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From Home Chargeback Dispute Jobs (NOW HIRING)

BCI Brands

AR Chargeback Analyst

Manhattan, NY · On-site

$75 - $85/hr

... from major U.S. retailers, strong Excel skills, willingness to adapt to AI and advanced ... Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping ...

Enterprise Holdings

Chargeback Representative

Tulsa, OK · On-site

$37K/yr

... Card dispute websites. In addition, the Chargeback representative seeks to obtain chargeback ... Contact merchant banks via each bankcard type website to prevent chargbacks from occurring or to ...

Enterprise Holdings

Chargeback Representative

Tulsa, OK · On-site

$37K/yr

... Card dispute websites. In addition, the Chargeback representative seeks to obtain chargeback ... Contact merchant banks via each bankcard type website to prevent chargbacks from occurring or to ...

JLab Audio

Deductions Analyst

Carlsbad, CA · On-site

$60K - $85K/yr

... chargebacks, deductions, and claims. This role drives measurable financial impact through dispute ... Flexible hybrid schedule * 2 weeks Work-from-Anywhere program * Competitive benefits package ...

Deluxe Corporation

Chargeback Analyst II

Fort Worth, TX · On-site

Work chargeback cases from start to finish which includes, merchant notification of the chargeback, gathering the required information for the dispute category code, reviewing documentation to make a ...

New

Enterprise Holdings

Chargeback Representative

Tulsa, OK · On-site

$18.03 - $19.83/hr

... Card dispute websites. In addition, the Chargeback representative seeks to obtain chargeback ... Contact merchant banks via each bankcard type website to prevent chargbacks from occurring or to ...

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How much do from home chargeback dispute jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for from home chargeback dispute in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a from home chargeback dispute specialist?

Work-from-home chargeback dispute jobs involve reviewing and managing disputed financial transactions, typically for credit card purchases, from a remote location. Professionals in these roles investigate claims from customers or merchants regarding unauthorized or incorrect charges, gather supporting documentation, and communicate with banks or payment processors to resolve the disputes. These jobs require strong attention to detail, analytical skills, and the ability to work independently. Most positions are with financial institutions, payment processors, or third-party service providers.

What are some common challenges faced by from home chargeback dispute specialists, and how can they be managed effectively?

Working as a remote Chargeback Dispute Specialist can present challenges such as staying updated with frequently changing card network regulations and maintaining clear communication with banks and merchants. Since much of the work is time-sensitive and detail-oriented, managing multiple cases simultaneously requires strong organizational skills. Utilizing collaboration tools, setting clear priorities, and participating in regular team check-ins can help remote specialists stay connected and ensure accuracy in dispute resolutions.

What are the key skills and qualifications needed to thrive as a from home chargeback dispute specialist, and why are they important?

To excel as a Work-from-Home Chargeback Dispute Specialist, you typically need knowledge of payment processing, attention to detail, and experience in financial services or customer support. Familiarity with dispute management platforms, CRM systems, and compliance certifications such as PCI DSS are commonly required. Strong analytical thinking, clear communication, and problem-solving skills help you navigate complex cases and interact effectively with clients and banks. These abilities are essential for maximizing successful dispute resolutions, minimizing financial losses, and ensuring regulatory compliance in a remote environment.
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From Home Chargeback Dispute jobs near you
Infographic showing various From Home Chargeback Dispute job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.

Chargeback and Reconciliation Officer

Windcave

Manhattan, NY • On-site

$70K/yr

Full-time

Posted 4 days ago

Job description

About the Company

Windcave is a high-growth, innovative, global leader in payment technology, delivering a range of secure solutions in E-commerce, Cashless Parking and Vending, and Retail Terminals to clients across the globe. We are one of the largest integrated POS terminal and e-commerce switching providers in Asia Pacific.

Our global head office is based in Auckland, and our impressive network operates from 14 locations across the US, the UK, Australia, and Canada.

The Role: 

The Chargeback and Reconciliation Officer role is a unique position within the Acquiring Solutions department, solely responsible for researching and resolving customer chargebacks and reconciling them to accounts. The role includes performing all duties related to chargebacks, dispute representation, and recovery of amounts in fraud disputes. May also compile aggregate statistics on chargebacks for use by the company in identifying patterns and improving overall customer service.  

The role will be in our office in New York City, NY 10022, and we are currently offering a hybrid work setup with two work-from-home days.

Job Responsibilities:  

  • Maintain chargeback records every month for all schemes (i.e. Visa, Mastercard, Epal etc) and for all regions. 
  • Perform investigations of cardholder disputed transactions as per card scheme regulations. 
  • Provide accurate and appropriate responses to disputes while adhering to legal compliance standards. 
  • Follow up with the merchants to provide sufficient and compiling evidence. 
  • Prepare direct debit files to recover the amounts lost in disputes. 
  • Reconcile chargeback amounts with the main schemes and to ensure that there are no variances. 
  • Prepare monthly statistics and weekly reconciliation for chargebacks and other schemes. 
  • Any other Ad hoc task assigned by the company. 
  • Identify, develop, and recommend/implement process improvements 

Background: 

  • 2 to 3 years’ experience in acquiring or merchant services or the payments industry or other financial services-related roles. 
  • Bachelor’s degree in finance/accounting/business. 
  • Excellent communication skills 
  • Must be proficient in Excel 
  • Strong aptitude for analytics and affinity towards numbers, as this is a data-driven role, and excellent attention to detail. 
  • Self-driven and strong work ethic will be an ideal characteristic fit for the role. 

Remuneration:

  • $70,000 / Annum + Benefits


Work Authorization: Candidates must be legally authorized to work in the United States at the time of employment and must be able to maintain work authorization for the duration of employment. Windcave is unable to provide visa sponsorship or support for employment-based visa applications for this position.



Windcave is an Equal Opportunity Employer and committed to building a diverse workforce. If you are looking for an exciting career with an organization that is experiencing tremendous growth and offers excellent career development opportunities, we invite you to join us!