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Card Operations Specialist Jobs (NOW HIRING)

INTRUST Bank

Card Operations Specialist

Wichita, KS · On-site

The Card Operations Specialist is responsible for contact with INTRUST Bank customers in person and over the phone to resolve customer inquiries. Customer contact is varied, in depth and often ...

Broadview FCU

Card Operations Specialist

Albany, NY · On-site

$20.68 - $24.82/hr

Additionally, as needed, the Card Operations Associate will support the other business units within Operations to ensure a high level of member service is achieved and maintained. Essential Job ...

INTRUST Bank

Card Operations Specialist

Wichita, KS · On-site

The Card Operations Specialist is responsible for contact with INTRUST Bank customers in person and over the phone to resolve customer inquiries. Customer contact is varied, in depth and often ...

Card Kingdom

Operations Specialist

Monroe, WA · On-site

$20.50 - $24.25/hr

Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a trusted source for buying and selling Magic: The Gathering singles, packs, and booster boxes from ...

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Card Operations Specialist information

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$30.5K

$68.4K

$111K

How much do card operations specialist jobs pay per year?

As of Jun 9, 2026, the average yearly pay for card operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Card Operations Specialist position, and why are they important?

To thrive as a Card Operations Specialist, you need a solid understanding of payment processing, card issuance procedures, and fraud detection, often supported by experience in banking or financial services. Proficiency with core banking systems, card management software, and familiarity with industry standards such as PCI DSS compliance are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help you excel in resolving cardholder issues and collaborating with cross-functional teams. These skills ensure secure, efficient card operations and high-quality customer service in a fast-paced financial environment.

What are the typical daily responsibilities of a Card Operations Specialist?

A Card Operations Specialist is typically responsible for processing new card requests, handling card replacements, monitoring transactions for fraud, and assisting customers with account inquiries. You may also investigate and resolve disputes, ensure compliance with security standards, and collaborate closely with IT, customer service, and compliance teams. The role requires a balance of technical and customer service tasks, making each day varied and engaging. Staying organized and detail-oriented is key to maintaining smooth card operations and supporting overall business integrity.

What is a Card Operations Specialist job?

A Card Operations Specialist is responsible for managing and supporting various card-related processes within a financial institution, such as credit, debit, or prepaid cards. Their duties typically include processing transactions, investigating disputes, ensuring compliance with regulations, and assisting customers with card-related inquiries. They also work closely with internal teams to improve card operations and prevent fraud. Strong attention to detail, problem-solving skills, and knowledge of banking procedures are essential for this role.

More about Card Operations Specialist jobs
What cities are hiring for Card Operations Specialist jobs? Cities with the most Card Operations Specialist job openings:
What are the most commonly searched types of Card Operations Specialist jobs? The most popular types of Card Operations Specialist jobs are:
What states have the most Card Operations Specialist jobs? States with the most job openings for Card Operations Specialist jobs include:
What job categories do people searching Card Operations Specialist jobs look for? The top searched job categories for Card Operations Specialist jobs are:
Card Operations Specialist jobs near you
Infographic showing various Card Operations Specialist job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.
Card Operations Specialist

Card Operations Specialist

Nicolet National Bank

Green Bay, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Nicolet National Bank rating

8.4

Company rating: 8.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

29th of 141 rated banks

Job description

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, Colorado, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.
The Card Operations Specialist is responsible for providing operational support to bank personnel and customers primarily in deposit application systems related to card payments, i.e., debit cards, credit cards, and any subsequent programs. Includes data entry and research as well as creative problem-solving for all frontline staff.
As a Card Operation Specialist, you will:
  • Provide operational support to internal customers in deposit system applications including maintaining accurate product, service, and account data on core processing systems.
  • Process and provide operational support for daily electronic transactions and products including Debit Cards, Credit Cards, and Instant Issue.
  • Provide necessary reporting to bank management.
  • Review Fraud Software daily to identify potential fraud on electronic transactions and card products. Timely identification reduces risk to the customer and the bank.
  • Review daily reports and general ledger account reconciliations. Make correction/ adjustment entries as appropriate.
  • Review daily reports to identify and correct possible errors or omissions.
  • Identify and suggest process improvements for daily tasks and department functions.
  • Serve as backup for other Card Operations staff, as necessary.
  • Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  • Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Performs all other duties as assigned.

Qualifications:
  • High School diploma or equivalent, plus additional relevant coursework.
  • 1-3+ years of retail banking experience, Payments, Finance, Accounting or related field.
  • Ability to maintain strict confidentiality.
  • Effective verbal and written communication skills and strong interpersonal skills
  • Have experience at Microsoft Office
  • Willing and able to learn new programs and software.

Benefits:
  • Medical, Dental, Vision, & Life Insurance
  • 401(k) with a company match
  • PTO & 11 1/2 Paid Holidays

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.
Equal Opportunity Employer/Veterans/Disabled

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