuracy, productivity, turnaround time, and adherence to service and compliance standards.
What You Will Be Doing
- Review, investigate, and resolve chargeback and dispute cases across card networks.
- Analyze transaction data and supporting documentation to determine resolution outcomes.
- Ensure compliance with card network rules and regulatory dispute processing requirements.
- Manage multiple work queues and prioritize tasks to meet service level agreements.
- Use Microsoft Excel to track volumes, analyze trends, and support reporting needs.
- Identify root causes of disputes and recommend process improvements.
- Collaborate with internal teams, financial institutions, and merchants to resolve issues.
- Escalate complex or high-risk cases and follow through to resolution.
- Maintain accurate documentation and update systems with detailed case notes.
- Meet performance metrics for quality, accuracy, productivity, and timeliness.
Required Qualifications
- Experience in chargeback, dispute processing, fraud operations, or financial services.
- Strong proficiency in Microsoft Excel, including data analysis, reporting, and reconciliation.
- Analytical skills with ability to interpret transactional and case-related data.
- Knowledge of card network rules and dispute resolution processes.
- Strong attention to detail and ability to manage high-volume workloads.
- Effective written and verbal communication skills.
- Ability to work independently and make decisions using established guidelines.
- Proficiency with Microsoft Office and business systems.
Preferred Qualifications
- Experience handling escalated or complex chargeback cases.
- Advanced Excel skills such as pivot tables, formulas, and data visualization.
- Background in payments, banking, or card operations.
- Experience with case management or dispute processing systems.
- Continuous improvement or process optimization experience.
What We Offer You
- Opportunities to make an impact in fintech.
- Personal and professional learning.
- Inclusive, diverse work environment.
- Resources to give back to your community.
- Competitive salary and benefits.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.