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Chargeback Dispute Jobs in Florida (NOW HIRING)

Lead technical discovery on qualified prospects: understand their payment stack, PSP(s), data architecture, chargeback volume, and existing dispute processes. * Define and scope the integration ...

Lead technical discovery on qualified prospects: understand their payment stack, PSP(s), data architecture, chargeback volume, and existing dispute processes. * Define and scope the integration ...

Oversee the end-to-end chargeback lifecycle: claim intake and validation, contract and price eligibility verification, adjudication, dispute and rebill resolution, and reconciliation to sales and ...

Own the chargeback and dispute program economics: representing strategy, pre-dispute deflection signals (Ethoca, Verifi RDR, Compelling Evidence 3.0), win-rate and net-recovery reporting, and card ...

Solution Engineer - Tampa

Tampa, FL · On-site

$120 - $165/hr

Deep understanding of AI-powered solutions, payment processing systems, and their applications in fraud prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...

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Chargeback Dispute information

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$10

$15

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How much do chargeback dispute jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for chargeback dispute in Florida is $15.84, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $19.76 per hour, depending on experience, location, and employer.

What is a chargeback dispute?

A Chargeback Dispute job involves reviewing and investigating disputed transactions where a customer requests a refund through their bank or credit card provider. Professionals in this role gather evidence, analyze transaction details, and respond to chargeback claims to determine their validity. They work closely with merchants, banks, and payment processors to resolve disputes while minimizing losses and ensuring compliance with industry regulations. Effective communication, attention to detail, and knowledge of financial systems are essential skills for success in this role.

What are the key skills and qualifications needed to thrive in the chargeback dispute position, and why are they important?

To thrive as a Chargeback Dispute specialist, you need a strong understanding of payment processing, attention to detail, and experience with financial documentation, often supported by a background in finance, banking, or customer service. Familiarity with dispute management platforms, card network rules (such as Visa and Mastercard), and CRM systems is commonly required. Analytical thinking, problem-solving, and effective communication are essential soft skills for investigating and resolving disputes. These abilities ensure accurate, timely resolution of chargebacks and help protect company revenue while maintaining positive relationships with customers and partners.

What are some typical challenges faced in a chargeback dispute role, and how can they be managed?

Professionals in Chargeback Dispute roles often encounter complex cases requiring thorough investigation and detailed documentation, as well as the need to stay updated with evolving card network regulations and company policies. Managing tight deadlines and balancing multiple cases at once can be demanding, but strong organizational skills and efficient workflow management can help. Successful specialists frequently collaborate with customer service, fraud prevention, and finance teams to gather information and present well-supported arguments. Emphasizing clear communication and proactive problem-solving allows individuals to overcome these challenges and contribute to minimizing financial losses for their organization.

What are the most commonly searched types of Chargeback Dispute jobs in Florida?

The most popular types of Chargeback Dispute jobs in Florida are:

What are popular job titles related to Chargeback Dispute jobs in Florida?

For Chargeback Dispute jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Chargeback Dispute jobs in Florida look for?

The top searched job categories for Chargeback Dispute jobs in Florida are:

Infographic showing various Chargeback Dispute job openings in Florida as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $32,940 per year, or $15.8 per hour.

Chargeback Analyst

Lenmar Consulting Inc

Saint Petersburg, FL • On-site

$20/hr

Other

Posted 5 days ago


Job description

Chargeback Analyst

Contract - 4 months

St. Petersburg, FL - Remote 100%

Rate: $20/hr w2 no benefits


Job Brief:

The Chargeback Analyst I - Temp is responsible for processing incoming fraud and/or non-fraud cardholder dispute cases.

Primary duties include researching and resolving cardholder claims of fraud and/or error, processing of Chargebacks and funds recovery while complying with card association and regulatory guidelines and timeframes. Chargeback Analyst I is also responsible for mitigating loss, maintaining a high level of productivity and accuracy while providing the highest level of service to cardholders and credit unions. Responsibilities:

Review, research and initiate the resolution of dispute inquiries from cardholders, credit unions and internal teams.

Analyze cardholder fraud/dispute information and/or documentation received. Apply appropriate case actions within card association, regulatory and departmental guidelines. Actions include case set-up, fraud reporting and cardholder adjustments where applicable. Process Chargebacks and funds recovery within card association rules and timeframes. Analyze and interpret merchant responses for appropriate next steps, including Arbitration and Compliance. Manage dispute case through applicable cycles up to and including final resolution.

Maintain accurate case files including documentation and case notations while ensuring timely actions throughout. Generate cardholder letters/correspondence as needed to ensure compliance with regulatory and card association requirements. Pay attention to details in all actions to mitigate financial losses. Interpret changes to dispute resolution rules as mandated by card associations. Keep informed on product enhancements, system changes, and compliance issues. Service inbound/outbound cardholder and credit union calls or inquiries related to dispute cases received. Monitor and trouble shoot daily workflow and make recommendations to management based upon volumes and trends. Regular and reliable attendance is essential. Perform other duties as assigned.

Requirements:

High School Diploma or GED required.

Associates Degree in a related field or equivalent combination of education and/or experience preferred

One (1) year customer service experience required.

Minimum one (1) year working in payments preferred.

General knowledge of card Brand (Visa, Client, Client, Discover etc.) processing preferred.

Ability to work both independently and in a team environment.

Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audio visual support aids.

Excellent reading comprehension and problem-solving skills needed with attention to detail.

Excellent organizational, time management and quantitative skills with the ability to handle multiple activities simultaneously and within a fast-paced environment.

Ability to exercise discretion and good judgment in making decisions.

Proficiency in word processing and spreadsheet computer software applications.

Ability to maintain confidentiality of materials handled.

Ability to be flexible and work under high pressure in a complex environment.