Draper, UT · On-site
$26 - $27/hr
Chargeback, Merchant Dispute, Incoming Dispute, Issuing Chargeback, Outgoing Dispute, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets * At least 2 years of chargeback card dispute ...
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Draper, UT · On-site
$26 - $27/hr
Chargeback, Merchant Dispute, Incoming Dispute, Issuing Chargeback, Outgoing Dispute, Salesforce, Zendesk, QuickBase, Excel, Google Sheets, Smart Sheets * At least 2 years of chargeback card dispute ...
Foster City, CA · On-site
$120 - $190/hr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
New
Foster City, CA · On-site
$120 - $190/hr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
New
$120 - $190/hr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
New
$120 - $190/hr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
New
Foster City, CA · On-site
$161K - $212K/yr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
Foster City, CA · On-site
$161K - $212K/yr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
$170 - $225/hr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
New
$170 - $225/hr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
New
Foster City, CA · On-site
$170 - $225/hr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
Foster City, CA · On-site
$170 - $225/hr
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety ... Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and ...
Manhattan, NY · On-site
$63 - $77/hr
The role includes performing all duties related to chargebacks, dispute representation, and recovery of amounts in fraud disputes. May also compile aggregate statistics on chargebacks for use by the ...
Manhattan, NY · On-site
$63 - $77/hr
The role includes performing all duties related to chargebacks, dispute representation, and recovery of amounts in fraud disputes. May also compile aggregate statistics on chargebacks for use by the ...
Manhattan, NY · On-site
$70K/yr
The role includes performing all duties related to chargebacks, dispute representation, and recovery of amounts in fraud disputes. May also compile aggregate statistics on chargebacks for use by the ...
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Manhattan, NY · On-site
$70K/yr
The role includes performing all duties related to chargebacks, dispute representation, and recovery of amounts in fraud disputes. May also compile aggregate statistics on chargebacks for use by the ...
Foster City, CA · On-site
$120 - $180/hr
Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes. * Partner with Engineering and Support ...
New
Foster City, CA · On-site
$120 - $180/hr
Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes. * Partner with Engineering and Support ...
New
Manhattan, NY · On-site
$75 - $85/hr
Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping violations, EDI violations, etc.) * Make recommendations for better adherence to customer ...
Manhattan, NY · On-site
$75 - $85/hr
Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping violations, EDI violations, etc.) * Make recommendations for better adherence to customer ...
Los Angeles, CA · On-site
Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize recovery while identifying and patching security gaps * Align with Customer Operations: Partner closely ...
Los Angeles, CA · On-site
Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize recovery while identifying and patching security gaps * Align with Customer Operations: Partner closely ...
Draper, UT · On-site
$27/hr
Chargeback Analyst Location: Draper, UT 84020 (Hybrid - Onsite Mon/Tue/Thu, Remote Wed/Fri ... Dispute Analyst)
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Draper, UT · On-site
$27/hr
Chargeback Analyst Location: Draper, UT 84020 (Hybrid - Onsite Mon/Tue/Thu, Remote Wed/Fri ... Dispute Analyst)
Indianapolis, IN · On-site
$60 - $80/hr
Dispute/chargeback: Own case work from intake to resolution; prepare/submit representment/evidence by network deadlines; represent Lilly in fraud arbitration using Visa/Mastercard reason codes/rules ...
New
Indianapolis, IN · On-site
$60 - $80/hr
Dispute/chargeback: Own case work from intake to resolution; prepare/submit representment/evidence by network deadlines; represent Lilly in fraud arbitration using Visa/Mastercard reason codes/rules ...
New
Los Angeles, CA · On-site
$60K - $80K/yr
Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize recovery while identifying and patching security gaps * Align with Customer Operations: Partner closely ...
Los Angeles, CA · On-site
$60K - $80K/yr
Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize recovery while identifying and patching security gaps * Align with Customer Operations: Partner closely ...
Los Angeles, CA · On-site
$60K - $80K/yr
Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize recovery while identifying and patching security gaps * Align with Customer Operations: Partner closely ...
Quick apply
Los Angeles, CA · On-site
$60K - $80K/yr
Oversee the end-to-end chargeback dispute process, optimizing evidence submission to maximize recovery while identifying and patching security gaps * Align with Customer Operations: Partner closely ...
Omaha, NE · Hybrid
$16.82 - $28.92/hr
Accurately and efficiently review and process Credit, Debit, and ATM card transaction dispute claims/chargebacks * Conduct reasonable and logical investigation to resolve card transation dispute ...
