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Chargebacks Jobs in Florida (NOW HIRING)

This role administers chargeback arrangements, supports budgeting documentation, and ensures cost efficiency and compliance with security regulations across all program work orders. This future ...

Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. * Maintain a centralized license and services ledger, updated ...

Chargebacks may include but are not limited to: * Data Lake services (e.g., Databricks, Notebooks, Unity Catalog). * ESRI GIS tools and extensions (e.g., ArcGIS Enterprise, GeoAnalytics)

Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness. * Maintain a centralized license and services ledger, updated ...

Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance ...

Administer chargeback arrangements--subject to approval by the Government PM and COR. * Document all chargeback activities in the centralized license and services ledger to support program-wide ...

Administer chargeback arrangements-subject to approval by the Government PM and COR. * Document all chargeback activities in the centralized license and services ledger to support program-wide ...

Disputes, chargebacks, and network representment rules * BIN management, card profile configuration, and tokenization * STIP behavior, response codes, and network connectivity * Provide guidance to ...

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Chargebacks information

See Florida salary details

$12

$21

$30

How much do chargebacks jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for chargebacks in Florida is $21.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chargebacks Specialist, and why are they important?

To thrive as a Chargebacks Specialist, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by experience in payment processing or fraud prevention. Familiarity with chargeback management platforms, payment networks (like Visa/Mastercard), and dispute resolution systems is typically required. Exceptional communication, problem-solving abilities, and time management skills help you handle high-pressure situations and negotiate effectively with customers and financial institutions. These skills are vital to minimize financial losses, ensure compliance, and maintain positive relationships with clients and partners.

What is the difference between Chargebacks vs Fraud Analyst?

AspectChargebacksFraud Analyst
Required CredentialsKnowledge of payment processing, basic financial understandingFinancial analysis, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce sectors
Employer & Industry UsageMerchants, payment processorsFinancial institutions, security teams

Chargebacks involve handling disputed transactions and refund processes, while Fraud Analysts focus on detecting and preventing fraudulent activities. Both roles require financial knowledge, but Chargebacks specialists primarily manage transaction disputes, whereas Fraud Analysts analyze patterns to prevent fraud. Understanding these differences helps in choosing the right career path or job focus within the financial and e-commerce industries.

What are some common challenges faced by professionals working in chargebacks, and how can they be addressed?

Professionals in chargebacks often encounter challenges such as managing high volumes of disputes, staying updated on evolving payment regulations, and effectively communicating with both customers and merchants. Handling time-sensitive cases and ensuring accurate documentation are crucial, as errors can lead to financial loss or regulatory penalties. To address these challenges, it’s important to develop strong organizational skills, leverage automation tools, and participate in ongoing training on industry best practices and compliance requirements.

What are chargebacks?

Chargebacks are transactions that are reversed by a bank or credit card issuer after a customer disputes a charge on their account. They are designed to protect consumers from unauthorized or fraudulent transactions, but can also occur due to issues like goods not being received or dissatisfaction with a purchase. The process involves the cardholder contacting their bank, which then investigates the claim and may refund the money while retrieving it from the merchant. Managing chargebacks is an important task for businesses, as excessive chargebacks can result in fees or even loss of the ability to process credit card payments.
What are the most commonly searched types of Chargebacks jobs in Florida? The most popular types of Chargebacks jobs in Florida are:
Infographic showing various Chargebacks job openings in Florida as of June 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $45,145 per year, or $21.7 per hour.

Associate III, Chargeback Operations

Fisglobal

Saint Petersburg, FL • On-site

Other

Posted 4 days ago


Job description

Associate III, Chargeback Operations

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role

  • Support end-to-end chargeback and dispute resolution processes, ensuring accurate and timely handling of transaction disputes.
  • Investigate complex cases, reduce financial risk, and maintain compliance with network and regulatory requirements.
  • Leverage data analysis and Excel-based reporting to monitor trends and improve operational performance.
  • Success is measured by accuracy, productivity, turnaround time, and adherence to service and compliance standards.

What You Will Be Doing

  • Review, investigate, and resolve chargeback and dispute cases across card networks.
  • Analyze transaction data and supporting documentation to determine resolution outcomes.
  • Ensure compliance with card network rules and regulatory dispute processing requirements.
  • Manage multiple work queues and prioritize tasks to meet service level agreements.
  • Use Microsoft Excel to track volumes, analyze trends, and support reporting needs.
  • Identify root causes of disputes and recommend process improvements.
  • Collaborate with internal teams, financial institutions, and merchants to resolve issues.
  • Escalate complex or high-risk cases and follow through to resolution.
  • Maintain accurate documentation and update systems with detailed case notes.
  • Meet performance metrics for quality, accuracy, productivity, and timeliness.

Required Qualifications

  • Experience in chargeback, dispute processing, fraud operations, or financial services.
  • Strong proficiency in Microsoft Excel, including data analysis, reporting, and reconciliation.
  • Analytical skills with ability to interpret transactional and case-related data.
  • Knowledge of card network rules and dispute resolution processes.
  • Strong attention to detail and ability to manage high-volume workloads.
  • Effective written and verbal communication skills.
  • Ability to work independently and make decisions using established guidelines.
  • Proficiency with Microsoft Office and business systems.

Preferred Qualifications

  • Experience handling escalated or complex chargeback cases.
  • Advanced Excel skills such as pivot tables, formulas, and data visualization.
  • Background in payments, banking, or card operations.
  • Experience with case management or dispute processing systems.
  • Continuous improvement or process optimization experience.

What We Offer You

  • Opportunities to make an impact in fintech.
  • Personal and professional learning.
  • Inclusive, diverse work environment.
  • Resources to give back to your community.
  • Competitive salary and benefits.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.