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From Home Chargeback Dispute Jobs (NOW HIRING)

BCI Brands

AR Chargeback Analyst

New York, NY · On-site

$26.25 - $33.25/hr

... from major U.S. retailers, strong Excel skills, willingness to adapt to AI and advanced ... Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping ...

Deluxe

Chargeback Analyst II

Fort Worth, TX · On-site

Work chargeback cases from start to finish which includes, merchant notification of the chargeback, gathering the required information for the dispute category code, reviewing documentation to make a ...

BCI Brands

AR Chargeback Analyst

New York, NY · On-site

$26.25 - $33.25/hr

... from major U.S. retailers, strong Excel skills, willingness to adapt to AI and advanced ... Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping ...

BCI Brands

AR Chargeback Analyst

New York, NY · On-site

$26.25 - $33.25/hr

... from major U.S. retailers, strong Excel skills, willingness to adapt to AI and advanced ... Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping ...

Meta

Global Returns and Chargeback Lead

Sunnyvale, CA

$138K/yr

... from partners such as Amazon, Walmart, Target, and Best Buy, and protects margin at the post-sale ... Hands-on experience with the retail dispute and returns tool stack: Oracle Fusion ERP, Amazon ...

Meta

Global Returns and Chargeback Lead

Sunnyvale, CA · On-site

$138K - $196K/yr

... from partners such as Amazon, Walmart, Target, and Best Buy, and protects margin at the post-sale ... dispute-ladder management, aggregate-pattern detection, and partner escalation • Provide ...

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How much do from home chargeback dispute jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for from home chargeback dispute in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a from home chargeback dispute specialist?

Work-from-home chargeback dispute jobs involve reviewing and managing disputed financial transactions, typically for credit card purchases, from a remote location. Professionals in these roles investigate claims from customers or merchants regarding unauthorized or incorrect charges, gather supporting documentation, and communicate with banks or payment processors to resolve the disputes. These jobs require strong attention to detail, analytical skills, and the ability to work independently. Most positions are with financial institutions, payment processors, or third-party service providers.

What are some common challenges faced by from home chargeback dispute specialists, and how can they be managed effectively?

Working as a remote Chargeback Dispute Specialist can present challenges such as staying updated with frequently changing card network regulations and maintaining clear communication with banks and merchants. Since much of the work is time-sensitive and detail-oriented, managing multiple cases simultaneously requires strong organizational skills. Utilizing collaboration tools, setting clear priorities, and participating in regular team check-ins can help remote specialists stay connected and ensure accuracy in dispute resolutions.

What are the key skills and qualifications needed to thrive as a from home chargeback dispute specialist, and why are they important?

To excel as a Work-from-Home Chargeback Dispute Specialist, you typically need knowledge of payment processing, attention to detail, and experience in financial services or customer support. Familiarity with dispute management platforms, CRM systems, and compliance certifications such as PCI DSS are commonly required. Strong analytical thinking, clear communication, and problem-solving skills help you navigate complex cases and interact effectively with clients and banks. These abilities are essential for maximizing successful dispute resolutions, minimizing financial losses, and ensuring regulatory compliance in a remote environment.
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From Home Chargeback Dispute jobs near you
Infographic showing various From Home Chargeback Dispute job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $44,080 per year, or $21.2 per hour.

Senior Dispute Resolution Specialist

Old Second National Bank

Aurora, IL • On-site

$22.55 - $29.30/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Old Second National Bank rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

138th of 174 rated banks

Job description

Who We Are

At Old Second, you're first!   For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.

With great employees we've grown from a single location in the back of a general store to 50 locations and over $6 billion dollars in assets.  At Old Second we embrace values that foster an environment of community and growth.  Recently, we've been voted a Forbes Best-In-State Bank for Illinois by our customers.  Be a part of something big as we continue our growth story together!

Move your career forward at Old Second.

Position Overview
The Senior Dispute Resolution Specialist is responsible for managing complex dispute cases, providing expert guidance and support to customers regarding dispute inquiries, processing disputes in the case-management platform (Centrix DTS), and managing dispute documentation within Data Navigator portal. The Specialist also supports the daily operations of the dispute resolution team.

Essential Job Functions
•    Review transaction details, gather documentation, and analyze evidence to determine the legitimacy of disputes. 
•    Adhere to Reg E/Mastercard guidelines and manage chargeback workflows. Ensuring accuracy, completeness, and adherence to strict deadlines. 
•    Process Reg E disputes determining most effective Return Reason Codes and gathering support for successful dispute resolution. (Debit card, ACH, Zelle)
•    Utilize bank software and card processor systems to manage the dispute lifecycle.
•    Handle customer inquiries, manage disputes, and communicate with merchants.
•    Maintain accurate documentation to support audits, reporting, and compliance requirements. 
•    Stay current on Debit Card, Zelle, ACH network rules and regulatory requirements related to disputes and chargebacks. 
•    Provides information and assistance to other departments with questions regarding disputes.
•    Review/reply to emails coming into group mailboxes and folders.
•    Other related duties may be assigned.

Additional Responsibilities
•    Internal expert on dispute investigation and resolution.
•    Supports training and ongoing coaching of team members.
•    Ensures compliance and accuracy in the handling of Zelle and ACH disputes.
•    Ensures disputes are accurately reviewed, resolved, and closed within required timelines.

Minimum Requirements 
•    High School diploma (or equivalent), and two or more years of bank operations or dispute experience; or equivalent combination of education and experience.

Competencies
•    Strong verbal, written, and interpersonal communication skills.
•    Strong computer skills and ability to adapt to new technology.
•    Ability to learn, understand, and apply information and policies.
•    Ability to readily adapt in response to changes in schedule and work priorities.

Preferred, but not required
•    Previous ATM experience.

This job description is not intended to be all-inclusive.
Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Location Details

This position requires the incumbent to work onsite (37 S. River Street, Aurora, IL 60506) on a daily basis to perform the regular responsibilities of the role. 

Compensation & Benefits

Base pay:  $22.55 - $29.30/hour.  

Old Second is committed to fair and equitable pay practices.  Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience. 

Benefits:  How We Support You - Old Second

Thanks for considering Old Second!  

What Old Second National Bank employees say

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