Omaha, NE · Hybrid
$16.82 - $28.92/hr
Accurately and efficiently review and process Credit, Debit, and ATM card transaction dispute claims/chargebacks * Conduct reasonable and logical investigation to resolve card transation dispute ...
Santa Fe, NM · On-site
$20 - $23.53/hr
Process provisional credits and chargebacks in accordance with regulatory requirements.Maintain compliance with Reg E and card network dispute timelines.Communicate with Members and staff regarding ...
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Santa Fe, NM · On-site
$20 - $23.53/hr
Process provisional credits and chargebacks in accordance with regulatory requirements.Maintain compliance with Reg E and card network dispute timelines.Communicate with Members and staff regarding ...
Santa Fe, NM · On-site
$20 - $23.53/hr
Process provisional credits and chargebacks in accordance with regulatory requirements. * Maintain compliance with Reg E and card network dispute timelines. * Communicate with Members and staff ...
Santa Fe, NM · On-site
$20 - $23.53/hr
Process provisional credits and chargebacks in accordance with regulatory requirements. * Maintain compliance with Reg E and card network dispute timelines. * Communicate with Members and staff ...
Santa Fe, NM · On-site
$20 - $23.53/hr
Process provisional credits and chargebacks in accordance with regulatory requirements. * Maintain compliance with Reg E and card network dispute timelines. * Communicate with Members and staff ...
Santa Fe, NM · On-site
$20 - $23.53/hr
Process provisional credits and chargebacks in accordance with regulatory requirements. * Maintain compliance with Reg E and card network dispute timelines. * Communicate with Members and staff ...
Bangor, ME · On-site
Submit, manage, and respond to chargebacks, representments, pre-arbitration, and arbitration cases through applicable payment networks. * Utilize dispute management, card processing, and fraud ...
Bangor, ME · On-site
Submit, manage, and respond to chargebacks, representments, pre-arbitration, and arbitration cases through applicable payment networks. * Utilize dispute management, card processing, and fraud ...
$14.42 - $15.76
17% of jobs
$16.79 is the 25th percentile. Wages below this are outliers.
$15.76 - $17.09
10% of jobs
$17.09 - $18.42
4% of jobs
The median wage is $19.07 / hr.
$18.42 - $19.76
38% of jobs
$19.76 - $21.09
3% of jobs
$21.09 - $22.42
1% of jobs
$22.42 - $23.75
0% of jobs
$24.20 is the 75th percentile. Wages above this are outliers.
$23.75 - $25.09
3% of jobs
$25.09 - $26.42
7% of jobs
$26.42 - $27.75
4% of jobs
$27.75 - $29.09
12% of jobs
$14
$21
$29
A Chargeback Dispute job involves reviewing and investigating disputed transactions where a customer requests a refund through their bank or credit card provider. Professionals in this role gather evidence, analyze transaction details, and respond to chargeback claims to determine their validity. They work closely with merchants, banks, and payment processors to resolve disputes while minimizing losses and ensuring compliance with industry regulations. Effective communication, attention to detail, and knowledge of financial systems are essential skills for success in this role.
To thrive as a Chargeback Dispute specialist, you need a strong understanding of payment processing, attention to detail, and experience with financial documentation, often supported by a background in finance, banking, or customer service. Familiarity with dispute management platforms, card network rules (such as Visa and Mastercard), and CRM systems is commonly required. Analytical thinking, problem-solving, and effective communication are essential soft skills for investigating and resolving disputes. These abilities ensure accurate, timely resolution of chargebacks and help protect company revenue while maintaining positive relationships with customers and partners.
Professionals in Chargeback Dispute roles often encounter complex cases requiring thorough investigation and detailed documentation, as well as the need to stay updated with evolving card network regulations and company policies. Managing tight deadlines and balancing multiple cases at once can be demanding, but strong organizational skills and efficient workflow management can help. Successful specialists frequently collaborate with customer service, fraud prevention, and finance teams to gather information and present well-supported arguments. Emphasizing clear communication and proactive problem-solving allows individuals to overcome these challenges and contribute to minimizing financial losses for their organization.
The most popular types of Chargeback Dispute jobs are:
States with the most job openings for Chargeback Dispute jobs include:
The top searched job categories for Chargeback Dispute jobs are:
$26 - $27/hr
Full-time
Re-posted 11 days ago
Sourced by ZipRecruiter
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.
Recruiting and staffing services
11 - 50 Employees
Austell, GA, US
