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Full Time Chargeback Dispute Jobs (NOW HIRING)

BCI Brands

AR Chargeback Analyst

New York, NY

$26.25 - $33.25/hr

New York, NY (full time in office) Our Company: Originally founded in 1975, BCI has continually ... Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping ...

BCI Brands

AR Chargeback Analyst

New York, NY · On-site

$26.25 - $33.25/hr

New York, NY (full time in office) Our Company: Originally founded in 1975, BCI has continually ... Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping ...

BCI Brands

AR Chargeback Analyst

New York, NY · On-site

$26.25 - $33.25/hr

New York, NY (full time in office) Our Company: Originally founded in 1975, BCI has continually ... Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Wichita, Kansas (on-site) Salary: Full-Time/Hourly Jump start your career at Equity Bank ! We are ... Processes chargebacks, pre-arbitration, arbitration, and compliance cases within Mastercard ...

CardWorks

Associate I, Fraud Engagement

Orlando, FL · On-site

Addresses chargeback/dispute related situations * Acts as front-line investigators keeping back end ... Flexibility: Full-time positions are available across a variety of schedules, including day ...

CardWorks

Associate I, Fraud Engagement

Pittsburgh, PA · On-site

Addresses chargeback/dispute related situations * Acts as front-line investigators keeping back end ... Flexibility: Full-time positions are available across a variety of schedules, including day ...

CardWorks

Associate I, Fraud Engagement

Pittsburgh, PA · On-site

Addresses chargeback/dispute related situations * Acts as front-line investigators keeping back end ... Flexibility: Full-time positions are available across a variety of schedules, including day ...

AXS

Payment Reconciliation Coordinator

Frisco, TX · On-site

... dispute and chargeback coordination in partnership with Finance and Accounting. The position plays ... Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and ...

Fresh Prints

$18.25 - $24/hr

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest ... Manage chargebacks and disputes end-to-end, including documentation, dispute submissions, and ...

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All Jobsfull time JobsFinance and Insurance JobsFull Time Chargeback Dispute Jobs

Full Time Chargeback Dispute information

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How much do full time chargeback dispute jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for full time chargeback dispute in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Full Time Chargeback Dispute vs Customer Service Representative?

AspectFull Time Chargeback DisputeCustomer Service Representative
Primary RoleHandling chargeback cases, dispute resolution, fraud investigationAssisting customers, answering inquiries, providing product/service information
Required SkillsKnowledge of payment processing, dispute procedures, attention to detailCommunication skills, problem-solving, customer focus
Work EnvironmentFinance or e-commerce companies, call centers, remote optionsRetail stores, call centers, corporate offices
CertificationsPayment industry certifications (e.g., PCI DSS) beneficialCustomer service training often preferred

While both roles involve communication and problem-solving, a Full Time Chargeback Dispute specialist focuses on resolving payment disputes and fraud issues, whereas a Customer Service Representative handles general customer inquiries and support. The roles differ in their specific responsibilities, skills, and industry focus, though both are essential in customer-facing environments.

More about Full Time Chargeback Dispute jobs

What are the most commonly searched types of Chargeback Dispute jobs?

The most popular types of Chargeback Dispute jobs are:

What states have the most Full Time Chargeback Dispute jobs?

States with the most job openings for Full Time Chargeback Dispute jobs include:

What job categories do people searching Full Time Chargeback Dispute jobs look for?

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Full Time Chargeback Dispute jobs near you
Infographic showing various Full Time Chargeback Dispute job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.

Dispute and Chargebacks, Program Manager

Replit

Foster City, CA • On-site

$161K - $212K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Role Summary
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions across the Support organization. This includes areas such as privacy requests, DMCA and intellectual property claims, law enforcement requests, and abuse appeals.
You'll own Replit's disputes and chargeback function end-to-end: from the individual case in front of you to the policies, playbooks, and automation that let it hold up as we scale to millions of users. This role combines strategic ownership with hands-on execution: you'll determine dispute and chargeback strategy, and build the systems that make those decisions repeatable at scale, working closely with Engineering, Legal and Finance.
In this role you will...
  • Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and how to represent, gather evidence, and respond within network deadlines.
  • Design and maintain the policies, decision trees, and SOPs that govern how disputes and chargebacks are handled.
  • Define the key metrics, health targets, and goals for the disputes program and track performance against them, reporting to leadership.
  • Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes.
  • Partner with Engineering and Support Operations to automate manual parts of the workflow (evidence gathering, decisioning logic, etc).
  • Build training, documentation, and escalation paths that enable frontline support teams to handle dispute-related inquiries confidently and consistently as the program scales.

Required Skills and Experience:
  • 6+ years of hands-on experience owning disputes/chargebacks operations, ideally where you built or significantly leveled up the function rather than just running an existing one.
  • Deep familiarity with major card network dispute rules and reason codes (e.g., Visa, Mastercard, Amex, Discover), including compelling-evidence frameworks and network monitoring/excessive-dispute programs (e.g., Visa's VDMP/VFMP, Mastercard's ECP)
  • Experience building or improving SOPs, playbooks, or workflows in a support or operations environment.
  • Experience partnering with Engineering to scope and prioritize automation, even if you're not writing the code yourself.
  • Comfort operating as both a hands-on operator and systems builder in a scaling environment.
  • Strong judgment and decision-making skills when handling sensitive or ambiguous customer situations.
  • Experience translating policy or legal requirements into clear, repeatable processes or customer-facing guidance.
  • Strong written communication skills, with the ability to communicate clearly, empathetically, and precisely in high-stakes situations.
  • Proven track record working cross-functionally to deliver impactful results.

Nice to Have:
  • Hands-on experience with Stripe's dispute tooling specifically, including submitting evidence and managing dispute workflows through Stripe.
  • Experience in customer support, trust & safety, support operations, or similar roles within a technology company.
  • Experience in a high-growth or usage-based SaaS environment, where dispute patterns and volume can shift quickly with product changes.
  • Familiarity with fraud detection tooling and how it intersects with the disputes function.
  • Experience managing outsourced or contract support as programs scale, in case this function grows beyond a single person down the line.

Full-Time Employee Benefits Include:
Competitive Salary & Equity
401(k) Program with a 4% match (US Only)
Health, Dental, Vision and Life Insurance
Short Term and Long Term Disability
Paid Parental, Medical, Caregiver Leave
Flexible Time Off (FTO) + Holidays
Commuter Benefits (In-Office & US Only)
Monthly Wellness Stipend
Autonomous Work Environment
In Office Set-Up Reimbursement (In-Office Only)
Quarterly Team Gatherings
In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
  • Self-driving Company
  • Replit Agent at Scale
  • AI Adoption
  • Build Open-Source Apps

Interviewing + Culture at Replit
  • Operating Principles
  • Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

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