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Card Operations Specialist Jobs (NOW HIRING)

Card Kingdom

Operations Specialist - PM Shift

Monroe, WA · On-site

$21.42 - $28.69/hr

Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from ...

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$30.5K

$68.4K

$111K

How much do card operations specialist jobs pay per year?

As of Aug 30, 2026, the average yearly pay for card operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a card operations specialist?

A Card Operations Specialist is responsible for managing and supporting various card-related processes within a financial institution, such as credit, debit, or prepaid cards. Their duties typically include processing transactions, investigating disputes, ensuring compliance with regulations, and assisting customers with card-related inquiries. They also work closely with internal teams to improve card operations and prevent fraud. Strong attention to detail, problem-solving skills, and knowledge of banking procedures are essential for this role.

What are the typical daily responsibilities of a card operations specialist?

A Card Operations Specialist is typically responsible for processing new card requests, handling card replacements, monitoring transactions for fraud, and assisting customers with account inquiries. You may also investigate and resolve disputes, ensure compliance with security standards, and collaborate closely with IT, customer service, and compliance teams. The role requires a balance of technical and customer service tasks, making each day varied and engaging. Staying organized and detail-oriented is key to maintaining smooth card operations and supporting overall business integrity.

What are the key skills and qualifications needed to thrive in the card operations specialist position, and why are they important?

To thrive as a Card Operations Specialist, you need a solid understanding of payment processing, card issuance procedures, and fraud detection, often supported by experience in banking or financial services. Proficiency with core banking systems, card management software, and familiarity with industry standards such as PCI DSS compliance are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help you excel in resolving cardholder issues and collaborating with cross-functional teams. These skills ensure secure, efficient card operations and high-quality customer service in a fast-paced financial environment.

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What are the most commonly searched types of Card Operations Specialist jobs?

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Card Operations Specialist jobs near you
Infographic showing various Card Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Card Operations Specialist

Marshall Community Credit Union

Marshall, MI

$19.50 - $24.50/hr

Full-time

Posted 4 days ago

Job description

Description

Marshall Community Credit Union (MCCU) is seeking a cooperative individual who enjoys working in a supportive and collaborative environment to serve as a Card Operations Specialist. This person should be analytical and good at figuring things out independently, should enjoy a variety-filled workplace handling spontaneous issues as they arise.


The Card Operations Specialist supports every aspect of MCCU's card services programs. This position is the go-to for settlements, reconciliations, adjustments, chargebacks, fraud tracking, ATM operations, and card inventory, helping keep our card services running smoothly for members and staff alike. They also have a hand in processor and network activities, system implementations, testing, and process improvements as we continue refining how we do things.

A typical week might include:

  • Serving as the subject matter expert on settlement processing, reconciliations, adjustments, chargebacks, and fraud tracking
  • Processing and monitoring merchant and fraud chargebacks, disputes, provisional credits, and representments in line      with card network and regulatory requirements
  • Handling daily and monthly settlement, balancing, and reconciliation activities, including tracking down and resolving      discrepancies
  • Monitoring Visa CAMS alerts and other fraud tracking activities, including following up with members
  • Researching and resolving card-related issues for cardholders, staff, processors, and vendors across debit, credit, and ATM      services
  • Processing card requests and maintenance: new and replacement cards, limit increases, rate adjustments, balance transfers,      and account updates
  • Managing card inventory, including ordering, tracking, audits, and secure disposal
  • Maintaining communication and tickets with processors, card networks, vendors, and internal teams
  • Participating in system testing, upgrades, and conversions related to card services
  • Developing and maintaining procedures, training materials, and operational documentation
  • Generating operational reports and providing backup support across Card Services as needed

Requirements

  • High school diploma required; college degree preferred
  • Three years of financial institution experience in card services or a related field preferred
  • Experience with legacy PSCU/Velera platforms strongly preferred; experience with NE debit and Optis credit processing      environments preferred
  • Visa Dispute Resolution Certification preferred
  • Working knowledge of applicable regulations, including Reg E, NACHA, BSA, Reg CC, and TISA
  • Strong analytical, problem-solving, and troubleshooting skills, with sound judgment and attention to detail
  • Excellent oral and written communication skills, delivered in a positive and diplomatic manner
  • Ability to manage multiple tasks accurately in a fast-paced environment with frequent interruptions
  • Ability to work independently and collaboratively within a team
  • Proficiency with Microsoft Office and card processing systems

Marshall Community Credit Union is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable law.

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