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Remote Chargeback Dispute Jobs (NOW HIRING)

Fresh Prints

$18.25 - $24/hr

Manage chargebacks and disputes end-to-end, including documentation, dispute submissions, and ... Flexible hours and remote-friendly work options * A company that values your voice, celebrates wins ...

Lumimeds

Payment Operations Specialist - US

Own the payment dispute process end-to-end. * Improve chargeback response times. * Help reduce ... Why Join LumiMeds? * Remote-first culture. * Opportunity to make a direct impact in a rapidly ...

Lumimeds

Payment Operations Specialist - US

Own the payment dispute process end-to-end. * Improve chargeback response times. * Help reduce ... Remote-first culture. * Opportunity to make a direct impact in a rapidly growing telehealth startup.

ONE

Disputes Operations & Strategy

$90K - $140K/yr

... dispute/chargeback lifecycle. * Fintech Background: Experience working in fast-paced fintech or ... match Remote-friendly (US), flexible time off (FTO), and opportunities for growth A high-growth ...

Justt

Solution Engineer - Tampa

Tampa, FL · Hybrid

We operate on a hybrid model, with time split between our NYC office and remote work. Some travel ... prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...

Justt

Solution Engineer - NYC

Houston, TX · Hybrid

We operate on a hybrid model, with time split between our NYC office and remote work. Some travel ... prevention, chargeback management, and dispute resolution. Technical Skills * Proven, hands-on ...

Affirm

Machine Learning Engineer II (Servicing ML)

$146K - $206K/yr

What you'll do - You will develop AI systems that automate dispute and chargeback handling using ... The majority of our roles are remote and you can work almost anywhere within the country of ...

Vrtx

Rebate Operations Manager

Boston, MA · On-site +1

This role has the option for remote or hybrid/on-site based in Boston, MA (3 days onsite, 2 days ... dispute and customer payment administration of Traditional/Distributor/Specialty Pharmacy Service ...

Nymbus, Inc.

Fraud Analyst

Analyze dispute cases and merchant documentation to determine chargeback eligibility. Keep ... Fully Remote. * 401(k) plan. * Insurance - Health, Dental, and Vision. * Time Off

Nymbus, Inc.

Fraud Analyst

Jacksonville, FL · Remote

... of systems. ● Analyze dispute cases and merchant documentation to determine chargeback ... Fully Remote. * 401(k) plan. * Insurance - Health, Dental, and Vision. * Time Off Ready to join? We ...

Nymbus, Inc.

Fraud Analyst

... of systems. • Analyze dispute cases and merchant documentation to determine chargeback ... Fully Remote. * 401(k) plan. * Insurance - Health, Dental, and Vision. * Time Off Ready to join? We ...

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Remote Chargeback Dispute information

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$14

$21

$29

How much do remote chargeback dispute jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote chargeback dispute in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a remote chargeback dispute?

Remote Chargeback Dispute jobs involve handling and resolving disputes between customers and merchants regarding credit card transactions, specifically when a customer challenges a charge. Professionals in these roles investigate claims, collect and review supporting documentation, communicate with banks and customers, and ensure compliance with financial regulations. Working remotely, they use secure online systems and tools to process and track cases efficiently. These roles require attention to detail, analytical skills, and knowledge of payment processing procedures.

What skills and qualifications are needed to thrive as a remote chargeback dispute specialist?

To excel as a Remote Chargeback Dispute Specialist, you need a solid understanding of payment processing, chargeback regulations, and strong analytical abilities, often supported by experience in finance or customer service. Familiarity with chargeback management platforms, payment gateways, and relevant compliance tools is typically required. Exceptional attention to detail, written communication, and problem-solving skills help professionals effectively resolve disputes and communicate with clients. Mastery of these skills ensures accurate dispute resolution, regulatory compliance, and the protection of company revenue in a remote work environment.

What are typical challenges faced by remote chargeback dispute specialists, and how can they overcome them?

Remote Chargeback Dispute specialists often face challenges such as navigating complex payment systems, staying updated on ever-changing card network rules, and gathering sufficient evidence to support or refute disputes. Working remotely can also mean relying heavily on digital communication to collaborate with team members and access necessary documentation. To overcome these challenges, it's important to maintain strong organizational skills, leverage available dispute management tools, and actively participate in virtual team meetings to stay aligned on best practices and policy updates.

What is the difference between Remote Chargeback Dispute vs Remote Fraud Analyst?

AspectRemote Chargeback DisputeRemote Fraud Analyst
CredentialsPayment processing, dispute resolution certificationsCybersecurity, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, financial services, e-commerce
Job FocusHandling chargeback cases, resolving payment disputesDetecting and preventing fraud activities
Common UsageCustomer service, dispute management teamsSecurity teams, risk management departments

Remote Chargeback Dispute specialists focus on resolving payment disputes and managing chargeback cases, while Remote Fraud Analysts work to identify and prevent fraudulent activities. Both roles require knowledge of financial transactions and industry regulations but differ in their primary objectives and skill sets.

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Remote Chargeback Dispute jobs near you
Infographic showing various Remote Chargeback Dispute job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.

Senior Director, Credit Risk Management

RealPage, Inc.

Richardson, TX • Remote

$140K - $239K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

227th of 247 rated software companies

Job description

Overview
We are seeking an experienced Senior Director of Credit Risk Management to lead the credit risk function for our payments and fintech platform. This role owns the strategy, policies, and infrastructure that manage counterparty, merchant, and transactional credit exposure across our payment products - including merchant acquiring, lending, and embedded finance offerings. The ideal candidate combines deep quantitative credit risk expertise with hands-on leadership of underwriting, portfolio monitoring, and loss mitigation teams, and partners closely with Product, Data Science, Finance, Compliance, and Operations to balance growth with prudent risk management.
Responsibilities
  • Own the end-to-end credit risk strategy for the company's payments and fintech portfolio, including merchant/counterparty underwriting, exposure limits, reserve requirements, and loss forecasting.
  • Design, implement, and continuously refine credit risk policies, scorecards, and underwriting models to balance risk appetite with revenue and conversion goals.
  • Build and lead a high-performing team of credit risk managers and analysts; set goals, coach performance, and develop talent.
  • Monitor portfolio performance (delinquency, chargebacks, default rates, loss ratios) and proactively identify emerging risk trends across merchant segments, verticals, and payment products.
  • Partner with Data Science/Analytics to develop and validate credit scoring models, machine-learning underwriting tools, and early-warning indicators.
  • Set and manage credit risk appetite, exposure limits, and reserve/collateral policies in partnership with Finance and Treasury.
  • Lead loss mitigation, collections strategy, and workout processes for delinquent or high-risk accounts.
  • Present credit risk metrics, portfolio health, and key decisions to executive leadership, Risk Committee, and the Board as needed.
  • Ensure credit risk practices comply with applicable regulatory requirements (e.g., card network rules, BSA/AML-adjacent controls, state lending regulations) in partnership with Legal and Compliance.
  • Own credit risk components of due diligence for new products, partnerships, and market expansion, including BNPL, embedded lending, and merchant cash advance offerings.
  • Drive automation and scalability of credit underwriting and monitoring processes to support rapid business growth.
  • Manage relationships with external data providers, bureaus, and risk technology vendors.

Qualifications
  • 12+ years of progressive experience in credit risk management, with at least 5-7 years in a senior leadership role; payments, fintech, card issuing/acquiring, or commercial lending background strongly preferred.
  • Bachelor's degree in Finance, Economics, Statistics, or related field required; MBA or advanced quantitative degree a plus.

KNOWLEDGE/SKILLS/ABILITIES
  • Proven experience building or scaling a credit risk function, including underwriting frameworks, portfolio monitoring, and loss mitigation at a high-growth or transaction-volume business.
  • Strong quantitative background: experience with credit scoring models, statistical/ML-based underwriting, and portfolio risk analytics.
  • Track record of managing exposure and losses across a merchant or borrower portfolio, including chargeback/dispute risk, fraud-adjacent losses, and counterparty default.
  • Deep understanding of payments ecosystem dynamics (card networks, ACH, merchant acquiring, or lending) and related regulatory frameworks.
  • Demonstrated people leadership: hiring, developing, and managing credit risk or underwriting teams.
  • Excellent executive communication skills, with experience presenting to senior leadership, Risk Committees, or Boards.
  • Experience with SQL, Python, R, or similar tools for risk analytics preferred.

SALARY AND BENEFITS
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

#LI-AS2
#LI-REMOTE
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $140,600.00 - USD $239,400.00 /Yr.

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